Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThe service has been friendly and professional throughout the sale.
Shelley has been especially helpful throughout and always willing to help with information and keeping us up to speed with the sale.
Thank you very much for all your help.
Neil · 22 August 2025 · Merryweathers Rotherham Sales
Agent replied · 10 December 2024
Thank you for your review and kind words for Shelley. We will pass them along. Please don't hesitate to reach out if you need any assistance in the future :)
★★★★★ 5/5
GoogleWould not hesitate to recommend.
All the staff are very friendly but special mention to Jon, very professional and has vast knowledge of the local market.
Also Emily who kept us well informed of the marketing/sale at all times and ensured the sale went through smoothly.
Lynn · 22 August 2025 · Merryweathers Rotherham Sales
Agent replied · 10 December 2024
Thank you for your lovely review and special mentions. We will be sure to pass your kind words along. Please don't hesitate to reach out if you need any assistance in the future :)
★★★★★ 5/5
GoogleLovely staff, Emily has made the process very smooth so far and has helped us lots as we are first time buyers. Thank you xx
Olivia · 22 August 2025 · Merryweathers Rotherham Sales
Agent replied · 10 December 2024
Thank you for your great review. Emily is amazing and a valued member of the team. Please don't hesitate to reach out if you need any assistance in the future :)
★★★★★ 5/5
GoogleExcellent service! Corinne especially is lovely, quick to respond and sort out any issues. So far my overall experience with Merryweathers has been nothing but positive! :)
Sarah · 22 August 2025 · Merryweathers Rotherham Sales
Agent replied · 22 August 2026
Thank you for your feedback! We're glad to hear you've had a positive experience with us, and that Corinne has been so responsive and helpful. We appreciate your support! :)
★★★★★ 5/5
GoogleCorinne is always friendly and helpful and has always gone above and beyond to help with any issues I have had with the property I rent and addressed problems promptly and professionally
Michelle · 22 August 2025 · Merryweathers Rotherham Sales
Agent replied · 22 August 2026
Thank you for sharing your experience! We're pleased to hear that Corinne has been consistently friendly, helpful, and proactive in addressing any issues with your property. We'll make sure she knows how much her efforts are appreciated!
★★★★★ 5/5
GoogleI have nothing but praise for the team at the Rotherham branch of Merryweathers for their tireless work in ensuring the sale of my property. I would have no hesitation in recommending Merryweathers.
Particular thanks to Shellet Phillips and Emma from the Rotherham branch.
Stephen · 22 August 2025 · Merryweathers Rotherham Sales
Agent replied · 22 August 2026
Thank you so much for your kind words! Your recommendation means the world to us. If you ever need assistance again, we’re always here to help! 🏡😊 …
★★★★★ 5/5
GoogleCorrine is proffesional and a Great Asset To the company. Highly Motivated and knowledgeable. Very friendly and Gets the best quotes. Most importantly Gets the Job in Hand finished
Sundance · 22 August 2025 · Merryweathers Rotherham Sales
Agent replied · 22 August 2026
Thank you for the amazing feedback! We're so glad to hear that Corrine’s professionalism and hard work have made such a difference. She really is a great asset to the team and always goes the extra mile to get things done. We'll be sure to pass on your kind words to her, she’ll be thrilled! 🙌 …
★★★★★ 5/5
GoogleExcellent service kept me informed regularly the staff were brilliant would recommend any time
John · 22 August 2025 · Merryweathers Rotherham Sales
Agent replied · 22 August 2026
Thank you for your kind words! Keeping you informed and providing great service is always our priority. We really appreciate your recommendation! :)
★★★★★ 1/5
GoogleUnprofessional and unacceptable treatment.
I have got a terrible experience with the company. With tenants, I always thought agents are generally kind and helpful. Especially with tenants who never defaulted any payments and was very responsive we expect some support (at least some) which wasn’t the case with this company. We went through a discriminative, unhelpful and unkind time. Landlords have their rights and they may wish to change their minds (unreasonable as well) what they wanted but we believe that the agent has to keep up their word.
