Trusted Agent profile

Oakleaf Homes estate agents in York, Eastleigh, Bardon and 4 more

4.4

★★★★★ Great

1,082 reviews across 7 offices and 3 platforms

Oakleaf Homes has seven offices, in York, Eastleigh, Bardon, City of Edinburgh, Glasgow, Sevenoaks and Trafford. Together they have 1,082 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

2.8 / 5

21

Reviews on Google

All 7 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 7 offices

Trustpilot logo

1,060

Reviews on Trustpilot

All 7 offices

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Our offices

Oakleaf Homes's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Oakleaf Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Dealing with Julie has been…firstclass

Dealing with Julie has been excellent.She has been very clear in describing the procedure to us.Coming back to Northumberland after 17 years in Spain is a challenge as we are older .With the help of Julie we are looking forward to our new home.

Tom · 11 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Hi Tom. Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Julie gets to see your great feedback! Kind regards, Sam

5/5

Trustpilot

It was great speaking to site manager…

It was great speaking to site manager at Knight View at Langold. Mr Paul Patterson was very helpful and he has help me and I have reserved the plot. Thank you 👍

Imran · 10 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Hi Imran. Thank you for sharing the start of your experience with Barratt Homes.We’ll make sure Paul gets to see your great feedback! Kind regards, Sam

5/5

Trustpilot

Great service from the get go!

Rob in the sales office of Pentref Llewelyn was fantastic. You can tell that he doesn't lack experience and will go above and beyond from the get go. The build is also completed to a very high standard and just looking at the show homes got us thinking about purchasing. Really looking forward to completing on the house and moving into the beautiful Barratt site.

Demi · 10 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Hi Demi. Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Sam

5/5

Trustpilot

Special from the moment I walked…

Special from the moment I walked through the sales office. I didn't have an appointment but I was accommodated and understood the options available. I left feeling pretty certain I would buy my new home with Barratt. Buying a house is overwhelming as a first time buyer but the team Maria and Ash so far have been brilliant. I feel safe in their hands. I reserved my property almost a week later and although I'm still at very early stages I look forward to turning my new keys soon.

Rakesha · 10 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Hi Rakesha. Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Sam

5/5

Trustpilot

A smooth

A smooth, well-supported home buying experience, from finding the right property to completing the legalities. It build trust and relevant for others considering the process.

Bibin · 8 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Thank you for sharing the start of your experience with Barratt Homes.We’ll make sure the Languard View team gets to see your great feedback! Kind regards, Sam

5/5

Trustpilot

Excellent service

Just recently moved into my new home in Beverley. I can honestly say that the staff at Barratt went above and beyond when it came to customer service. Any minor issues were rectified promptly, professionally and with a smile. Staff offered to help with every aspect of the move. I never had to leave messages or wait for responses. It was usually within an hour. Particular note who deserve praise were Hollie and Beth in the sales team and Josh and Simon in site management. I had some reservation about buying a new build but I have been entirely satisfied thus far. A personal thank you to site manager Simon for making himself available personally to resolve issues and offer help, which I have taken him up on. Well done Barratt.

MT · 8 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure the team at Queens Court gets to see your great feedback! Thank you for choosing Barratt Homes for your new home, we wish you many happy years of memories. Kind regards, Sam

5/5

Trustpilot

Thanks for the amazing team supporting…

Thanks for the amazing team supporting this big decision in my life ( Jenny).

Pau · 8 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Thank you for your valuable feedback, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Sam

5/5

Trustpilot

New home/first time buyers

As first time buyers, buying our first home was scary but both Val and Debbie at Fernwood made our experience simple and stress free. Cannot thank them enough for there patience and support throughout the process. No question is a silly question.

Sophie · 7 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Thank you for taking the time to leave this review and congratulations on your first home! We'll pass your great feedback onto the Fernwood Village team. Kind regards, Sam

5/5

Trustpilot

Chepstow Homes

Buying a property is one of the most stressful journeys someone can take. It has been many ups and down during this process and a lot of questions, back and forth. It's worrying buying a property and getting a level of reassurance and support to make sure you are not left out all on your own and you have questions answered. Chelsea, Riss and her team at Chepstow have been really kind understanding and helped me move into my new home.

