Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI had a brilliant service, so glad I called. I’m a new investor and still finding my feet. Julie and Emma made it so easy for me. From the off they were approachable, knowledgeable and extremely supportive. They went above and beyond, even providing me with useful contacts. Starting out as a newbie is daunting but they both made things so easy. I would definitely recommend working with Julie and Emma. In fact I shall be in contact in the near future.!! Thanks to you both.
Sue · 16 May 2025 · Merryweathers Rotherham Sales
Agent replied · 3 June 2025
Thanks so much for your kind words. We're really glad Julie and Emma could make the process easier for you. Looking forward to working with you again soon!
★★★★★ 5/5
GoogleI had a brilliant service, so glad I called. I’m a new investor and still finding my feet. Julie and Emma made it so easy for me. From the off they were approachable, knowledgeable and extremely supportive. They went above and beyond, even providing me with useful contacts. Starting out as a newbie is daunting but they both made things so easy. I would definitely recommend working with Julie and Emma. In fact I shall be in contact in the near future.!! Thanks to you both.
Sue · 15 May 2025 · Merryweathers Rotherham Lettings
Agent replied · 29 May 2025
Thanks so much for your kind words. We're really glad Julie and Emma could make the process easier for you. Looking forward to working with you again soon!
★★★★★ 1/5
GoogleUnprofessional and unacceptable treatment.
I have got a terrible experience with the company. With tenants, I always thought agents are generally kind and helpful. Especially with tenants who never defaulted any payments and was very responsive we expect some support (at least some) which wasn’t the case with this company. We went through a discriminative, unhelpful and unkind time. Landlords have their rights and they may wish to change their minds (unreasonable as well) what they wanted but we believe that the agent has to keep up their word.
We were tenants in a property under this company and when we raise a fault in the house, we will be informed that the contractors are expensive to book in so we have to try and DIY first. Once I was said I will be charged for call out if the issue is a simple fix by a contractor. I never understood the logic behind that, if I am able to fix a problem then why would I bother to raise the concern. Why would I spend my time waiting for this expensive contractor to arrange both parties time and come over to rectify the issue. This was also a major issue when the house was not heating, isn’t that enough during winter for a tenant to notify. I had to negotiate with the office to get that sorted. It was sad and I was not sure what a tenant should know.
I am happy to forget all the rest, but when it came to renewal of my tenancy agreement, I was promised that I will get 6 months or for 12 months and after a week I was offered a rolling monthly renewal. As with any family, we made our plans. We have got 3 children, all school going and 2 of them are primary schooling. All of a sudden in a couple of weeks of the renewal promise we were called to inform that we will have to leave the house in 2 months. I don’t want to mention the reasons we were told over the phone because all that sounded difficult to grasp. By the time we got agreement that our renewal will be done we already signed contracts with broadband (losing cause now for early termination) and also planned our household which included 3 children. I never understood what made them not accept our multiple requests to kindly extend the term for few more months or few more weeks at least. Not even for few more days extension was granted. We received the solicitor’s section 21 notice, to leave the property in 2 months. We will definitely leave the property even without a notice of that kind, we are not of any who would want to live without a reason and cling to a house with excuses. We always complied with the rules, are high tax payers, professional job holders, serves public and understood difficulties that people struggle with. Despite all the above, when we were in such a difficult situation, in the middle of a school academic year for 3 children, including important board exams at school for children we were treated with no kindness. We expected some understanding and respect, which neither the company nor the landlord (we never had any direct communication with landlord, we believe our messages and request are always directed to the landlord) appreciated.
The day we were supposed to leave the property came in and we kept the promise and left the house. We moved to a small AirBnB apartment, 2 bedroom place which we paid a huge amount as expected. Finding a rental house or buying a house is not easy for a household of our size with school going children. Everyone appreciates this but not this company unfortunately. We don’t know if the landlord appreciates that either. Anyways, we couldn’t find a suitable home by the notice period so moved out and lived in a small AirBnB apartment, moved the furniture to a different storage space, paying everywhere big money. Had we got bit of understanding and support we would not have been put to bear all the stress that we went through. Our little 3 years old daughter got admitted in the hospital for 4 days for serious illness, this was not a problem for them either. We had sleepless nights, struggles and became so stressed. Finally a days notice we were asked to handover the key, what more.
Dr · 14 May 2025 · Merryweathers Rotherham Lettings
Agent replied · 14 April 2026
Thank you for taking the time to leave your feedback. We are sorry to hear that you were unhappy with your experience. As agents, we have a responsibility to follow the landlord’s instructions and ensure we act within legal guidelines. Tenants are encouraged to try simple maintenance fixes where appropriate, for example changing light bulbs or repressurising a boiler, before a contractor is called out in order to avoid unnecessary delays and costs.
