Morris Homes Ltd estate agents in Bebington, Hilton, Wigan and 5 more

★★★★★ 5/5

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Julie barker at Bartle Meadows

Julie barker at Bartle meadows was like a breath of fresh air, nothing was a problem, Julie talked us through all the steps to our new forever home.

Rachelle · 27 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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We went to take a look around the…

We went to take a look around the Prince's Meadows development in Kirkham without an appointment. We were made to feel very welcome by Hannah, who could not have been any more welcoming, knowledgeable and enthusiastic. We were able to view a number of the different properties available with Hannah fully explaining all of the features and options, she also gave a full insight into the phased stages and took the time to understand what our key requirements were.

Mark · 26 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Excellent service

We called by Prince's Meadows Kirkham without an appointment. We were made to feel very welcome by Hannah. She could not have been any more welcoming, knowledgeable and enthusiastic. We were able to view a number of properties with Hannah fully explaining all of the features and options, she also gave a full insight into the phased stages. She also shared her knowledge of the local area and amenities which we really appreciated.

Nuala · 26 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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St Michael's Park

I've recently reserved a property at St Michael's Park in Northampton. Jeanette, the sales advisor made the experience a pleasant one. No hard sell. Janette's knowledge of the homes and the area is second to none. She is a credit to Morris Homes. Thank you.

Audrey · 26 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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A place to call home

We visited Houghton Grange today & met the sales advisor Niki ( Nicola ) she was friendly, professional & attentive. Niki answered all our questions & showed us the showroom & walked us around the estate. We were extremely impressed by the craftsmanship, care & detail of the properties. We particularly loved the trees & the thoughtful way the site has been laid out. We would love to call this little bit of heaven our new home. Thank you Niki, we shall return. The Sparrows.

Denise · 23 May 2024 · Morris Homes Ltd Hilton

★★★★★ 1/5

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Back garden is a waste land full of rubble - beware and ensure you include this in your snag list

I moved into my new home in Dec 2024. As the summer approached I started to consider plans for the back garden. A month ago I contacted Morris Homes Customer Care team due to the condition of the back garden. The garden had bricks, breeze blocks, broken glass etc. and was covered in stones. The soil quality was also poor and a spade couldn't be inserted more than a few centimeters into the ground. I approached a few different companies all quoted around 10 ton of top soil being required to get the dirt Morris Homes left me with into a plantable condition. This is going to cost over £2,000.I have contacted the Morris Homes customer service team - they sent people to rotavate and stone pick - on completion the back garden is still just dirt and stones. I am due to have remedial garden work start tomorrow to fix the awful conditions Morris Homes have left me with. The current situation with the customer service team is that they will send someone to inspect the wasteland but that they need 7 days to do this. I have been very clear that I have garden work starting tomorrow. Be aware, raise all of your issues within the 7 days you have of moving in and make sure you put everything on your snag list (even if you're heavily pregnant at the time like I was and aren't interested in the garden) otherwise you won't get a resolution and will end up significantly out of pocket.Having spent nearly half a million pounds on a new home I would have expected Morris Homes to at least spend a few hundred on providing top soil. I'm beyond disappointed with my experience with the customer service team so far and beyond disappointed with the condition of waste land and dirt they consider acceptable to leave a customer with.

Eleanor · 22 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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I moved into my new home in Dec 2024. As the summer approached I started to consider plans for the back garden. A month ago I contacted Morris Homes Customer Care team due to the condition of the back garden. The garden had bricks, breeze blocks, broken glass etc. and was covered in stones. The soil quality was also poor and a spade couldn't be inserted more than a few centimeters into the ground. I approached a few different companies all quoted around 10 ton of top soil being required to get the dirt Morris Homes left me with into a plantable condition. This is going to cost over £2,000. I have contacted the Morris Homes customer service team - they sent people to rotavate and stone pick - on completion the back garden is still just dirt and stones. I am due to have remedial garden work start tomorrow to fix the awful condition Morris Homes have left me with. The current situation with the customer service team is that they will send someone to inspect the wasteland but that they need 7 days to do this. I have been very clear that I have garden work starting tomorrow. Be aware, raise all of your issues within the 7 days you have of moving in and make sure you put everything on your snag list (even if you're heavily pregnant at the time like I was and aren't interested in the garden) otherwise you won't get a resolution and will end up significantly out of pocket. Having spent nearly half a million pounds on a new home I would have expected Morris Homes to at least spend a few hundred on providing top soil. I'm beyond disappointed with my experience with the customer service team so far and beyond disappointed with the condition of waste land and dirt they consider acceptable to leave a customer with. Edit: I escalated my complaint on this matter up to the regional director - Stuart Rawcliffe. After reviewing the email chain with the customer success team the only thing taken from my complaint was my request for financial contribution to the top soil I had to buy, which was obviously a no. I replied 2 weeks ago to say this wasn't the reason I was frustrated and my complaint was based on the fact that in a full calendar month not a single person from Morris Homes had attended my property to review the reason for my complaint. I have yet to get a reply from either Stuart or his PA, Kay Harrison, so I can only assume this really is the level of customer care Morris Homes are happy to provide.

