5/5
TrustpilotGreat service from Cassandra during the…
Great service from Cassandra during the sale of our property and keeping us updated on the progress Many thanks Alan
Trusted Agent profile
Minors and Brady estate agents in Lowestoft, Norwich, Wroxham and 2 more
★★★★★
4,725 reviews across 5 offices and 4 platforms
Minors and Brady has five offices, in Lowestoft, Norwich, Wroxham, Caister-On-Sea and Dereham. Together they have 4,725 reviews on four platforms, rated 4.9 out of 5 overall.
2,290
Reviews on Google
All 5 offices
424
Reviews on Facebook
All 5 offices
5
Reviews on Yell
All 5 offices
2,006
Reviews on Trustpilot
Business-wide
Our offices
Minors and Brady's five offices, most reviewed first. Each has its own page.
- Minors and Brady Lowestoft142 London Road North, Lowestoft, NR32 1HB, NR32 1HB2,616 reviews · 306 on Google (4.9)145 in the last 90 days
- Minors and Brady Norwich107 Unthank Road, NR2 2PE2,370 reviews · 583 on Google (4.9)165 in the last 90 days
- Minors and Brady WroxhamChurch Road, NR12 8UG2,288 reviews · 547 on Google (4.9)132 in the last 90 days
- Minors and Brady Caister-On-Sea48 High Street, NR30 5EH2,273 reviews · 493 on Google (4.8)131 in the last 90 days
- Minors and Brady Dereham9a Market Place, NR19 2AW2,135 reviews · 361 on Google (4.8)138 in the last 90 days
Latest reviews from every Minors and Brady office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotCassandra Creak and everyone else at…
Cassandra Creak and everyone else at Minors and Brady that helped with my purchase were great! Straightforward process and any questions answered quickly.
5/5
TrustpilotNew property search
My wife and I are looking to relocate to Norfolk and Minors & Brady have been a great help in our search for a new property. We recently viewed a couple of properties where Hannah Graver giving us a tour. She was very friendly and knowledgeable about the properties, answering any questions we had. Very happy with the service.
5/5
TrustpilotLettings Team - Sam Carpenter M&B
I have been relying on Minors & Brady for the rental management of my properties for numerous years, and I must say they have been impeccable. Just recently, they efficiently found and secured a tenant in Carlton Colville who perfectly met all my criteria. Sam Carpenter was in charge of the reletting process and kept me informed at every step, putting in considerable effort to ensure the right tenants were chosen.
5/5
TrustpilotSamuel Carpenter
Great people to work with Samuel Carpenter was absolutely fantastic, really appreciate all his help
5/5
TrustpilotMy thanks to Cass for making the…
My thanks to Cass for making the purchase as smooth as possible.
5/5
TrustpilotFabulous
Minors & Brady have been really great with information on our buying a house. Cassandra Creak went above and beyond, helpful, polite, friendly and kept us informed at every stage, we cannot thank her enough
5/5
TrustpilotExcellent communication through the…
Excellent communication through the process
5/5
TrustpilotMinors and Brady have gone above and beyond
Minors and Brady have done an exceptional job selling my property. Rosie has supported me all the way through the sale which had quite a few challenges along the way. Rosie kept me informed and liaised with the purchaser and ensured we met the many requirements asked of us to complete the sale. Rosie you are a star and I couldn’t have coped without you. You kept me calm and made me smile. Thank you to all of the staff who worked really hard.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleWe were shown around by Liam who recently joined the company. Very cheery, polite and welcoming, assisted us navigating around the property and answered our queries. 5* service :)
5/5
GoogleCaitlin has worked miracles to get our purchase over the line and I believe that without her dedication and hard work, we would not be enjoying our latest home. Heart felt thanks from Tim & Chris xx
5/5
GoogleMinors & Brady were phenomenal throughout the entire renting process - James and Joe, in particular, were the people that help us out. I would definitely go back to Minors & Brady if I were looking for a house to rent (and I am sure their other services are equally great!)
