Trusted Agent profile · Worcestershire

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Nicol & Co reviews in Worcester and Droitwich Spa

4.9

★★★★★ Excellent

1,683 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,231

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

242

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Nicol & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I have bought and sold many houses over the years, dealing with numerous estate agents, and this has by far been the best experience yet. Alice has gone above and beyond from day one, making it a much easier process for myself. I wouldn't hesitate to contact Alice again for the next property I decide to purchase or sell. Rob W

Ellie · 21 March 2024 · Nicol & Co Worcester

Agent replied · 24 March 2024

Hi Rob & Ellie, thank you for your 5* review of our Worcester office and for naming Alice too. It's great to hear that she has gone above and beyond and this has been the best experience you've had. If you ever need assistance in the future, please do not hesitate to reach out to the team, they're always happy to help!

5/5

Google

We have recently completed on our house that was for sale with Nicol & Co. We had many issues with the chain below and above prior to exchange. During the process, Nicol & Co provided Kat to assist with getting the chain to exchange and completion. Kat was amazing she offered me advice, support and went above and beyond with getting the chain to completion. Kat is a credit to the company, thank you Kat, we got there in the end and we are settling in our knew home very nicely.

Yvonne · 21 March 2024 · Nicol & Co Worcester

Agent replied · 1 March 2024

Hi Yvonne, thank you for your 5* review of our Worcester team and for naming Kat too. It's great to hear that she was amazing and offered advice, support and went above and beyond to help in getting the chain completed and that you are also settling into your new home too. Your comments will have made her day!

5/5

Google

Chloe has been absolutely brilliant at keeping everyone in the loop

Alan · 20 March 2024 · Nicol & Co Droitwich

Agent replied · 20 March 2024

Hi Alan, thank you for your 5* review and for your amazing comments towards Chloe; it's great to hear communication has been brilliant throughout. Chloe and the team are always happy to help!

5/5

Google

We can’t rate Nicol & Co highly enough! It has taken us almost a year to find our new forever home and we are so pleased it was with Nicol & Co in the end! Without fail, everybody has been approachable, understanding and efficient! The communication throughout the sale process has been second-to-none. The team were always happy to accommodate additional viewings even right up to the day before completion. We are indebted to Nicol & Co but especially Chloe, Niamh & Lucy-Jo. A lovely added extra was the card and gift box we received when collecting the keys! We highly recommend them and in a couple of years, when we are looking for an additional rental property, they will be our first port of call. Jess, Adam & Archie Green

Jess · 20 March 2024 · Nicol & Co Droitwich

Agent replied · 24 May 2024

Hi Jess, thank you for your 5* review of our Droitwich team and your high recommendation. We truly appreciate your kind words and are thrilled to have played a part in finding your forever home. Chloe, Niamh, and Lucy-Jo are indeed invaluable members of our team, and we're delighted that their dedication and professionalism made your journey smooth and enjoyable. We look forward to assisting you again in the future when you're ready for another property venture and congratulations to you, Adam, and Archie on your new home!

5/5

Google

This is the second time I've used Nicol and their service, professionalism lived up to my expectations. They find g[d quality buyers and qualify them. After an offer they keep you informed and follow up all issues. I'd like to mention how dillegent Chole was and she continually kept me informed. Defently an assit to the companyPositiveResponsiveness, Quality, Professionalism, Value

David · 19 March 2024 · Nicol & Co Droitwich

Agent replied · 6 March 2024

Hi David, thank you for your 5* review of our Droitwich team and for naming Chloe too. It's great to hear you received a professional service, you were kept informed and followed up with any issues which may arise. Chloe & the team are always happy to help!

5/5

Google

I am Doctor Wendy Allard and I have been really impressed with the excellent customer service received from Alice and Dan at the Worcester office. They have supported me in finding the perfect property which meets all my requirements. Throughout the process they have offered advice and enabled me to go through the process smoothly. Great team - great service. Thank you.

Michael · 18 March 2024 · Nicol & Co Worcester

Agent replied · 17 March 2024

Hi Wendy & Michael, thank you for your 5* review of our Worcester office and for naming Alice & Dan too. It's great to hear you received an excellent customer service from our great team and they provided a great service throughout too. They're always happy to help!

5/5

Google

Nicol & Co did a great job for me helping me sell my house. Many thanks to the Company and in particular Dan and Chloe whose communication, professionalism and sustained friendly manner were top drawer. They found the right balance of communication levels, were prompt in replying to messages and showed patience and understanding throughout. All in all excellent professional support in what can be a difficult process. Many thanks.

Ed · 9 March 2024 · Nicol & Co Droitwich

Agent replied · 12 March 2024

Hi Ed, thank you for your 5* review of our Droitwich team and for naming Dan & Chloe as top drawer! It's great to hear that they were all prompt to reply, showed patience and understanding throughout whilst providing a professional service throughout. They're always happy to help!

