Trusted Agent profile
★★★★★
4,713 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,713 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,994
Reviews on Trustpilot
Business-wide
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Minors and Brady's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMinors & Brady at the Wroxham office have been amazing during my time with them. Samuel who was supporting me throughout the letting process was extremely helpful and couldn’t be anymore understanding. It was a stressful time for me but he was always reassuring and genuine. I am still in contact with the Wroxham office with Lexi who is also very helpful and supportive! Thank you very much!
5/5
GoogleWe were really pleased with our experience with Minors + Brady. Gina Page was our contact. We have just re-located from Yorkshire to Stalham and Gina was so helpful right from the start. In our opinion Gina went above and beyond our expectations throughout our house purchase, on occasions doing what the solicitor should have done to ensure it kept the sale moving. We would definitely recommend Minors + Brady. Many thanks again Gina for all your help.
5/5
GoogleMinors and Brady are the best estate agents I have ever had the pleasure to deal with. The reason is because of the after sales support from Gina Page who went above and beyond to support us through a stressful time. If it wasn’t for her I don’t think we would have got to the finish line. If you are looking to sell or buy you will be in safe hands and I highly recommend. Also thank you Claire for your support covering whilst Gina was enjoying a well deserved holiday. There is always someone on hand to help with resolving any issues. If I could give 1000 stars ⭐️ I would.
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Gina and Claire, we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
4/5
GoogleWelll organised and professional estate agents
Hi Keith, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleCasandra Creak - great service and always keeping up to date.
Hi David, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleHuge thank you to minors and Brady caister for all their help with our purchase and especially to Mia Staff, who worked extra hard to secure the purchase for us
Hi Janiene, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Mia, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleI was delighted with the excellent service I received from Minors and Brady Caister. Cassandra dealt with my house purchase efficiently and professionally, keeping me up to date throughout with the whole process. Everything was completed smoothly and quickly because of this.
Hi Stephanie, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleVery happy with the constructive support leading to a sale of our property from Abi in Minors and Brady (Wroxham) office and Cass who dealt with the close out of the sale. Both worked hard to get the job done and with considerable patience !
Hi Paul, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Abi and Cass, we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
3/5
GoogleI am struggling to comprehend all the brilliant 5* reviews as our experience with M&B was far from excellent. Considering we were first time buyers, getting the keys to our property took 6 months and went right down to the wire before our mortgage offer was due to expire. The main issues experienced were - Started off on the wrong foot, the young man who done our first viewing knew nothing about the property when we asked questions and said he would find out and email - which never came. He then had to rush off from the viewing as he had finished work for the day. - Whenever we called to speak to aftersales, they were on the phone/busy (understandable) and promised to return the call ASAP. This return call never came and resulted in having to call back multiple times and wait on hold. - Asking them to contact sellers/solicitors seemed like too much effort and we were an inconvenience to their day - Lack of regular updates, even an email/call to say had nothing but I'm still working on it would have been appreciated rather than leaving us in the dark. - More phone etiquette required. Comes across quite rude when you are supposed to be providing a service. I would say Nagila who picked our purchase up, in the absence of the aftersales person who went on leave, was brilliant in dealing with our situation.
5/5
GoogleI have been asked to leave a review for Minors and Brady and as we have only just had an offer accepted we will hold off writing a review until we reach completion. Have so far found Bradley Stark to be pleasant and informative and hope this continues as we head towards a hopefully speedy exchange and completion.
Hi Denise, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Bradley, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleGina was amazing kept us up to date with progress every step of the way. Wouldn’t hesitate to recommend Minors & Brady to anyone. Thank you so much for all your hard work.
4/5
GoogleWe would like to say Cass was with us every step of the way helping to buy and sell our properties, chasing up people to get stuff done when it went quiet, any issues we had she helped sort them. Very pleased with Minors & Brady in general and would definitely recommend them.
5/5
GoogleCassandra Creak at Minors & Brady was always there for me with a sunny disposition she kept my spirits up when conveyancing was problematic. Having not moved for eighteen years the experience of moving home has changed a lot, but nothing was too much trouble for her. Minors recommendation to instruct Foster’s solicitors was with the benefit of hindsight at times frustrating. In my opinion please don’t make the same mistake for future clients. Overall very happy with the marketing and more importantly after sales care. Well done Cass and Minors.
5/5
GoogleWe have just completed on our home and are delighted as this is absolutely life changing for me and my husband. We would like to thank Mia Staff for initially suggesting this property. We thought it was out of our price range so thank you so much for negotiating the price for us. A big thank you to Mel who took us to view properties. That was very kind and most importantly thank you to Gina Page for getting the deal done. Gina has been so helpful and reassuring throughout the process. We are very grateful for the way you all steered this through. Absolute top marks. Many thanks.
Hi Jenny, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleagues Mia, Mel and Gina we will be sure to share your kind words with them. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleBig thanks to Nagilla for always answering our many questions as we navigated the house buying process!
Hi Emma, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Nagilla, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleKirsten has been fantastic and very helpful, as has all the team I've been dealing with.
Hi Colin, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Kirsten, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleVery helpful throughout the whole process so far, Kirsten Stimpson was fantastic when listing our property. Very fast and efficient.
Hi Tara, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Kirsten, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie Turley been very helpful throughout my house purchase and has kept the ball rolling through out the process between all the parties.
Hi Waqar, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie was fabulous - helped us get a tricky sale sorted with minimal stress. Thank you so much Rosie!
Hi Kayte, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie was very helpful during our process, mostly getting back to us within hours of asking questions and communicating efficiently with the sellers. Thank you!
Hi Annabel, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleExcellent communication from Rosey turley regarding the sale of our house. was kept up to date with the whole process . she was very professional and curtious would recommend to all ...thank you
Hi Lorraine, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie Turley has looked after our house purchase in a professional and friendly manner. She was quick to respond to queries via email and always happy to talk on the phone.
Hi Andrew, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleRosie Turley was fantastic, she kept us up to date at all times regarding our buyers. I would definately recommend Minors & Brady. Thank you so much
Hi Sandra, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleSophie Wright was an extremely helpful agent. She picked us up at the train station and took us to the viewing and back again to the station. Concerning my questions concerning the thatched roof, she got back to me very quickly with a reply. A very pleasant person .
Hi Jane, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Sophie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lowestoft has the most, with 2,601 reviews rated 4.9 out of 5, followed by Norwich with 2,354.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent.
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