Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleWill try to unfairly take as much of your deposit off you as possible. Do not let with this agency. Full of fake reviews on google!
CoZa · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon,
I am sorry to see that you have given us a 1* review. I have searched your name in our system and I cannot locate you to a specific property. Please can you contact me on my email sophie@loc8me.co.uk to discuss any issues or frustrations you may have experienced and I can look into this for you?
Kind regards,
Sophie
★★★★★ 5/5
GoogleGreat company, very friendly, especially Imogen Smith who helped me a lot through out my time as a student in Loughborough.
Billy · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Billy,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Imogen!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleHuge help with my accommodation for final year, made it so easy and loads of great discounts! Imo is great as well!
Oli · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Oli
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Imogen!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleFantastic service from Reiss at Loc8me, he was very helpful and helped us to find a great budget student house! Very polite and efficient would highly recommend!
Maya · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Maya,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Lettings Negotiator Reiss!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleMegan has been a real support during my time with Loc8me. She has been professional, approachable and always there if needed
Ruth · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Morning Ruth,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Megan!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleJust found our student house, very happy with the service we received. Reiss listened to what we wanted and gave us some great options to choose from!
Lewis · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Lettings Negotiator Reiss!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleGreat service! Imogen helped out with everything from start to finish, made the whole experience perfect… Would defo use this company again!
Liam · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Morning Liam,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Imogen!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleMegan has been an excellent property manager throughout the year and half I’ve lived with loc8me. Always helped with issues quickly and efficiently.
Charles · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Charles,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Megan!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleLoving the support and help I’ve been receiving from Loc8me since I’ve been moved into my new house. Especially with the help of Reiss OC and all the social media exposure he’s been promoting on his Instagram.
Joe · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Morning Joe,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Lettings Negotiator Reiss!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleWe lived in loc8me properties for 2 year whilst at University and enjoyed both houses equally. A lovely service from Loc8me, well kept houses and quick maintenance when needed.
Bethany · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Hi Bethany,
Thank you so much for taking the time to write this review.
I am thrilled to hear that you have had a great house experience with loc8me for the past two years. We endeavour to go above and beyond to ensure our tenants have a memorable experiencing whilst living with us.
We wish you the very best!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleReiss OC was unbelievably helpful in sorting my house this year and showing me all the brilliant options available. So quick to reply and there to help with any of my needs. What a sound bloke.
Sonny · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Sonny,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Lettings Negotiator Reiss!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleRecently had a viewing for my final year house next year with Loc8me. Reiss was an excellent help & knew exactly what he was talking about when it came to the properties. Found the best house for final year.
Emma · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Emma,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Lettings Negotiator Reiss!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleLiving with loc8me so far this year has been amazing. The team have been super helpful regarding helping us move in and ensuring we have the most comfortable stay. Couldn't recommend enough.
Mary · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Hi Mary,
Thank you so much for taking the time to write this review.
I am thrilled to hear that you have had a great house experience with loc8me this year. We endeavour to go above and beyond to ensure our tenants have a memorable experiencing whilst living with us.
Kind Regards,
Sophie
★★★★★ 5/5
GoogleImogen was my property manager and she was lovely. From signing the contract, through to extending the contract, to any maintenance issues, she’s been absolutely brilliant.
Shapla · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Hi Shapla,
Thank you so much for taking the time to write this review!
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Imogen.
Sophie
★★★★★ 5/5
GoogleMegan has been a great property manager for the last year and a half. Whenever we have had issues they have been sorted quickly without any fuss.
Adam · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Adam
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Megan!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleLoved with loc8 me for past year and half and been very helpful, especially Megan, quick replies and very helpful with any problems. Would happily recommend this to anyone wanting to find a letting agency and property manager in the future.
Will · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Will,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Megan!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleBig up Loc8me. Really friendly, quick and professional when it came to looking for a house for final year. Special creds to Imogen our property manager who was always happy to help whenever we had any issues or questions.
Stephen · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Stephen,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Imogen!
Kind Regards,
Sophie
★★★★★ 4/5
GoogleLived in a modern, large, open-plan house with 5 other tenants last year. Was very good compared to the standard student houses in Loughborough. Rarely had any problems and our property manager kept us up to date regularly with special offers.
Manesh · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Hi Manesh,
Thank you so much for taking the time to write this review.
I am thrilled to hear that you have had a great house experience with loc8me last year. We endeavor to go above and beyond to ensure our tenants have a memorable experiencing whilst living with us.
Kind Regards,
Sophie
★★★★★ 1/5
GoogleLoc8me do a great job of appealing to young, naive freshers with their flashy, modern branding and charisma when luring you in to sign a tenancy, with lots of nice sounding benefits. Although the houses look well furnished in the pictures, upon moving in you’ll find everything is of such poor quality, it breaks under general wear and tear. But don’t worry, the insurance they miss sold you won’t even cover any of it. (We were even without hot water, showers or desk chairs for a good duration of our tenancy). Then once you have finally moved out & never want to go back they’ll send you off with a fat bill to pay for their renovations. Outrageous prices like £1800 on paint for walls being marked. Would’ve rather lived in a box.
*UPDATE* And ofcourse any bad reviews on here are met with one of their shady employees claiming you never had a tenancy with them (You remebered me in your bulying emails though right??).... All their bad reviews they claim are fake and they hand out free pizza to anyone who gives them a good review. Even a year after living with them they continue to bully and harass us with outragous emails and invoices. STAY AWAY!
