5/5
GoogleRating only, no written review.
Trusted Agent profile
Verified
Morris Marshall and Poole estate agents in Newtown, Welshpool, Llanidloes and 4 more
★★★★★
442 reviews across 7 offices and 3 platforms
Morris Marshall and Poole has seven offices, in Newtown, Welshpool, Llanidloes, Oswestry, Machynlleth, Tywyn and Aberystwyth. Together they have 442 reviews on three platforms, rated 4.4 out of 5 overall.
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Our offices
Morris Marshall and Poole's seven offices, most reviewed first. Each has its own page.
- Morris Marshall and Poole Newtown10 Broad Street, Newtown, Montgomeryshire, SY16 2LZ145 reviews · 145 on Google (4.4)11 in the last 90 days
- Morris Marshall and Poole Welshpool28 Broad Street, SY21 7RW73 reviews · 70 on Google (4.2)0 in the last 90 days
- Morris Marshall and Poole LlanidloesBank House, Great Oak Street, SY18 6BW56 reviews · 55 on Google (4.6)1 in the last 90 days
- Morris Marshall and Poole Oswestry16 Leg Street, SY11 2NN53 reviews · 52 on Google (4.3)1 in the last 90 days
- Morris Marshall and Poole Machynlleth18 Heol Maengwyn, SY20 8DT52 reviews · 49 on Google (4.8)1 in the last 90 days
- Morris Marshall and Poole TywynHigh Street, LL36 9AD43 reviews · 42 on Google (4.4)0 in the last 90 days
- Morris Marshall and Poole Aberystwyth23 Terrace Road, SY23 1NP22 reviews · 22 on Google (4.5)0 in the last 90 days
Awards
Industry awards
Morris Marshall and Poole branches are among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in PostcodeESTAS Best in Postcode 2026: SY21, SalesWelshpool
- Best in PostcodeESTAS Best in Postcode 2026: SY18, SalesLlanidloes
- Best in PostcodeESTAS Best in Postcode 2026: SY11, SalesOswestry
- Best in PostcodeESTAS Best in Postcode 2026: SY20, SalesMachynlleth
ESTAS winners in four years, the group and its branches: 2026, 2025, 2024, 2023. ESTAS award winner every year since 2023.
ESTAS awards by year, 2025 to 2023
2025 2 Best in Postcode across two branches ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: SY21, SalesWelshpool
- Best in PostcodeESTAS Best in Postcode 2025: SY20, SalesMachynlleth
2024 1 other award ESTAS 2024 winners
- WinnerESTAS 2024: Best Regional Estate Agency Group by Region, Wales
2023 1 Bronze and 5 Best in Postcode across five branches ESTAS 2023 winners
- BronzeESTAS 2023: Best Regional Group (6-20 Offices) in the UK, Sales
- Best in PostcodeESTAS Best in Postcode 2023: SY16, SalesNewtown
- Best in PostcodeESTAS Best in Postcode 2023: SY21, SalesWelshpool
- Best in PostcodeESTAS Best in Postcode 2023: SY18, SalesLlanidloes
- Best in PostcodeESTAS Best in Postcode 2023: SY20, SalesMachynlleth
- Best in PostcodeESTAS Best in Postcode 2023: LL36, SalesTywyn
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Latest reviews from every Morris Marshall and Poole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 16 November 2023
Thanks for the 5* review Louise. We're glad we help.
5/5
GoogleRating only, no written review.
Agent replied · 16 November 2023
Thanks for the 5* star review. We're glad we could help.
3/5
GoogleRating only, no written review.
5/5
GoogleThey also return calls good service from them.
Agent replied · 16 November 2023
We're glad we helped. Thanks for the 5* review.
5/5
GoogleThe staff at MMP were excellent and supportive. They kept us informed throughout the process from start to finish and explained everything clearly. 5 stars!
Agent replied · 16 November 2023
Thanks for the 5* review. We're glad we could help.
4/5
GoogleRating only, no written review.
5/5
GoogleEasy to navigate.
Agent replied · 24 October 2024
Hi Karen. We're glad to hear it. Thanks for your 5* review.
5/5
GoogleWonderful service, calm, good-humoured, professional, reassuring at all times. Caroline is an exceptional estate agent in a time which is hugely impacted by Covid and where the market is immensely volatile. She was essential in navigating problems and helping us purchase our dream home.
Agent replied · 24 October 2024
Hi Nicholas, thank you for your 5* review. We’ll make sure we pass your kind words along to Caroline, who we know will be delighted to read your comment.
5/5
GoogleRating only, no written review.
Agent replied · 16 November 2023
Thanks for the 5* review Max.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thanks for your 5* review James. We're glad our team could help.
4/5
GoogleA personal and professional service, making good use of technology to work around the current Covid restrictions.
5/5
GoogleMMP provided a stunning service to me as a landlord in 2020 and helped me through a difficult situation, highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAdrew Turner and team were a delight to work with and helped us out with obtaining sceptic tank and water surveys when we were not in the area. A great service throughout.PositiveResponsiveness, Professionalism
Agent replied · 24 October 2024
Thanks for the 5* review James.