In terms of your tenancy ending, once a Section 21 notice is served, the legal notice period is 8 weeks. Unfortunately, we are unable to extend this period beyond what is required by law.
We understand that moving can be a stressful time, especially for families, and we are sorry that this process was difficult for you. Should you wish to discuss this further, please contact us directly.
★★★★★ 5/5
GoogleWe had an emergency last Friday morning with our radiators as they were all suddenly blasting out heat and nothing we did was helping. I rang Merryweathers and spoke to Corrine. By 3.30pm an engineer was at our home and the problem was solved. A valve needed replacing. Thanks to the prompt response from Corrine and the men at GasTech we were able to sleep that night! Thank you. Mr. & Mrs. Lilley
Nevillene · 14 May 2025 · Merryweathers Rotherham Lettings
Agent replied · 14 April 2026
Thank you so much for your lovely review, Mr. and Mrs. Lilley! We're really glad Corrine and the GasTech team were able to get everything sorted so quickly for you. If you ever need anything again, we’re always here to help!
★★★★★ 5/5
GoogleHow’re thanks to Sue and Shelley for a smooth transition to moving home. Thanks million to Merryweather’s of Rotherham.
Roger · 14 May 2025 · Merryweathers Rotherham Lettings
Agent replied · 14 April 2026
Thank you so much for your kind words! We’re really happy to hear Sue, Shelley, and the team at Merryweathers Rotherham helped make your move a smooth one. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleRob and Allie at the Barnsley office sold our property, despite the elongated timescales Allie kept pushing the process along and keeping us upto date. Pleased with the service and a good job.
Martin · 13 May 2025 · Merryweathers Barnsley
Agent replied · 13 April 2026
We're pleased to hear you were happy with the service. Allie and Rob always work hard to keep things moving, even when the process takes a bit longer. Thanks for your kind words! :)
★★★★★ 5/5
GoogleA positive experience with Merryweathers in Barnsley, would highly recommend. Allie and Rob did a fantastic job selling our property, with Allie going above and beyond throughout the process to ensure the sale went through smoothly. We can't thank you enough, great job👍 …
Sue · 13 May 2025 · Merryweathers Barnsley
Agent replied · 8 January 2025
Glad to hear Rob and Allie were able to support you throughout the process. Our team always aims to go the extra mile. Thanks for your kind words! :)
★★★★★ 5/5
GoogleHeidi was amazing with helping us get our first house and kept us updated with everything in the process
Megan · 13 May 2025 · Merryweathers Rotherham Sales
Agent replied · 13 April 2026
Thank you so much for your kind words! We’re thrilled to hear that Heidi was able to help. We’ll be sure to pass on your lovely feedback to her!
★★★★★ 5/5
GoogleExceptional communication and assistance from the start; Heidi was outstanding and a valuable asset to Merryweathers.
Philip · 13 May 2025 · Merryweathers Rotherham Sales
Agent replied · 13 April 2026
Thank you for the great review! We're thrilled to hear you had such a positive experience with Heidi. We'll make sure she sees your kind words!
★★★★★ 5/5
GoogleThankyou for everything Emily,Sue and shelley for your help whilst purchasing my first property
Lauren · 13 May 2025 · Merryweathers Rotherham Sales
Agent replied · 13 April 2026
Thank you for the lovely review! We’re so pleased Emily, Sue, and Shelley could help make buying your first home a great experience. Wishing you lots of happiness in your new place!
★★★★★ 5/5
GoogleAllie was amazing with helping assist me with selling my house. She was very friendly and communicative throughout the process. She would go above and beyond to help everything go as smooth as possible. Her response rates where fantastic and I felt I could contact her with any questions or worries. Great listing and pictures from Rob. I would definitely recommend this estate agent. They have a great extra feature where they put you on multiple external platforms for no extra cost. Thank you for everything:)
Sarah-jayne · 13 May 2025 · Merryweathers Barnsley
Agent replied · 14 August 2025
Thank you so much for your kind words! We’re so happy to hear Allie made the process smooth and easy for you. She truly goes above and beyond for our clients, and it’s great to know that Rob’s listing and photos made a difference too. We’re glad you took advantage of our extra features, and we really appreciate your recommendation. If you ever need us again, we’re here to help!
★★★★★ 5/5
GoogleThankyou for everything Emily,Sue and shelley for your help whilst purchasing my first property
Lauren · 8 May 2025 · Merryweathers Rotherham Lettings
Agent replied · 14 April 2026
Thank you for the lovely review! We’re so pleased Emily, Sue, and Shelley could help make buying your first home a great experience. Wishing you lots of happiness in your new place!
★★★★★ 5/5
GoogleFirst class service and very helpful at all times .
Susan · 2 May 2025 · Merryweathers Rotherham Lettings
Agent replied · 14 April 2026
Thank you for the great review! We're so pleased to hear you found our service helpful. We're always here if you need anything!
