5/5
GoogleExcellent
Agent replied · 11 October 2026
Thank you Jimi! We appreciate the 5 star review.
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,714 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,714 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
1,995
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,605 reviews · 306 on Google (4.9)132 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,359 reviews · 583 on Google (4.9)151 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,277 reviews · 547 on Google (4.9)118 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,262 reviews · 493 on Google (4.8)119 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,126 reviews · 361 on Google (4.8)125 in the last 90 days
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThanks very much, such a brilliant and professional service from Jessica Kemp, she was very helpful and explained the process and helped and supported us every step of the way…. Just brilliant!!!! Thank you to everyone from the M&B team at Oulton Broad. Would definitely recommend them!!! - Jude and Paul
Agent replied · 11 October 2026
Thank you for your review, Jude and Paul! We're pleased to hear Jessica and the Oulton Broad team were able to support you throughout and explain the process clearly. We appreciate your recommendation!
5/5
GoogleWe had an issue of a property that we live next door to that minors and brady look after/rent out and the adjoining fence had fallen into our garden. Luckily Holly was very helpful and after speaking with her the issue was sorted promptly!
Agent replied · 11 October 2026
Thank you for letting us know Harriet. We're glad Holly was able to step in and get the issue resolved quickly, and we appreciate you taking the time to share your experience!
5/5
GoogleThanks to Holly at Minors and Brady for quick action in responding and sorting out a plumbing issue at my rental property.
Agent replied · 11 October 2026
Thank you for your feedback, Angela. We’re glad Holly was able to respond quickly and get the plumbing issue sorted for you!
5/5
TrustpilotWe had Tia showing us round our first…
We had Tia showing us round our first viewing, so lovley and informative and on time! ☺️
5/5
TrustpilotJessica Kemp was amazing
Jessica Kemp was amazing. She kept us in the loop and helped poke people who needed poking. Made the whole process smoother. Thanks!
5/5
TrustpilotGreat communication and feedback
Great communication and feedback. friendly and always willing to go the extra mile. thank you Casandra
5/5
TrustpilotExcellent service from our sales…
Excellent service from our sales progressor Jessica Kemp, professional, responsive, and always at the end of the phone to answer any questions. Highly recommended.
Agent replied · 24 January 2026
Thank you for your review, Alex. We're really pleased to hear Jessica provided such responsive and professional support and was always available when you needed answers. We appreciate your recommendation!
5/5
TrustpilotHouse purchase
I just wanted to say a massive thanks to Connie and Dominyka for their help with my recent house purchase. Throughout the process, I received frequent updates, which made buying my first home really easy and the whole experience very smooth.
Agent replied · 24 January 2026
Thank you for your kind feedback, Max. It's great Connie and Dominyka kept you well informed and helped make your first home purchase feel smooth and straightforward. We're glad the regular updates made a difference!
5/5
TrustpilotSuper helpful and guided us through any…
Super helpful and guided us through any issues that appeared!
Agent replied · 24 January 2026
Thank you for your feedback! We're happy to hear you felt well supported and guided through any issues along the way. We appreciate you taking the time to share this!
5/5
TrustpilotI have had to deal with a lot of…
I have had to deal with a lot of unforeseen issues with my property recently.
Agent replied · 24 January 2026
Thank you for sharing this, Andrea. It's great to hear Holly Starks has been such a supportive and reassuring presence during a difficult time, and that speaking with her has helped you feel more at ease. We're so happy you felt understood and well supported!
5/5
TrustpilotGreat service!
I honestly couldn’t have asked for a better team to look after us, especially our seller progressor from Minors And Brady. From start to finish Cass was absolutely fantastic so supportive, friendly, and always a step ahead of everything. What really stood out with Cass was how approachable and caring she was ,it genuinely felt like having a friend guiding me through it all rather than just someone doing a job. Nothing was ever too much trouble and not once has she made us feel like we were too much.
5/5
TrustpilotThay kept us up to date with everything…JK
Thay kept us up to date with everything jessica kept in touch with us all the time nothing was too much trouble. Thanks jess
Agent replied · 24 January 2026
Thank you for your feedback, Julie. We are glad to hear you were kept fully up to date and that Jessica stayed in regular contact throughout. It is great to know her support made things easier for you!
5/5
TrustpilotGreat to work with
Great to work with Jessica Kemp, made everything easy as possible, very please to use them
Agent replied · 24 January 2026
Thank you for your feedback, Barry. It's great that everything felt straightforward and that you were pleased with the service. We appreciate you taking the time to share this!
5/5
TrustpilotKnowledgable and helpful
I had a viewing for a property recently with Lara and it was refreshing to have an agent who could actually answer my questions and was knowledgeable about the property she was showing. I actually hope when I find a property to purchase that she’s the agent that it’s through as she throughly earned that sales commission. Really impressed with the whole experience.
Agent replied · 23 January 2026
Thank you for your review, Rachelle! It's great to hear the viewing felt informative and that Lara’s knowledge stood out. We are pleased the experience made such a strong impression and wish you all the best with your search!
5/5
TrustpilotI had a viewing with Lara a few days…
I had a viewing with Lara a few days ago. She was very friendly, enthusiastic about her work and explained all of my questions regarding the property. Thank you!