Nick · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Nick,
I am sorry to see that you have given us a 1* review. I have searched your name in our system and I cannot locate you to a specific property. Please can you contact me on my email sophie@loc8me.co.uk to discuss any issues or frustrations you may have experienced?
Kind regards,
Sophie
★★★★★ 5/5
GoogleI had my final year house signed with Imogen at loc8me and had a great service. She also made sure to follow up and check with us throughout the year for any issues! Great service.
Shachi · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Shachi,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Imogen!
Kind Regards,
Sophie
★★★★★ 1/5
GoogleCurrently house-hunting & tried to book some viewings with Loc8Me after having them reach out to me (a red flag in itself as it was unsolicited and I have no idea where they got my contact details from).
Decided to go along with it since they seemed reputable from reviews, and me and my friend are looking for a place ASAP. However, what followed was a solid week-plus of wasted time bordering on tragicomedy. We were prompted to join a WhatsApp group and asked questions about our budget, needs and desired locations. Fair enough, seemed like a good start. Personal touch, nice.
That was where the positives ended. Despite requesting a pre-bills budget of £750 a month as a preference and £800 as an absolute hard limit, all the houses recommended to us were in the £800-£900 / month bracket for a 2-bedroom house/flat - VERY expensive for Loughborough, and hidden behind the "per-person-per-week" pricing so common for student letting agencies that target 1st-time renters without experience. Lucky for me, I've already been there, done that & we decided to book a viewing out of curiosity more than anything, with other agencies and private landlords on deck ready to offer similar properties in the town within our price range and in some cases as low as £650.
We requested a viewing on Friday for next Monday, as it was the only day that week my friend wasn't working. No response. Monday came & went, & in that time we'd managed to contact other agencies who were willing to go to the trouble of responding to our emails to book viewings. In contrast, Loc8Me had failed in their difficult task of... responding to a WhatsApp message. We'd managed to secure a few viewings over the course of the weekend from said other agencies, so we shrugged it off & assumed the house we were wanting to view had been let.
Wrong! Mid-day Tuesday, we FINALLY got a message back from Loc8Me apologising & telling us that the office was closed over the weekend, meaning they couldn't respond & set up a viewing for us. No explanation for blanking us on the Monday we wanted the viewing, but we decided we'd give them one more shot. We FINALLY managed to book our viewing of our house & agreed to come to Loughborough to meet for a 4:30PM viewing the day after, Wednesday, as my friend finishes work early.
Confirmed! I even got an email with a time and location on it through Google Calendar. Sweet, let's go see this place. I messaged the fabled WhatsApp group to let them know we'd be there on-time. Called the agency to let 'em know we were on our way. Get to the street. Stand outside the house.
3 minutes before viewing time, we get another call from the agency. Apparently, they have a new system being installed. They've managed to book our viewing without notifying the tenants, so they can't go through with it until later. How long? About 1 hour from now. My parking is up in 30 minutes.
I look at my friend, he looks at me. We walk back to the car & I politely tell them that we'll be looking for housing with other tenancy agencies, before leaving the WhatsApp group.
Before leaving, I realise that I've been messaging not 1, but 3 separate numbers this whole time, presumable multiple agents working for the company. None of whom were capable of A) answering a simple request over a four day period or B) actually notifying tenants of a viewing booked more than 24 hours prior.
So, to recap, I spent a week trying to book a viewing for a house which was out of our requested budget range, only to have my 1st request blanked & then to turn up to the 2nd & be told that the booking had been lost in the system. Wasted fuel, paid parking, for nothing.
If this is how we were treated as potential tenants with Loc8Me, it's safe to say we dodged a massive bullet by not going further into the process & ending up living in one of their properties. There were enough red flags & examples of unprofessional conduct during our wasted week looking for a home with them that I fully expect existing & previous tenants of the company are given short shrift when encountering problems. Avoid.
Strawberry · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon,
I am the Office Manager here at loc8me Loughborough. I'm sorry to hear the issues you have experienced whilst booking a property viewing with us. Please be assured I will investigate the issues that have occurred and will ensure this does not happen again.
Kind Regards,
Sophie
★★★★★ 5/5
GoogleHaving lived with Loc8me since July, Emily who is my property manager has been nothing but useful! Getting maintenance sorted quickly and making sure the property is comfortable to live in. With this I have signed for another academic year to following this year! Thank you Emily
Immi · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Imogen,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Emily!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleFantastic company for when you need a student property. Imogen Smith (Property Manager) was particularly helpful with every step of the way, and always responsive to when we had questions. The process of attaining our student properties over the past couple of years has been simple and easy, highly recommended!
Harry · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Good Afternoon Harry,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Imogen!
Kind Regards,
Sophie
★★★★★ 5/5
GoogleSuch and easy company to deal with. I’m a Guarantor for one of there tenants and the process was so smooth. The tenant is really happy in there property and has never had any issues getting in touch with loc8me. Problems are dealt with promptly. They really do have there tenants best interests as there top Priority.
Claire · 26 August 2022 · loc8me Loughborough
Agent replied · 25 August 2024
Hi Claire,
Thank you so much for taking the time to write this review.
I am very happy to hear that our move-in process was smooth for both the tenant and yourself!
Kind Regards,
Sophie
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