Trusted Agent profile
★★★★★
4,732 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,732 reviews on four platforms, rated 4.9 out of 5 overall.
2,295
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,008
Reviews on Trustpilot
Business-wide
Minors and Brady's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGood communication in lead up to…
Good communication in lead up to viewing as was tricky booking one due to tennants being in situ.Kian was very helpful throughout and answered all of our queries. He was one of the best Agents we have encountered in our search so far.
5/5
TrustpilotMinors and Brady Cassandra Creak
Minors and Brady Cassandra CreakCassandra was so helpful in the sale of our home and was so good in keeping me updated on the progress regularly
5/5
TrustpilotExcellent selling experience
Excellent selling process managed by Cass and Lee’s sales team were also terrific. We were extremely happy with the entire service therefore would definitely recommend using Minors and Brady.
5/5
TrustpilotFirst class experience
Viewed a couple of properties with Kian, found him to have good local knowledge & generally very professional
5/5
TrustpilotMia who showed me around my new Property
Mia who showed me around my new property did everything she could to find out things for me and was very helpful. Thankyou Mia
5/5
TrustpilotMinors and Brady have been great cass…
Minors and Brady have been great cass from after sales have been very helpful chasing things up for me etc , will definitely be using minors and Brady again , was slow with completing but nothing that they could have helped , all in all for minors and Brady 5star :)
5/5
TrustpilotShown around several properties by…
Shown around several properties by Hannah, very knowledgeable about the properties, answered all questions, friendly and patient a good advert for the agenys
5/5
TrustpilotGreat service from Cassandra during the…
Great service from Cassandra during the sale of our property and keeping us updated on the progress Many thanks Alan
5/5
TrustpilotCassandra Creak and everyone else at…
Cassandra Creak and everyone else at Minors and Brady that helped with my purchase were great! Straightforward process and any questions answered quickly.
5/5
TrustpilotNew property search
My wife and I are looking to relocate to Norfolk and Minors & Brady have been a great help in our search for a new property. We recently viewed a couple of properties where Hannah Graver giving us a tour. She was very friendly and knowledgeable about the properties, answering any questions we had. Very happy with the service.
5/5
TrustpilotLettings Team - Sam Carpenter M&B
I have been relying on Minors & Brady for the rental management of my properties for numerous years, and I must say they have been impeccable. Just recently, they efficiently found and secured a tenant in Carlton Colville who perfectly met all my criteria. Sam Carpenter was in charge of the reletting process and kept me informed at every step, putting in considerable effort to ensure the right tenants were chosen.
5/5
TrustpilotSamuel Carpenter
Great people to work with Samuel Carpenter was absolutely fantastic, really appreciate all his help
5/5
TrustpilotMy thanks to Cass for making the…
My thanks to Cass for making the purchase as smooth as possible.
5/5
TrustpilotFabulous
Minors & Brady have been really great with information on our buying a house. Cassandra Creak went above and beyond, helpful, polite, friendly and kept us informed at every stage, we cannot thank her enough
5/5
TrustpilotExcellent communication through the…
Excellent communication through the process
5/5
TrustpilotMinors and Brady have gone above and beyond
Minors and Brady have done an exceptional job selling my property. Rosie has supported me all the way through the sale which had quite a few challenges along the way. Rosie kept me informed and liaised with the purchaser and ensured we met the many requirements asked of us to complete the sale. Rosie you are a star and I couldn’t have coped without you. You kept me calm and made me smile. Thank you to all of the staff who worked really hard.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWe were shown around by Liam who recently joined the company. Very cheery, polite and welcoming, assisted us navigating around the property and answered our queries. 5* service :)
5/5
GoogleCaitlin has worked miracles to get our purchase over the line and I believe that without her dedication and hard work, we would not be enjoying our latest home. Heart felt thanks from Tim & Chris xx
5/5
GoogleMinors & Brady were phenomenal throughout the entire renting process - James and Joe, in particular, were the people that help us out. I would definitely go back to Minors & Brady if I were looking for a house to rent (and I am sure their other services are equally great!)
5/5
GoogleLiam was of great help in showing us around a potential first home. The company in general has been very easy to contact and viewings or queries were easily sorted.
5/5
GoogleWow wow wow. What an amazing agent to work with. I cannot thank Nagilla enough for all of her hard work and support these past few months. She has been the point of contact and is always available. She liaised between solicitors for both parties, at times very stressful conversations had. We have had an amazing experience with M&B throughout. Eventually exchanging yesterday. Thank you so very much for everything you have done Nagilla. You were amazing :)
5/5
GoogleMinor and Brady were incredibly helpful, efficient and effective. James was particularly great at guiding us and being helpful towards us in order to sort out our first student house.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Minors and Brady is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 20202020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023Source: The British Property Awards winners lists, as published, linked by year.
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Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,375.
The five Minors and Brady offices, by town:
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