Tay · 7 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Hi Tay. Many thanks for taking the time to leave this review. It's great to hear that you received the support and reassurance you needed throughout the process.We will share your feedback with the Brunel Quarter team. Wishing you many happy years in your new home. Kind regards, Sam

1/5

Trustpilot

Don’t waste your money on Barratt

I would suggest that no one buys a home from these cowboys! I bought an apartment from them 2 years ago and the water always gets cut off for the whole development. Today we’ve been without water for over 12 hours! The apartments are also very cheap looking and cheaply made compared to other developers estates. If you want a high quality home, rather buy from the likes of Plaza Collection, Ecoworld etc. Barratt is cheap and faulty!Update: I can confirm that your customer service team contacted me to offer me zero resolution to this problem. It’s just part of buying a cheap home built by cowboys.

Tarryn · 6 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

I am very sorry to read your review and hear of your experience. I will transfer your comments to the relevant management team and ask that someone contacts you to resolve these issues. Kind regards, Charlotte.UPDATE:I'm pleased to hear that the relevant team have now been in touch regarding this review.Best wishes, Charlotte.

5/5

Trustpilot

Excellent Service and Helpful Staff.

Excellent service from day one from the Fernwood Village Development. The staff were happy to discuss on going offers, with a special thank you to Val, who is the primary Barratt contact I worked with, going above and beyond by sending me photos of the property progression and keeping me up to date with all developments on my property. Val also arranged time for me to visit the property for measurements to get a head start on furniture ordering, with the project manager of the site being very helpful and informative also. Would definitely recommend this developer for future purchasers of New Build Properties.

George · 5 November 2024 · Oakleaf Homes York

Agent replied · 23 October 2024

Hi George. Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Val gets to see your great feedback! Thank you for choosing Barratt Homes for your new home, we wish you many happy years of memories. Kind regards, Sam

5/5

Trustpilot

We are part exchanging and hope to be…

We are part exchanging and hope to be in our forever Barratt home in the new year! A massive thank you to Jodie & Myah at the sales office for all of their help and support so far!! We are really enjoying the experience and love seeing and hearing about our house updates :)

Liusadh · 5 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Hi Liusadh. Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Sam

5/5

Trustpilot

EXCELLENT COMMUNICATION : The sales staff are very professional and tidy in their communications. Always ready to give necessary advice when contacted. Quick response to calls if missed.

Brilliant staff.

Christopgher · 4 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam

5/5

Trustpilot

Jodie & Myah have been absolutely…

Jodie & Myah have been absolutely amazing at priors hall park. From the beginning of our house search they have ensured to be with us every step of the way. Would 100 percent recommend the team at Priors Hall Park.

J · 4 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Jodie & Myah get to see your great feedback! Kind regards, Sam

5/5

Trustpilot

BERTONE GARDENS

BERTONE GARDENS - LIZZ WAKEFIELD We have given a 5 star award, to Lizz Wakefield, the site manager post sale. We have had minor snagging issues, when this has happened, Lizz has arrived within minutes of the message. The issue has been sorted and the problem resolved. Lizz walks around the whole site every day, making sure we know she is there if needed. The moving in process is never easy, and you will always have bumps in the road, but the whole team at Bertone Gardens have made the difference. The house is beautiful and we are so happy we have moved into this estate. Thank you to all at Bertone Gardens.

Louise · 4 November 2024 · Oakleaf Homes York

Agent replied · 23 October 2024

Hi Louise. Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Lizz gets to see your great feedback! Thank you for choosing Barratt Homes for your new home, we wish you many happy years of memories. Kind regards, Sam

5/5

Trustpilot

Very friendly staff very helpful

Rating only, no written review.

Sharon · 4 November 2024 · Oakleaf Homes York

Agent replied · 23 October 2024

Good evening,Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Ros

5/5

Trustpilot

Very nice lady,

Very nice lady, explained everything in detail but how the stairs was designed wasn't OK for me. Nice house.