We were tenants in a property under this company and when we raise a fault in the house, we will be informed that the contractors are expensive to book in so we have to try and DIY first. Once I was said I will be charged for call out if the issue is a simple fix by a contractor. I never understood the logic behind that, if I am able to fix a problem then why would I bother to raise the concern. Why would I spend my time waiting for this expensive contractor to arrange both parties time and come over to rectify the issue. This was also a major issue when the house was not heating, isn’t that enough during winter for a tenant to notify. I had to negotiate with the office to get that sorted. It was sad and I was not sure what a tenant should know.
I am happy to forget all the rest, but when it came to renewal of my tenancy agreement, I was promised that I will get 6 months or for 12 months and after a week I was offered a rolling monthly renewal. As with any family, we made our plans. We have got 3 children, all school going and 2 of them are primary schooling. All of a sudden in a couple of weeks of the renewal promise we were called to inform that we will have to leave the house in 2 months. I don’t want to mention the reasons we were told over the phone because all that sounded difficult to grasp. By the time we got agreement that our renewal will be done we already signed contracts with broadband (losing cause now for early termination) and also planned our household which included 3 children. I never understood what made them not accept our multiple requests to kindly extend the term for few more months or few more weeks at least. Not even for few more days extension was granted. We received the solicitor’s section 21 notice, to leave the property in 2 months. We will definitely leave the property even without a notice of that kind, we are not of any who would want to live without a reason and cling to a house with excuses. We always complied with the rules, are high tax payers, professional job holders, serves public and understood difficulties that people struggle with. Despite all the above, when we were in such a difficult situation, in the middle of a school academic year for 3 children, including important board exams at school for children we were treated with no kindness. We expected some understanding and respect, which neither the company nor the landlord (we never had any direct communication with landlord, we believe our messages and request are always directed to the landlord) appreciated.
The day we were supposed to leave the property came in and we kept the promise and left the house. We moved to a small AirBnB apartment, 2 bedroom place which we paid a huge amount as expected. Finding a rental house or buying a house is not easy for a household of our size with school going children. Everyone appreciates this but not this company unfortunately. We don’t know if the landlord appreciates that either. Anyways, we couldn’t find a suitable home by the notice period so moved out and lived in a small AirBnB apartment, moved the furniture to a different storage space, paying everywhere big money. Had we got bit of understanding and support we would not have been put to bear all the stress that we went through. Our little 3 years old daughter got admitted in the hospital for 4 days for serious illness, this was not a problem for them either. We had sleepless nights, struggles and became so stressed. Finally a days notice we were asked to handover the key, what more.
Dr · 22 August 2025 · Merryweathers Rotherham Sales
Agent replied · 13 April 2026
Thank you for taking the time to leave your feedback. We are sorry to hear that you were unhappy with your experience. As agents, we have a responsibility to follow the landlord’s instructions and ensure we act within legal guidelines. Tenants are encouraged to try simple maintenance fixes where appropriate, for example changing light bulbs or repressurising a boiler, before a contractor is called out in order to avoid unnecessary delays and costs.
In terms of your tenancy ending, once a Section 21 notice is served, the legal notice period is 8 weeks. Unfortunately, we are unable to extend this period beyond what is required by law.
We understand that moving can be a stressful time, especially for families, and we are sorry that this process was difficult for you. Should you wish to discuss this further, please contact us directly.
★★★★★ 5/5
GoogleWe had an emergency last Friday morning with our radiators as they were all suddenly blasting out heat and nothing we did was helping. I rang Merryweathers and spoke to Corrine. By 3.30pm an engineer was at our home and the problem was solved. A valve needed replacing. Thanks to the prompt response from Corrine and the men at GasTech we were able to sleep that night! Thank you. Mr. & Mrs. Lilley
Nevillene · 22 August 2025 · Merryweathers Rotherham Sales
Agent replied · 13 April 2026
Thank you so much for your lovely review, Mr. and Mrs. Lilley! We're really glad Corrine and the GasTech team were able to get everything sorted so quickly for you. If you ever need anything again, we’re always here to help!
★★★★★ 5/5
GoogleMaggie has been great with me over the last 6 years, could not have asked for a nicer, supportive letting agent. Thanks Maggie!
