Trusted Agent profile · Worcestershire
Verified
★★★★★
1,683 reviews across 2 offices and 3 platforms
Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.
1,231
Reviews on Google
All 2 offices
210
Reviews on Facebook
Business-wide
242
Reviews on View Agents
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ...Read all 89 from sellers
The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ...Read all 79 from buyers
I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ...Read all 16 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 24 from tenants
Nicol & Co's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Googlethanks to everyone for you help in getting us moved....really appreciated the support and tenacity of Kat during the purchase and jake during the period when we were looking for something. thanks also to molly and all the others!
Hi Brendon, thank you for your 5* review of our Worcester team and for naming Kat, Jake and Molly. It's great to hear you felt supported throughout. They're always happy to help!
5/5
GoogleWe used nicol and co in worcester and couldnt fault them at all. Always there at the end of a phone, especially kat who was assigned to us through the process, always chasing up everything for us. so happy with the outcome, thanks so much ;)
Hi Elaine, thank you for your 5* review of our Worcester office. It's fantastic that Kat was so dedicated and responsive throughout the process and you're happy with the outcome. They're always happy to help!
5/5
GoogleWhat can I say …. Nicole and co were professional helpful information was quickly and accurately given and every time I had a question they were so helpful …. A pleasure to deal with would highly recommend this company … Chloe at the droitwich branch was brilliant a credit to the company
Hi Andy, thank you for your 5* review! We're thrilled to hear that you had such a positive experience with our Droitwich team and especially Chloe. Providing excellent service and accurate information is always our top priority. We truly appreciate your recommendation and are grateful for your feedback. They're always happy to help!
5/5
GoogleEffective, efficient and friendly!
Hi Karl, thank you for your amazing 5* review! The team at Worcester are always happy to help.
5/5
GoogleBoth Molly and Cat have been so helpful to us, patient and supportive throughout, but particularly during the last few weeks. We can’t thank them enough. We would definitely recommend their services
Hi Anne, thank you for your 5* review and your recommendation. We're delighted to hear that Molly and Kat were able to provide you with the support and assistance you needed, especially during the past few weeks. They're always happy to help!
5/5
GoogleExcellent Estate Agents. Highly recommend them. Excellent communication. Always updating . Sold within a week. Fabulous team . I would definitely use again. Thank you Nicols. 🤩 …
Hi Joanne, thank you for your amazing 5* review of our Droitwich team and your high recommendation. Providing excellent communication and a high level of service is our top priority. We look forward to assisting you again in the future!
5/5
GoogleA very professional service. Always keep me up to date with what was happening . A great team. Special thanks to Chloe
Hi Simon, thank you for your 5* review of our Droitwich team and for naming Chloe too. It's great to hear you have been kept up to date throughout and received a professional service.
5/5
GoogleAlice made the process of house buying so smooth, with her flexibility around my inflexible hours. She stayed outside of work hours to allow me to view a house and was pleasant and supportive throughout.
Hi Rebecca, thank you for your 5* review. We're thrilled to hear that Alice at the Worcester team went above and beyond to make things work smoothly for you and the level of communication and customer service was fantastic throughout.
5/5
GoogleAlice could not have been more helpful in terms of working around my inflexible working hours, staying later than reasonable to accommodate my viewing and the level of communication and customer service was fantastic. She was proactive in helping everything push through and it has helped the process no end. Thank you!
Hi Rebecca, thank you for your 5* review. We're thrilled to hear that Alice went above and beyond to make things work smoothly for you and the level of communication and customer service was fantastic throughout. We'll be sure to pass along your appreciation and know that your comments will have made her day!
5/5
GoogleWhen we started our property search our contact with Nicol and Co was the best customer focused by far, being super helpful with arranging viewings and following up with us to get feedback for the other vendors. So when we decided to sell our home they were our first choice of estate agent. The whole process from our initial request for a no fee valuation appointment has been faultless. Kelly was friendly and informative of the process that would be involved and Jake is a complete star, a fantastic asset to the company, from arranging viewings on our property and keeping in contact with me at every step with updates. Our experience of the whole team at nicol and co all the way through this has been exceptional. Their photographer and ready to sell service was done and completed within a few days, It took less than a week to get it live and on the market and has sold STC in a week. What a team! We would 1000% recommend them to anyone looking to buy or sell their property.
Hi Kate, thank you for your 5* review and your high recommendation. We are absolutely delighted to read your wonderful review and thank you for taking the time to share your experience. We are truly grateful for your kind words about our team members, especially Kelly and Jake, and it's great to hear you've had an exceptional experience throughout. Should you or anyone you know ever need assistance with buying or selling a property in the future, please don't hesitate to reach out.
5/5
GoogleSelling our family home after our dad passed away was tough for myself and my sisters. From the outset Nicol & Co were very sympathetic and caring in how they spoke to us about the house. They understood it was difficult for us as a family and showed compassion throughout the process. They were active when getting our house 'out there' with just the right level of updates throughout. They have made what was an emotional time flow seamlessly. We are impressed.
Hi Cheryl, thank you for your 5* review. It's wonderful to hear that the team at Worcester provided such compassionate and efficient support during this challenging time for you and your sisters. We are sorry for the loss but appreciate the opportunity to help with the sensitive sale of the property.
5/5
GoogleChloe and the team were fantastic, they got my house sale through within 4 weeks- thank you!
