Trusted Agent profile
★★★★★
1,007 reviews across 8 offices and 3 platforms
Morris Homes Ltd has eight offices, in Bebington, Hilton, Wigan, Lytham St. Annes, Tamworth, Upholland, Hugglescote and Rugby. Together they have 1,007 reviews on three platforms, rated 4.2 out of 5 overall.
53
Reviews on Google
All 8 offices
8
Reviews on Facebook
All 8 offices
946
Reviews on Trustpilot
Business-wide
Morris Homes Ltd's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotPopped in to Hunsbury Grange at…
Popped in to Hunsbury Grange at Shelbourne Estayes to view a potential future property and I was highly impressed by the quality and the spec’s of the properties. And what stood out even more was the lovely Jess who went over and beyond to show me around the houses and explained everything thoroughly. Jess made me feel really confident in purchasing a house at Hunsbury Grange and I highly recommend going to see her!
5/5
TrustpilotJeannette at St Michaels Park
Popped into the sales centre today and met a very nice lady called Jeannette who was extremely knowledgeable and helpful about the development.Unfortunately for us she didn't have any 5 bed properties on the market, except the showhome which we thought was really well set out and clean. Would look to buy in the future
5/5
TrustpilotHampton Water
I visited the Hampton Water sales office looking for general information and Rob the sales rep was very helpful and informative.
5/5
TrustpilotHampton Water
I visited the Hampton Water sales office looking for general information and Rob the sales rep was very helpful and informative.
5/5
TrustpilotJeannette was absolutely brilliant
Jeannette was absolutely brilliant, the definition of customer service.
5/5
TrustpilotClaire & Margie Super Helpful
I Visited the Grange site in Formby last weekend, had the pleasure of dealing with Claire who was super friendly and knowledgeable, informing me of new regulations regarding energy efficiency, I was very impressed . She sent me over to see the show home at Pavilion Row, Margie was also very helpful and approachable. We are still thinking about selling our current home, however I will definitely be back to the Grange if we do sell.
5/5
TrustpilotSpeak to Jess. She is so helpful
After a visit to the Hunsbury Grange development I thought I would take this chance to say what amazing service I got from Jess. Having never looked at a "New" home before Jess explained the in's and out's and all the benefits of buying brand new. I am now currently deciding when I will be back in contact with Jess to proceed further once some more plots are released!
1/5
TrustpilotGarden Flooded
Almost two years in the property and issues still occurring! My entire back garden has washed away and they say it’s my fault! I haven’t even planted a bush! I have a 5 week old at home who will have a mud pit for a back garden and they refuse to do anything. Terrible customer service!
5/5
TrustpilotSt Mary’s Park - Morris Homes
We purchased our morris home at St Mary’s Park in Penwortham moving in at the start of Feb 2024. The whole purchase went very smoothly with us part-exchanging our old property with Morris. Carol and Vic in the sales dept were excellent throughout the purchase process with nothing being too much trouble or time consuming for them. They helped guide us through the purchase process and kept us well informed of developments throughout. Once purchased, we met the site manager Shaun, who has been great with us since we got the keys and moved in. Obviously there were some minor snagging issues as with all new builds and are expected by all parties, but these have been sorted almost immediately by Shaun and his friendly team. The whole experience has been very smooth and we would recommend Morris and St Mary’s Park highly. In fact we have done to some friends who are house hunting. Despite living on an active build site, we have commented that it doesn’t actually feel so. Noise is relatively low, site workers are courteous, friendly and approachable and bar the dust, which is what it is on a build site, it has been no issue at all. Thanks to Carol, Vic and Shaun for helping set us up in our new home :)
1/5
TrustpilotPoor build Quality
The build quality of Morris homes is very poor, if you intend to buy one just be aware of this then you won't be disappointed when you are in....forget trying to complain customer care are not interested. I own a toaster with a better guarantee than my hose!
