Trusted Agent profile · Worcestershire

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Nicol & Co reviews in Worcester and Droitwich Spa

4.9

★★★★★ Excellent

1,683 reviews across 2 offices and 3 platforms

nicolandco.co.uk/branches/worcester

Nicol & Co has two offices, in Worcester and Droitwich Spa (Worcestershire). Together they have 1,683 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,231

Reviews on Google

All 2 offices

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

242

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicol & Co's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Nicol & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I have just offered on a property sold by Nicol and co Worcester. I found the team there to be very helpful and efficient, and should I ever need an Estate Agent in future I would pick them. Alice did the viewing with me and made sure everything progressed efficiently.

Linda · 3 June 2024 · Nicol & Co Worcester

Agent replied · 6 June 2024

Hi Linda, thank you for your 5* review of our Worcester team and your fantastic comments. It's great to hear that the team were very helpful and efficient. Thank you for naming Alice too, it's great to hear everything progressed efficiently. The team are always happy to help!

5/5

Google

We have just purchased a property from Nicol and Co and the service they provided was outstanding from start to finish. We were appointed Chloe as our estate agent and we can’t thank her enough. She was supportive, knowledgeable and helpful throughout our experience. No questions went unanswered and Chloe was very efficient at communicating with others to ensure the process was as smooth as possible. Not only that, but Chloe had a very kind manner which meant talking with her was always a pleasure. This is the same for all those that work at Nicol and Co; we were always greeted with a friendly voice and an attitude where nothing appeared as too much hassle. We would highly recommend using Nicol and Co and appreciate their hard work and commitment throughout the process of securing our first home. Thank you SO much!

Emily · 1 June 2024 · Nicol & Co Droitwich

Agent replied · 4 June 2024

Hi Emily, thank you for your 5* review of our Droitwich team and your high recommendation! We are thrilled to hear that your experience was outstanding from start to finish. Chloe and the entire team strive to provide supportive, knowledgeable, and helpful service, and it’s fantastic to know we succeeded in making your home-buying journey smooth and enjoyable. Congratulations on securing your first home! If you need any further assistance, please don’t hesitate to reach out, the team are always happy to help!

5/5

Google

I recently sold my house with Nicol & Co, and I cannot recommend them highly enough. From start to finish, Alice Bennett (Senior sales consultant) demonstrated exceptional efficiency and professionalism. Her attention to detail and dedication ensured a smooth and stress-free process. Alice was always available to answer any questions and provided invaluable advice every step of the way. Thanks to her expertise, my house was sold quickly and at an excellent price. If you're looking for an outstanding estate agent, Alice Bennett at Nicol & Co is the one to choose! 5 stars ⭐️

Richard · 1 June 2024 · Nicol & Co Worcester

Agent replied · 4 June 2024

Hi Richard, thank you for your 5* review of our Worcester team and your high recommendation. We're thrilled to hear about your positive experience and it's wonderful to know that Alice Bennett's exceptional efficiency, professionalism, and dedication made the process smooth and stress-free for you. Your recommendation means a lot to us, and we're delighted that the team at Worceater, especially Alice, could help you achieve an excellent sale.

5/5

Google

Chloe recently helped with a recent property purchase, and was friendly, approachable and prompt throughout!

Tom · 30 May 2024 · Nicol & Co Droitwich

Agent replied · 31 May 2024

Hi Tom, thank you for your 5* review of our Droitwich team and for naming Chloe too as being friendly, approachable and prompt to respond. Your comments mean a lot and the team are always happy to help!

5/5

Google

Very pleased with Nicol & Co. I've sold two properties with them. Especially with Dan Peace and Chloe Faizey. Dan in particular has dealt with a particularly difficult sale with diplomacy and kept me informed of everything that was going on even when I was on the other side of the world. Well done.

