Morris Marshall and Poole Llanidloes reviews

★★★★★ 5/5

Google

Whilst the only in-person dealing that we had with MMP were on the first viewing and then completion day, the phone support has been great. The purchase took 5 months despite being very straightforward, all because of issues with my solicitors and mortgage advisors however MMP were very understanding and even helped me to chase things up. There were a few times where I felt a little overwhelmed with the chasing but it was more because I was frustrated with the lack of news that I could give as my solicitors were so tardy and loved giving vague updates when chased. Overall, the knowledge and support from MMP throughout has been great and they have helped to put me at ease.

Lianne · 24 April 2024

★★★★★ 5/5

Google

Brilliant from start to finish. Caroline and Andrew, both exceedingly professional, friendly and extremely knowledgeable. Was kept appraised every step of the way. Was a pleasure to purchase my property through them

Welshman · 7 April 2025

★★★★★ 5/5

Google

Wonderful service, calm, good-humoured, professional, reassuring at all times. Caroline is an exceptional estate agent in a time which is hugely impacted by Covid and where the market is immensely volatile. She was essential in navigating problems and helping us purchase our dream home.

Nicholas · 17 April 2022

★★★★★ 5/5

Google

Excellent. Great communication throughout. Caroline made every effort to make our move from abroad as easy as possible. Would definitely recommend them.

Gordana · 5 May 2025

★★★★★ 5/5

Google

MMP in Llanidloes was very helpful and attentive throughout the buying process. Sadly, it took two attempts as my house sale initially fell through. MMP remained responsive,informative and generally very helpful, so I could definitely recommend them from a buying point of view.

Alan · 24 April 2024

★★★★★ 5/5

Google

Adrew Turner and team were a delight to work with and helped us out with obtaining sceptic tank and water surveys when we were not in the area. A great service throughout.PositiveResponsiveness, Professionalism

James · 25 October 2021

★★★★★ 5/5

Google

Very professional team based in the Llanidloes branch. Every time I needed to get in touch the whole team knew about my sale and purchase and were very responsive in replying. Polite and Well presented at all times and Andrew Turner did and amazing job at the portfolio of the property as well as a great walk through video tour of the property allowing people a feel of the place before coming through the door. Highly recommended. Even through a tough time of covid we were given the support we needed to get a sale and also purchase a property through them too.PositiveResponsiveness, Professionalism

Nicky · 25 October 2021

★★★★★ 2/5

Trustpilot

Brilliant at first, less so afterwards...

It all started so well: A great first phone call to arrange to see a house and we were met there the following day by a very helpful member of staff who did a brilliant job of showing us around. We loved it and made an offer - for more than the asking price - on the spot with the condition it was taken off the market and no more viewings.We chased the office after 48 hours to be told the seller wanted to continue showing the house. This left us confused as to where we stood, so we asked the question.We never did find out. Very poor communication from someone senior the following week included a one-word email ("noted") followed later with the slightly more garrulous "I note your comments. I do not agree with them and will notify our client that your offer is withdrawn."His intervention was a masterclass in alienating highly motivated buyers and he couldn't have been a greater contrast to his colleague. And, at the time, we were still the only people to make an offer...

CB · 16 May 2024

★★★★★ 5/5

Google

Neville went above and beyond to get our house on the market within 4 days so that it would benefit from all of the visitors on the Easter bank holiday weekend. He took great photos (waiting for the sunshine in a rainy week). He checked …

Deborah · 17 April 2023

★★★★★ 5/5

Google

We hit some hiccups along the way, through no fault of our own, and the service we received resolving these issues was absolutely amazing. In the end the sale/purchase went through, and without the efforts and commitment of Andrew Turner and his colleagues, it could very easily have all collapsed. Very very pleased and thankful.

Elizabeth · 23 February 2025

★★★★★ 4/5

Google

Caroline and Andrew, with whom i had the most contact, were always very helpful. The phone was usually answered promptly, emails were a little more hit and miss, especially when they were visibly busy. Andrew was very concise in his …

Dominique · 17 April 2023

★★★★★ 5/5

Google

We found Morris, Marshall and Poole to be responsive, courteous and professional

Elaine · 27 March 2026

★★★★★ 5/5

Google

We bought our new home from MMP at Llanidloes. The assistance from Andrew and Caroline went far beyond our expectations. They were polite and patient whilst our chain was seriously disrupted. Andrew managed the sale and communicated with the chain on our behalf. Our sincere thanks to you both.PositiveProfessionalism

Gareth · 25 October 2021

★★★★★ 5/5

Google

The sale process went smoothly from start to finish. Andrew provided timely and sound advice throughout and was efficiently supported by Caroline at the Llanidloes office. Thank you both!

Nia · 8 August 2025

★★★★★ 5/5

Google

I'm so glad I used Morris Marshall and Poole estate agents to sell my property. Staff were helpful and friendly, and I were able to negotiate a great deal for me.

Sophie · 3 May 2025

★★★★★ 5/5

Google

We used Morris Marshall Poole to execute the sale of a property at Y Fan just outside Llanidloes. They were very professional and responsive and always dealt with exchanges of information in a timely manner. Their communication was excellent and we always felt as though we were in control and fully informed of the sale process and progress. Their professional charges are in line with the market and we feel we have received good value for the service provided. We have no hesitation in recommending them.

Gerald · 25 October 2021

★★★★★ 5/5

Google

MMP dealt with our house sale in a professional, polite and efficient way. We were kept informed all the way through the selling process. Thank you

Chris · 17 April 2023

★★★★★ 5/5

Google

So professional all round from the start to the finish of the sale process. Truly did their job and worked proactively all teh toime on our behalf. Thanks to all the staff at the Llanidloes branch. Can't recommend them enough.

Jonathan · 17 April 2024

★★★★★ 5/5

Google

We used this firm because of their local reputation and knowledge of the area. We found their knowledge of the market useful when setting a price. This price also gave us room for manoeuvre.

Margaret · 24 April 2024

★★★★★ 5/5

Google

Brilliant efficient service, friendly and approachable agents, and made the process really straightforward. My property had lots of viewings and the feedback was always prompt. The sale went through quickly with no problems.

Helen · 24 April 2024

★★★★★ 5/5

Google

All of the staff at the Llanidloes office were highly professional and very helpful throughout the sale process.

David · 25 December 2024

★★★★★ 2/5

Google

Just disappointed with them. I thought we had moved forward with house sales? We seem furthermore in a 80s situation with people / agents ...encouraging over pricing of property? Surely we should be looking at prices of properties being of a true value and not a means to improve sales profits? Sad...really sad.

Tomo · 25 October 2022

★★★★★ 5/5

Google

Good estate agent, varied properties which are for sale and to let,looking to buy a new house in the area very helpful .

Neil · 17 April 2024

★★★★★ 5/5

Google

Over the course of several months, they helped me with several viewings and answering all my questions. Where they were unable to help, they always were able to recommend someone who could, with their recommendations being spot on.

R · 17 April 2023