Eleanor · 22 May 2024 · Morris Homes Ltd Lytham St. Annes

★★★★★ 1/5

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Just had a email from Morris Homes…

Just had a email from Morris Homes Midland daying they are closing my complaint regarding my rear garden flooding every time it rains it seems they do not under stand that water does not drain through Clay as my rear garden is total clay under 5 inch of top soil, they could not give a toss regarding customer satisfaction only the 30% profit on sales

Robert · 21 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Great service and quality

From the moment I made an enquiry from a glance of a property on Rightmove, the team at Hugglescote Grange, Leicestershire have made my buying experience a total pleasure! From no expectations whatsoever, I am now the proud owner of a lovely home which had everything on my wishlist. Donna, Maria and Richard have all gone the extra mile to make a life changing purchase a pleasure for me. Nothing is too much trouble for them. The standard and quality in the build itself is immaculate. I could not have asked for more.

Anna · 21 May 2024 · Morris Homes Ltd Wigan

★★★★★ 5/5

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I never understand the bad press New…

I never understand the bad press New Builds get in the media as we have been nothing but impressed with ours. We have lived in ours now for 2 and a half years and we still receive such support from Scott the Site Manager. Scott, as well as Ian, and Lynne & Jess in the Site office, are an asset to Shelbourne Homes (Morris Homes). We still love our home and its location and couldn’t be happier. I dread the day the site is finished and Jess, Lynn, Scott and Ian all move on as they have treated us like friends and I will be sad to see them move on! Although we are in our forever home now, if we ever needed to move again, I’d be looking at Shelbourne sites before anything else.

Suzanne · 21 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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So helpful and accommodating!!

Myself and my Partner came to view the show homes early April as we are looking to move back up North to be closer to family. Spoke with Hannah on site who was more than happy to help show us around various 4 bed houses even though she was already busy showing other people around! She gave off great energy was so helpful with everything we asked!! Although we won’t be moving for at least another year she was so helpful!! Thank you so much and we will be back again to discuss further when the time is right :)

Chantel · 19 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Carol at St Mary’s Park in Preston has…

Carol at St Mary’s Park in Preston has been so helpful and accommodating. We have had several meetings with her now and she is so knowledgeable about every detail and step in the process. We’ve peppered her with questions and she’s always available and happy to help.

Tanya · 18 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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helpful and friendly

Julie at Upholland Gardens was really helpful and friendly. Easy to talk to and lovely estate. Come away with lots of information to help us make a decision.

Thomas · 13 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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My wife and I visited the Heaton Green…

My wife and I visited the Heaton Green development in Kirkham on 11 May where we were met by Hannah the Sales Advisor. From the outset we were impressed by her engaging and personable approach. Indeed, she patiently took us through our options, spent time showing us around the site and getting to know us. It was one of the best development visits we’ve ever had thanks to Hannah who was a true professional and really genuine person.

Craig · 12 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Excellent service from Aimee @ the…

Excellent service from Aimee @ the beacons in Houlton. She was very professional & knowledgable and not afraid to as any questions to get us the answer. She was prompt in answering question and available over the weekends Very happy with the service

Joseph · 12 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Everyone we’ve met have been very…

Everyone we’ve met have been very supportive and helpful. They are cheerful friendly and approachable.

