Trusted Agent profile · Rotherham, South Yorkshire

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Merryweathers Rotherham Lettings reviews

4.5

★★★★★ Excellent

257 reviews across 2 platforms

47 Moorgate Street, Rotherham, South Yorkshire, S60 2EY

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Merryweathers's office in Rotherham, South Yorkshire, at 47 Moorgate Street, is rated 4.5 out of 5 across 257 reviews on two platforms, including 153 Google reviews rated 4.6.

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4.6 / 5

153

Reviews on Google

This office

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104

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Merryweathers Rotherham

Merryweathers Estate & Letting Agents are the largest independent estate agents in South Yorkshire. Operating in sales, lettings & commercial property, throughout the area. We have quickly adapted to the ever changing world of property and are offering a range of virtual services across our departments, so get in touch to find out more! Just up the road from our sales office is our Lettings office which is opposite the large Oxley & Coward solicitors building. This is our Moorgate street office which is our ‘Lettings Hub’ for the whole of South Yorkshire. They support the branches around South Yorkshire to ensure we offer the best possible lettings service. Find out more about Letting a property. Residential Lettings Let us be the one to look after your investment! With a wide variety of homes available and a comprehensive range of landlord services, we will be there for you every step of the way. Whether you are at the start of your portfolio or have multiple properties, our team are here for you. Fully Managed Landlord Service Let Only Landlord Service Tenant Find Only Landlord Service

Reviews

Every review we hold for the Rotherham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Letting Service

I have been extremely satisfied with the letting service provided by Paige and her team at the Rotherham office. They have been professional, efficient, helpful and supportive throughout the time they have been managing the rental of my property. Communication has always been excellent, and any queries or issues have been dealt with promptly and professionally. I really appreciate the excellent service and support from Paige and the whole team. It has been a pleasure dealing with them, and I would happily recommend the Rotherham office to any landlord looking for a reliable and professional letting service.

Donna · 21 September 2026

5/5

Google

Merryweathers lettings have been fantastic. My property was advertised to let and within a few weeks my new tenant has moved in. All a straight forward process for all involved. Julie and Maggie have both done an excellent job and are a credit to Merryweathers. I used a different letting agent before and had a bad experience so was sceptical about letting again. Julie put my mind at ease . I would highly recommend Merryweathers lettings.

Shaun · 18 October 2025

Agent replied · 16 January 2026

Thank you for your positive review. We are so glad you have found the lettings process with us straightforward. We'll be sure to pass your kind words on to Julie and Maggie. :)

5/5

Google

I am in the process of buying my first home and it is a stressful process. But dealing with Merryweathers (Rotherham) has been without any stress. Tthe process so far, has been very positive. Everything has been on point with emails and phone calls answered by the staff on record time. From viewing, to getting mortgage advice and solicitors, everything is going well. The cordination from Merryweathers has been seamless and I am happy to be working with such professionals. Thank you for your service.

Lilly · 14 July 2025

Agent replied · 14 April 2026

Thanks for taking the time to leave such a positive review. We're really glad to hear that the process has been smooth for you so far and that the team has been responsive and helpful throughout. Wishing you all the best as you move forward with your purchase!

5/5

Google

Corinne in the lettings team is a pleasure to deal with. As a landlord you rely on the professionalism and commerciality of the lettings team and Corinne has delivered on every occasion. She is able to balance the needs of the tenant with the requirements of the landlord and nothing has ever been too much trouble for her. I would highly recommend Merryweathers Lettings Team given their professional approach to managing our property.

Paul · 18 September 2025

Agent replied · 16 January 2026

Thank you so much for your kind words! We’re really pleased Corinne and the lettings team have been able to make things straightforward for you. We really appreciate your recommendation. :)