Hi Niki, thank you for your 5* review of our team in Droitwich and for naming Chloe too. Great to hear they were fantastic and got your sale through in a timely manner. They're always happy to help!
5/5
GoogleMy partner Jamie and I have had the absolute pleasure of buying our first home with Niamh H and a Chloe F at our side. They have kept us in the loop every step of the way, chasing solicitors and making us feel at ease the whole time, all whilst answering our constant flurry of questions at a moments notice. Their knowledge and expertise has been second to none, and I would highly recommend using them! Thanks ladies, we're super grateful for all your help.
Hi Rebecca, thank you for your 5* review and your high recommendation of our Droitwich team. We're absolutely thrilled to hear about your wonderful experience with Niamh and Chloe throughout the process of buying your first home. It's great to hear you felt as ease the whole time and your questions were promptly answered. They're always happy to help!
5/5
GoogleGreat service and continued contact. Simplified the whole process! Alice Bennett really made us feel comfortable from the get go.
Hi Roy, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear you had a great service, regular contact and whole process was simplified. They're always happy to help!
5/5
GoogleThank you Alice for all of your help you are certainly very competent at your job . Other staff members when I phoned the office were very polite and helpful would definitely recommend your estate agency Heather
Hi Heather, thank you for your 5* review, kind words, your recommendation and for naming Alice. It's great to hear that everyone was helpful and polite. They're always happy to help!
5/5
GoogleThey were phenomenal when purchasing our house. Chloe went above and beyond to achieve the date we required. Would definitely recommend them to friends and family. Special mention to Mia and Niamh when getting us up and running too! Great Agents and could not fault them.
Hi Jake, thank you for your 5* review and recommendation of our team in Droitwich. It's great to hear about your positive experience with Chloe, Mia, and Niamh. We're thrilled that they went above and beyond to meet your timeline and expectations. They're always happy to help!
5/5
GoogleGreat team at Nicol and Co Droitwich. Chloe in particular was very helpful in our recent sale particularly with regard to coordinating the chain involved in the sale.
Hi Kim, thank you for your 5* Review of our Droitwich team and for naming Chloe too. It's great to hear she was very helpful especially in coordinating the chain. They're always happy to help.
5/5
GoogleExcellent service extremely helpful
Hi Alison, thank you for your fantastic 5* review for our Worcester team!
5/5
GoogleExtremely happy with the service we received from Nicol and Co. As first time buyers, Kat was always happy to answer any questions we had and guided us through the buying process. Would definitely recommend.
Hi Holly, thank you for your 5* review and recommendation of our team at Worcester. Helping first-time buyers like you and answering any questions you have is what we're here for, and we're delighted that Kat guided you through the buying process. They're always happy to help!
5/5
GoogleVery helpful from first valuing property until completion. All staff helpful.. regular liaison from chloe. Useful to have them contacting solicitors and other estate agents to keep the process going.
Hi Janet, thank you for your 5* review of our Droitwich office. We're thrilled to hear about your positive experience with our services from the initial property valuation to the completion of your transaction. We're particularly grateful for your kind words about Chloe's regular communication as she is an integral part of the team and ensuring a smooth and efficient process for our clients.
5/5
GoogleAlthough i didn't manage to find my next property with nicol and Co, it certainly wasn't for the lack of trying on their part. from the 1st day of registering my interest with them I had regular property details sent to me by 3 of their fabulous sales team (at least). THe service extended to me was very professional, personal and friendly. in the unlikely event of my moving again i would not hesitate to use nicol and co. Mr David Reece, (Manchester). 06.10.2023.
Hi David, thank you for your 5* review and a thank you so much for your kind words and positive feedback. We truly appreciate your recognition of our efforts in assisting you with your property search. While we regret that we couldn't find your next property this time, we are delighted to hear that you found our service to be professional, personal, and friendly. Please don't hesitate to reach out to us whenever you are ready to explore your property options further.
5/5
GoogleFrom start to finish everyone has been amazing. Always super helpful, friendly and resiliently got us over the line with our sale. Also a big shout out to Chloe who didn't miss a beat with pushing everything through to the end. And to Mia and Niamh - nothing was ever too much trouble! Thanks everyone :-)
Hi Edward, thank you for your 5* review of our Droitwich team. Fantastic to hear that they were all super helpful, friendly and resilient with your sale and amazing throughout. Thank you for naming Chloe, Mia & Niamh too, your comments will have made their day. They're always happy to help!
5/5
Facebookthe whole team are friendly and reliable, the level of communication received during the whole process has been fantastic. Alice & Molly have been amazing and we can't thank the whole team enough for making a stressful process somewhat enjoyable
5/5
GoogleWe have had the most amazing experience with Nicol and Co Worcester office. We couldn't recommend them enough. From valuation to agreeing a sale price they have been amazing. Every member of staff that I have dealt with have been so supportive. Rapid replies to our emails even replying to us out of office hours at times. We simply couldn't ask for anymore. A special thank you to the lovely Alice whose abundant energy and enthusiasm has been a breath of fresh air. Nothing was too much trouble and we really value her support. She is a credit to Nicol and Co.
Hi Lorretta, thank you for your amazing 5* review of our Worcester office and your recommendation. It's great to hear the team have gone above and beyond to help you and especially Alice too, your comments will have made her day. They're always happy to help!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.
The two Nicol & Co offices, by town:
89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."
79 reviews from buyers, rated 4.9 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."
16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."
24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum.