Mrs · 11 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Excellent from start to finish

We moved into our dream forever home end of April. From start to finish Morris were excellent. Paula, Jo and Julie were so pleasant to deal with, nothing was to much trouble. When we originally looked on Bartle meadows the plot we wanted was already reserved and we were like oh ok thanks anyway, a week later I got a phone call to say it had become available, we were so excited, our house on market, sold then the sale fell through, we saw our forever home being taken away from us, as we had only put a deposit down the timewas running out for us to exchange and complete however Morris were excellent, they kept us in the loop 100% of the time as we did with them, I am sat in my beautiful kitchen in my forever home writing this honest review. It just goes to show if you are an up front honest & genuine buyer, Morris will work with you, special shout out goes to Dave site manager what a guy, 100% down to earth genuine guy, we met him for our house demo felt like we had known him for years. Nothing too much trouble Iv looked at some of the reviews and frankly they are uncalled for, Morris made this happen for us and we are forever greatful Thanks Morris ❤️ PS when the bar is built you are welcome for a drink at 506 !!! If you know you know 🤫🤫🤫

Mrs · 10 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Above and Beyond

The Salesladies Lisa and Victoria at the Lathom Grange site are very knowledgable and extreamly helpful nothing is too much trouble and in the time i have been dealing with them over the past 12 months they have helped me considerably making every aspect of my purchase a happy one Thank You both...

Frankie · 9 May 2024 · Morris Homes Ltd Hilton

★★★★★ 1/5

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Downing Gardens, Gamlingay

Absolutely disgusted with how we have been treated by Morris Homes. We had our dream home reserved at Downing Gardens, Gamlingay, for around 12 months. Due to marketing our homes during the worst mortgage rate crisis in recent history, it took a while to sell our properties subject to contract (myself and my partner both owned a property and were buying the Morris Home together). Once sold stc, my partner's sale fell through once, we then secured a new buyer who was in a chain. Due to a delay further down the chain which was out of our control, Morris decided to pull the plug on our purchase. This and the pressure put on us during the last months of our intended purchase was awful - we could do nothing but beg our solicitor to get us some answers. If this wasn't bad enough, we had also selected a number of upgrades for the property, paying around £6,000 in a deposit. Morris Homes are now refusing to refund us any of our money, stating that we signed forms at the time of ordering the upgrades which stated the deposit was non-refundable. We could accept this if we were the party that pulled out of the purchase, however it was Morris Homes themselves that collapsed our chain.AVOID AT ALL COSTS IF YOU WANT A PEACEFUL LIFE AND YOUR HARD-EARNED MONEY IN YOUR POCKET OR INVESTED IN A PROPERTY YOU ACTUALLY LIVE IN.

E · 8 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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People tend to believe that the process…

People tend to believe that the process of buying a home can be like forever, but the team in Shelbourne Estate (Morris Home) exceeds my expectation. In just 2months I was able to complete the process and got my home keys, Jess and Lynne were awesome. I delighted to share my experience, I will recommend them for anyone who wants to buy a home.

Olabisi · 7 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Arkall Farm Highly recommend Tracey Sales…

Highly recommend Tracey Sales negotiator who was extremely professional helpful and knowledgeable during the process of purchasing home. Smooth process from start to completion

Debbie · 6 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Kim- sales advisor at Sherbourne…

Kim- sales advisor at Sherbourne Estates was excellent. She was helpful, friendly and was able to provide all the necessary details

Meena · 6 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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New build with Shelbourne estate

We moved in in our new build house at Hunsbury Grange in Upton! It's amazing so far and couldn't mention Jess and Lynne support from start to finish of our journey!!! Always being so supportive and positive! I feel that with Jess we are like family now!!!

Alina · 5 May 2024 · Morris Homes Ltd Hilton

★★★★★ 5/5

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Arkall Farm - Morris Homes

From start to finish our journey of purchasing our new home through Morris has been fantastic. From the very first day viewing show homes, to the day we received our keys has been smooth and problem free. Tracey is wonderful! She made us feel so welcome and was at the end of the phone/email anytime we had a question or query. She also went above and beyond including our son, who was very apprehensive about moving house, in the moving process. Our new home is beautiful, my family are already very happy here and we can’t thank Morris and Tracey enough.

Charlotte · 3 May 2024 · Morris Homes Ltd Hilton