Trusted Agent profile · West Midlands

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Oulsnam reviews in Hagley Road and Northfield

4.8

★★★★★ Excellent

648 reviews across 2 offices and 3 platforms

oulsnam.net

Oulsnam has two offices, in Hagley Road and Northfield (West Midlands). Together they have 648 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

406

Reviews on Google

All 2 offices

View Agents logo

5.0 / 5

9

Reviews on View Agents

All 2 offices

Trustpilot logo

233

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Oulsnam's two offices, most reviewed first. Each has its own page.

Latest reviews from every Oulsnam office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

My husband and I would like to thank Sarah for the fantastic service. They were extremely efficient and we managed to complete the purchase on our house within 6 weeks. Sarah kept us up to date throughout the whole process and she was patient and answered all of our questions and concerns as first time buyers.

Miriam · 5 May 2025 · Oulsnam Hagley Road

Agent replied · 2 September 2025

Thank you so much for your lovely review. We're thrilled Sarah was able to support you through your first home purchase and make the journey a smooth one. Huge congratulations on your new home.

5/5

Google

We've been very happy with Ben and his team giving a friendly and well informed service with good communication of progress.

Rod · 27 April 2025 · Oulsnam Hagley Road

Agent replied · 20 March 2026

Thank you for the kind words! We're so pleased to hear Ben and the team kept everything running smoothly and kept you well informed.

5/5

Trustpilot

Excellent service

Absolutely perfect. Excellent communication, excellent viewing and customer care. Staff were excellent. Recommended to everyone. Couldnt have done a better job. Many thanks from both of us. Would always use again and definately recommend this estate agents.Put a lot of work into selling this property and a successful sale was agreed.

Lorraine · 18 April 2025 · Oulsnam Hagley Road

5/5

Google

We had an excellent experience whilst selling our house. Sarah & Debbie were very professional & efficient and the house was sold in just over 2 weeks. The whole process, from putting the house up for sale until completion, was 2 months. We would highly recommend them.

Janet · 5 April 2025 · Oulsnam Hagley Road

Agent replied · 2 September 2025

Thank you for your great feedback. We're so pleased Sarah and Debbie could provide such efficient service and help you sell your home quickly. Wishing you all the best in your next chapter.

5/5

Google

Through some challenging moments selling our house, Natalie at Oulsnam Northfield always calm, professional, supportive and responsive. I'm very grateful, and would recommend Oulsnam Northfield to anyone looking to buy or sell with no hesitation.

Amy · 4 April 2025 · Oulsnam Northfield

Agent replied · 14 May 2026

Thank you for your kind words. We’re so glad Natalie could provide calm and professional support throughout the process. We truly appreciate your recommendation.

5/5

Trustpilot

Simply the best

There aren’t enough words to praise and recommend Oulsnam’s Redditch office highly enough. Our sale was a Probate sale of a jointly owned property so it wasn’t straight forward. Oulsnam’s were brilliant. Kept us fully informed. They were always happy to patiently help and guide us. The many questions we had were answered promptly by return of email and there was always someone who we knew and trusted on the other end of the phone when we needed them.

JC01 · 27 March 2025 · Oulsnam Hagley Road

5/5

Google

We've recently purchased a property. We were first time buyers.From day one they showed support. They also conmected us to a very good mortgage brooker and solicitors. They looled after us until the end. Really needed and apprecoated their supports.

Ghazaleh · 27 March 2025 · Oulsnam Northfield

Agent replied · 14 May 2026

Thank you for your lovely feedback. We're so happy to have supported you through your first home purchase and connected you with the right professionals. Wishing you all the best in your new home.

5/5

Google

Rating only, no written review.

Kirsty · 23 March 2025 · Oulsnam Hagley Road

Agent replied · 20 March 2026

Thank you for the 5 stars

5/5

Google

Really friendly staff and great advice. Would definitely recommend.

Benjamin · 20 March 2025 · Oulsnam Hagley Road

5/5

Google

I had all the necessary support without visiting the office, Sarah responds to email swiftly and very helpful

Juliet · 20 March 2025 · Oulsnam Hagley Road

5/5

Google

Bought a house via Oulsnams and great efficient service

Manny · 20 March 2025 · Oulsnam Hagley Road

5/5

Google

Professional and friendly approach. Excellent property presentation and a very fast sale . Kept in regular contact via email and phone.

Ian · 20 March 2025 · Oulsnam Hagley Road

5/5

Google

Excellent service both in the office with Sarah and for Dawn showing us around the property very professional and friendly.