Sue · 30 May 2024 · Nicol & Co Droitwich

Agent replied · 31 May 2024

Hi Sue, thank you for your 5* review of our Droitwich team and your great comments. It's great to hear you have been very pleased with the selling of your two properties and that Dan & Chloe have made an impression, making things as smooth as possible with thorough communication throughout. Should you need, the team are always happy to help!

5/5

Google

I have had the pleasure of dealing with Alice when buying a house advertised by Nicol and Co. She’s extremely professional and very helpful! I would highly recommend this estate agents.

Aimee · 29 May 2024 · Nicol & Co Worcester

Agent replied · 25 December 2024

Hi Aimee, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear you had a pleasurable, professional and very helpful experience in your house buying process. Thank you for your high recommendation too, the team are always happy to help!

5/5

Google

We have had the help of Nicol and Co for the purchase of our next property in Worcester. The service provided by Alice has been outstanding, keeping us informed at all times. Highly recommended!

Jose · 29 May 2024 · Nicol & Co Worcester

Agent replied · 31 May 2024

Hi Jose, thank you for your 5* review of our Worcester team and your high recommendation! It's great to hear that the service provided by Alice has been outstanding and you were kept informed throughout your property purchase. Your comments mean a lot and the team are always happy to help!

5/5

Google

I've dealt with Nicol & Co twice, for the purchase and then subsequently the sale of my property in Copcut. Both times I've been really impressed with the excellent communication keeping me informed each step of the way. As a buyer, the comms were far better than from my own solicitor at the time. As a seller, I've been really reassured by the professional presentation of their marketing, their heavy presence in the local area, and how they've helped to drive the process forwards on my behalf. I wouldn't hesitate to use them again. Special thanks to Kelly for getting the listing and valuation in place and drumming up interest that translated to four above-asking-price offers from six viewings, and also to Chloe who kept things moving right up to exchange and completion. Many thanks all of you.

Jon · 29 May 2024 · Nicol & Co Droitwich

Agent replied · 29 May 2024

Hi Jon, thank you so much for sharing your experience with us. We are thrilled to hear that you had such positive interactions both times you've worked with us. Excellent communication is something we prioritise, so it's wonderful to know that we kept you well-informed throughout your property purchase and sale. It's fantastic that Kelly and Chloe made such a significant impact on your experience, Kelly by securing a great valuation and generating substantial interest, and Chloe by ensuring everything proceeded smoothly to completion. We look forward to the opportunity to assist you again in the future!

5/5

Google

We highly recommend Nicol and Co Estate Agents Worcester. Our dealings with the "Nicol team" and Alice Bennet has been first class, their professionalism, attention to detail and communication has been excellent. We have dealt with other estate agents in the past, this has been our best experience to date and we would not hesitate to use them again.

David · 24 May 2024 · Nicol & Co Worcester

Agent replied · 24 May 2024

Hi David, thank you for your 5* review of our Worcester team and for your high recommendation. It's great to hear your dealings with the team & specifically Alice have been first class, professional, with great attention to detail and that communication has been excellent throughout too. Your comments mean a lot and they're always happy to help should you need!

5/5

Google

The sale of our property was seamless, Senior Sales Consultant Alice Bennett handled our sale and was always so responsive to our emails/phone calls if we had any questions. The viewing consultants showing individuals around our house were lovely and always respected our home when entering. 10/10 service, would recommend to anyone.

Brad · 23 May 2024 · Nicol & Co Worcester

Agent replied · 13 June 2024

Hi Brad, thank you for your 5* review of our Worcester team and your recommendation! We're delighted to hear that your property sale went seamlessly and Alice was responsive to any questions you had. Alice & the team will be overjoyed with your comments and are always happy to help!

5/5

Google

The sale of our property was seamless, Senior Sales Consultant Alice Bennett handled our sale and was always so responsive to our emails/phone calls if we had any questions. The viewing consultants showing individuals around our house were lovely and always respected our home when entering. 10/10 service, would recommend to anyone.

