4/5
TrustpilotViewing experience
Great communication and swift experience
Agent replied · 26 December 2024
Thank you Nay.
Trusted Agent profile · East Sussex
Verified
Mishon Mackay estate agents in Hurstpierpoint, Hove, Brighton and 1 more
★★★★★
1,991 reviews across 5 offices and 2 platforms
Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,991 reviews on two platforms, rated 4.6 out of 5 overall.
Our offices
Mishon Mackay's five offices, most reviewed first. Each has its own page.
- Mishon Mackay Hurstpierpoint106 High Street, BN6 9PX1,302 reviews · 15 on Google (5.0)83 in the last 90 days
- Mishon Mackay Hove170 Church Road, BN3 2DJ1,042 reviews · 165 on Google (4.5)70 in the last 90 days
- Mishon Mackay Brighton (99-101 Dyke Rd)99-101 Dyke Rd, Seven Dials, BN1 3JE260 reviews · 260 on Google (4.6)0 in the last 90 days
- Mishon Mackay Brighton (211 Preston Road)211 Preston Road, BN1 6SA124 reviews · 124 on Google (4.5)0 in the last 90 days
- Mishon Mackay Rottingdean59-61 Marine Drive, BN2 7HQ68 reviews · 68 on Google (4.9)0 in the last 90 days
Latest reviews from every Mishon Mackay office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotGreat service all round
Great service all round. Kamila was super nice at the viewing of the property, and Abigail got back to me very quickly and was incredibly helpful and pleasant to deal with.
Agent replied · 26 December 2024
Great to hear, thank you Paul.
5/5
TrustpilotGreat experience!
Great experience - Kamila waited when I was late for my viewing, and Abigail was immediately in touch to secure the property after I submitted my offer. Highly recommend!
Agent replied · 26 December 2024
Thank you for your 5 star review Constance.
5/5
TrustpilotHad a lovely lady called Abbie deal…
Had a lovely lady called Abbie deal with us. She was very helpful, made everything easy and helped up when we needed more time! Made the experience so good!
Agent replied · 26 December 2024
Great to hear Abbie could help you and make your experience a good one. Thanks Kerry.
5/5
TrustpilotGreat service
Prompt, polite and efficient service from the team. Breath of fresh air compared to experience with some other local agents who didn’t turn up to appointments or answer chasing phone calls. Particular thanks to Josh and Abigail for all their help.
Agent replied · 26 December 2024
Thank you Dave. This is great to hear, and we will pass your message on to Josh and Abigail.
5/5
TrustpilotGreat experience
This has been the absolute best experience. I have had a good experience in the past with brand vaughn and am excited to be letting with them again. Found a beautiful place at possibly the most difficult and stressful time to find a place. Thanks abigal and the rest of the team. Its been amazing :)
Agent replied · 26 December 2024
Thank you for your feedback Kane. We are so happy to hear we could help you find a new home.
5/5
TrustpilotMishon Mackay Preston Park
Our landlord made the decision to sell the flat we were renting, which caused us some initial concern and anxiety about finding a new place to live. Luckily we decided to go back to Mishon Mackay, and James McCartney was able to find us a fantastic new flat in Hove with plenty of time to spare until we were due to move out, which we couldn’t be happier with. James made us feel very at ease and with the help of Jordan Tupper the move was made effortless. We couldn’t recommend James and the team at Mishon Mackay Preston Park high enough.
5/5
TrustpilotKamila has been very Professional…
Kamila has been very Professional during the viewing and answered all our question which shows very good knowledge about the property. Would highly recommend
Agent replied · 26 December 2024
Great to hear, thank you Waleed.
5/5
TrustpilotKamila has been excellent she has been…
Kamila has been excellent she has been very kind and knowledgeable at the viewings.
Agent replied · 26 December 2024
Thank you for your review Nani, we will pass this on to Kamila.
1/5
TrustpilotTerrible agent
Terrible agent. Slow communication and short notices of visits (barely legal). If something was broken (such as the heating) it would take more than a week to get it solved. At the end of the tenancy unreasonable charges were made against us. We disputed the charges through reposit and almost 50% of the total of 500gbp was written off. They were charging us for usual wear and tear.
Agent replied · 26 December 2024
Thank you for sharing your feedback. We aim to be a team centred around integrity, care and understanding so we’re sorry your experience didn’t match expectation.Please feel free to reach out to us on customercare@brandvaughan.co.uk if you would like to discuss this more.
5/5
TrustpilotWas a very good service and Abigail was…
Was a very good service and Abigail was very helpful and very quick with responding helping us the get the property we wanted.Thank you!
Agent replied · 26 December 2024
Great to hear we could help you get the property you wanted Jake. Thanks for your review.
1/5
TrustpilotThey do not care about students at all…
They do not care about students at all and treated us badly. We ended up doing their work for them as they never update or keep track of what’s going on . Various times they have been rude on the phone to us and never seem to resolve the situation , leaving us frustrated over basic communication. We arrived at the house when it was apparently professionally cleaned (which it wasn’t), and now we’re leaving they’re charging us extortionate prices for the house to be cleaned . Students be aware to document and photograph every little aspect because if you don’t, they will charge and use it against you.
Agent replied · 26 December 2024
Dear Aadam Hands Mirza, thank you for sharing your feedback. We aim to be a team centred around integrity, care and understanding so we’re sorry your experience didn’t match expectation. We tried to contact you to provide us with more information about your issue so we can help you further. Please feel free to reach out to us on customercare@brandvaughan.co.uk if you would like to discuss this more.