5/5
GoogleWe bought our new home from MMP at Llanidloes. The assistance from Andrew and Caroline went far beyond our expectations. They were polite and patient whilst our chain was seriously disrupted. Andrew managed the sale and communicated with the chain on our behalf. Our sincere thanks to you both.PositiveProfessionalism
5/5
GoogleVery professional team based in the Llanidloes branch. Every time I needed to get in touch the whole team knew about my sale and purchase and were very responsive in replying. Polite and Well presented at all times and Andrew Turner did and amazing job at the portfolio of the property as well as a great walk through video tour of the property allowing people a feel of the place before coming through the door. Highly recommended. Even through a tough time of covid we were given the support we needed to get a sale and also purchase a property through them too.PositiveResponsiveness, Professionalism
Agent replied · 24 October 2024
Thanks for the 5* review Nicky.
5/5
GoogleWe used Morris Marshall Poole to execute the sale of a property at Y Fan just outside Llanidloes. They were very professional and responsive and always dealt with exchanges of information in a timely manner. Their communication was excellent and we always felt as though we were in control and fully informed of the sale process and progress. Their professional charges are in line with the market and we feel we have received good value for the service provided. We have no hesitation in recommending them.
1/5
GoogleMade to feel like an inconvenience when on a viewing, the agent spent most of his time on the phone texting, was unable to answer any questions on the property.NegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Thank you for your review. We take all comments very seriously. Unfortunately, as the review is anonymous we cannot respond directly to you. Can you email our office welshpool@morrismarshall.co.uk or call us so we can find out what has happened? Thanks.
1/5
GoogleMe and my family rented Tegfan, Llangadfan, SY21 0PR from Moris Marshall and Poole/Norman Lloyd from Mr Toby Assinger. Upon moving into the property we noticed the master bedroom window and the built-in wardrobes were covered in Stachybotrys (black mould), the paint work was patchy and shoddy with a number of scuff marks, there was dust in nearly every room and the garage fascia had heavy moss growth. We complained to the landlord and Norman Lloyd to which they responded that we should take photos of the condition of the property which we did and then cleaned the property throughout to a liveable standard. 5 Weeks later the landlord asked to inspect the property we obliged even though this would seem too soon into the tenancy especially given the condition it was let in. He apologised for the condition the property was let and no concerns were raised. Imagine our surprise when only three weeks later we receive a letter from Norman Lloyd claiming the landlord was wishing to sell the property and would need to enter to take photos of every room. Why you would want a tenants belonging inside the property whilst you do this i do not know, also why the landlord felt the need to sell the property after letting it for 8 Weeks is questionable. We were also told in no uncertain terms whilst the landlord couldn't serve us our Section 21 notice we were more than welcome to find a new property. I have three children one of which suffers with cerebral palsy, he is due to have a very expensive life changing operation this is one of the main reasons we chose a bungalow. It left me and my family very distressed and out of pocket having to find a new home in such a short period of time. Norman Lloyd have merged with MMP and once we had decided we have to find a new home and moved out it was MMP's turn to attempt to extort my family. They claimed the house required re-painting at a cost of £225 to us and cleaning to the cost of £140 to us. We obviously did not accept these deductions to our deposit and i kindly pointed out that not only was the house in an unfit state when it was let, no inventory was signed by ourselves and the landlord or neither agent had the legal documentation required to determine what condition the house was in when we let it. Below are pictures of the property when we let and two of the cleanliness when we left. The house is currently being let which was agreed almost immediately after we left, even though the property was apparently being sold. There is nothing in law to stop agents and landlords doing this, in my opinion there should be. Ultimately I feel me and my family were discriminated against by the Landlord Mr Toby Assinger, Norman Lloyd and Morris Marshall Poole and I felt this review was necessary to help protect other young families like mine. All my personal documents had not been returned and when I went to enquire after them they told me they had been lost. These included my birth certificate, payslips, utility bill and bank statements.NegativeProfessionalism
Agent replied · 19 June 2024
Thank you for your review for a property you left three years ago in March 2018. The property was a ‘let’ only and so we were not involved in the day-to-day management of it. However, our records show that the landlord intended to sell the property at the time and for this reason he wished to stop letting it out.
5/5
GoogleRating only, no written review.
5/5
GoogleVery happy with the service overall with all members of the team. Always kept in touch throughtout the process ensuring we all reached a smooth completion. Thank you Brian and Barbra.
4/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Morris Marshall and Poole
Which Morris Marshall and Poole office has the most reviews?
Newtown has the most, with 145 reviews rated 4.4 out of 5, followed by Welshpool with 73.
Where are the Morris Marshall and Poole offices?
The seven Morris Marshall and Poole offices, by town:
- Aberystwyth: 23 Terrace Road, Aberystwyth, SY23 1NP
- Llanidloes: Bank House, Great Oak Street, Llanidloes, SY18 6BW
- Machynlleth: 18 Heol Maengwyn, Machynlleth, SY20 8DT
- Newtown: 10 Broad Street, Newtown, Montgomeryshire, SY16 2LZ
- Oswestry: 16 Leg Street, Oswestry, SY11 2NN
- Tywyn: High Street, Tywyn, LL36 9AD
- Welshpool: 28 Broad Street, Welshpool, SY21 7RW
Has Morris Marshall and Poole won any awards?
Yes. At the ESTAS 2026 awards its branches won 4 Best in Postcode awards. The group and its branches also won ESTAS awards in three earlier years.
Want Morris Marshall and Poole to help?
Send Morris Marshall and Poole a message.