Mark · 1 August 2025 · Merryweathers Rotherham Sales
Agent replied · 31 August 2025
Thank you so much for your kind words! We're happy to hear Maggie has been such a great support over the years. We'll be sure to pass this on to her. 😊 …
★★★★★ 1/5
GoogleDisappointing level of communication, despite numerous calls and emails regarding a couple of properties, very little or no response by means of follow up and my request for viewings have been ignored, I can only assume this is due to the fact that I don’t require their in-house mortgage services hence I am not deemed a priority ‘Hot customer’ as we all understand ‘kickbacks’ from mortgage applications is a very lucrative business.
Bob · 20 July 2025 · Merryweathers Rotherham Sales
Agent replied · 31 August 2025
Hi Bob,
Thank you for your feedback. We take all concerns seriously and would like to investigate this further to ensure nothing has been missed on our end. We’ve checked our system and haven’t been able to find any record of contact. Could you please email us at ecarter@merryweathers.co.uk with more details, such as your full name, the properties you enquired about or the dates you got in touch? We hope to hear from you soon so we can assist you properly.
★★★★★ 5/5
GoogleSusan is amazing! She is super professional and truly takes an interest in your needs as a buyer. She has been an absolute superstar and has made my house buying experience finally end on a high after not so great experiences with other agencies. Susan is a true asset to Merryweathers, Rotherham and I am so grateful for all she has done for my and my family helping us secure our new home. Thanks again Sue!
Melanie · 20 July 2025 · Merryweathers Rotherham Sales
Agent replied · 31 August 2025
Thank you so much for your lovely words! We're happy to hear Susan made such a positive difference in your experience. We'll be sure to pass this on to her. Wishing you and your family all the best in your new home!
★★★★★ 5/5
GoogleSusan is amazing! She is super professional and truly takes an interest in your needs as a buyer. She has been an absolute superstar and has made my house buying experience finally end on a high after not so great experiences with other agencies. Susan is a true asset to Merryweathers, Rotherham and I am so grateful for all she has done for my and my family helping us secure our new home. Thanks again Sue!
Melanie · 17 July 2025 · Merryweathers Rotherham Lettings
Agent replied · 16 January 2026
Thank you so much for your lovely words! We're happy to hear Susan made such a positive difference in your experience. We'll be sure to pass this on to her. Wishing you and your family all the best in your new home!
★★★★★ 5/5
GoogleI am in the process of buying my first home and it is a stressful process. But dealing with Merryweathers (Rotherham) has been without any stress.
Tthe process so far, has been very positive. Everything has been on point with emails and phone calls answered by the staff on record time. From viewing, to getting mortgage advice and solicitors, everything is going well. The cordination from Merryweathers has been seamless and I am happy to be working with such professionals. Thank you for your service.
Lilly · 14 July 2025 · Merryweathers Rotherham Lettings
Agent replied · 14 April 2026
Thanks for taking the time to leave such a positive review. We're really glad to hear that the process has been smooth for you so far and that the team has been responsive and helpful throughout. Wishing you all the best as you move forward with your purchase!
★★★★★ 5/5
GoogleSelling my house has been a journey ! One that started in September 2024 and finally this week the sale will be complete.
I cannot thank the team at Merryweather enough for their advice, professionalism and patience. Starting with John who gave an honest and fair evaluation and particularly Emily who has answered my endless questions with patience and good humour! Im sure she dreaded my emails. Thank you again to all the team who contributed to completion
Tracey · 14 July 2025 · Merryweathers Rotherham Lettings
Agent replied · 14 April 2026
Thank you for your kind review and for trusting us throughout your journey. We’re delighted the auction was a success and that everything is now coming to completion. It’s been a real team effort, and we’ll be sure to pass your kind words on to Jon and Emily. Wishing you all the best in your next chapter!
★★★★★ 5/5
GoogleMaggie has been great with me over the last 6 years, could not have asked for a nicer, supportive letting agent. Thanks Maggie!
Mark · 14 July 2025 · Merryweathers Rotherham Lettings
Agent replied · 14 April 2026
Thank you so much for your kind words! We're happy to hear Maggie has been such a great support over the years. We'll be sure to pass this on to her. 😊 …
★★★★★ 5/5
GoogleSimply the best
Stunning. Thanks to Susan King for getting the price right and the rest of there support during the selling process. Property sold in the first afternoon of viewings with 3 offers. Obtained a price that was perfect for me.
