4/5
Caroline and Andrew, with whom i had the most contact, were always very helpful. The phone was usually answered promptly, emails were a little more hit and miss, especially when they were visibly busy. Andrew was very concise in his β¦
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442 reviews across 7 offices and 3 platforms
Morris Marshall and Poole has seven offices, in Newtown, Welshpool, Llanidloes, Oswestry, Machynlleth, Tywyn and Aberystwyth. Together they have 442 reviews on three platforms, rated 4.4 out of 5 overall.
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Morris Marshall and Poole's seven offices, most reviewed first. Each has its own page.
Morris Marshall and Poole branches are among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2024, 2023. ESTAS award winner every year since 2023.
2025 2 Best in Postcode across two branches ESTAS 2025 winners
2024 1 other award ESTAS 2024 winners
2023 1 Bronze and 5 Best in Postcode across five branches ESTAS 2023 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Caroline and Andrew, with whom i had the most contact, were always very helpful. The phone was usually answered promptly, emails were a little more hit and miss, especially when they were visibly busy. Andrew was very concise in his β¦
5/5
Neville went above and beyond to get our house on the market within 4 days so that it would benefit from all of the visitors on the Easter bank holiday weekend. He took great photos (waiting for the sunshine in a rainy week). He checked β¦
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Gwen was great from start to finish. She was easy to contact and quick to respond, she's very helpful and knowledgeable and nothing was too much trouble for her. We called on her a few times throughout the buying process to help us move things along! Highly recommend Gwen and MMP.
4/5
Rating only, no written review.
5/5
Excellent service and informative on all properties of interest
5/5
The best around, polite, professional, no pressure, always put us first.
5/5
Julie and Angela both provided excellent customer service and kept in touch during the whole process.
2/5
Very disappointed I'm a cash buyer and explained I could only view weekends so didn't want my business. There were several properties I was interested in. Just wondering if there sellers new they were turning down business π€ β¦
5/5
I was impressed by the professionalism of the MMP team from the very first visit to value my property, through to completion of the sale of it. My dealings were with Michael Williams, Julie Harris and Angela Tillett, who were all β¦
5/5
I was very happy with the service I received from MMP. The staff at the Tywyn office were efficient, friendly and helpful and I would be happy to recommend them. β¦
1/5
Rating only, no written review.
Following your review, we have sent you an email for further comments as we were not aware of any issues from the correspondence we have had.
5/5
I have dealt personally with 4 members of Morris Marshall & Poole and each member of staff have been excellent. I was in dire straights after a relationship breakdown and needed a home immediately for myself and my little boy. Morris Marshall assisted me and provided me with excellent customer service from start to finish. And when I got my keys this afternoon it was like a light at the end of a tunnel. Thank you for helping me find a home, not just a house.
5/5
Quick and accurate, exactly what you need.
5/5
The Agents were nice, understanding and very helpful
Thanks for your 5* review. We're glad the team could help.
5/5
Rating only, no written review.
Thanks for the 5* review Andy. We're glads the team could help.
3/5
Rating only, no written review.
Thanks for your review. Why not email us and let us know what we could do to make 5*. Llanidloes@morrismarshall.co.uk
5/5
Over the course of several months, they helped me with several viewings and answering all my questions. Where they were unable to help, they always were able to recommend someone who could, with their recommendations being spot on.
2/5
Just disappointed with them. I thought we had moved forward with house sales? We seem furthermore in a 80s situation with people / agents ...encouraging over pricing of property? Surely we should be looking at prices of properties being of a true value and not a means to improve sales profits? Sad...really sad.
5/5
We received a very personal service, they were always available and provided an excellent level of service throughout.PositiveResponsiveness, Professionalism
We're glad we could help. Thanks for the comments and 5* review Chris.
2/5
Rating only, no written review.
5/5
Recently completed a purchase of a property. The team were polite and very proactive to help the sale progress, would highly recommend.
5/5
MMP were fantastic throughout our sale, it wasn't easy- we had a seller pull out at the last minute and the whole team understood our issue and worked with us, supporting us all the way until we achieved success. We are really thankful and their communication was far superior than that of our solicitors!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newtown has the most, with 145 reviews rated 4.4 out of 5, followed by Welshpool with 73.
The seven Morris Marshall and Poole offices, by town:
Yes. At the ESTAS 2026 awards its branches won 4 Best in Postcode awards. The group and its branches also won ESTAS awards in three earlier years.
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