Sandra · 20 March 2025 · Oulsnam Hagley Road

5/5

Google

Debbie shown us round a property and she was great she answered all my questions and allowed us to have plenty of time walking around the property double checking things. As a business they have been so efficient and have amazing communication. Definitely recommend using Oulsnam estate agents

Dayna · 20 March 2025 · Oulsnam Hagley Road

1/5

Google

Connecting with them is pain and arranging a viewing is so painful

Kumar · 20 March 2025 · Oulsnam Hagley Road

Agent replied · 20 March 2026

Thank you for taking the time to leave a review. I believe this is not in relation to our sales office as you are registered for rental properties. Please contact us direct to discuss. Thank you.

5/5

Google

Fantastic service and customer service for purchase of a property

Fabio · 20 March 2025 · Oulsnam Hagley Road

5/5

Google

Excellent service to date.

Garry · 20 March 2025 · Oulsnam Hagley Road

5/5

Google

Fantastic support by Sarah and the team at Oulsnam Hagley Road - proactive and professional to ensure our house sale went smoothly. Highly recommend!

Nina · 20 March 2025 · Oulsnam Hagley Road

Agent replied · 20 March 2026

So pleased you are happy with Sarah and the team. Thank you for the recommendation and the 5 stars.

5/5

Google

Sarah and Ben at Oulsnam were great. From deciding when to sell, to deciding on a marketing strategy, getting viewings and selling in the first week of going on the market to then keeping me abreast of the process. My sale all went through without any issues for which I am so grateful to the Oulsnam team. Would absolutely recommend.

Elizabeth · 20 March 2025 · Oulsnam Hagley Road

Agent replied · 20 March 2026

So pleased that we were able to help with the sale of your property. Sarah & Ben will be very pleased that you were happy with the service.

5/5

Google

Brought a house via them, they were professional and made the process so smooth.

Hasan · 20 March 2025 · Oulsnam Hagley Road

Agent replied · 20 March 2026

Thank you for taking the time to leave us a 5 star review.

5/5

Google

We had a great experience with Oulsnam. Transaction was professional, efficient, and they made the process smooth. A special mention to Debbie Challoner, who was incredibly helpful, knowledgeable. Her support and proactivity was very helpful, and we truly appreciated it. Highly recommended!

Jas · 20 March 2025 · Oulsnam Hagley Road

Agent replied · 20 March 2026

Thank you for the recommendation and the special mention to Debbie. I am sure she will be very happy to hear you were so pleased with the service.

5/5

Google

We have recently sold our property with the help of Oulsnam in Bearwood. We dealt with the whole team at different times throughout the process and they were all brilliant. They were easy to get hold of whenever we needed them, were professional and prompt to viewings and showed compassion when we unfortunately had a sale fall through. As first time sellers we also really appreciated their honesty and advice throughout. Particular thanks to Sarah who was an amazing help for us, particularly in the last few weeks whilst we waited to exchange contracts. We wouldn't hesitate to recommend them to anyone selling in the area. Thanks again Ben, Debbie, Sarah and D'Arcy.

Michelle · 10 October 2024 · Oulsnam Hagley Road

5/5

Google

The whole team at Oulsnams are brilliant! We bought our Bearwood property through them several years ago and knew there was only one estate agent we would want to use when selling again. From the initial enquiries/photos when marketing our house right through to exchange of contracts we have found everyone to be friendly, professional and extremely efficient. The communication has been absolutely exemplary during the whole process and we have found Sarah to be incredible, always keeping us in the loop and helping to keep things moving. We couldn’t recommended the team enough and want to thank them for their hard work!

Charlotte · 10 October 2024 · Oulsnam Hagley Road

5/5

Google

I have used Oulsnam Estate Agent in Northfield for purchasing a new property and selling a property. I found all the staff friendly, helpful and very professional. They have kept me up to date at all stages. Would highly recommend them for …

Carol · 9 October 2024 · Oulsnam Northfield

Agent replied · 14 May 2026

Thank you so much for your 5 star review Mrs Watson. It was an absolute pleasure looking after y;our move for you and we are delighted it all worked out for you and that you and your sister are happy in your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Oulsnam

Which Oulsnam office has the most reviews?

Hagley Road has the most, with 440 reviews rated 4.9 out of 5, followed by Northfield with 428.

Where are the Oulsnam offices?

The two Oulsnam offices, by town:

  • Hagley Road: 517 Hagley Road, West Midlands, B66 4AX
  • Northfield: 51 Church Road, Northfield, West Midlands, B31 2LB
What do sellers say about Oulsnam?

7 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."

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