Brad · 22 May 2024 · Nicol & Co Worcester

Agent replied · 25 May 2024

Hi Brad, thank you for your 5* review of our Worcester team and your recommendation! We're delighted to hear that your property sale went seamlessly and Alice was responsive to any questions you had. Alice & the team will be overjoyed with your comments and are always happy to help!

5/5

Google

I have had the pleasure of dealing with Alice when buying a house advertised by Nicol and Co. She’s extremely professional and very helpful! I would highly recommend this estate agents.

Aimee · 21 May 2024 · Nicol & Co Worcester

Agent replied · 22 May 2024

Hi Aimee, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear you had a pleasurable, professional and very helpful experience in your house buying process. Thank you for your high recommendation too, the team are always happy to help!

5/5

Google

Excellent service and seamless sale. Alice Bennett was always on hand to answer our emails/phone calls if we had any questions. Great team- will be recommending your services to all family and friends.

Lucy · 21 May 2024 · Nicol & Co Worcester

Agent replied · 25 May 2024

Hi Lucy, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear you had an excellent service with a seamless sale, and all your questions were answered throughout. Thank you for your recommendation too.

5/5

Google

Jake Humphries has gone above and beyond to help me find my next home. Thank you Jake. You’ve been very patient with me on this journey.

Michelle · 21 May 2024 · Nicol & Co Worcester

Agent replied · 28 May 2024

Hi Michelle, thank you for your 5* review of our Worcester office and for naming Jake too. We are thrilled to hear that Jake has gone above and beyond to assist you in finding your next home, with Jake and the team always happy to help should you need.

5/5

Google

Every person we spoke to and/or emailed with at Nicol & Co Droitwich offered first class customer service. Of particular note is Chloe, She is always happy to chase matters through & kept us informed at all times…Not to mention the clear pride she takes in (very!) rapid email response times which as first time buyers is particularly reassuring! I honestly believe the process would have been a lot more stressful if it weren’t for the support of Chloe, Mia, Lucy and the rest of the Droitwich team. Considering the other stories I’ve heard from Family & Friends on their own property journeys through the years, Nicol & Co have shined through and if asked, will be my recommendation for anyone who asks, Nicol & Co Droitwich are the estate agents to beat!

Lil · 21 May 2024 · Nicol & Co Droitwich

Agent replied · 22 May 2024

Hi Lil Kenzzz, thank you for your 5* review of our Droitwich team and your high recommendation. It's wonderful to know that Chloe, Mia, Lucy, and the entire team were able to provide the support and reassurance you needed as first-time buyers. The team are dedicated to providing excellent customer service, and it's fantastic to know that their efforts made your first-time buying process smoother and less stressful. Your kind words about our service and your recommendation are greatly appreciated. The team are always happy to help!

5/5

Google

Rating only, no written review.

Glenice · 17 May 2024 · Nicol & Co Worcester

Agent replied · 18 May 2024

Hi Glenice, thank you for your 5* review of our Worcester team!

5/5

Google

We just brought our first house, so didn't really have a clue to what we was doing but chloe really helped us out, so I would like to thank you all for helping and I would like to specially thank chloe for being with us every step of the way Would definitely recommend and will definitely going back in the future

Shai · 17 May 2024 · Nicol & Co Droitwich

Agent replied · 18 May 2024

Hi Shai, thank you for your 5* review of our Droitwich team and your recommendation. It's great to hear that Chloe was really helpful throughout and for being there at every step of the way. Your comments mean a lot, Chloe and the team are always happy to help!

5/5

Google

Alice and the team have been wonderful, efficient, friendly, I’m so pleased to be purchasing our home from them

Caroline · 16 May 2024 · Nicol & Co Worcester

Agent replied · 16 May 2024

Hi Caroline, thank you for your 5* review of our Worcester team and for naming Alice too. it's great to hear that they have been wonderful, efficient and friendly and congratulations on purchasing your home. Your comments mean a lot and, should you need, the team are always happy to help!