1/5

Trustpilot

Extremely Disappointing Experience

Extremely Disappointing Experience, Ongoing Issues Ignored I feel compelled to share my experience as a long-standing local resident who has been affected by the way this agency has managed a neighbouring property. Over many months, I have raised repeated concerns regarding persistent disturbances, property damage, and distressing incidents involving the tenants of a property under their management. Unfortunately, I found the agency to be consistently slow to respond, unclear in communication, and unwilling to take responsibility for resolving serious issues. Despite multiple attempts to seek support and clarity, including providing documentation and police reference numbers, I was left without any clear outcomes or evidence of proper investigation. In several communications, there were even references to the wrong property address, which raised serious concerns about the accuracy and care with which the situation was being handled. This created confusion and further delayed any meaningful response. The agency’s handling of complaints did not align with what was outlined in their own published procedures. I had to chase for updates on matters that were highly distressing to my household. At no point was there a clear explanation of what steps were being taken to address the issues reported, nor any reassurance offered to neighbouring residents affected by the situation. There was also a lack of follow-through on key safeguarding concerns raised about the behaviour of individuals associated with the property in question. The emotional strain and disruption caused by the unresolved situation has been significant, not just for my family but for others in the area as well. This experience has left me deeply disappointed and feeling unsupported. I had hoped for a more proactive and responsible approach from a professional managing agent, particularly when residents are impacted by ongoing concerns. Sadly, that has not been the case here.

Kasia · 2 July 2025

Agent replied · 26 August 2025

While we do not have a contractual relationship with you, as you are neither a tenant nor a landlord with our agency, we take all community concerns seriously and have acted appropriately in response to this situation, including liaising with relevant services and authorities where necessary. While we appreciate that not all neighbours may be satisfied, we believe this matter has been handled in accordance with our professional obligations as managing agents.

2/5

Trustpilot

Seemed to be ok, to many "coincidences"

Been interested in buying a house they offered. At the beginning it's been going really well, the only annoying thing were additional sites giving you the opportunity to find solicitors, move companies, and plenty of other things at extra and insane costs. And at some point we decided to do the lvl3 inspection to make sure, that the property is worth buying. Results were devastating: Roof would need replacing, daylight been coming throug a part of it, so I said, that I' m no longer interested. Surprisingly they told me, that it's nothing unusual, and that they'll sort it out with a seller. Surprised and happy, agreed to this solution and after just a few days got an email stating, that issues were dealt with. First warning light - in just a few days?! So I asked for the picture of the loft, where daylight been getting in. I got one - looked like taken in the evening, with a flashlight on - another warning light came on, and I thought that something's fishy going on. So I told them, that I'll do another inspection, and the lady dealing with me asked me: "Oh, is there a point doing another inspection, spending more of your money and postponing the purchase date, when the seller sorted it all out for you?" At this point I knew, that I need to check it. So I hired a roofer to check the quality of repairs. Verdict: Plenty of broken tiles, some still missing, hole left between the roof and wall on one side, rotten wood covered with gravel to hide everything, chimney repaired only on the visible side - massacre! Got back to them, offering 15k less, they replied, that the seller is happy to repair it cheaper. Reminded them, that he stated, that it has been repaired before and withdrawn my interest, loosing over 1k in the process. 2 stars as I have no proof, that they've done ot deliberately, but too many unfortunate coincidences in my opinion. Real date of experience is 09.12.2025

Chris · 18 April 2026

5/5

Google

Selling my house has been a journey ! One that started in September 2024 and finally this week the sale will be complete. I cannot thank the team at Merryweather enough for their advice, professionalism and patience. Starting with John who gave an honest and fair evaluation and particularly Emily who has answered my endless questions with patience and good humour! Im sure she dreaded my emails. Thank you again to all the team who contributed to completion

Tracey · 14 July 2025

Agent replied · 14 April 2026

Thank you for your kind review and for trusting us throughout your journey. We’re delighted the auction was a success and that everything is now coming to completion. It’s been a real team effort, and we’ll be sure to pass your kind words on to Jon and Emily. Wishing you all the best in your next chapter!

5/5

Google

Susan is amazing! She is super professional and truly takes an interest in your needs as a buyer. She has been an absolute superstar and has made my house buying experience finally end on a high after not so great experiences with other agencies. Susan is a true asset to Merryweathers, Rotherham and I am so grateful for all she has done for my and my family helping us secure our new home. Thanks again Sue!

Melanie · 17 July 2025

Agent replied · 16 January 2026

Thank you so much for your lovely words! We're happy to hear Susan made such a positive difference in your experience. We'll be sure to pass this on to her. Wishing you and your family all the best in your new home!