By far the best Estate Agents and I dealt with in Rotherham. great fees and fantastic staff . I highly recommend them
Raymond · 13 July 2025 · Merryweathers Rotherham Sales
Agent replied · 31 August 2025
Thank you for taking the time to leave such a positive review. We're really glad the sale went smoothly and that the outcome was exactly what you were hoping for. We appreciate your recommendation and wish you all the best moving forward. :)
★★★★★ 1/5
TrustpilotExtremely Disappointing Experience
Extremely Disappointing Experience, Ongoing Issues Ignored
Kasia · 2 July 2025 · Merryweathers Rotherham Lettings
Agent replied · 26 August 2025
While we do not have a contractual relationship with you, as you are neither a tenant nor a landlord with our agency, we take all community concerns seriously and have acted appropriately in response to this situation, including liaising with relevant services and authorities where necessary.
While we appreciate that not all neighbours may be satisfied, we believe this matter has been handled in accordance with our professional obligations as managing agents.
★★★★★ 5/5
GoogleI am in the process of buying my first home and it is a stressful process. But dealing with Merryweathers (Rotherham) has been without any stress.
Tthe process so far, has been very positive. Everything has been on point with emails and phone calls answered by the staff on record time. From viewing, to getting mortgage advice and solicitors, everything is going well. The cordination from Merryweathers has been seamless and I am happy to be working with such professionals. Thank you for your service.
Lilly · 2 July 2025 · Merryweathers Rotherham Sales
Agent replied · 31 August 2025
Thanks for taking the time to leave such a positive review. We're really glad to hear that the process has been smooth for you so far and that the team has been responsive and helpful throughout. Wishing you all the best as you move forward with your purchase!
★★★★★ 5/5
GoogleSelling my house has been a journey ! One that started in September 2024 and finally this week the sale will be complete.
I cannot thank the team at Merryweather enough for their advice, professionalism and patience. Starting with John who gave an honest and fair evaluation and particularly Emily who has answered my endless questions with patience and good humour! Im sure she dreaded my emails. Thank you again to all the team who contributed to completion
Tracey · 2 July 2025 · Merryweathers Rotherham Sales
Agent replied · 31 August 2025
Thank you for your kind review and for trusting us throughout your journey. We’re delighted the auction was a success and that everything is now coming to completion. It’s been a real team effort, and we’ll be sure to pass your kind words on to Jon and Emily. Wishing you all the best in your next chapter!
★★★★★ 5/5
TrustpilotSimply the best
Stunning. Thanks to Susan King for getting the price right and the rest of there support during the selling process. Property sold in the first afternoon of viewings with 3 offers. Obtained a price that was perfect for me.
White · 1 July 2025 · Merryweathers Rotherham Lettings
Agent replied · 26 December 2025
Thank you for your kind words and feedback. Susan and the team were delighted to help, and we’re so pleased the sale went smoothly and at the right price. Wishing you all the best in your next chapter!
★★★★★ 5/5
GoogleHow’re thanks to Sue and Shelley for a smooth transition to moving home. Thanks million to Merryweather’s of Rotherham.
Roger · 2 June 2025 · Merryweathers Rotherham Sales
Agent replied · 31 August 2025
Thank you so much for your kind words! We’re really happy to hear Sue, Shelley, and the team at Merryweathers Rotherham helped make your move a smooth one. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWe couldn’t be more grateful for the support and kindness Allie has shown us throughout our search for both rental and purchase properties. From the very first meeting, she was incredibly welcoming and supportive.
Allie’s knowledge of the local area is second to none, and her ability to really listen to what we are looking for is making the whole process feel smooth and tailored to us. She was always on hand to answer our questions, and nothing ever felt like too much trouble.
Friendly, professional, and genuinely invested in helping us find the right home, Ali is everything you could hope for in an estate agent. We feel lucky to have had her guidance and can’t recommend her highly enough.
LTJ · 16 May 2025 · Merryweathers Barnsley
Agent replied · 13 April 2026
Thank you so much for your wonderful review! We’re so pleased to hear how much you valued Allie’s support and knowledge throughout your search. She truly cares about helping people find the right home, and it’s fantastic to see that come across. We’ll be sure to pass on your lovely feedback. We’re always here if you need anything in the future!
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