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McFarlane Sales & Lettings in Swindon, Cricklade and Marlborough

4.5

★★★★★ Excellent

1,050 reviews across 4 offices and 3 platforms

mcfarlaneproperty.com

McFarlane Sales & Lettings has four offices, in Swindon (two offices), Cricklade and Marlborough. Together they have 1,050 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

961

Reviews on Google

All 4 offices

The Trusted Agent logo

4.7 / 5

48

Reviews on The Trusted Agent

All 4 offices

Trustpilot logo

41

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

McFarlane Sales & Lettings's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for McFarlane Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 961 reviews on Google only. Show every review

5/5

Google

I have just sold my late fathers property and I am happy to recommend McFarlane Estate Agent in Cricklade. From the first meeting to completion, Tim, Rachel, Oliver and Christina have been efficient, professional and helpful throughout. It was a difficult process for me, with preparing the house for sale and then the sadness in letting it go, however, it helped so much knowing that you have this team behind you taking care of the sale, giving regular updates and support. I would like to give a special mention to Christina who has such a warm and friendly way, it was a pleasure to deal with her, and the rest of the team. Definitely a five star service.

Dawn · 14 January 2026 · McFarlane Sales & Lettings Cricklade

5/5

Google

The whole team were superb in getting my sale through. They were very helpful, providing timely updates and answers to any requests. A particular mention to Christina who acted as my Sales Negotiator and was a breath of fresh air, enabling me to always have the answers I needed, keeping me in the loop and ensuring I was happy every step of the way, even when hiccups occurred.

Barnaby · 14 January 2026 · McFarlane Sales & Lettings Cricklade

5/5

Google

We recently completed our tenancy in a property we rented through McFarlane and dealt with Emily throughout the process. She was professional, clear, and pleasant to work with from start to finish. Communication was prompt, paperwork was handled smoothly, and any issues that came up were dealt with immediately without any fuss. The whole experience felt straightforward and well-supported.

Greg · 13 January 2026 · McFarlane Sales & Lettings Marlborough

5/5

Google

We have been very happy with the service provided by McFarlanes. Our first interaction was with Tim. I had left a message to see if we could view the property we have purchased and he left me a voicemail to say it’s had lots of interest, based on that I almost didn’t call back because we had not sold at that point but thankfully I did and we soon found a buyer for our property. However our sale was subject to our buyers selling two properties, it wasn’t ideal but thankfully it all worked out. Special shout out to Rachel, lovely lady and Christina has been fabulous too. Always so positive and very friendly. We don’t plan on selling anytime soon, but I would certainly recommend MacFarlanes to purchase a property through. Thanks you- Julie & Michael Bromley 😊

Julie · 7 January 2026 · McFarlane Sales & Lettings Cricklade

Agent replied · 28 January 2026

Thank you for your lovely review Julie. We hope you and Michael are all settled in and enjoying your new home.

5/5

Google

From our first meeting and chat with Tim, to our final day of exchange Mcfarlane Estate Agents Cricklade have been exemplary. Tim was always supportive and helpful at all times. Oliver , amazing , always with a smile and tolerant of all our questions and concerns. Rachel is so lovely, patient , kind and caring and listened attentively while always giving wise counsel. What can I say about Christina (sales progressor...or should that be sales rollercoaster dynamo !) other than......FANTASTIC ....!! So compassionate and kind , who went the extra mile (she really does ) at all times to help and advise us. Christina's communication skills are exceptional and I can honestly say she was unwavering in her support , always with a lovely smile and a reassuring calmness. THANK YOU McFARLANE'S CRICKLADE *****IT WAS GREAT TO HAVE YOU ON OUR SIDE*****

GM · 26 December 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 28 January 2026

That is lovely to hear, thank you for your honest and detailed feedback. The team will be delighted with this ! good luck with your new home.

5/5

Google

I had a great experience with McFarlane Sales and Lettings Cricklade. The team was professional and helpful throughout. Christina was especially helpful and followed everything up until the end, making the process smooth and stress-free. I would definitely recommend them.

Suraj · 23 December 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 30 December 2025

Thank you Suraj, we are so pleased to have dealt with you. Enjoy your new home.

5/5

Google

We cannot thank McFarlane enough for their exceptional service in selling our home. From start to finish, the experience was seamless and stress-free. We were under immense pressure to complete before Christmas, and they made it happen! The valuation was honest, practical, and backed by real market knowledge. Within the first day, we had three viewings and secured a buyer, truly impressive! Christina, the sales progressor, deserves special recognition. She was absolutely fabulous: determined, focused, and proactive every step of the way. Her regular updates and tireless efforts to push things through gave us complete peace of mind. Special mention to Tim, Rachel and Ollie also. You were all a joy to deal with. A fantastic team. What really sets McFarlane apart is their combination of modern efficiency with traditional values. Honest communication, sound advice, and genuine listening to customer needs were evident throughout. They offer all the essentials, telephone feedback, accompanied viewings, and a dedicated sales progression team with a real person to talk to. That personal touch made all the difference. If you’re looking for an estate agent who delivers results and cares about your needs, McFarlane in Cricklade is the one. Five stars without hesitation! Thank you guys. You really have made our dreams come true and restored my faith in estate agents.