5/5
TrustpilotPrinces Meadows -Kirkham
Met with Hannah this morning and looked round the show homes on sites. Couldn’t fault the service! Very informative and patient with us. No pushy sales tactics and very transparent and gave us good insights into the options available to us and the plan for the rest of the development. THANK YOU!!
1/5
GoogleRating only, no written review.
5/5
GoogleBest housing in skem
1/5
TrustpilotBe careful when buying a home from…
Be careful when buying a home from Morris Homes! (Scum of a company). Once they have your money for the house they don't want to know! This is the garden, they laid the turf and have put no drainage in at all. This is just walking on the grass. Morris homes said because we didn’t report this issue last year ( even though we are still in our 2 year warranty) and we have walked over the grass they will not be installing any drainage. There head of customer care Chris Moylan came round to look at the garden and said it was acceptable and they will not be doing anything about it. This guy has no ground work experience as stated by him self he just sits in an office how he can make that decision just sums this company up! They think it’s acceptable to only walk on your grass for 3 months of the year while it’s dry. The soil is clay soil so the water has no where go! The estates Facebook group homeowners are complaining about how boggy there gardens are, they have also got no where with this joke of a company! DO NOT BUY A HOUSE HERE IF YOU WANT TO GO IN THE GARDEN.
4/5
TrustpilotVery helpful sales advisor
We had a great experience with the sales advisor, Greeta, at the Willows in Kineton. She provided us with detailed information about the site, was extremely helpful, and responsive
5/5
TrustpilotThe Willows, Kineton
Met with the sales rep about a new property for my mother. The sales rep was incredibly polite, informative and realistic about my mother’s restrictions. She really helped us to assess the development and we were very impressed with how much green space had been included on the development. I would recommend Morris Homes to anyone.
5/5
TrustpilotVery helpful staff
Before we were shown around a property that I wanted to see, we were given a very in-depth talk about how the site worked the heating of the houses, etc by Geeta. She was so helpful and patient. Although the house was not quite big enough for me I was impressed with the build and layout. Many thanks Geeta.
5/5
TrustpilotWe’ve had a great experience buying…e
We’ve had a great experience buying with Morris Homes. We have been dealing with Angela at the Wintringham homes development and are really happy with how everything has been handled by them.
5/5
TrustpilotGreat Experience with Morris Homes
Hannah was very helpful with showing us the various houses on Princes Meadows. She gave advice on what would suit our needs as a family and what incentives are available with different house styles.
5/5
TrustpilotThe sales advisor
The Willows, Kineton, Warwickshire.The sales advisor, Geeta was extremely professional and pleasant to talk to. We were amazed to find someone in the sales office on Easter Sunday. Although we were not actually looking to buy ourselves, we were making enquiries on behalf of another family member. Geeta was able to direct us to what information we needed to relay on our return home. Thank you. ( The chocolate was an unexpected gift and delicious)
5/5
TrustpilotKirkham visit
We visited the Kirkham site recently and can't thank the sales advisor enough for her patience with us. She spent valuable time with us showing us several houses and helping us realise and focus on what was important for us.
1/5
TrustpilotMorris Homes take your money and run
Morris Homes refusing to sign and pay for adoption of roads on all Lancashire sites preventing residents from having utility upkeep and safety to their streets. Our county councillors are regularly trying to chase but this has been ongoing for over a year. Please do the right thing Morris homes starting with the site off moss lane, whittle le woods, Chorley rather than taking money off people and devolving all responsibility.
5/5
TrustpilotSales advisors
Victoria and Carol have been exceptionally helpful when we have been down to view houses and ask questions. They are honest and very friendly.
5/5
TrustpilotHannah @ Prince’s Meadows
Hannah @ Prince’s Meadows is a wonderful ambassador for the company. Helpful, friendly and knowledgeable, nothing seemed to be too much of a problem. And we like the quality of the houses and build.
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Bebington has the most, with 889 reviews rated 4.2 out of 5, followed by Hilton with 866.
The eight Morris Homes Ltd offices, by town:
