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★★★★★
577 reviews across 3 offices and 2 platforms
Naylor Powell has three offices, in Gloucester, Stonehouse and Newent. Together they have 577 reviews on two platforms, rated 4.8 out of 5 overall.
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Naylor Powell's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Naylor Powell is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Naylor Powell and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2025, 2024.
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJasmine Simpkins came to value my home. A very professional person who I felt listened to my wants on a new property. Jasmine later sent me details of other properties and had infact listened to me as she sent the appropriate details. There was no pressure or unwanted sales talk from her. Overall I’m really impressed by her
Thank you Lisa for your kind review, Jasmine is a great asset to our team. We are pleased that you are happy with our service.
5/5
GoogleI cannot rate Jasmine and the rest of the team at Naylor Powell Stonehouse highly enough. Her enthusiasm and professionalism at our initial valuation appointment was head and shoulders above any other agent we saw. Even more impressive was the fact that she maintained this throughout the selling process. Communication has been outstanding throughout, despite the fact that we are quite tricky to get hold of. Furthermore the process felt very collaborative as she would offer her advice but always accommodated our thoughts and feelings. We never felt that she was not working in our best interests.
Thank you Caroline for your kind review, it has been a pleasure working alongside you in your sale.
5/5
GoogleGreat friendly and efficient service always
Thank you for the kind review and we look forward to working with you in the near future
5/5
GoogleFantastic estate agents. The staff were very professional and provided excellent customer service. I would 100% recommend if you are looking to sell or buy a property.
Thank you very much for the review. Great to hear you have had a great experience with ourselves. We will be delighted to assist going forward :)
5/5
GoogleA great estate agent who will always represent you in a professional, efficient and friendly manner. Cannot recommend highly enough!
Thank you for the kind review. It's been a pleasure working with yourself and we look forward to working with you in the future
5/5
GoogleNow on our third move with Naylor Powell. Once again, we've been well looked after by Laurie, Niamh and the team. Moving is a stressful time but they manage to ease the pressure and smooth the process with empathy and a smile. This was the second time our family had used Naylor Powell; on both occasions all the staff were very helpful, friendly and professional. We had a few hiccups along the way but these were efficiently taken care of. We will have no hesitation in using their services again when the need arises.
Thank you for the very kind and positive. It has been a pleasure working with you over the years and glad to see we help to ease the stress of moving home for you :)
5/5
GoogleIf you are selling or buying in Gloucester Docks there is only one firm to talk to - Naylor Powell. Laurie Duckworth’s “straight forward, honest and helpful” approach is as good as it gets
Thank you for the kind review. It's a pleasure working with yourselves and glad you have been happy with the service provided
5/5
GoogleFantastic estate agents. The staff were very professional and provided excellent customer service. I would 100% recommend if you are looking to sell or buy a property
Thank you for the kind review. We will be happy to assist in the future if you require our services :)
5/5
GoogleBrilliant service, Laurie and his team kept me informed every step of the way and chased things up when necessary. I will definitely use their services again.
Thank you for the kind review. It's been a pleasure working with yourself over the years and look forward to working with you in the future also :)
5/5
GoogleSales Negotiator Jasmine was very professional and helped with every step of the way alongside her colleagues at Naylor Powell Docks, highly recommend.
Thank you Kasia for the kind feedback. It's great to see Jasmine and the team have helped you with what you need. We look forward to continue working with yourself going forward :)
5/5
GoogleI have dealt with Niamh and Laurie a lot over the years and always found them extremely helpful and professional. Nothing is to much trouble , they are a pleasure to work with and I would definitely recommend them.
Thank you very much for the 5 star review. It has been a pleasure work with yourself over the years and we look forward to working with you more going forward :)
5/5
GoogleThe team at NP were professional, efficient and attentive throughout the process. My sale and purchase completed far quicker than I’d imagined. Having purchased and sold a few times before with different agents, this was by far the best experience I’ve had when dealing with estate agents and I’d have no issues in dealing with them again if I was to move. 10/10
Thank you so much for the positive review. It's been a pleasure working with yourselves and the family. We hope you settle in well to your new home. If you need our help again in the future we would be delighted to assist with your next move :)
5/5
GoogleNaylor Powell are excellent local estate agents, they are knowledgeable, approachable and very communicative. Laurie, Olivia, Niamh and the team are extremely helpful, it's been a pleasure working with them over the past few years.
