Oaks Estate Agents in Croydon and London

★★★★★ 5/5

Google

10/10 service received from Ciaran Hawes. He provided the right balance of professionalism, knowledge but also gave my partner and I space to consider our options before we decided which property to purchase. Ciaran Hawes went the extra mile to ensure he delivered an efficient service. I definitely would purchase another property with Ciaran Hawes at Oaks Estate Agents again. He’s an asset to the company. Thank you.

Aaliyah · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

I want to thank Jack, Joey and the team for their incredible support in helping us secure a new home. We all know that moves can be the most stressful experience, especially coughing up large amounts of money during the cost-of-living crisis and when there are limited properties available. Joey and jack were supportive and helped where they could, going above and beyond in some cases. I wouldn’t be in my new home if it weren’t for them. I would recommend the estate agent to anyone looking for a new home.

Laetitia · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 3/5

Google

Had an unwarranted let by sign not appeared outside my home, I would not have shared my opinion as I generally think one of the owners is a very helpful person. However… From a overvaluing a rental property by £250pcm (20%) and then failing to get any offers anywhere near asking, to then finding a tenant who never pays on time or their failure to chase/ pay on time; and telling me that as we do not use a fully managed service (we use rent collection) we should discuss rent with the tenant directly; through to now having signs appearing at my home which they do not manage. They seem a lovely bunch otherwise, but my dealings thus far have not been the smoothest - though… the my last interaction with a staff member (Ashton) was that he seemed fairly astute and at least kept me updated, by emailing and calling about a missing rental payment. Perhaps my view will change…

Chris · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

James, Jaedan and the team at Oaks made selling my house such a simple experience. They were so helpful and encouraging and made my first sell a dream! Great communication and so supportive and understanding.

Pip · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

We moved our rental portfolio over to Oaks after being let down for many years by a national brand. Oaks orginally provided advice on our portfolio when the prospect of us moving our flats over was low, they were just glad to advise us and help with solutions to resolve some of the problems we were having. We started with one flat and after a few weeks we’re so well looked after we immediatly moved the rest of the portfolio over. The team managed the transition seamlessly and we haven’t looked back since. No request is too much trouble and the advice continues to be great - we particularly appreciate the in branch management and value obtained for essential works in the flat. We would highly recommend Oaks for letting and management.

Bijan · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

Right from the initial valuation Oaks were a pleasure to deal with. They were open, honest and transparent throughout the process of selling our home. Our first buyer fell through and we worried we wouldn't have time to find another buyer before our mortgage offer expired. However, Oaks pulled out all the stops to not only reassure us it was possible, but put action into words and make it happen. A special mention and thanks to Jaedan who was with us every step of the way and constantly kept the whole chain on its toes to get things done in time - you're a star! Thank you.

Craig · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

I would like to thank Oaks for its amazing service and work. I first reached out to Oaks where I was then greeted by Joey Abreu. He was then able to swiftly list my property on the market and was able to find me excellent tenants for over the asking price. Any Landlord looking to list their property i would highly recommend Joey Abreu.

Telmo · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

What can I say, apart from that I want to sing thanks from the roof tops! We are just totally impressed and would like to share our utmost heart felt thanks to Oaks! They have been with us on one heck of a journey the past few month's and we are truly grateful for their help, patience, guidance and professionalism. We had many tribulations trying to buy a property, however, they did what they could to help secure this for us. Massive appreciation to Ciaran especially. He really has shown such support and empathy, patience and most importantly, stayed real, which is what we needed throughout a very tough time. Thanks Guys :)

Erin · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

We just completed on our sale and James and his team did everything they said they would and in a professional and open manner - in our experience it isn't often you can say that about estate agents! We are especially grateful to Jaedan, not only coordinating everything after we accepted the offer but also for getting us over the finish line when things got complicated. Would definitely use Oaks again.

Nicole · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

The Oaks Estate agency were extremely helpful and efficient throughout the entire process. They were extremely professional and very prompt service. We would like to thank Oaks Estate agency, specifically James and Jaedan for their great support and guidance. We definitely would recommend.

Uma · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

Oaks sold our house in Addiscombe. The team worked quickly, arranging professional photographers within days, and organised an open day that was well attended. They got us a great offer in a difficult market and were able to navigate us through the sale quickly. They were friendly, responsive and professional. I would recommend them to anyone selling in the area.

Laurence · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

I had a great experience with Oaks - James, Ciaran and Charlotte done a superb job helping me sell my property! Very helpful throughout and quick to respond to any enquiries I raised. Highly recommend!

Ramsay · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 4/5

Google

I would recommend oaks estate agents for Selling your home. They sold my home in Addiscombe, I had a good experience, met wonderful people first was Carian and Zoe both helpful and understanding. They both stood out from the bunch for me. I had a number of home viewings and they were there to facilitate and get their job done. I’d like to thank them for their service and recommend them to anyone. People say that Selling your home is one of the top stressful times, well dealing with Oaks made it less stressful, I think it was their viewing style. Having open house selling is now my preferred way to sell a Home. Thank you once again Coral.