Samantha · 23 December 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 30 December 2025

Samantha, thank you for the lovely review. We are delighted you had a terrific experience.

5/5

Google

I recently sold and bought a property with McFarlanes. Their professionalism, communication and attentiveness made the whole process as smooth and as painless as it could be. Many thank to all involved.

Sarah · 23 December 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 30 December 2025

Thank you Sarah, it was a pleasure.

2/5

Google

As an ex tenant who has been fortunate enough to buy a home and escape the disgusting debacle that is renting in this day and age, the stress that this company has caused me and my family is second to none. I’ve had a very disappointing experience with this estate agent. They show little to no concern for their tenants, and although you can report issues, nothing ever gets resolved. It makes you wonder what the point of having an estate agent is if they can’t (or won’t) enforce solutions when a landlord refuses to address basic maintenance. Despite the property being poorly maintained by the landlord, the rent is increased extortionately, with no consideration for the condition of the home or the wellbeing of the tenant. Any time I raised concerns, I felt dismissed and treated as though I was an inconvenience. The agent consistently sided with the landlord, leaving me feeling unimportant and unsupported. As tenants, we looked after our home as best as we could but there is only so much we can do when the property is outdated and things get done as cheap as possibly by the landlord and therefore recurring issues happen because their own standard of maintenance is so poor. What’s the point in having inspections regularly when nothing ever seems to change Sadly the house we viewed as home has been tainted by the awful experience we had.

D · 22 December 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 30 December 2025

Thank you for taking the time to leave your review. Please do reach out to us on info@mcfarlaneproperty.com so we can discuss this further and see if there is anything that we can help with to resolve any concerns you may have.

5/5

Google

Rating only, no written review.

Srinivasa · 16 December 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 30 December 2025

Thank you for the 5* review Srinivasa!

5/5

Google

We have recently used McFarlane to sell our house in Cricklade and they have been fantastic from start to finish. The team are highly experienced in their fields and have been excellent at keeping us informed and up to date with the sale / purchase progressions. We would certainly recommend them to anyone entering into the property sale and purchase process.

George · 16 December 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 30 December 2025

Thank you for your lovely 5* review George.

5/5

Google

Thanks to Tim and the team for doing a fabulous job getting our house marketed and sold in no time. Would highly recommend. Professional, proactive and friendly.

Amanda · 16 December 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 30 December 2025

Thank you for your lovely review Amanda, we really appreciate your wonderful feedback.

5/5

Google

I can’t thank Natalie enough for all our help once McFarlanes sold our house! She went above and beyond, our sale and purchase was far from smooth and Natalie was there every step of the way!! Thank you Natalie :)

Abby · 15 December 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Thank you for your lovely review Abby.

5/5

Google

🌟 Excellent Service from Veron & Rachel, Highly Recommended! 🌟 I recently had the pleasure of meeting Veron from the sales team, and I must say he is truly exceptional at what he does. Veron is an incredibly energetic person who carries a very positive aura. His enthusiasm made us feel completely comfortable during the property viewing. He went the extra mile by helping us visualise how the home would look and feel for our family. I genuinely appreciate his efforts, professionalism, and the warmth he brings to his work. Wishing him all the very best in his career growth! I also want to extend my appreciation to Rachel, whom I’ve only spoken to over the phone but felt just as connected with. I had made a simple request to her to help find a home within our budget, and she consistently followed up to ensure everything was progressing well with our search. One day, she called to inform me about a property that hadn’t even hit the market yet, she believed it would be perfect for us. Before it was officially listed, she had already arranged a viewing for me. This level of dedication shows how seriously she takes her role and how well she cares for her clients. I wish Rachel a bright and successful future, keep shining and growing! I highly recommend working with both Veron and Rachel. Don’t miss the chance to do business with such committed and thoughtful professionals! 🌟🙌 Best regards Kash & Nadia

Kashely · 15 December 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Hi Kash & Nadia, thank you so much for your wonderful review. We really appreciate you taking the time to leave us such positive feedback. All the best.

5/5

Google

Christina Hughes was excellent throughout the process of our sale and helped push our transaction through. Highly recommend. Carol and Derek Richardson.

Dawn · 30 November 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 30 December 2025

Thank you for your wonderful review Carol & Derek.

5/5

Google

We have recently used Mcfarlane for the sale of our property in Cricklade, and from the outset they have been fantastic! Very efficient, understanding of our circumstances, and have done everything they can to meet our requirements. A special thank you to Christina Hughes, our sales progressor, who has been incredibly tenacious on our behalf, and is just the most lovely person to deal with!! Thank you Christina for all you’ve done for our super quick move!

Charlotte · 30 November 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 30 December 2025

Hi Charlotte, thank you for taking the time to leave us a lovely review.