★★★★★ 5/5
GoogleFirst class service and very helpful at all times .
Susan · 1 May 2025 · Merryweathers Rotherham Sales
Agent replied · 13 April 2026
Thank you for the great review! We're so pleased to hear you found our service helpful. We're always here if you need anything!
★★★★★ 5/5
GoogleCan't speak highly enough of the MW team and especially Allie. She made the whole process straight forward and just a dream to speak with at the different stages. If I need to sell/buy again, I'll go there.
Cameron · 28 April 2025 · Merryweathers Barnsley
Agent replied · 13 April 2026
Thank you so much for your amazing feedback! We’re thrilled to hear Allie and the team made the process so smooth for you. We’d be delighted to help you again whenever you need us!
★★★★★ 1/5
TrustpilotUnprofessional and unacceptable…
Unprofessional and unacceptable treatment.
SAK · 26 April 2025 · Merryweathers Mexborough
Agent replied · 26 December 2025
Thank you for taking the time to leave your feedback. We are sorry to hear that you were unhappy with your experience. As agents, we have a responsibility to follow the landlord’s instructions and ensure we act within legal guidelines. Tenants are encouraged to try simple maintenance fixes where appropriate, for example changing light bulbs or repressurising a boiler, before a contractor is called out in order to avoid unnecessary delays and costs.
In terms of your tenancy ending, once a Section 21 notice is served, the legal notice period is 8 weeks. Unfortunately, we are unable to extend this period beyond what is required by law.
We understand that moving can be a stressful time, especially for families, and we are sorry that this process was difficult for you. Should you wish to discuss this further, please contact us directly.
★★★★★ 5/5
TrustpilotVery helpful and efficient
Allie and Rob and the team at Barnsley were great. Kept me informed every step of the way. Nothing was too much trouble. Always helpful through the whole process. I would highly recommend them.
Valerie · 17 April 2025 · Merryweathers Rotherham Lettings
Agent replied · 26 December 2025
Thank you for your lovely review :) We will pass on the kind words to Allie and Rob :)
★★★★★ 5/5
GoogleAllie Rogan from the Barnsley office is so helpful and professional!
From viewing to completion she was amazing. And even after the sale, she’s been so helpful together with her colleagues. Highly recommended
Lipalesa · 15 April 2025 · Merryweathers Barnsley
Agent replied · 13 April 2026
Thank you for the wonderful feedback! We’re so pleased to hear Allie and the Barnsley team were there for you every step of the way, even after completion. We’ll be sure to pass on your kind words!
★★★★★ 5/5
GoogleVery professional team & communication was excellent.
Paula · 14 April 2025 · Merryweathers Rotherham Lettings
Agent replied · 26 December 2024
Thank you for your review! We're glad you found our team professional and appreciated the excellent communication.
★★★★★ 5/5
GoogleI had the pleasure of meeting Corinne last week an she definitely is an asset to the company, answered all my questions an guided me through the process of letting
Sarah · 14 April 2025 · Merryweathers Rotherham Lettings
Agent replied · 26 December 2024
Thank you for your kind words! We're happy to hear Corinne was helpful and guided you through the letting process. She's truly an asset to our team!
★★★★★ 5/5
GoogleExcellent service and highly recommended! All the staff very friendly, helpful and professional with special mention to Jon for knowledge of the market and valuation, and to Shelley for skilful negotiation and process. We were kept fully …
Liz · 14 April 2025 · Merryweathers Rotherham Lettings
Agent replied · 26 December 2024
Thank you for your review for the Rotherham team. We will ensure your kind words are passed along. Please don't hesitate to reach out if you need any assistance in the future :)
★★★★★ 5/5
GoogleToAll the staff at. the Rotherham branch I would like to thank for the way you dealt with my sale. From start to finish
Very profesional respectful …
Ian · 14 April 2025 · Merryweathers Rotherham Lettings
Agent replied · 26 December 2024
Thank you for your great review of your sale experience. Please don't hesitate to reach out if you need any assistance in the future :)
★★★★★ 5/5
GoogleThe service has been friendly and professional throughout the sale.
Shelley has been especially helpful throughout and always willing to help with information and keeping us up to speed with the sale.
Thank you very much for all your help.
Neil · 14 April 2025 · Merryweathers Rotherham Lettings
Agent replied · 26 December 2024
Thank you for your review and kind words for Shelley. We will pass them along. Please don't hesitate to reach out if you need any assistance in the future :)
★★★★★ 5/5
GoogleWould not hesitate to recommend.
All the staff are very friendly but special mention to Jon, very professional and has vast knowledge of the local market. …
Lynn · 14 April 2025 · Merryweathers Rotherham Lettings
Agent replied · 26 December 2024
Thank you for your lovely review and special mentions. We will be sure to pass your kind words along. Please don't hesitate to reach out if you need any assistance in the future :)
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