Atemo · 3 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Thank you for taking the time to leave this review, it is very much appreciated here at Barratt Homes.Wishing you many happy years in your new home. Kind regards, Sam

5/5

Trustpilot

Sales

From start, to the finish of buying the property, it was all made very easy, by a woman called jakie, who works in sales, helped me with everything, advised of solicitors/financial advisor. She's an absolute credit to your company.

Mr · 3 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Hi Richard. Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the Jakie and the Waldmers Wood team. We will pass your feedback on, they will be thrilled. We wish you many happy years in your new home. Kind regards, Sam

5/5

Trustpilot

Brilliant sales person, considered all my wishes and gave me pointers to think about witness no pressure. Love the green and energy efficiency planned around this build.

Brilliant sales person who considered all my

S · 3 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Thank you for your valuable feedback, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Sam

5/5

Trustpilot

Suzanne Ferry from the sales team waa…

Suzanne Ferry from the sales team waa excellent from start to finsh, she made the whole experience of buying our first new build exciting and kept us up to date throughout.

Angela · 3 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Hi Angela. Thank you for your kind feedback about Suzanne. We will make sure she sees this, she will be delighted. We wish you many happy years in your new home. Kind regards, Sam

1/5

Trustpilot

No water in Barrat developments

In 3 years since I lived in a Barrat development I had so many days without water. All non-Barrat developments in the are have water we don't. It's been more than 12 h since we didn't have water when I write the feedback ina few hours will be 24h. Another thing is they barely pay for certain repairs. Barratt check the parking gate if you wonder what I am talking about.

Maria · 3 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Your review is very important to us and we’re genuinely sorry that this was not a better experience for you.Please be assured that your comments will be highlighted to the team and we will ask that someone contacts you. Kind regards, Charlotte.UPDATE:We have been unable to locate you on our system and have instructed Trustpilot to gain further information, please do add your development and contact details to any correspondence and we will ensure your comments are passed to the correct team. Kind regards, Charlotte.

5/5

Trustpilot

Fantastic customer service

Fantastic customer service. Many thanks to Tony (Senior Sales Advisor) for all his support, keeping me updated & his patience throughout the process.

Mr · 2 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Thank you for your review, it is very much appreciated by all of us here at Barratt Homes. We will share your feedback with the team. Wishing you many happy years in your new home. Kind regards, Sam

5/5

Trustpilot

All through our journey from the…

All through our journey from the expression of interest to the final completion was brilliant. We were kept updated on all aspects regularly and very glad with the progress and the engagement with the staff.

Kolawole · 2 November 2024 · Oakleaf Homes York

Agent replied · 23 October 2024

Hi Kolawole. Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Sam

5/5

Trustpilot

A fantastic experience….

A fantastic experience from reservation through to completion. A fantastic sales team who made everything easy and enjoyable. I’ve just moved into the house of my dreams and I love it. Can’t recommend enough. Thank-you

Ryan · 2 November 2024 · Oakleaf Homes York

Agent replied · 28 December 2024

Hi Ryan. Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after by the Pentref Llewelyn team. We will pass your feedback on, they will be thrilled. We wish you many happy years in your new home. Kind regards, Sam

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Oakleaf Homes

Which Oakleaf Homes office has the most reviews?

York has the most, with 1,073 reviews rated 4.4 out of 5, followed by Eastleigh with 9.

Where are the Oakleaf Homes offices?

The seven Oakleaf Homes offices, by town:

  • Bardon: Unit 1a, Forest Business Park, Cartwright Way, Coalville, LE67 1GL, Bardon, LE67 1GL
  • City of Edinburgh: Telford House, 3 Mid New Cultins, Edinburgh, EH11 4DH, City of Edinburgh, EH11 4DH
  • Eastleigh: Tollbar House, Tollbar Way, Hedge End, Southampton, SO30 2UH, Eastleigh, SO30 2UH
  • Glasgow: 7 Buchanan Gate, Cumbernauld Road, Glasgow, G33 6FB, G33 6FB
  • Sevenoaks: Weald House, 88 Main Road, Sevenoaks, TN14 6ER, TN14 6ER
  • Trafford: 4 Brindley Road, City Park, Manchester, M16 9HQ, Trafford, M16 9HQ
  • York: 6 Alpha Court, Monks Cross Drive, York, YO32 9WN, YO32 9WN

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