Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleI feel even that 1 star is just a waste for Loveitts. I haven't seen anyone so stubborn than this guy. Just that on fine day my internet wasn't working and i was travelling with my baby i was a bit late by few mins. The events that took post that really shocked me.
Though i confirmed the property on the same day, It took almost 4 days for Danny to go back to owner and come back saying " Kids are not allowed in that property" might sound funny but tats how it was.
i can only recollect the nightmare i had gone through those days as i was under impression that i have finalized the property. but which was declined after 4 days of waiting.
After so many calls and several requests i was utterly disappointed with the way the events had gone through.
with the properties that loveitts have in the market they could have easily been number 1. No wonder i see 2.5 ratings !!
have someone who greets you a smile and have zeal to help the customers.
cheers!!
SR · 19 June 2017 · Loveitts Leamington Spa
★★★★★ 1/5
GoogleRating only, no written review.
Nigel · 13 June 2017 · Loveitts Coventry
★★★★★ 5/5
GoogleGreat service and very helpful.
Charlieboy · 13 June 2017 · Loveitts Coventry
★★★★★ 5/5
GoogleGreat experience and quality service & advice!
Chloe · 13 June 2017 · Loveitts Coventry
★★★★★ 1/5
GoogleThe staff is miserable,They are just after your money,Once they get your money,they will dump you in a heartbeat.
Uip · 13 June 2017 · Loveitts Coventry
Agent replied · 11 June 2024
Loveitts completely disagree with your comments and can categorically state your remarks are wrong . This review was left two minutes after previous comments and appears to show an agenda out of our control. Loveitts have acted diligently with respect to this application and the application fee was refunded.
★★★★★ 5/5
GooglePaula was fab loved her xoxo
Georgia · 13 June 2017 · Loveitts Coventry
★★★★★ 5/5
GoogleLoveitts were fantastic and professional in the selling of my property, I'd recommend to anyone in the area!
Charlotte · 13 June 2017 · Loveitts Coventry
★★★★★ 1/5
GoogleSold a house with loveitts and it was a dreadful experience. Then, when trying to complain to directors I was repeatedly ignored. I've had one letter answered but my final two letters have not been answered at all.
Overall very poor service and dismissive, arrogant and rude if challenged over service (or lack of it)
I would recommend avoiding using Loveitts at all cost.
Sarah · 13 June 2017 · Loveitts Coventry
★★★★★ 4/5
GoogleSo far so good, the veiwing was very sessfull I fuit very welcome the property I look at was ideal for me, the letting agent was helpful too. I would recommended anyone who looking for a property to let good service to use, also thanks for everything it made me feel happy
...
Ash · 13 June 2017 · Loveitts Coventry
★★★★★ 1/5
Googlesuch a waste of money with this agency, i don t care, but u charged me £50 for a cooker, based on what you said that it wasn t clean, Now I have to take the cleaning agency to court because of that, when I should take you, but what can I do, everything will cost me more than the bloody deposit, so is not wort it to get stress over a situation like this, just because your service is really low, when i rented out 1 year 6 months ago, i had to wait two weeks for you to do cleaning, when i finally got the key, and i went to the property, i found it in a bad condition i don' t know what cleaning have you done in there, after the tenant before me u had to change everything, what did u change after me, a plug which suppose to cost you £30, but you charged me £66, LOL. And the cooker, again it wasn t clean, nothing else, the property was in much better condition, when I left it, then when i first moved in, this is not nice, that other people can to things like this to other people. the worst experience in my life so far.
Don' t consider to rent from them, as they are nice with you at the beginning, but at the end of the contract, you can wait like forever to give your deposit back, also they give several stupid reasons why they are doing this, absolutely not a good agency at all. 😤😤👎👎👎👎👎👎👎👎👎👎👎
I am sorry to tell u but I haven t damage the property, and I have left the house way more clean then I got it when I moved in.. still haven t got my deposit back...
#it'sniky · 13 June 2017 · Loveitts Coventry
Agent replied · 11 June 2024
Alex, I am disappointed to read your comments. I can confirm that the property was damaged and cleaning took place at the property which delayed the return of the deposit. We have clear evidence showing the reasons for this taking place and would add that on completion, the deposit was returned. If you wish to discuss this further call us on 024 7622 8111.
★★★★★ 5/5
GoogleI have just completed on the purchase of a property through Loveitts, Southam, dealing with Louise for the initial purchase / negotiation, and Cathy for sales progression. They have both been absolutely fantastic to work with. Communication in particular was very good which just meant everything has gone really smoothly.
Rich · 13 June 2017 · Loveitts Coventry
Agent replied · 11 June 2024
Thank you for your kind words. The team wishes you a lot of happiness in your new home!
★★★★★ 1/5
GoogleLoveitts were kind, friendly, and quick to respond to any enquiries and requests we made…. Until we signed the Tenancy Agreement document.
We were made aware of problems on the Itinerary that would be getting fixed….. more than 90 days, several calls and emails ago. Once you’ve signed they are all talk and no action.