Agent replied · 23 January 2026
Thank you for your feedback. We are glad to hear Lara’s friendly approach and enthusiasm helped answer your questions clearly and made the viewing a positive experience!
5/5
GoogleHappy with them. Offer accepted on house. Lauren was a great help throughout the entire process.
Agent replied · 17 April 2026
Thank you for your review, Dean. We are pleased to hear the offer was accepted and that you felt well supported throughout the process. We appreciate you taking the time to share your feedback.
5/5
GoogleHaving now completed the sale of our property, through Minors and Brady, I felt it was very important to leave a reference about the services provided to us It is a very difficult time and extremally stressful when selling a property and to be honest even as people that have moved far too often there is what seems a process you have to go through that has not changed for millenia. Prior to using Minors and Brady we have experienced the usual suspects where you meet a senior person (prior to marketing) selling the company benefits, followed up by your local person (once you chose the company) then an independent photographer attends (for their allotted slot (and they may be working for numerous companies on that given day) and then finally your handed over to the weekend team who may or may not have any ownership of the property and have limited involvement through the sales process and they are then expected to sell your property, if you reflect on this it is a broken and floored system and quite frankly very poor for you as the seller. This all changed for us when we contacted Minors and Brady and the ensuing service we received which was both encouraging and totally new, to be honest for us Minors and Brady undersell what they offer as a service to you the customer and all for the same price as their competitors. When we called we were introduced to the prime homes team and from this we then met and dealt with (all through the process) the listings director who personally undertook all viewings throughout which in turn gave us far more comfort and perhaps more importantly continuity (keeping the property knowledge we explained) making the sales process easier and more viable The Minors and Brady in house team attended to take pictures and a second visit for the unbelievable video that was produced. In our opinion this part of the service is totally undersold as the visuals are so important when selling a property and the team were so attentive to varying factors (which we have never experienced before), as mentioned you normally have your 2 hour slot and that’s it, but the Minors and Brady team stayed all day getting so many pictures with lights on/off, daylight, dusk evening etc the commitment to ensuring they captured the property at its best was so impressive and the difference to us as the customer in dealing with an in house team is unmeasurable, this should be explained thoroughly to all potential sellers as it is not something we have experienced before but something perhaps we should have been offered, why haven’t we? Then the video, really not sure what I can say here other than wow and a huge thanks (it’s a must try in your lifetime of selling for sure) Now all of this is pointless in mentioning unless of course Minors and Brady sell your property…………………………………Minors and Brady secured us a sale within 8 days (at full asking price) and a completion in just under 9 weeks I also need to mention once you have a buyer you are then passed onto someone within the aftersales team who owns the same process and sees your sale through to completion, this person is part of the same team you have been dealing with so yet again giving you the continuity you need - sometimes once you have a buyer this can become the stagnant and frustrating part of the sale and you need this to move along efficiently and effectively If you are looking to sell your property and are fed up being on the conveyor belt of the same old same old then for us there is really only on option which is Minors and Brady Don’t take my opinion as gospel give them a ring and see how pleased you will be with this choice and then maybe you will be the next person waxing lyrical about a fantastic company like Minors and Brady
Agent replied · 12 October 2026
Thank you for taking the time to share such a detailed review, David. We really appreciate you highlighting the continuity, care, and effort the team put into your sale from start to finish. It’s great to hear the process felt clear and well supported, and we’re grateful you chose Minors and Brady to handle such an important move.
5/5
GoogleVery helpful and professional, I deal with Samuel and find his knowledge and understanding to be outstanding ⭐️
Agent replied · 11 October 2026
Thank you, Tracy. It is great to hear that Samuel’s knowledge and understanding have stood out and that you have found his support so helpful and professional.
5/5
GoogleSam come over and carried out an inspection and was very helpful and gave some good pointers. Very impressed
Agent replied · 11 October 2026
Thank you, Bradley. It is good to hear that Sam was helpful during the inspection and able to offer useful advice. We are glad you were impressed with the service.
5/5
GoogleSam was lovely very professional would highly recommend
Agent replied · 11 October 2026
Thank you, Linda. It is great to hear that Sam’s professional and friendly approach made such a positive impression. We appreciate your recommendation.
5/5
GoogleSam carried out a house inspection and was very friendly and professional.
Agent replied · 11 October 2026
Thank you for your review, Remy. It is great to hear that Sam handled the inspection in a friendly and professional way.
5/5
GoogleHad Ryan come round from the Oulton Broad department to my house for putting it up for rent. He was very helpful and professional from the first phone call, through the viewing, and even afterwards. He wasn’t pushy at all, just honest, reliable, and supportive every step of the way. Highly recommend!
Agent replied · 11 October 2026
Thank you, Sam. It is great to hear that Ryan’s honest and supportive approach stood out from the very first call through to the visit and beyond. We are glad the experience felt straightforward and pressure free, and we appreciate your recommendation.
5/5
GoogleGreat friendly service from all the staff especially Sam Sykes Drinkell that manages my properties. Always on hand when needed, very friendly, professional and knowledgeable, Can’t fault him. Thanks so much!
Agent replied · 11 October 2026
Thank you, Laura, for your lovely feedback. It is great to hear you have had such a positive experience with the team, and Sam will really appreciate your kind words. We are glad to know you feel well supported and looked after.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,605 reviews rated 4.9 out of 5, followed by Norwich with 2,359.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