5/5
TrustpilotEasy
Easy, simple process so far. Abbie was very helpful on questions I had, and she was professional and clear on the process of the tenancy.
Agent replied · 26 December 2024
Thank you so much.
5/5
GoogleSue and Amy at Mishon Mackay were friendly, hard-working, immensely professional and excellent communicators. Nothing slipped through the cracks and I was very pleased that the flat I wanted in Hove was being sold by Mishon Mackay. Their boss and their colleague Thomas were also responsive and friendly. Overall, an entirely positive experience.PositiveResponsiveness, Professionalism
Agent replied · 17 June 2024
Hi Caroline Thanks again for such a positive review, so pleased that you had such a good experience from Sue, Amy & Tom at our Hove Office. Steve Neocleous Mishon Mackay
5/5
GoogleGlenn and the team at Preston Park office have exceeded our expectations in terms of the professionalism, clear and efficient communication, positive attitude and speedy response.PositiveResponsiveness, Quality, Professionalism
Agent replied · 21 June 2024
Hi Katherine Really good to know that the guys at Preston Park have exceeded your expectations. Communication is key but I'm pleased also to see that you were impressed with their positive attitude and speed of response. Thanks again Steve Neocleous
5/5
TrustpilotSuperb
I can’t believe how quickly these guys have moved on my tenancy application.Really impressed 😊
Agent replied · 26 December 2024
Thank you for the 5 stars Alison, happy to hear we could impress.
5/5
TrustpilotIt was great experince.Team work and…
It was great experince.Team work and friendly.keep it up as always.
Agent replied · 26 December 2024
Thank you Bessy.
5/5
TrustpilotGreat service from the whole team at Brand Vaughn
Great service from the whole team at brand vaughan when helping us secure a rental property after a stressfull month of searching. Very proffesional and friendly throughout the whole process. A massive thank you to jenna and mollie for all your help!
Agent replied · 26 December 2024
Great to hear we could help you through your property search Jackson. Thank you for the 5 stars.
5/5
TrustpilotMost helpful estate agent in Brighton!
Most helpful estate agent in Brighton! Everywhere else extremely difficult to get a response from. Plenty of property suggestions, great communication and kind staff. Special big thank you to Kamila Malina who managed to find us the perfect flat after nearly losing hope of finding anywhere at all in Brighton.
Agent replied · 17 June 2024
Hi AnnieThanks so much for such a lovely review, it's no surprise that you thought Beth was lovely but it's so nice that you took time to post the review and let everyone know. Beth works so hard and does such a great job for everyone so it's lovely to see that you were able to use her for both your sale & purchase. We wish you well in your new house, thanks again. Steve Neocleous
5/5
TrustpilotBrilliant experience
Brilliant experience, mollie and Kamila were really helpful and made it easy.
Agent replied · 26 December 2024
Thank you Vishal, were happy to hear you had a great experience with us.
5/5
TrustpilotFantastic and quick service from…
Fantastic and quick service from everyone at the agency. Joshua kept us informed informed at each stage if the process. Would definitely recommend!
Agent replied · 26 December 2024
Great to hear, thank you Marcella.
5/5
TrustpilotKamila was great
Kamila was great, very efficient and friendly. Passed our application on straight away and called back within the hour to move forward. Recommended.
Agent replied · 26 December 2024
Thank you Ben.
5/5
TrustpilotGreat experience
Very nice over the phone, made the process very easy. Overall great experience
Agent replied · 26 December 2024
Fantastic to hear you had a great experience with us Isa.
5/5
TrustpilotIncredibly fast
Incredibly fast - we managed to view, apply and pay the holding fee for a flat all in one day. Given the current competitive climate for housing in Brighton, I was thoroughly impressed by how easy they made it for us. I had heard good reviews for Brand Vaughn so trusted them, and was not disappointed. Thank you all, particularly Abigail, for making a stressful situation so easy. We look forward to moving into our new flat!
Agent replied · 26 December 2024
We're so happy to hear we could make your letting process easy. Thank you for your 5 star review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Mishon Mackay and its branches won ESTAS awards in one year, most recently 2023.
ESTAS winners in one year, the group and its branches: 2023.
ESTAS awards by year, 2023
2023 1 Best in Postcode ESTAS 2023 winners
- Best in Postcode (1)ESTAS Best in Postcode 2023
Source: ESTAS winners lists, as published, linked by year.
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Questions about Mishon Mackay
Which Mishon Mackay office has the most reviews?
Hurstpierpoint has the most, with 1,302 reviews rated 4.6 out of 5, followed by Hove with 1,042.
Where are the Mishon Mackay offices?
The five Mishon Mackay offices, by town:
- Brighton (211 Preston Road): 211 Preston Road, Brighton, BN1 6SA
- Brighton (99-101 Dyke Rd): 99-101 Dyke Rd, Seven Dials, Brighton, East Sussex, BN1 3JE
- Hove: 170 Church Road, Hove, BN3 2DJ
- Hurstpierpoint: 106 High Street, Hurstpierpoint, BN6 9PX
- Rottingdean: 59-61 Marine Drive, Rottingdean, BN2 7HQ
Has Mishon Mackay won any awards?
Yes. At the ESTAS 2023 awards its branches won 1 Best in Postcode award.
