Morris Marshall and Poole reviews

★★★★★ 1/5

Google

Rang to make a viewing on a property that had just gone in the market 2 days ago. Was asked our buying position, and told the woman that our property is not yet on the market, but we are financially able to purchase without selling our property. I was told they had received a very good offer on the property( yet to be accepted) and a couple of other viewings booked, so was more or less told, we would be wasting their time. Absolute shocking. We would not even consider looking at MMP in the future. You need better sales people

Kathryn · 26 March 2026

★★★★★ 5/5

Google

I cannot praise the Oswestry team enough for getting us through a nightmare sale and purchase . Huge thanks to Bryan who worked above and beyond to get us into our dream home and secure the sale of our previous property. Thanks to Caroline too for her support and updates , chasing other parties for information and feeding back to us . These are without doubt the best estate agents in the region and we know from experience with others who don’t care . These actually do care .Thank you for everything, I don’t believe this move would’ve ever happened without your efforts, knowledge , professionalism and genuine commitment to your clients.

Helen · 3 May 2025

★★★★★ 5/5

Google

Caroline was so helpful from start to finish. She kept us updated throughout and if any issues arose we only had to contact her and she was on it. Would 100% recommend

Kate · 25 November 2025

★★★★★ 5/5

Google

Excellent estate agent Morris Marshall & Pool they put the house on the market and it was sold in 11 days. Caroline from Oswestry kept us in the picture. Very pleased

Gwen · 27 September 2025

★★★★★ 5/5

Google

Having previously been an estate agent I was very critical of services being offered by the agents asked to quote for our sale... Bryan Jarman of MMP came to visit us and from the first minute we spoke I was impressed! He was clear on all aspects, straight to the point, professional and above all, honest. He was excellent at getting things sorted and whenever he promised anything, it happened...on time every time. His support throughout the whole sale process was amazing, and we felt that we were important to him and that he was working for us and with us. So often agents seem to be working for the buyer to keep them sweet, in this case Bryan found a fantastic balance of working for us and at the same time making sure our buyers were kept happy too during what became a long and emotional process. His support was unwavering. The support staff were also outstanding...Barbara went above and beyond to make documents arrive where they needed to be in a timely manner. The whole process by MMP from start to finish was FAULTLESS. I cannot praise them highly enough.

Louise · 17 June 2023

★★★★★ 5/5

Google

A seemless, stress free house sale which was a pleasant surprise. Bryan was a pleasure to deal with throughout the sale journey. Very professional, easy to understand and communicate with, taking the stress away from us. Once we started the …

Moira · 16 April 2025

★★★★★ 5/5

Google

They assisted us with both the sale of our house and the purchase of our new one, they were great. Everything was handled promptly on their end, and they were helpful with any questions we had.

Demi · 13 March 2025

★★★★★ 5/5

Google

Friendly and efficient staff and Caroline was a huge help keeping me informed of the progress of my house sale, many thanks.

Margaret · 26 June 2025

★★★★★ 5/5

Google

Morris, Marshall and Poole found several potential buyers for our property very quickly and we were pleased to accept an offer within a very short time of it being marketed. Barbara and Bryan were very helpful throughout the whole process.

Diana · 10 August 2024

★★★★★ 5/5

Google

Bryan was friendly and personable from start to end. Everyone I dealt with in the office also, if it were by phone, email or in person. I felt completely at ease that at all times I was kept fully up to date with all aspects. From viewings to buyer concerns.

Rob · 20 September 2023

★★★★★ 5/5

Google

Great team, only dealt with Bryan and Barbara, good communication, helpful and very supportive through the process from start to finish.

Sarah · 13 November 2024

★★★★★ 5/5

Google

All very professional. Responses from the office were always prompt, efficient and friendly. Caroline always followed up and ensure that all questions and requests were handled properly.

Dale · 16 February 2026

★★★★★ 4/5

Google

The staff at the Oswestry branch were very efficient, professional, helpful and very personable in dealing with our questions and communicating with the sellers solicitors. On collecting the keys to our new property we were also presented with a card and gift box which was a lovely gesture.

Angela · 11 March 2025

★★★★★ 4/5

Google

Friendly staff, efficient, very good communication. An all round top experience.

John · 16 February 2026

★★★★★ 5/5

Google

The agent was very patient as the sale of my property was complex and took longer than expected, which meant some delay to my purchase through MM&P. I was never made to feel pressured and I appreciated this during a very stressful time. Would not hesitate to use their services again.

Laura · 10 August 2024

★★★★★ 5/5

Google

Very happy with the service overall with all members of the team. Always kept in touch throughtout the process ensuring we all reached a smooth completion. Thank you Brian and Barbra.PositiveProfessionalism

Sil · 17 June 2022

★★★★★ 1/5

Google

We used the surveyors from here 18 months ago since then we've had nothing but problems with the bungalow we bought some of which should have been picked up but were not !! We used MMP in Machynlleth for many years when we bought or sold properties and they were excellent that's why we used MMP this time

Elizabeth · 17 June 2023

★★★★★ 1/5

Google

Contacted via phone this morning. To speak to someone about letting a property. The woman on the end of the phone was damn right rude. Immediately shot me down as soon as I said it was 2 couples, didnt listen to the fact that we have children. She immediately cut me off mid sentence and informed me that this was a family property not a property share. A family home is exactly what we wanted as we are all professionals, looking for somewhere to share and enjoy family times together. Would not deal with this branch ever again. Unless the individual in question was delt with appropriately. I thought people skills and listening would be a requirement of this sort of job but obviously being rude and ignorant is what Morris Marshall and Poole employ!!

Sheryl · 18 June 2019

★★★★★ 5/5

Google

MMP were fantastic throughout our sale, it wasn't easy- we had a seller pull out at the last minute and the whole team understood our issue and worked with us, supporting us all the way until we achieved success. We are really thankful and their communication was far superior than that of our solicitors!

Zoe · 17 June 2023

★★★★★ 1/5

Yell

Awful experience!

We were told that we had been successful in our application for a rented property so handed our notice in with current landlord and started getting ready to move. we were later told that the landlady had withdrawn our application due to not receiving enough information. We are now in a position where we have already given our notice in to our current landlord, have packed up most of our things, but have nowhere to move to. To our knowledge, we had provided all of the information requested and fit all of the criteria. The communication skills of MMP are totally non existent. They are rude, unhelpful and we would strongly encourage anyone not to use them. We appreciate that we may have been unlucky and our experience may have been due to Michael's incompetencies and that the other staff may be nice and helpful people, but based on our experience we will not be using them again and will advise others not to do so!

AnnekaD-1 · 30 August 2016

★★★★★ 5/5

Google

Our experience with MMP was very pleasant we find them easy to communicate with. We find that all the staff were more than willing to help. They were all very professional our thank you to them all.

Raymond · 16 April 2024

★★★★★ 5/5

Google

Very professional, friendly and the whole process was quick and efficient. Would definitely recommend.

Peter · 16 April 2024

★★★★★ 5/5

Google

Recently completed a purchase of a property. The team were polite and very proactive to help the sale progress, would highly recommend.

Ewan · 17 June 2023

★★★★★ 5/5

Google

I used MMP to let my current property. Great service and great communication.

William · 17 June 2023