5/5
GoogleLiam was of great help in showing us around a potential first home. The company in general has been very easy to contact and viewings or queries were easily sorted.
5/5
GoogleWow wow wow. What an amazing agent to work with. I cannot thank Nagilla enough for all of her hard work and support these past few months. She has been the point of contact and is always available. She liaised between solicitors for both parties, at times very stressful conversations had. We have had an amazing experience with M&B throughout. Eventually exchanging yesterday. Thank you so very much for everything you have done Nagilla. You were amazing :)
5/5
GoogleMinor and Brady were incredibly helpful, efficient and effective. James was particularly great at guiding us and being helpful towards us in order to sort out our first student house.
5/5
GooglePurchased a property through Minors and Brady this year. Scott O'Neill and the team have been exceptional in their communication and support throughout the sale despite the extended delays which were out of their control. Extremely happy with their services and continuous attention in regards to the purchase. All in all, brilliant estate agents and highly recomended. Will be coming back in the future.PositiveProfessionalism
5/5
GoogleI cannot speak highly enough of Minors & Brady. From day 1 they were nothing but helpful. My partner and I had so many issues with other agencies that when these guys actually answered the phone and kept us updated we were completely shocked. Work with them and they will work with you. Shoutout to Beth from the Wroxham branch. She is without a doubt the best housing agent working in the east of England. Incredibly helpful and understanding especially given the stressful circumstances. Without a doubt 10/10 you dont need to go to anyone else. Minors & Brady all the way.
5/5
GoogleJulia was amazingly helpful, answering any queries quickly and kept us informed throughout each step of the process. Highly recommend Minors & Brady to anyone thinking of selling their home!
5/5
GoogleThank You Nagilla for your dedication in progressing our purchase, for we now have the keys!! We were impressed by your professionalism, determination and ability to move our purchase through to completion. Taking over from a colleague mid process you came in running and are a credit to Minors & Brady Estate Agents.
5/5
GoogleA great selling experience, prompt, professional and got the price they said they would. Claire Wilson in the aftersales team was especially good and made the process as easy as possible, we were kept informed of everything and any issue was swiftly dealt with.
5/5
GoogleThank you Gina Page for your hard work in getting our purchase over the line. Gina in the aftersales team kept me updated every week on any progress on our purchase/sale which was so much appreciated during what was a very stressful time.
Agent replied · 17 June 2024
Dear Mike, Thank you for taking the time to share your positive experience with Minors & Brady. We greatly appreciate your kind words and are thrilled to hear that Gina from our outstanding aftersales team provided you with excellent service. If you ever require our services again in the future, please do not hesitate to reach out. We are here to assist you every step of the way. Best wishes, Minors & Brady
5/5
GoogleClaire has been exceptionally helpful during the aftersales stage, calling me regularly with updates and proactivelly contacting both solicitors to help progress the sale. She has kept her promises and has demonstrated good organisational and customer service skills. Thank you Claire!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Minors and Brady, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Minors and Brady is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Minors and Brady is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Minors and Brady and its branches won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winners in one year, the group and its branches: 2023.
British Property Awards by year, 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Minors and Brady
Which Minors and Brady office has the most reviews?
Lowestoft has the most, with 2,616 reviews rated 4.9 out of 5, followed by Norwich with 2,370.
Where are the Minors and Brady offices?
The five Minors and Brady offices, by town:
- Caister-On-Sea: 48 High Street, Caister-On-Sea, NR30 5EH
- Dereham: 9a Market Place, Dereham, NR19 2AW
- Lowestoft: 142 London Road North, Lowestoft, NR32 1HB, NR32 1HB
- Norwich: 107 Unthank Road, Norwich, NR2 2PE
- Wroxham: Church Road, Wroxham, NR12 8UG
Has Minors and Brady won any awards?
Yes. In The Trusted Agent 2026 awards, Norwich won Trusted Agent, Wroxham won Trusted Agent and Caister-On-Sea won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for East of England Estate Agency of the Year. The group and its branches have also won 4 other industry awards since 2020.
