Loveitts estate agents in Coventry, Leamington Spa and Nuneaton

★★★★★ 5/5

Google

Lovely friendly helpful staff. Quick responses

Shirley · 13 June 2019 · Loveitts Coventry

★★★★★ 5/5

Google

Fantastic service, very helpful lovely people

Kelly · 13 June 2019 · Loveitts Coventry

★★★★★ 1/5

Google

Poor service, don't keep to their contract and don't communicate well.

A · 13 June 2019 · Loveitts Coventry

★★★★★ 4/5

Google

Great service very fast process and give all information needed

Becca · 13 June 2019 · Loveitts Coventry

★★★★★ 5/5

Google

Great service and very helpful.. Really nice polite and friendly staff at the Coventry branch.

Sharni · 13 June 2019 · Loveitts Coventry

★★★★★ 5/5

Google

Great service, very caring and helpful staff, They called me as soon as they found something that matched what I was looking for just when I needed it the most, will definitely recommend it :) P.S. Kalon is the man!

Orphée · 13 June 2019 · Loveitts Coventry

★★★★★ 5/5

Google

Rebekka at Loveitts Coventry branch has been really helpful and understanding to our circumstances!! Would highly recommend this branch to help with your house hunt!

Sophie · 13 June 2019 · Loveitts Coventry

★★★★★ 5/5

Google

Great service from Liam, Jade and the team! They explained everything thoroughly and organised everything - and so close to Christmas! Can't thank them enough for helping us find the perfect home - thanks guys!!

Lorri · 13 June 2019 · Loveitts Coventry

★★★★★ 1/5

Google

I had terrible experience renting property via this agency .Their agents are not even sure about their agency polices ,differnt people give you differnt information ,which is very contradicted .They miss giving us one key for the main door of apartment from 2 Sets of kegs which they gave to me and my husband .when he went there to request them to get us missing key they said they have to apply for fund to make a new key and we have to leave the other key with them for taht .we wer amazed on their response and my husband went to town center to get a duplicate key right away as leaving the other key was not practical and paid 6 pounds .While we wer evacuating the property I asked them to refund us the amount we paid for the key they refused to do so and said we have to handover all the keys and mock us that we are asking them for 6 pounds ,which originally they needed to apply from company funds .And moreover they charged us 100 pounds for cleaning for minor dirt and stains ,they said they did send 2 professional cleaners to clean the property ,and they spend 3.5 hours in the Property ,technically 7 hours as they wer 2 persons which is hard to believe ..They failed to provide A resoanble evidence of invoice and send us a simple paper written with 100 pounds they charged us .Their manager even was so angry talking with me ,not listening to my concerns and was defending their agents and their way of communication.They are very unprofessional and I recommend not to rent a property via them . Yes they Produced invoice

Merium · 13 June 2019 · Loveitts Coventry

★★★★★ 5/5

Google

Thanks so much to the team at loveitts auction for selling my old flat in Longford. It went higher than the guide price and completed quickly. The team were polite, professional and a pleasure to deal with.

Michael · 13 June 2019 · Loveitts Coventry

★★★★★ 5/5

Google

Cannot thank Gemma at Loveitts enough for her hard work, commitment and outstanding customer service. Without Gemma's dedication to chase every step of the way and keep the lines of communication open we are sure that our chain would have fallen down and our sale would not have completed. She made an immensely stressful time bearable and was always on hand to offer us advice and support when needed. We will definitely recommend Loveitts to our family and friends as a Company who are prepared to go that extra mile. Thank you so much Gemma for going above and beyond to make things happen.

Neil · 13 June 2019 · Loveitts Coventry

★★★★★ 5/5

Google

We were informed that our tenant had handed there notice to leave our property in, just because christmas (awful timing).However paul and his team at loveitts were quick to act in getting the house back, On the market and within hours! Next day we were delighted to have been told that new tenants had already been signed up and the contacts signed. All throughout this time we had constant contact with loveitts keeping us informed of the latest developments and advising us on the procedures to follow, could not recommend them enough

Jon · 13 June 2019 · Loveitts Coventry

★★★★★ 5/5

Google

Really impressed during our recent interactions with the team at Loveitts. Each person we dealt with was professional and efficient but also genuinely nice and easy to communicate with. They were quick to iron out any issues that arose and we felt well taken care of.

Steph · 13 June 2019 · Loveitts Coventry

★★★★★ 1/5

Google

Unfortunatelly I was not hapoy with the service Loveitts have offered to us during selling our home. I would like to mention though that Charis is awesome and clearly very good at her job. She has done a great job with the valuation and taking the photos/publishing online. We managed to get an offer really quickly and they have tried very hard with the sale but after we have accepted the offer the attitude has changed! Amanda was dealing with the case and she became very pushy/rude and not concerned about us at all. She just kept mentioning the buyer and pretty much forced us to move out within the 8 week time frame because the buyer wanted to move in straight away. So that's what we have done and had to pay the mortgage and another property for additional 7 weeks as the buyer didnt have the money to complete the sale. But we never heard from Amanda during this time, still dont know why we had to move out and to be honest she didnt really care from the point when we accapted the offer. If you would like a different approach this is not estate agency for you. We started the process in January and completed today....

