Every review we hold for the Tywyn office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI read the excellent reviews, so thought I was employing a professional and compitient estate agents. Unfortunately that wasn't my experience. Huw Evans was excellent when he came round to our bunglow and produced a good video and the marketing & photos online were great. It all went wrong when we had viewings, as they used a retired farmer Peter Barkle to show people round our bunglow. Instead of selling and being positive about our newly refurbished property - he criticised things. We put a complaint in and the area manager apologised and promised he wouldnt show anyone around our property again and reduced the selling fee. Julie Harris did the future viewing and managed to get a cash buyer.
However, the sale took nearly 6 months to go through due to solicitors errors and things not checked. I do not feel that Morris Marshall staff kept on top of the sale enough. At one point I waited 5 weeks for a call for an update - which I never received. So I had to chase them. I do not feel this right. I was paying for a service and felt I did most of the work chasing the solicitors and buyer for updates. I have sold a few properties over the last 20 years, and I have to say this was the worse experience and service, I have from an estate agent. Would not recommend anyone to use them.
Sian · 27 November 2025
★★★★★ 5/5
GoogleGreat communication and answered any questions we had quickly, providing all the information we needed. Nothing was too much trouble. After the service we received, I wouldn't hesitate to recommend MMP.
I dealt with Julie Harris and Angela Tillet, who were both amazing. Picked up the phone when I called and always remembered who I was. They called me back when they said they would and responded to queries quickly, sending holding responses when they didn't have the information right away. Friendly, professional service from start to finish. Couldn't ask for more.
Ben · 14 September 2024
★★★★★ 4/5
GoogleI found the staff at MMP Tywyn branch very helpful and efficient from the beginning to end of our sale experience. They were very understanding about how stressful selling your home can be. Communication was excellent between us with prompt email replies and telephone calls if required. I would highly recommend using this office.
Maureen · 25 November 2025
★★★★★ 2/5
TrustpilotBrilliant at first, less so afterwards...
It all started so well: A great first phone call to arrange to see a house and we were met there the following day by a very helpful member of staff who did a brilliant job of showing us around. We loved it and made an offer - for more than the asking price - on the spot with the condition it was taken off the market and no more viewings.We chased the office after 48 hours to be told the seller wanted to continue showing the house. This left us confused as to where we stood, so we asked the question.We never did find out. Very poor communication from someone senior the following week included a one-word email ("noted") followed later with the slightly more garrulous "I note your comments. I do not agree with them and will notify our client that your offer is withdrawn."His intervention was a masterclass in alienating highly motivated buyers and he couldn't have been a greater contrast to his colleague. And, at the time, we were still the only people to make an offer...
CB · 16 May 2024
★★★★★ 5/5
GoogleAngela ,Julie and Huw truly made a difference with their friendly and supportive approach.
Luminita · 2 April 2026
★★★★★ 2/5
GoogleVery disappointed I'm a cash buyer and explained I could only view weekends so didn't want my business.
There were several properties I was interested in.
Just wondering if there sellers new they were turning down business 🤔 …
Wayne · 16 April 2023
★★★★★ 5/5
GoogleTwo years with another local agent resulted in no sale. Seven weeks with MMP resulted in an acceptable offer leading to a sale. The team were well co-ordinated and proactive on our behalf
Paul · 18 September 2025
★★★★★ 5/5
GoogleThe service we record from Julie Harris was excellent
Elaine · 12 April 2024
★★★★★ 5/5
GoogleI was impressed by the professionalism of the MMP team from the very first visit to value my property, through to completion of the sale of it. My dealings were with Michael Williams, Julie Harris and Angela Tillett, who were all …
Sandy · 16 April 2023
★★★★★ 5/5
GoogleExcellent customer service and communication by Julie and Angela.
The buying process was made easy and I thank you for all the help and advice.
Stephen · 12 April 2024
★★★★★ 5/5
GoogleHelpful and communicated well. They were proactive and resolved any issues quickly.
MandH · 20 June 2022
Agent replied · 19 June 2024
Thank you for your 5* review!
★★★★★ 5/5
GoogleI was very happy with the service I received from MMP. The staff at the Tywyn office were efficient, friendly and helpful and I would be happy to recommend them. …
Kerry · 16 April 2023
★★★★★ 5/5
GooglePolite, friendly, supportive and professional staff.
Gillian · 20 June 2022
Agent replied · 19 June 2024
Thanks for your 5* review Gillian. We're glad we could help.
★★★★★ 5/5
GoogleExcellent service from start to finish
Andy · 20 June 2022
Agent replied · 19 June 2024
That's good to hear Andy. Thanks for your 5* review. We're pleased we could help.
★★★★★ 5/5
GoogleLovely people! Really good at fast responses to any of our questions. Friendly and accommodating.
Yzzy · 12 April 2024
★★★★★ 5/5
GoogleMmp great estate agent to work with. Julie and Angela at the Tywyn office excellent..
Andy · 12 April 2024
★★★★★ 5/5
GoogleReceived excellent service and advice from the team at Tywyn.
Local knowledge with national coverage.
Kevin · 12 April 2024
★★★★★ 5/5
GoogleJulie and Angela both provided excellent customer service and kept in touch during the whole process.
Monty · 16 April 2023
★★★★★ 5/5
GoogleThe best around, polite, professional, no pressure, always put us first.
Anthony · 16 April 2023
★★★★★ 5/5
GoogleExcellent service and informative on all properties of interest
Lynda · 16 April 2023
★★★★★ 5/5
GoogleAs buyers, we found Morris Marshall and Poole to be extremely professional with excellent communication. Highly recommend.PositiveResponsiveness, Quality, Professionalism
Tim · 20 June 2021
★★★★★ 5/5
GoogleExcellent service. Would highly recommend.
Rosemary · 20 June 2021
★★★★★ 5/5
GoogleClear and concise information.
Anita · 20 June 2020
★★★★★ 3/5
GoogleRating only, no written review.
Steven · 12 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