5/5

Google

Brilliant service from start to finish…

Georgie · 25 February 2024 · Nicol & Co Worcester

Agent replied · 28 February 2024

Hi Georgie, thank you for your 5* review of our Worcester team, it's great to hear you had a brilliant experience from start to finish. They're always happy to help!

5/5

Google

Great service through our purchasing process. Chloe was brilliant and kept us updated at every step.

Anikó · 21 February 2024 · Nicol & Co Droitwich

Agent replied · 26 February 2024

Hi Anikó, thank you for your 5* review of our Droitwich team! It's great to hear you had a great service throughout your purchase and that Chloe was brilliant with regular updates.

5/5

Google

Chloe was very helpful and ensured the easiest transition into our next home. We’ve been in for 6 months now and she’s still happy to help with any queries this far down the line. A credit to the company!

Lydia · 20 February 2024 · Nicol & Co Droitwich

Agent replied · 21 February 2024

Hi Lydia, thank you for your 5* review! We're thrilled to hear that Chloe made your transition into your new home smooth and continues to provide exceptional service. Chloe and the team are always happy to help!

5/5

Google

The team and especially Chloe have been professional friendly and superb to deal with , they are so efficient and I would not hesitate to recommend them, thank you to you all

Jay · 20 February 2024 · Nicol & Co Droitwich

Agent replied · 15 November 2023

Hi Jay, thank you for your 5* review and amazing comments towards our team and especially Chloe. We're really pleased the team were efficient and superb to deal with and thank you for your recommendation.

5/5

Google

We are first time buyers & we couldn't have asked for a more positive experience. Alice has been amazing throughout & with her knowledge, patience & understanding we have never felt out of our depth at any point. In fact we've managed to buy what we hope will be our forever family home at an affordable price. Alice's expertise & contacts are second to none & we wholeheartedly recommend Alice & the wider Worcester Nicol & Co team if you're looking to purchase a property in the area.

Michelle · 20 February 2024 · Nicol & Co Worcester

Agent replied · 6 February 2024

Hi Michelle, thank you for your 5* review of our Worcester team and your amazing comments. It's great to hear you had a very positive experience especially as a first time buyer and that Alice was amazing throughout. Your comments will have made her day! Should you need anything else, the team are always happy to help.

5/5

Google

Such a smooth and great experience with Nicol and Co. As first time buyers, Alice guided us every step of the way, providing great support and expertise. Alice and the team communicated well throughout the whole process and have made buying a house for the first time exciting and enjoyable. Thank you very much! I would recommend Alice and Nicol and Co to anyone looking to buy a home.

Hope · 20 February 2024 · Nicol & Co Worcester

Agent replied · 17 February 2024

Hi Hope, thank you for your 5* review of our Worcester team and your recommendation. It's great to hear as a first time buyer you were guided every step of the way, provided with support, expertise and had good communication throughout the whole process. Thank you for naming Alice too as being particularly helpful, your comments will have made their day!

5/5

Google

Outstanding service right from the start! My journey with Nicol & Co estate agents began recently as I embarked on the exciting process of buying a new home. From my initial inquiry to our very first meeting, Alice and the team have demonstrated nothing short of excellence. Their attention to detail and willingness to guide me through every step of the buying process has been exceptional. Alice has been incredibly patient and informative, taking the time to understand my needs and preferences while offering valuable insights along the way. Although I'm only at the beginning of this journey, I already feel confident and supported knowing that I have Nicol & Co by my side. If the rest of the experience is anything like the service I've received so far, I have no doubt that it will be smooth sailing. Thank you, Alice and the entire team, for setting such a high standard of professionalism and customer care. I look forward to continuing this journey with you!

Kimberley · 20 February 2024 · Nicol & Co Worcester

Agent replied · 6 February 2024

Hi Kimberley, thank you for your amazing 5* review! We are thrilled to hear about your positive experience of our Worcester team and especially Alice too. It's great to hear that they have demonstrated nothing short of excellence, providing great attention to detail and a willingness to guide you through every step of the way, being supportive and providing the high standard of professional and customer care throughout. Your comments will have made their day, and they will be always happy to help!

5/5

Google

Fantastic service from the Droitwich Nicol and Co team, particularly from Chloe. Our whole move process was prolonged (through no fault of Nicol and Co!) however Chloe was on hand to provide expert advice and reassurance at every bump along the way. She was extremely proactive in chasing responses to ensure completion. Would highly recommend Nicol and Co.

Luke · 20 February 2024 · Nicol & Co Droitwich

Agent replied · 8 February 2024

Hi Luke, thank you for your 5* review of our Droitwich team and for naming Chloe too. It's great to hear that Chloe was on hand to provide expert advice & reassurance, and for being extremely proactive in chasing responses to ensure a timely completion. Thank you for your high recommendation too, the team are always happy to help!