5/5

Google

We were renting with them for I believe around 4 years in total throughout different properties. Especially the latest landlord was a total pain in the behind, but luckily we had Carla Doole as the property Manager, who was always professional, courteous, kind, and an effective weapon to get the Landlords to fix what they should be fixing. Always a pleasure to interact with her, and anyone would be lucky to have her be managing the property in my eyes. When it came to viewings on end of tenancy, appointments were made well in advance, with Emily handling most of the viewings. Props to her for being an all around pleasant person, and keeping things quick and efficient. Sadly there is only so much an Estate Agents can do, but they always did what they could. 9/10 times it'll be the landlord holding up things in my experience. It does still help to pester them though. :)

Stefan · 22 November 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 30 December 2025

Hi Stefan, thank you for your lovely review. Please don't hesitate to get in touch if we can be of any help in the future

5/5

Google

The team at McFarlane have been fantastic in supporting us on our house hunt. I recently sold my property and wished I had used this estate agent! The customer care, follow up call and support has been exceptional. The estate agent was professional during the viewing, informative and clearly knew their facts about the property. I won’t hesitate to use them for future house sales.

Tabitha · 20 November 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 30 December 2025

Hi Tabitha, thank you for your lovely review. Please don't hesitate to get in touch if we can be of any help in the future

5/5

Google

Our very stressful and drawn out sales/purchase process (not McFarlanes fault) was greatly helped by Christina who kept us updated, chasing the other parties in the chain for information, at all times. Her friendly and positive approach was most welcome and relieved the stress that we experienced simply by keeping us informed as to what was going on!

Enoch · 13 November 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 30 December 2025

Thank you for your review, we really appreciate it.

5/5

Google

Christina Hughes was a wonderful support to us during our house purchase in Cricklade. It was a very testing time for us when things weren't going to plan but Christina never gave up on us. Many Thanks Paul & Anabel holder

Paul · 13 November 2025 · McFarlane Sales & Lettings Cricklade

Agent replied · 30 December 2025

Hi Paul & Anabel, Thank you for taking the time to leave us such a positive review. Best wishes,

5/5

Google

Great lettings agent. Very professional service & quick turnaround in ensuring our tenancy application was processed to meet a tight timeframe. Thank you to Ollie and Emily.

Emma · 13 November 2025 · McFarlane Sales & Lettings Marlborough

Agent replied · 13 April 2026

Thank you for taking the time to leave a review Emma, we will be sure to pass your comments across to Ollie and Emily. Best Wishes

5/5

Google

Anita is superb, knowledgeable and thorough. She is friendly and welcoming and understood our requirements. Would highly recommend.

Susan · 31 October 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 30 December 2025

Hi Susan, thank you for your lovely review. Please don't hesitate to get in touch if we can be of any help in the future

5/5

Google

I’ve been a BTL landlord for a number of years, with multiple properties in various locations, working with a range of letting agents. I can safely say that Carla and her team at McFarlane’s have been easily the most proactive helpful efficient and knowledgable letting agent I’ve worked with. From tenant sourcing, processing, checking in, property maintenance, issue management and check out through to dealing with the exiting tenant issues and even eviction where required, I have found Carla to be nothing short of amazing - nothing is too much trouble for her or the team and I have no hesitation in strongly recommending Carla and McFarlane’s for any letting needs. I won’t now go anywhere else…!

Mike · 20 October 2025 · McFarlane Sales & Lettings Swindon

Agent replied · 30 December 2025

Hi Mike, thank for your kind review. It has been a pleasure looking after your properties over the years and we hope to continue being able to work with you for many years to come.

5/5

Google

Very good and honest company, pleasure to deal with them

Alexandra · 15 October 2025 · McFarlane Sales & Lettings North Swindon

Agent replied · 15 April 2026

Thank you for your lovely review Alexandra.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about McFarlane Sales & Lettings

Which McFarlane Sales & Lettings office has the most reviews?

Swindon has the most, with 500 reviews rated 4.1 out of 5, followed by Cricklade with 313.

Where are the McFarlane Sales & Lettings offices?

The four McFarlane Sales & Lettings offices, by town:

What do sellers say about McFarlane Sales & Lettings?

13 reviews from sellers, rated 5.0 out of 5 on average. For example, Andy wrote: "I wanted to sell my property in Cricklade. I visited another estate agent and nearly fell asleep with the amount of waffle I got! I was surprised at the amount ..."

What do buyers say about McFarlane Sales & Lettings?

6 reviews from buyers, rated 4.7 out of 5 on average. For example, Amanda wrote: "Sylvia was very helpful , informative and always able to assist any of our queries. I found her to be very proffessional whenever I spoke to her. I would highly ..."

What do landlords say about McFarlane Sales & Lettings?

6 reviews from landlords, rated 4.2 out of 5 on average. For example, Sophie wrote: "As a local landlord we were very pleased to find McFarlane enthusiastic about the area and the property, with good knowledge of both. Interactions were prompt ..."

What do tenants say about McFarlane Sales & Lettings?

11 reviews from tenants, rated 4.6 out of 5 on average. For example, Bent wrote: "My experience with McFarlane after over half a year in Swindon has been thoroughly positive. As consultants my colleague and I are dependent on somewhat ..."

Has McFarlane Sales & Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, Cricklade won Trusted Agent.

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