Trusted Agent profile · Worcestershire
Verified
★★★★★
1,672 reviews across 2 offices and 3 platforms
Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,672 reviews on three platforms, rated 4.9 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ...Read all 89 from sellers
We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ...Read all 79 from buyers
I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ...Read all 16 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 24 from tenants
Nicol & Co's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAbsolutely wonderful team to work with, we would like to say one person but everyone in the team is thorough and thoughtful in their roles. A really happy experience thoroughly patient and dedicated team. Many Thanks Lorraine And Paul
Hi Lorraine, thank you for your 5* review and recommendation of the team. We're really pleased you had a great experience and we would be happy to help out should you need.
5/5
GoogleAlexandra at Nicol and co has been such a delight to help us with our attempt at buying a house. She’s contacted us weekly to see how things are going, always giving me tips of what to look for and what’s coming on. Really impressed she’s gone above and beyond for us
Hi Laura, thank you for your 5* review and kind comments towards Alexandra. We're really pleased that you felt she went above and beyond to help you out and she will be delighted with your comments.
5/5
GoogleWonderful team of people. Would recommend them to everyone. Very supportive and extremely positive. I give them 5 stars🌟🌟🌟🌟🌟 …
Hi Selaine, thank you for your 5* review and kind comments regarding the team - we're really pleased you felt supported and had an extremely positive experience.
5/5
GoogleAbsolutely outstanding service. Had a sale fall through through no fault of theirs, they quickly found me a new buyer and made a stressful situation as stress free as possible. Thank you
Hi Dan, thank you for your 5* review and amazing review. We're pleased the situation was as stress-free as possible and a new buyer was found promptly. Should you need anything we would be more than happy to help.
5/5
GoogleA professional company with friendly staff. From the outset of the valuation to the completion of sale, the Nicol and Co team did a fantastic job.
Hi Lindsay, thank you for your 5* review and amazing comments. We're really pleased that you had a fantastic experience and the team were able to help you throughout.
5/5
GoogleAbsolutely outstanding service. Had a sale fall through through no fault of theirs, they quickly found me a new buyer and made a stressful situation as stress free as possible. Thank you
Hi Dan, thank you for your 5* review and amazing review. We're pleased the situation was as stress-free as possible and a new buyer was found promptly. Should you need anything we would be more than happy to help.
5/5
GoogleWe have been dealing with Lizzie Oliver, Property Manager at Nicol & Co since the end of 2021. We have found her to be friendly, helpful and very professional in her work. At all times she has kept us informed of any information that we needed to know. During the two property inspections she was punctual and went through with us what she required to do, test alarms, take photos etc. Nicol & Co should be very pleased to have such a valuable member of staff and we look forward to dealing with Lizzie in the future. Dave and Judy Harris
5/5
GoogleNicol & Co were very professional and always there to help with enquiries and support with our recent purchase of a property. Rachael, in particular, was approachable and always on hand to answer any questions promptly. Dan was also extremely helpful at the very beginning of the process. Their service did not just stop on completion - they have since helped us with questions we had about small things about the property.
Hi Victoria, thank you for your 5* review and kind comments. We're glad that Rachael, Dan and the rest of the team were able to help and provide great service to you and they will be very pleased with your comments. Should you need any more help we would be more than happy to assist. Thanks from the Nicol and Co team!
5/5
GoogleNicol & co have been fantastic throughout the sale of our house and the purchase of our new one. From our first meeting with Robin, the numerous phone calls and emails with Dan and sales progression with Rachael, they've all been amazing. Very friendly and have been great at advising us and helping us through the process. Thanks all 😊 …
Hi TheMexicaliKid, thank you for the lovely 5* review! We are delighted to hear that the everyone provided you with such good service and that you are pleased with how your transaction was handled throughout the selling and buying process. It will be our pleasure to assist you again in the future! With very best wishes from all the team
5/5
GoogleExcellent from beginning-to-end with our purchase… and they weren’t even our agent! Nicol & Co were instrumental in getting our purchase over the line on the final day of the Stamp Duty Relief window in June last year. Communication was great throughout the process, and they put in some outstanding effort to keep the chain moving. We even received a wonderful moving-in hamper from them when we collected our keys. They genuinely put our own agent to shame, and I can certainly see why they consistently have the lion’s share of property on the market in Droitwich. Highly recommended.
Hi Joe, thank you for your 5* review and your fantastic comments. The whole team will be pleased to hear your purchase went smoothly, that you were communicated to throughout and your high recommendation. Should you need anything in the future, we would be more than happy to help out!
5/5
GoogleExtremely friendly and helpful during our search for a property. The team always let us know when new properties were coming to the market.PositiveResponsiveness, Professionalism
Good morning Craig, thank you for your 5* review for our Worcester office. We hope you were able to find your dream property. With many thanks from all the team at Nicol & Co
5/5
GoogleEveryone we dealt with on our recent purchase was highly professional, courteous and pro active in dealing with the transaction - would not hesitate to work with them again - especially Leanne who was excellent.PositiveResponsiveness, Professionalism
Dear Sarah, thank you for taking the time to leave us a 5* review. We are delighted to read your comments and very pleased that the purchase of your new property went very smoothly. Thank you for the recommendation and we hope to be of assistance again in the future
5/5
GoogleAlice and Lara are an absolute credit to your company as I'm sure everyone who works there are as well. I've been receiving calls from both of them as I'm on the mailing list , and every single time I speak to them they are pleasant , professional and very understanding.PositiveResponsiveness, Professionalism
Hi Marcus, thank you for the 5* review, and for your lovely comments about the team. We are so pleased to hear that your experience has been such a positive one and we hope to be of assistance again in the future. With many thanks from Nicol & Co Worcester
5/5
FacebookWhilst our moving process was not plain sailing (they never are!) Nicol & Co took so much of the stress away. They worked so hard to get us our dream property, communicated weekly and chased solicitors on our behalf. Would thoroughly recommend.