5/5

Facebook

I want to use your service after 2 days of research. But I'm not sure whether your service is suitable for the product we are selling or not, so I hope you reply. Because my profile is blocked from sending messages actively , please contact me via the link below: https://m.me/212900892087090?MxhUneS0KL

Naomi · 16 February 2024 · Nicol & Co Droitwich

5/5

Google

Would thoroughly recommend Nicol and Co Droitwich. ALL the staff were great, always polite and helpful when contacting and doing viewings.I will just mention a couple of people, Dan the Manager at Droitwich went out of his way to assist us and the couple wanting to purchase our property when there were a few problems and when sales etc were going through, Chloe, the progresser was always keeping us informed and chasing when necessary.

June · 15 February 2024 · Nicol & Co Droitwich

Agent replied · 8 February 2024

Hi June, thank you for your 5* review of our Droitwich team and recommendation! It's great to hear all staff were polite and helpful throughout your experience, and a thank you for naming Dan and Chloe too. The team will really appreciate your comments and will be always happy to help!

5/5

Google

Nicol & Co were brilliant in helping us locate our perfect house, understanding our requirements and securing viewings quickly. Acting in both the sale and purchase, the entire team have been courteous and friendly and have managed tricky aspects of the transaction with professionalism. We wouldn’t hesitate to recommend them.

Marged · 13 February 2024 · Nicol & Co Droitwich

Agent replied · 15 February 2024

Hi Marged, thank you for your 5* review of our Droitwich team and your recommendation. It's great to hear that the entire team were courteous, friendly and professional throughout and helped you find your perfect house. They're always happy to help!

5/5

Google

Excellent service. Extremely professional. Very informative. Kept an excellent eye on the books and what property and where I wanted to purchase and contacted immediately to let me know of a property coming onto the market. Thank you Nichol and Co. Excellent service.

Caroline · 11 February 2024 · Nicol & Co Worcester

Agent replied · 13 February 2024

Hi Caroline, thank you for your 5* review of our Worcester team and amazing comments. It's great to hear you had an excellent service, that they were extremely professional, very informative and contacted immediately with property search updates.

5/5

Google

We bought our property through Nichol and Co and have to say how helpful, professional and smooth they made the process. We were kept informed at every stage. Chloe was really supportive and efficient. Would highly recommend them and will definitely use them should we decide to sell in the future.

Ali · 10 February 2024 · Nicol & Co Droitwich

Agent replied · 12 February 2024

Hi Ali, thank you for your 5* review of our Droitwich team, your fantastic comments and your high recommendation. It's great to hear that they were helpful, professional and the process was smooth throughout with you being informed at every stage of the way, and with Chloe especially being supportive and efficient too. They're always happy to help!

5/5

Google

Kat has been brilliant throughout the purchasing process of my first home. Kept me updated at each step and provided support for any question I had. Thank you Kat (and the rest of the team) 🏠✌🏻😊 …

Helen · 9 February 2024 · Nicol & Co Worcester

Agent replied · 6 December 2023

Hi Helen, thank you for your 5* review of our Worcester team. It's great to hear that Alice, Jake & Molly have all been super helpful and quick to respond. They're always happy to help!

5/5

Google

We got outstanding service from Nicol and Co right through the process. At the end Chloe did a fantastic job making sure the solicitors in the chain resolved issues. If she hadn't have done such a good job, our move would have been delayed. 👍 …

Rob · 1 February 2024 · Nicol & Co Droitwich

Agent replied · 8 February 2024

Hi Rob, thank you for your 5* review of our Droitwich team and amazing comments. It's great to hear that Chloe did a fantastic job, helped resolve any issues and you had an outstanding service throughout.

5/5

Google

All of the team I met and/or spoke to throughout the whole process of buying my house have been super friendly and helpful. Highly recommend.

Sarah · 1 February 2024 · Nicol & Co Worcester

Agent replied · 6 February 2024

Hi Sarah, thank you for your 5* review of our Worcester team, your fantastic comments and your high recommendation. It's great to hear that the team were super helpful and friendly throughout; they're always happy to help!

5/5

Google

Nicol & Co were super professional throughout the whole process. Alice from the Worcester team was so helpful, and got back to us promptly when needing to speak to her. We got the house we so desperately wanted and I couldn’t be happier with the service!

Jemma · 31 January 2024 · Nicol & Co Worcester

Agent replied · 6 February 2024

Hi Jemma, thank you for your 5* review of our Worcester team. It's great to hear that they were all super professional throughout with Alice especially being helpful and prompt to get back to you. We're very pleases that you are happy with the service and got the house you desperately wanted too. They're always happy to help!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Nicol & Co

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum.

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