Trusted Agent profile · East Sussex
Verified
★★★★★
1,981 reviews across 5 offices and 2 platforms
Mishon Mackay has five offices, in Hurstpierpoint, Hove, Brighton (two offices) and Rottingdean (East Sussex). Together they have 1,981 reviews on two platforms, rated 4.6 out of 5 overall.
Mishon Mackay's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Trustpilot10/10 Service
Micheal B has been so helpful throughout the whole process, can’t thank him enough for being so friendly and making this process so stress free. He is always happy to help and advise through emails as/when I need. Thank you Micheal!
Thank you so much for your review Laura. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
5/5
TrustpilotKemptown MM have sold our flat
We've been dealing with Dee at the Kemptown branch for a year now while going through the various false starts and delays in selling our flat. She's been great - very attentive and responsive throughout the whole tortuous process and it's been a pleasure to deal with her.
5/5
TrustpilotGood and quick service
Great service from Helen backed by Michael. Quick turnaround letting my property with tenants that fit my expectations. Really good outcome.
Great to hear this! thank you so much for your review Raymond.
1/5
TrustpilotAVOID this agency
If you are a student or a parent of a student or young person thinking of renting property from Brand Vaughn in Brighton don't. The property my son and his friends rented was nothing like the images they had been shown. It was in a state of disrepair and filthy. Despite this the company still tried to charge exit fees for professional cleaning in excess of £700 plus other bogus claims to the tune of £800. Further to this they are uncaring - and never even gave the house a proper set of locks on the door. This company is well known in Brighton by the Renters union and the council.. but they say there is nothing they can do- but you can.. save yourself a lot of grief and AVOID them.
5/5
TrustpilotMishon Mackay has been an exceptional…
Mishon Mackay has been an exceptional partner to our Ai Handyman Company. Their commitment to clear communication and professionalism has made our collaboration seamless and efficient. We wholeheartedly recommend Mishon Mackay for their superb cooperation.
5/5
TrustpilotGreat customer service
Great customer service, Lucy was very attentive and helpful. Whole process was very smoothly and professionally done.
Thank you so much for your review Carlos, we appreciate your feedback.
5/5
Trustpilotfinding a new tenant
As an excising customer im more than satisfied with the service.
Great to hear this, thank you so much for your review Andrew.
3/5
TrustpilotDon’t actively manage properties.
Rating only, no written review.
We are sorry to hear that we did not get it right for you, I have passed the comments on to the branch manager who will be in touch directly.
2/5
TrustpilotVery Very poor service from the…
Very Very poor service from the maintenance department, paying duplicated invoices from contractors , paying out on work that was invoiced but should have been a call back because the original work was incomplete. To improve better systems to check what's being paid for not blindly passing invoices on to be paid .
We are sorry to hear that you did not have a positive experience with us. It would be great to discuss further, I have passed the comments on to the branch manager who will be in touch directly.
5/5
GoogleGreat service from the team, thoroughly recommended.
5/5
GoogleFabulous service. Couldn’t say a bad word. Would highly recommend!
5/5
GoogleSue helped me get on the property ladder, she was knowledgeable and amazingly professionally, couldn’t recommend these guys enough
5/5
GoogleMel H was very helpful and friendly with my queries - reassured me of my stresses and gave me great advice. Obviously knows her stuff!
5/5
GoogleExcellent service from Mel and the team at hove, they are very informative, helpful and understanding she is helping my sale move forward efficiently and I cannot recommend her and the hove team enough!
5/5
GoogleWe recently dealt with Danielle and she was incredibly professional and efficient. We will be highly recommending her to family and friends!
5/5
GoogleDanielle was brilliant when we were looking to purchase our house - she kept us up to date, informed and was incredibly proactive throughout…
5/5
GoogleMishon Mackay - Service with a smile with Dani Snell at the Church Rd branch. Highly recommended, you won't regret it. Thoughly professional team who make you feel your needs are paramount. Many thanks for going the extra mile!
5/5
GoogleHighly Recommended! Many thanks to the Mishon Mackay team in Hove - especially Dani Snell who made our experience a pleasure rather than a chore! Would recommend to anyone!
5/5
GoogleMishon Mackay have been wonderful dealing with the purchase of my first home. Ollie and his team have looked after me every step of the way, I can’t thank them enough.
5/5
GoogleMel and the Hove team are doing a fantastic job. Mel has been super helpful and understand my needs before I do! Highly recommend her and the Hove team for anything sales and lettings.
5/5
GoogleA huge thanks to Sue & Holly for being so kind and supportive through my first home purchase. It was a long process with complications due to overseas vendors and a tight timeline requirement on my end and they went above and beyond to support & keep me informed. Very grateful!
5/5
GoogleMy partner and I are relocating to the Brighton/Hove area for work and Mel has been fantastic in explaining everything clearly to us as first time buyers. I always like seeing my phone ring when she talks me through new houses as she is so bubbly, friendly and always such a pleasure to speak to. What is normally quite a stressful process, it’s been made much better by Mel. Thank you Mel - you’re brilliant 🤩
5/5
GoogleThank you to the team at Mishon Mackay Hove for helping me find my first home. Particular mention to Melanie who could not have been more helpful and understanding during the whole process. Nothing was too big a task as she went up and beyond to keep me informed of every step of the sale. I will be back in touch if I decide to sell in the future.
5/5
GoogleSold and bought my home with Melanie through the Hove office. She very approachable and provides a fantastic service, not to mention is knowledgable and extremely efficient. I highly recommend her and the Hove team... The process from start to finish was smooth and stress free.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Mishon Mackay and its branches won ESTAS awards in one year, most recently 2023.
ESTAS winners in one year, the group and its branches: 2023.
ESTAS awards by year, 20232023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Send Mishon Mackay a message.
Hurstpierpoint has the most, with 1,291 reviews rated 4.6 out of 5, followed by Hove with 1,039.
The five Mishon Mackay offices, by town:
Yes. At the ESTAS 2023 awards its branches won 1 Best in Postcode award.