5/5

Google

I had a brilliant service, so glad I called. I’m a new investor and still finding my feet. Julie and Emma made it so easy for me. From the off they were approachable, knowledgeable and extremely supportive. They went above and beyond, even providing me with useful contacts. Starting out as a newbie is daunting but they both made things so easy. I would definitely recommend working with Julie and Emma. In fact I shall be in contact in the near future.!! Thanks to you both.

Sue · 15 May 2025

Agent replied · 29 May 2025

Thanks so much for your kind words. We're really glad Julie and Emma could make the process easier for you. Looking forward to working with you again soon!

5/5

Google

We had an emergency last Friday morning with our radiators as they were all suddenly blasting out heat and nothing we did was helping. I rang Merryweathers and spoke to Corrine. By 3.30pm an engineer was at our home and the problem was solved. A valve needed replacing. Thanks to the prompt response from Corrine and the men at GasTech we were able to sleep that night! Thank you. Mr. & Mrs. Lilley

Nevillene · 14 May 2025

Agent replied · 14 April 2026

Thank you so much for your lovely review, Mr. and Mrs. Lilley! We're really glad Corrine and the GasTech team were able to get everything sorted so quickly for you. If you ever need anything again, we’re always here to help!

5/5

Google

A big thank you to Sue and the team at the Rotherham office, very professional, polite and helpful in all aspects in the selling my late parents house. I would definitely use their services again and highly recommend to others

Michael · 13 March 2026

Agent replied · 14 April 2026

Thank you Michael for your kind review. We really appreciate it and will be sure to pass on your thanks to Sue :)

5/5

Google

Simply the best Stunning. Thanks to Susan King for getting the price right and the rest of there support during the selling process. Property sold in the first afternoon of viewings with 3 offers. Obtained a price that was perfect for me. By far the best Estate Agents and I dealt with in Rotherham. great fees and fantastic staff . I highly recommend them

Raymond · 14 July 2025

Agent replied · 14 April 2026

Thank you for taking the time to leave such a positive review. We're really glad the sale went smoothly and that the outcome was exactly what you were hoping for. We appreciate your recommendation and wish you all the best moving forward. :)

5/5

Google

Now that the dust has settled (literally!!) I just want to give the biggest thanks to Emily and Shelley at the Rotherham branch for their help and support throughout our home buying process. Literally from day one they were there with a quick response whenever we had a question or a worry, an absolute credit to the branch and really put our minds at ease when everything else around us was chaos!! Especially the last month I don’t think I could’ve got through it without them both going the extra mile to support us! Fantastic women and will 100000% come to them first if we ever decide to move again! Highly recommend for everyone ❤️

Amie · 19 December 2024

Agent replied · 26 December 2024

Thank you so much for your amazing review! We're happy to hear Emily and Shelley provided such outstanding support throughout your home-buying process. We're glad they could ease your worries and go the extra mile for you. Your recommendation means a lot to us!

5/5

Trustpilot

Thank you Susan and John

The service received from start to finish was excellent. Many thanks to Susan King. The service she provided was outstanding. She always responded quickly and effectively. A big thank you to John Gagen for his advice and support at the start of the process. Would not hesitate to recommend Merryweathers Rotherham.

Ann · 27 July 2026

5/5

Google

I just wanted to say thanks to Sue at the Rotherham branch who helped me throughout the whole process of the house sale. Sue has good local knowledge, is friendly, honest and experienced and I wouldn't hesitate to recommend her if you're looking to sell your house

Jayne · 17 December 2025

Agent replied · 16 January 2026

Thank you for your lovely review and kind words about Sue. Shes a credit to the team! We will be sure to pass on your review to her :)

5/5

Trustpilot

Simply the best

Stunning. Thanks to Susan King for getting the price right and the rest of there support during the selling process. Property sold in the first afternoon of viewings with 3 offers. Obtained a price that was perfect for me. By far the best Estate Agents and I dealt with in Rotherham. great fees and fantastic staff . I highly recommend them

White · 1 July 2025

Agent replied · 26 December 2025

Thank you for your kind words and feedback. Susan and the team were delighted to help, and we’re so pleased the sale went smoothly and at the right price. Wishing you all the best in your next chapter!