5/5

Google

Nicol & Co were both excellent in selling our house and in purchasing our new house. When there were issues, these were sorted quickly and professionally and the right pace was applied in all areas. Notably Kat, Nick, Molly were excellent, and apologies, but I can remember all names, but anytime we spoke to anyone, they were great. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 14 May 2024 · Nicol & Co Worcester

Agent replied · 4 June 2024

Hi Daniel, thank you for your 5* review of our Worcester office, your high recommendation and for naming Kat, Nick & Molly. We're committed to maintaining excellent communication and professionalism throughout your sales journey, and we're thrilled to have made a positive impact so far. The team are always happy to help!

5/5

Google

Excellent service start to finish, Chloe was brilliant and always so great to talk to on the phone! We felt then care of throughout the whole process of purchasing our first home. Would highly recommend the team at Nicol and Co!

Maria · 13 May 2024 · Nicol & Co Droitwich

Agent replied · 14 May 2024

Hi Maria, thank you for your 5* review of our Droitwich team and for naming Chloe too. It's great to hear you received an excellent service from start to finish and taken care of throughout the whole process of purchasing your first home. Thank you for your high recommendation. your comments mean a lot and, should you need, the team are always happy to help!

5/5

Google

I have sold 2 houses with this company. One in Worcester and the last one with with the droitwich branch. They always go the extra mile special thanks to Chloe who could not have been better. Proper professional company and I will use them again when I sell my current house.

Ray · 12 May 2024 · Nicol & Co Droitwich

Agent replied · 29 August 2023

Hi Ray, thank you for your 5* review and for naming Chloe too. Great to hear that the team have gone the extra mile to help you out, they're always happy to help!

5/5

Google

Cannot thank all the staff at Nicol & Co enough- every single one is friendly, helpful and bend over backwards to help you, keeping you updated throughout the process. Absolutely top class.

Darryn · 11 May 2024 · Nicol & Co Worcester

Agent replied · 11 May 2024

Hi Darryn, thank you for your 5* review of our Worcester team. It's great to hear they were all friendly, helpful and went above and beyond to help you out and keep you up to date throughout. They're always happy to help!

5/5

Google

Alice and the team at Nicol and Co have been a great help over the last few months - we couldn't have done it without them!

Alex · 10 May 2024 · Nicol & Co Worcester

Agent replied · 11 May 2024

Hi Alex, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear they have been a great help to you! They're always happy to help.

5/5

Google

Chloe looked after my sale and kept me updated on a weekly basis, with other members of the team stepping in if she wasn’t available . They were always contactable either by phone or email. Chloe kept on the case even after a buyer was found . She kept in touch with all the solicitors in the chain to keep the sale moving along. Nicol & Co just dont find a buyer , they keep involved with the sale to the finish line. This is not the case with all estate agents. I’ve dealt with a few over the years.

Dennis · 10 May 2024 · Nicol & Co Droitwich

Agent replied · 24 May 2024

Hi Dennis, thank you for your 5* review of our Droitwich team. We're delighted to hear that Chloe and the team provided such attentive and dedicated service throughout your sale process. Ensuring continuous communication and proactive engagement is a top priority for us, and it's great to know that it made a positive difference for you. If there's anything else we can assist you with in the future, please don't hesitate to get in touch. Chloe & the team are always happy to help.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Nicol & Co

Which Nicol & Co office has the most reviews?

Worcester has the most, with 1,144 reviews rated 4.9 out of 5, followed by Droitwich Spa with 748.

Where are the Nicol & Co offices?

The two Nicol & Co offices, by town:

  • Droitwich Spa: 226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
  • Worcester: 46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
What do sellers say about Nicol & Co?

89 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co?

79 reviews from buyers, rated 4.9 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."

What do landlords say about Nicol & Co?

16 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co?

24 reviews from tenants, rated 4.6 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum.

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