Jana · 13 June 2019 · Loveitts Coventry

★★★★★ 1/5

Google

Yesterday I called the sales office to arrange a viewing for my husband and I. Frankly I was appalled by the service I got! I felt I was immediately interrogated by the woman I spoke to. Essentially given the 3rd degree on matters I considered to be very personal to my husband and I. In regards to the viability of our financial status and the merit of our intentions etc. The majority of my complaint lies in her manner...less so in her line of questioning...although the invasive style of her questions did cross a line for me into what I considered to be rude and intrusive and lacking of respect! Instead of being treated with dignity and respect I felt I was treated as some kind of criminal who was trying to get one over! Unbelievable!!! I will not be using this company in the future! Not even one ounce was taken up in any personal interest for myself and my husband's needs, who we are or what we may be looking for etc. In other words no customer service! I just felt treated like a number! Critiqued solely on the basis of how much money I could slap down on the table today! Like if I had the pounds available this minute then I would get good service and be treated with respect but if I'm simply at the inquiry stage and in the process of getting the funds then they didn't want anything to do with us. We are just a waste of time! I have gotten such better treatment and service from other companies around town...thankfully! May I remind you in the end we are all human beings who deserve to be treated with respect and dignity no matter how we look..how we are dressed...what kind of car we drive or how many quid we can put on the table this instant!

Cristiana · 13 June 2019 · Loveitts Coventry

★★★★★ 1/5

Google

I have never found such unprofessionalism in a company. I have made them aware of my clients traveling plans to get to the property for the viewing which was arranged prior to the day and Loveitts confirmed the next available appointment was 5:30. Only a few hours before I wanted to call to confirm they will also be attending. (Bear in mind this should be the other way round)....and another member of staff stated an offer was accepted earlier in the morning. My client had travelled 3hrs to Coventry for them to say to her it was state the property was sold last week. I believe a company should be run by good ethics and morals and this company is far from it. I would not recommend this company to any applicant looking to purchase, buy, rent.

Ruth · 13 June 2019 · Loveitts Coventry

★★★★★ 1/5

Google

I rent an apartment for 6 month through loveitts. Each employee tell different rules and regulation. They are highly unprofessional. I hire a moving company, they left a small plastic wrap in the kitchen sink. they are keep changing statement and they did not did inspection in our presence.The picture show the water stain in mirror and they took 100 pound out of my deposit.

Usman · 13 June 2019 · Loveitts Coventry

★★★★★ 5/5

Trustpilot

I have just sold my house in 36 hours…

I have just sold my house in 36 hours using Loveitts and got the asking price!! This was due to no coincidence- The 2 young ladies Charis and Chelsey are a driving force of enthusiasm, possessing tenacity and displaying a level of professionalism that is first class. I have never written a review before in my life but after receiving this level of service I felt compelled to. A class act ! Thank you ladies and Thank you Loveitts! Sean Balsall Common

Linda · 13 May 2019 · Loveitts Coventry

★★★★★ 4/5

Trustpilot

A very friendly and efficient team who…

A very friendly and efficient team who work well together to provide a great service. Had my house on the market for a week and had an offer accepted at the full asking price. Despite this fast turn around there were 7 viewings and a further 5 organised for the coming days which were subsequently cancelled.A big thank you to Charis, Chalsey and Amanda for all their hard work and regular updates on progress.

TopGeard · 7 May 2019 · Loveitts Coventry

★★★★★ 3/5

Trustpilot

Started off well but fees seem to be more important than customer service

At the beginning Loveitts were extremely helpful and easy to work with. Unfortunately my experience has been completed changed in the last couple of weeks by one email. I received a email which told me that Loveitts had contacted my Solicitors for my new purchase without my authority (as I am not purchasing through them) and that I should consider breaking the chain and move out of my house, without a conservation with myself being had. Unfortunately I got the feeling that the fees that would be paid on completion was slightly more important than customer service. Selling a house is stressful in itself and a more customer friendly approach would have been very much appreciated. On this basis I would not recommend.

Miss · 2 May 2019 · Loveitts Coventry

★★★★★ 5/5

Trustpilot

Ace service

Amanda was great! Straight forward and proactive.

Don · 25 April 2019 · Loveitts Coventry

★★★★★ 5/5

Trustpilot

Thanks to Loveitts for perservering…

Thanks to Loveitts for perservering with a rather difficult sale. Good at keeping us up to date and friendly service.

Franny · 28 February 2019 · Loveitts Coventry

★★★★★ 5/5

Trustpilot

Purchase of a property

Although I didn’t sell my home through Loveitts my purchase was handled impeccably by Amanda B. I received more communication from her than I did through my own agent. Amanda was polite, friendly and willing to lend an ear when I needed it. Loveitts should be proud to employ such a fantastic member of staff. She is an absolute credit to you. We will definitely be using you when we move again!

Laura · 27 February 2019 · Loveitts Coventry

★★★★★ 5/5

Trustpilot

Always very helpful and get the results…

Always very helpful and get the results we need. All the departments work in harmony so no "ring another department" very reliable company and delightful staff.

Linda · 12 February 2019 · Loveitts Coventry