5/5

Trustpilot

Our experience with Merryweather…

Our experience with Merryweather has been simply superb, we've been selling a house and purchasing a property through them. I have to give a special mention to Jade who has always been available, friendly and helpful when we've had questions. Jade has constantly kept us updated, reassuring and guiding us through the whole process.

John · 11 May 2026

5/5

Google

Corrine works really well with myself and is always on hand to offer any support and get things done that need fixing/changing. She always goes above and beyond for me and my son to ensure we are happy. Corrine has been coming to complete my house inspections over the last few years even when not in this role. Very friendly and always professional.

Dani · 14 April 2025

Agent replied · 14 April 2026

Thank you for your feedback! We're glad to hear how much you appreciate Corrine’s dedication and support. It’s wonderful that she’s consistently gone above and beyond for you. We’ll be sure to let her know how much it means to you! :)

1/5

Google

Just been to view a property today and I discovered that I was viewing it with another 3 families! If I'd have known about the open day I would not made the appointment. There person from Merry Weather's did not introduce himself because he wad far too busy on phone, so I just walked out, appalling! When you call the office you have to call 2 or 3 before they pick up. No reminders of appointments, nothing! The customer service is disgusting and I will not be dealing with the company again! I feel for the people trying to sell this property 😕

Michelle · 13 February 2026

Agent replied · 14 April 2026

We’re very sorry to hear about your experience and sincerely apologise for any disappointment caused. Your feedback has been shared with the team so we can address these issues. Thank you for sharing your feedback.

5/5

Google

I have recently purchased my first house through Merryweathers. Shelley was nothing short of amazing, she went above and beyond to help us in what was quite a difficult process ( through no fault of Merryweathers.) She is a true asset to the company and I can’t thank her enough for everything she has done. Highly recommend x

Lucy · 14 April 2025

Agent replied · 14 April 2026

Thank you for your kind review! We're so glad to hear that Shelley was such a great support through a tricky process. We agree, she's a real asset to the team. We truly appreciate your recommendation!

5/5

Google

Had a fab experience with Sue from the Rotherham branch, very honest and simple conversations resulting in a quick sale for both me and the vendor. Thanks Sue

Jason · 17 December 2025

Agent replied · 16 January 2026

Thank you for your lovely review, we really appreciate it. We will be sure to pass your kind words over to Sue :) If you need any help in the future, please don't hesitate to contact us.

5/5

Google

Were very helpful, accommodating & friendly from the get go. We had seen the property we bought and called up to view it. Everything was done very quickly that day for us to view that day which didn't look hopefully at first when we got news the owners were about to take it off the market. Luckily for us we got to view it just in time & the rest is history as today we completed and was greeted by Grace on collection of our keys who is most helpful and always happy to assist nothing is is too much -Thank you for all your assistance. Best wishes C & T Neale ;0)

Christine · 28 December 2023

Agent replied · 23 October 2024

Thank you for your lovely review :)

5/5

Google

Maggie has been absolutely fantastic we had a difficult situation in a very short time scale to deal with and she went way over and beyond She’s a problem solver calm and so so helpful Really appreciate all your help support and consideration for our circumstances Thank you Heather

Heather · 14 April 2025

Agent replied · 14 April 2026

Thank you so much for your kind words, Heather! We’re thrilled to hear that Maggie was able to help you through such a challenging situation. She truly goes above and beyond for our clients, and we’ll be sure to pass on your appreciation to her. We’re so glad we could support you, and we’re always here if you need anything else! 😊 …

5/5

Google

I used Merryweathers after a bad experience with another agency and I am so glad I did. They helped us with the sale of our flat and purchase of a house and I have to say what a team. Sue has been amazing and so proactive, we used their partners for mortgage and conveyance services l, all so efficient and on point - all went so smoothly and on the day we completed so quickly! I will definitely use them again and I highly recommend them. Thank u all 🤗

Manuela · 24 October 2023

Agent replied · 23 October 2024

Thank you for your incredible review :)

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