Dynamic · 13 June 2017 · Loveitts Coventry
Agent replied · 11 June 2024
Loveitts are sorry to read your comments but can assure you that the above comments are disappointing to read. We aim to deal with all issues in a prompt manner and will rectify any issues with permission from our client promptly. Can I suggest you call Loveitts on 02476 228 111 and direct your call to Paul Barnes who can deal with your enquiry.
★★★★★ 5/5
GoogleGreat service from Loveitts. Recently rented a house with them , they were extremely helpful and offered lots of advice as this is quite a new experience for me. The staff were all really helpful and kept me updated regularly. Paula & Della earn a specific mention. Fees were reasonable and realistic too, lots pf other agents trying to charge silly money and basing fees on 2 adults when only 1 adult occupying. Refreshing change. Thank you!
Claire · 13 June 2017 · Loveitts Coventry
Agent replied · 11 June 2024
Claire, Lovely to hear such positive comments. Many thanks.
★★★★★ 3/5
TrustpilotThey are okay.
This review is from a rental perspective.An average estate agents in Coventry. They may be slow to sort things but at least they won't try and mess you about.The staff are mostly friendly although not always the most knowledgable, but they know who to direct you to so the information is there soon enough.
Mr · 6 June 2017 · Loveitts Coventry
★★★★★ 5/5
GoogleBrilliant estate agents. Rented my house from Loveitts recently and was really looked after by Michelle and Avril who are always friendly and helpful.
I would recommend using Loveitts without hesitation.
Lisa · 13 October 2016 · Loveitts Nuneaton
★★★★★ 5/5
GoogleRating only, no written review.
David · 13 October 2016 · Loveitts Nuneaton
★★★★★ 5/5
GoogleChris and Michelle were brilliant really helpful and kept us in the loop all the way through renting our property.
We had some issues before instructing Loveitts and they helped sort everything out and I could not have asked for anything more.
Their after care is second to none and I would not hesitate to recommend them to everyone I know!
Alison and Adam Smith
Alison · 13 October 2016 · Loveitts Nuneaton
★★★★★ 1/5
GoogleI find it appalling that you can encourage gazumping, i have to have a star on this otherwise i would rate you NIL star, you are shoddy and a disreputable traders, BUYER BEWARE. Thank you for deleting my facebook post!!
Susan · 13 June 2016 · Loveitts Coventry
Agent replied · 11 June 2024
Dear Susan, unfortunately we can find no details of having done any business with you, please do contact us on 02476 258421 to discuss. With regards to gazumping, this is not something that we actively encourage but are legally bound to put all offers to our clients, the same as every other estate agent. We know it is frustrating for purchasers but it is completely out of our control and we would be breaking the law by not putting all offers forward.
★★★★★ 5/5
GoogleI couldn't recommend Loveitts enough. Dealt with Sally & Kendall for sale & auction. Fantastic service & support.
Thank you :)
Viv · 13 June 2016 · Loveitts Coventry
★★★★★ 5/5
GoogleAbsolutely brilliant customer service from the staff at Loveitts, marketed our house and we were kept fully up to date throughout the whole process from viewings and feedback to offers! Would fully recommended them to anybody looking to buy or sell!!
Thank you loveitts! :)
Sharon · 13 June 2016 · Loveitts Coventry
★★★★★ 1/5
GoogleDO NOT let a property from these. They did nothing but lie and screw me over. Even after 10 days im still chasing them for a deposit I should be getting back! They tricked me into letting a house that was long term to be sold 4 months later and pretended they knew nothing. They even took photos without my permission. ..... be very very cautious
Claire · 13 June 2016 · Loveitts Coventry
Agent replied · 11 June 2024
Claire, I am disappointed to hear that you found our service poor. We at Loveitts always strive to provide a professional service. The property was advertised for letting only when you rented the property, but the individual circumstances of the landlord changed meaning the house was advertised for sale during your tenancy. The deposit was subsequently returned in a timely manner. On advertising the property for sale, we did gain permission to take photographs and respected the sensitivity of the matter.
★★★★★ 1/5
GoogleWorst experience I ever had with estate agency. You are only important till you sign the contract, if you need any maintenance sorted, you're at the bottom of their list.
They log the calls but only for the sake of it because they don't pass a message on the relevant person. I've just spent a couple of minutes again with the receptionist spelling my name, telling the problem to find out when my contact person is back from his lunch break, then I have to call again. What a waste of my time and their resource.
Hajnal · 13 June 2016 · Loveitts Coventry
Agent replied · 11 June 2024
We are disappointed to hear your comments but can assure you that we treat every call with equal importance and professionalism to ensure that the issue being reported is indeed directed to the right individual within the office.
★★★★★ 5/5
GoogleBrilliant estate agents. Rented my house from Loveitts recently and was really looked after by Michelle and Avril who are always friendly and helpful.
I would recommend using Loveitts without hesitation.
Blondie · 11 June 2016 · Loveitts Nuneaton
★★★★★ 5/5
GoogleJust purchased another property through the team at Loveitts, the service was seamless, a joy to work with
Pete · 20 June 2015 · Loveitts Leamington Spa
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