Caz · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

My wife and I recently purchased our 1st property (a 3 bed house) through Oaks. We had previously had 2 sellers pull out, when things were close to exchange, so had been burned by this process before. This time it was fine. Ciaran was the estate agent we worked with. Ciaran was always helpful, friendly and knowledgeable. He was approachable too, talking to him, was just like chatting to one of the boys. H had the right blend of being formal and professional, while also being informal enough, that I could chat to him on the level and crack jokes. His advice and recommendations regarding solicitors was good too. 5 stars.

Ismail · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

After 5 years of tenants, renting my properties has never been easier. I was reluctant when approached by a new estate agents but so glad I made the change now! 3 properties rented out in a week, something my old agency had never managed. Jack and team were brilliant, with director George stepping in too to ensure a smooth transaction. So pleased with the professional service I have received, a pleasure to rent my properties with Oaks. 5 stars isn't enough!

Lyn · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 1/5

Google

Awful experience. They kept calling me over a few days before the viewing, repeatedly, when I obviously could not answer the phone. On the day I arrived at the appointment which was not held for me but given to others. On arrival I was not met at the property, although I was on time. After waiting I had to text the agent to let him know I was there to which he seem surprised but essentially wanted me to wait until other viewings had taken place with no apology. My experience of Oaks is your typical transactional agent that just cares about the seller and see the buyer as unimportant. If you're going to run open houses no problem get people lined up in the street to wait, but don't book in appointments and ask buyers to wait up to 30mins. Such a shame as an agent with a decent approach to buyers would do so well.

James · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

Thank you to Harry at Oaks(croydon) for helping me find the perfect rental property. He kept me informed every step of the way. He went above and beyond to ensure I was happy and I would also like to thank Jack too, he made sure the process was smooth and quick. They were both instrumental in the process, extremely friendly and helpful. They both made the experience 5*. I look forward to moving in to my new place at the end of the month.

Kelley · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

Incredible service from start to finish. Blown away by Oaks Estate Agents professionalism. Communication was exceptional from day one which was almost a year in advance of us putting our home on the market. Always felt in safe hands. We will forever be grateful for the experience. Thanks again James, Charlotte and all at Oaks.

Pete · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

The team at Oaks did a fantastic job selling my place from the initial listing all the way through to completion. They were punctual, professional and effective at all stages of the process. They were hugely effective at matching potential buyers to the property, effectively leveraging their network. I would strongly recommend them over local competition and, after this experience, I would never consider an online estate agent as long as I can find a local agent as good as Oaks! Big thanks to James, Ciaran, Zoe and Daniel. I wish you guys all the success in the future - you deserve it!

Jamie · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

It's been the first time we have rented out our home and it's fair to say we were quite nervous! From the moment we met Jack we felt totally reassured and supported in the process that was totally new to us! Jack has gone above and beyond to help us and it's been really appreciated. Everyone we have come into contact with has been helpful and professional without being pushy or overbearing. We are so pleased we went with Oakes and would recommend.

Hannah · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

We have always sold our own properties, with the belief that no-one knows our home as well as we do but after our chain collapsed at a very late stage, we lost the enthusiasm to go through it all again. James at Oaks connected with us and after an honest chat, we decided to allow his team the opportunity to reinvigorate our sale and impress us. James said that his team would put their best efforts into selling our house at a strong price and so they did. Sold within one month to a quality buyer and we have just exchanged contracts above our asking price. James and his team delivered on their confidence, were prompt and communicative throughout and handled the entire process with the utmost professionalism. All this during a period of significant economic challenge and political turmoil. I highly recommend the Oaks team to deliver your sale. Thank you Oaks!

Jamie · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

I shouldn't have hesitated when I considered switching to Oaks back in January to sell my flat! The team were pleasant to work with, responsive and always actioned what they said they would. A special shout out to Charlotte for accompanying viewings and especially to Ciaran for finding me a good quality buyer and being so reliable post offer to progress the sale! Thanks again!

Peggy · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

I can't recommend Oaks highly enough from the point of view of someone selling a property. Compared to previous experiences with both traditional and "online" agencies Oaks made it all so pain-free. James and the team gave good advice throughout and worked really hard to market my house, chase up solicitors, and then to keep the sale on track when we hit some obstacles. I found the team very professional and appreciated being able to communicate quickly and easily via a dedicated WhatsApp group.

Helen · 12 June 2023 · Oaks Estate Agents Croydon

★★★★★ 5/5

Google

We were very impressed with the professionalism of the Oaks (Addiscombe) team. With respect, intelligence, empathy, tact and good humour they helped us to endure the trials and tribulations of selling our house. We had a buyer withdraw their offer (couldn’t get a mortgage), but Oaks found a replacement within days. The team members work to each other’s knowledge and experience, this makes them a highly functional unit. We highly recommend them to anyone who wants to sell their house. Thank you Oaks!

Nick · 12 June 2023 · Oaks Estate Agents Croydon