5/5
Rating only, no written review.
Agent replied Β· 26 August 2024
Hi Elo, Well done with the sale and exchange of contracts. The 5* review is very much appreciated. Thank you, James Byrne Managing Director

Trusted Agent profile
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1,104 reviews across 4 offices and 3 platforms
Oaks Estate Agents has four offices, in Croydon and London (three offices). Together they have 1,104 reviews on three platforms, rated 4.7 out of 5 overall.
1,084
Reviews on Google
All 4 offices
1
Reviews on Facebook
Business-wide
19
Reviews on Trustpilot
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Oaks Estate Agents's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Oaks Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Hi Elo, Well done with the sale and exchange of contracts. The 5* review is very much appreciated. Thank you, James Byrne Managing Director
5/5
Rating only, no written review.
Hi Alexandra, I appreciate you taking the time to leave a 5* review. Thank you, James Byrne Managing Director
5/5
Rating only, no written review.
Hi Nicholas, We appreciate the 5* review! Thank you, James Byrne Managing Director
5/5
Rating only, no written review.
Hi Branjeezy, I appreciate the 5* review. Thank you for taking the time! Thank you, James Byrne Managing Director
5/5
Rating only, no written review.
Hi Melanie, Thank you very much for leaving us a 5* review. Thank you, James Byrne Managing Director
5/5
Great eye on the details, excellent customer service from the team!
Hi Kevin, Thank you very much for the exceptional review. Thank you, James Byrne Managing Director
5/5
amaizing service , lovely team, property management always helpful ! π Kind Regards, β¦
Hi Samir, I appreciate you taking the time to leave such a great review. Thank you, James Byrne Managing Director
5/5
Leaving a review as a tenant to say thank you to Samyul Halfpenny- extremely helpful!
Hi Just, Thatβs kind, thank you very much. Delighted youβre happy in your home. Thank you, James Byrne Managing Director
5/5
Jonathan is awesome, very professional and helpful. Highly recommended!
Hi Michael, Thank you for the great review, Iβll be sure to pass your words onto Jonathan who Iβm sure will be very grateful! Thank you, James Byrne Managing Director
5/5
The team were efficient and effective - would recommend to any prospective seller.
Hi Alex, Thank you for selling with us and for leaving a positive review. Thank you, James Byrne Managing Director
5/5
The service was wonderful and we had no hiccups in the entire process! Would recommend this estate agent to friends and family.
Hi Adenrele, That was nice and straightforward! Congratulations with the sale, thank you for kind words and the recommendation that you have already given! All the best for the future. Thank you, James Byrne Managing Director
5/5
Jonathan was excellent. He went above and beyond expectations. Professional service. I highly recommend.
Hi Kirsty, I'll be sure to pass your review onto Jonathan, thank you very much for taking the time to leave it. Thank you, James Byrne Managing Director
5/5
Huge thanks to the team at the Tulse hill Branch. Compared to other agents I have dealt with in the past these guys are a league above. Highly recommended.
Hi James, Thank you very much for choosing Oaks and then for your kind review, itβs appreciated. Thank you, James Byrne Managing Director
5/5
Highly recommended team for property management! Dealt with Samyul Halfpenny who was extremely helpful, informative and personable! Excellent service!
Hi Jordan, Thank you for taking the time to leave a review, Iβm delighted youβre happy with our Fully Managed services. We really value your custom. Thank you, James Byrne Managing Director
5/5
It was really great working with the Oaks Team to secure my property and will definitely consider them in future.
Hi Gerald, Congratulations on the new home! I hope youβre happy there and Iβm very grateful for the kind 5* review. Thank you, James Byrne Managing Director
5/5
Wonderful service - very patient and always available whenever I call. Special shout to Jonathan for continued good service and making sure a stressful transition went easy.
Hi Sorrel, It's kind of you to leave such a nice review. I'll pass it onto Jonathan. Thank you, James Byrne Managing Director
5/5
Amazing team, amazing levels of service. Proactive, knowledgeable, quick responses, and even throw in a lovely cuppa when you're in the shop. Absolutely recommend.
Hi TJ, Congratulations on the sale and a big thank you for the kind words. Good luck with the next chapter and thank you for working with us, itβs appreciated. Thank you, James Byrne Managing Director
5/5
Itβs a daunting experience to look at properties but I had to mention how easy, professional and great the experience was with Samyul (thanks for showing me around) and the team. Knock on these amazing peopleβs door first!
Hi Raj, Thank you very much for the excellent review, it is highly appreciated! Thank you, James Byrne Managing Director
5/5
I dealt with Samyul and his team in the Tulse Hill office and they were excellent. Very helpful and easy to speak to, I would recommend Oaks and Samyul to anyone lookingΒ toΒ letΒ orΒ rent
Hi Ishan, Thank you very much for taking time out to leave us a 5* review, it's appreciated. Thank you, James Byrne Managing Director
5/5
Great customer service & professionalism from Mr Jonathan Walugembe. He was very knowledgeable, friendly, and helpful throughout. A pleasure to do business with.
Hi Michelle, Thank you very much for the kind review and congratulations with the purchase. Thank you, James Byrne Managing Director
5/5
Best estate agents in South London. Can't wait to use them again to sell my property. Great communication and very helpful staff. Keep up the good work!
Hi Simone, We cannot wait to work with you again neither! Well done with the sale, thank you so much for choosing us. If you need any help or advice in the interim, you know where I am! Thank you, James Byrne Managing Director
5/5
Really couldnβt recommend Oaks enough! Really personal service and anything asked was never too much. Moving home is really stressful and Oaks made it as smooth as it could be. Thanks again!
Hi Donna, Thank you for choosing Oaks ahead of all the other usual suspects! It is much appreciated, Iβm thrilled you were happy with the service. Thank you, James Byrne Managing Director
5/5
This is the second time using Oaks and Iβm happy to give them 5*. It was a stressful sale (issues at the bottom of the chain not with us) but Oaks handled it brilliantly and helped ensure everything went through going above and beyond. Thank you.
Hi Em, Thank you very much for choosing us first time and then second time around! Thoroughly enjoyed working with you and encourage you to stay in touch. Thank you, James Byrne Managing Director
4/5
Many thanks to Monika Wyrozebska (Property Management) for her support and guidance when dealing with a significant problem at our apartment. Monika took personal ownership for driving the resolution of the issue, responded quickly and effectively to all communications and has been a pleasure to deal with.
Hi Mary, Your review is much appreciated, Iβve passed your kind words onto Monika. Thank you, James Byrne Managing Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Croydon has the most, with 395 reviews rated 4.7 out of 5, followed by London (270 Streatham High Road) with 325.
The four Oaks Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Croydon won Platinum and London won Trusted Agent.