I came in a skeptic, but with the price point of $1,500 I made a profit of $19,350. The result has been the feedback from pros and customers has been amazing in terms of profits and the customer service is one of best departments I’ve ever dealt with, and have referred 2 customers who are also very happy .This is a reputable bitcoin Investment Platform to invest in, You can contact. Mrs Helen to earn... Email:helenwayne267@gmail.comWhatsApp:+1 (740) 621-5496
5/5
GoogleThank you for the support we have received from the Nicol and Co team. They have been so proactive punctual and professional from start to finish and we will definitely use them in future for selling and purchasing any future properties. Just a special thanks goes to Dan and Jess whom have dealt with us on a more regular basis then others in the team. They are a credit to Nicol and Co and we are so grateful for their support and guidance over the last few months.PositiveResponsiveness, Quality, Professionalism
Hi Sophie, thank you for leaving us a lovely 5* review. We are thrilled to hear that your experience of our Droitwich team was such a positive one. We are delighted to have been of assistance and would love to help you again in the future. With very best wishes from Nicol & Co
5/5
GoogleMy wife and I recently moved to Droitwich. The house we bought was being marketed by Nicol & Co, Droitwich. We were very impressed with them from our first viewing of the house, through to completion. The various people we dealt with were friendly yet professional and extremely helpful. I felt that at various times during the process, they went well beyond what might be expected. Our attempts to move to the West Midlands took some months and during that time we viewed a lot of properties. Nicol & Co were undoubtedly the best estate agents with whom we had contact. I would absolutely recommend them to anyone looking to sell their property in and around Droitwich. My wife and I probably have one more move left in us and we would fully expect to instruct Nicol & Co in the distant future!PositiveResponsiveness, Quality, Professionalism, Value
Good morning Joe, thank you for the lovely 5* review you have left for our Droitwich office. We are so pleased we were able to assist with your house purchase and hope you have settled in to your new home and new area. It will be our pleasure to assist you again in the future. Many thanks from all the team at Nicol & Co
5/5
FacebookFrom start to finish their service has been exceptional. Erica Hinwood, Simon Bishop and Sean Richards have all been very helpful, but special mention must be made of Hannah Sheppard who processed the sale to completion.
I came in a skeptic, but with the price point of $1,500 I made a profit of $19,350. The result has been the feedback from pros and customers has been amazing in terms of profits and the customer service is one of best departments I’ve ever dealt with, and have referred 2 customers who are also very happy .This is a reputable bitcoin Investment Platform to invest in, You can contact. Mrs Helen to earn... Email:helenwayne267@gmail.comWhatsApp:+1 (740) 621-5496
1/5
GooglePoor service
Hi Cee, we are sorry to see you have left us a 1* rating. Feel free to contact hub@nicolandco.co.uk if you have a grievance you wish to discuss with us.
5/5
GoogleNicol & Co are very Professional in their service. We just moved to new house this week. The Lettings Specialist, (Yuri Kohno), has done a very good job for us. Thanks to the entire team.PositiveResponsiveness, Quality, Professionalism, Value
Hello Satheesh, thank you for the 5* review for Yuri and the Lettings team. Glad we could be of assistance and hopefully we can help again in the future
5/5
FacebookReally Rate Nicol and Co. Thank you especially to Alice Bennett (Worcester) who has made the purchasing experience so great! Amazing customer service and really felt like she cared about us.
5/5
FacebookReally Rate Nicol and Co. Thank you especially to Alice Bennett (Worcester) who has made the purchasing experience so great! Amazing customer service and really felt like she cared about us.
5/5
GoogleFrom our initial contact house hunting, until our recent exchange of contracts, Nicol & Co. have been great to work with. In particular, we'd like to thank Kat Grealy, the sales progressor, who kept us smiling through our long process. Kat was friendly, proactive, knowledgeable, and most importantly responsive. We wouldn't hesitate to use Nicol & Co. in the future and 100% recommend their services.PositiveResponsiveness, Quality, Professionalism
Good morning Lindsay, thank you for your lovely 5* review for the Worcester office, and for giving Kat a special mention, she will be delighted to read this feedback. We are so pleased that your transaction went smoothly and thank you for recommending us to others. With very best wishes from Nicol & Co
5/5
GoogleFantastic from start to finish. Difficult sale and the staff were so supportive, especially Leanne, we would certainly recommend Nicols’ to sell your home.PositiveResponsiveness, Quality, Professionalism, Value
Hi Pat, thank you for the 5* review. We are delighted to have been of service, and we really appreciate you recommending us to others. With many thanks Nicol & Co
5/5
GoogleBrilliant service from start to finish. Hannah was particularly helpfulPositiveResponsiveness, Quality, Professionalism, Value
Hi Jack, thank you for the 5* review. We are delighted to hear that you received such good service, and Hannah will be very pleased to read the feedback. With many thanks from team Nicol & Co
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Nicol & Co is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2023, 2026.
EA Masters by year, 2019 to 20232023 3 awards EA Masters 2023 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Worcester has the most, with 1,133 reviews rated 4.9 out of 5, followed by Droitwich Spa with 736.
The two Nicol & Co offices, by town:
89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."
79 reviews from buyers, rated 4.9 out of 5 on average. For example, Keith wrote: "We have recently bought a property through Nicol's. We viewed several properties in Droitwich, mainly through Nicol's, They updated us with relevant properties ..."
16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."
24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards, Worcester won Platinum and Droitwich Spa won Platinum. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 5 other industry awards since 2019.