Thank you Kyle for the kind review. We have all enjoyed working with yourself and no doubt that will continue going forward :)
5/5
GoogleOutstanding Team at Naylor Powell: We bought our Gloucester Docks flat very quickly through their Docks office about 10 years ago and since then they have consistently provided great support and referrals (e.g., for reliable contractors) to maintain it. We could not have asked for better help from Laurie Duckworth and his colleagues.
Thank you very much for the review. I am glad to hear you have been happy with the service we have provided and continue to provide for yourselves. We look forward to seeing you next time you are passing by
5/5
GoogleJust wanted to say how fabulous Naylor Powell have been over the last decade! During this time we have bought and sold several houses and each time the friendly but professional staff have made the process go as smoothly as was possible - from proposing a market appropriate price for our properties ( they did all their homework first ) to accompanying viewings , keeping all parties up to date once an offer accepted then chasing down the detail of solicitors enquiries to speed up the exchange and completion process . They’ve been great with our children too - ‘holding their hands’ through their first house purchase. I can’t speak highly enough about all the people we have come into contact with at NP - they really care about the job they do and fully appreciate how important and stressful your house sale or purchase is to you . Thanks team - you are first class x
Thank you so much Jackie for the glowing review. It's been a pleasure working with yourself and the family over the years and I am glad we have all provided a quality service to you all :)
5/5
GoogleGreat service from Naylor Powell throughout the whole sale process - from valuation to completion. They've all been professional, friendly, caring and really on the ball throughout the sale of my flat. It was a bit of a long slog, but they persevered! They kept me updated regularly, responded quickly to emails, kept themselves well informed and communicated very well with everyone involved. I'm really grateful for all their help, particularly Leah, who worked so hard to get our sale completed. 🙌 Thoroughly recommended!
Thank you Helen for the feedback. It has taken a long time but so glad we managed to get it all through for you in the end. Great to see you have been happy with the service and communication. we would be delighted to help in the future if needed :)
5/5
GoogleRuth Bartlett was a pleasure to deal with and was extremely helpful.
Than you Corina, should you wish to sell in the future, we would welcome the opportunity to assist you.
5/5
GoogleIt's been an absolute pleasure working with Ruth, Jasmine & Ronan. What a team!
Thank you Nick, always a pleasure to work with you too.
5/5
GoogleHad a recent viewing with Jasmine. She was very friendly and welcoming. Very informative. Checked in with us promptly afterwards also.
Thank you for your lovely review, we hope to be able to find you your next home.
5/5
GoogleAll of us here at The Flower Shop love our Naylor Powell Stonehouse Branch! Ruth and her Team provide an excellent customer service having worked on various events with them over the years.....always a warm and happy welcome when you walk in!
Rachel, thank you so much. It has always been a pleasure to work with you. From the Stonehouse Team.
5/5
GoogleThe property was a perfect size and layout with plenty of storage however, the outside space was not adequate. A ground floor like this with a bit of outside space would be perfect. The agents rep was very helpful and appeared very knowledgeable.
Thank you Ray for your review, we would be happy to show you around some more properties.
5/5
GoogleAmazing staff. They worked very hard to sell my flat. Very good communication before and after every viewing and very helpful with all my questions. So glad I chose them to represent me.
Thank you Laura for your kind review, it has been lovely working with you to gain a sale. From the Stonehouse Team.
5/5
GoogleWe are currently in the process of selling and buying with Naylor Powell. Jasmine has been more than helpful throughout the process, answering all questions and providing us with alot of helpful information. Really happy with the overall service so far.
We are pleased that you are happy with the service provided by our Stonehouse Team. Thank you for your kind review.
5/5
GoogleIt’s been an absolute pleasure working with Niamh, Olivia & Laurie - what a great team!
Thank you very much for the kind review. It's been a pleasure working with you aswell. If you ever need our help again in the future we would be delighted to assist :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gloucester has the most, with 204 reviews rated 4.6 out of 5, followed by Stonehouse with 199.
The three Naylor Powell offices, by town:
Yes. In The Trusted Agent 2026 awards, Stonehouse won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 4 other industry awards since 2019.
