How many reviews does loc8me have?

loc8me has 1,151 reviews across its three offices, rated 4.1 out of 5 overall: 457 on Google, 694 on Trustpilot. Company-wide Trustpilot reviews for loc8me are counted once, not once per office.

Trusted Agent profile

loc8me estate agents in Loughborough, Nottingham and Durham

Q: Where are the loc8me offices?

The three loc8me offices, by town. Durham: 85 New Elvet, Durham, DH1 3AQ. Loughborough: 202 Ashby Square, Loughborough, LE11 5AA. Nottingham: 60, Derby Road, Nottingham, NG1 5FD.

4.1

★★★★★ Great

1,151 reviews across 3 offices and 2 platforms

loc8me has three offices, in Loughborough, Nottingham and Durham. Together they have 1,151 reviews on two platforms, rated 4.1 out of 5 overall.

3.7 / 5

457

Reviews on Google

All 3 offices

694

Reviews on Trustpilot

Business-wide

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Our offices

loc8me's three offices, most reviewed first. Each has its own page.

Latest reviews from every loc8me office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Trustpilot

Just set up rent, but so far, so good.

So far, so good. Customer service was very good in terms of getting the rent and everything sorted, even helping out with some of the technical difficulties we had when it came to form filling (which is the only reason it's 4 instead of 5 stars). Shoaib and Carrie were both very helpful and understanding, even when I slipped up and made a mistake on the initial signing of the contract. Not moved in yet, so we'll have to see how things pan out.

Benjamin · 19 June 2023 · loc8me Nottingham

4/5

Trustpilot

My experience with loc8me was very…

My experience with loc8me was very positive. I applied for an apartment and paid the £200 deposit. Unfortunately due to my own fault, I could not secure a guarantor. Loc8me was fast to refund my deposit. I found that they was very helpful.

B-Leigh · 6 June 2023 · loc8me Nottingham

1/5

Trustpilot

DO NOT RENT WITH LOC8ME.

DO NOT RENT WITH LOC8ME.FYI - the staff members also post fake positive reviews to counteract the bad ones, and just reply with automated responses and no follow up for bad reviews, so bear that in mind.Honestly a complete shambles of a company… The way they treat their tenants is shameful and they seem to lack basic interest for anything regarding their job-roles. The office is basically completely student run, so every time you call you speak to a different person and nobody ever knows how to help or even answer basic questions.They require mid-tenancy inspections, whereby they schedule an appointment to visit and inspect the property. This is now the fifth time they have scheduled this appointment and failed to turn up. Not only that, but they don’t let you know they are cancelling either, so unless you call them yourselves and specifically ask if they are still coming, they just don’t show up. It is appalling how completely unprofessional and disrespectful they are. What is the point in asking tenants for a suitable appointment date if you then just completely ignore this and don’t bother coming anyway, especially when tenants have taken time out of the day to be there for the appointment. Also, despite having scheduled appointments and it being written in the contract that they must inform you 24 hours beforehand and have your consent, they still entered our property, which is a complete breach of contract, and quite frankly illegal.Also, if you have any issues with maintenance in the house, it takes over 2 weeks for them to respond, and even then ,you have the same issue where it is completely your responsibility to chase them for updates on when it will be sorted. They completely keep you out of the loop and think it is acceptable to just do what they please, without considering how it affects other people. Good luck getting your deposit back too, because they will find any tiny fault in order to keep hold of your money.

Ellie · 2 June 2023 · loc8me Nottingham

1/5

Trustpilot

Shocking handling of dispute

Shocking handling of dispute regarding lack of sufficient heating, despite being chased frequently. Would never rent with this agent again.

Charlie · 31 May 2023 · loc8me Nottingham

5/5

Trustpilot

Great customer service

Spoke to a young man named Kush. He answered all of my questions was knowledgeable and polite.

Dar · 18 May 2023 · loc8me Nottingham

5/5

Trustpilot

Great help and service from kush 👌🏾

Rating only, no written review.

Sonia · 17 May 2023 · loc8me Nottingham

5/5

Trustpilot

Kush

KushKush has provided a way to considered our needs and diligently pushed for us to be satisfied. He has been considerate and patient with us and I am really grateful as most would continue to another potential tenant without any consideration. For this I am extremely grateful

Semilogo · 16 May 2023 · loc8me Nottingham

5/5

Trustpilot

Thank You

Kush has been very helpful from beginning to end. An asset to the company Would recommend

Digitalhue · 16 May 2023 · loc8me Nottingham

5/5

Trustpilot

Talked to kush today who was extreamly…

Talked to kush today who was extreamly helpful, thanks.

NIRANJANA · 16 May 2023 · loc8me Nottingham

5/5

Trustpilot

Great service and experience

Great service and experience from the team. Kush was great in helping us find a property for my son.

Alex · 16 May 2023 · loc8me Nottingham

5/5

Trustpilot

Kush has been an incredible form of…

Kush has been an incredible form of assistance and guidance in helping myself and my housemates to secure the relevant documentation to help us throughout this house finding process, we couldn’t have done it without him!

Nshuti · 16 May 2023 · loc8me Nottingham

5/5

Trustpilot

Kush

Kush has been extremely helpful in organising relevant documentation and checking in addressing any issues for my new home during my university studies in Loughborough. I really appreciate all the help and highly satisfied with the service and all team members. Thank you again.

Sannojah · 16 May 2023 · loc8me Nottingham

1/5

Trustpilot

Serious health exposure

My daughter and her fellow students have been subject to using only one bathroom between six due in their Loughborough house to serious black mould in the second shower room. Loc8me have failed over ELEVEN months to address it citing the owner won’t replace the extract fan (£65). The health of the students simply don’t matter. It’s focus is on one thing…… money

Dean · 18 February 2023 · loc8me Nottingham

1/5

Trustpilot

underhand- beware what you sign.

Contract ambiguous- says includes all bills and then a fair utilities clause- beware- it's a small amount which includes items such as midterm clean? all bills including TV licence. insurance etc up to £18.00 per person per week allowed. I wouldn't want anyone to go through this- hence review- tread very cautiously with this outfit.

Pauline · 17 February 2023 · loc8me Nottingham

1/5

Trustpilot

DO NOT RENT FROM THIS COMPANY

DO NOT RENT FROM THIS COMPANY. I am parent of a student who is currently in one of their properties. They still have unresolved problems from when they moved in in July. The company are very unresponsive and basically just take the money. They should be properly investigated and not be allowed to operate until they have been. DO NOT USE.

Gail · 27 December 2022 · loc8me Nottingham

1/5

Trustpilot

-5star.

-5star.Devastating experiences with them.Virtual evil

Ayobami · 2 December 2022 · loc8me Nottingham

1/5

Trustpilot

You will regret renting from Loc8me

You will regret renting from Loc8me Hull. I do not know about anyother Loc8me but the one in hull which is managed by EMMA CONE is a worst agency to rent from. She doesn’t care about her tenants. We were threatened to leave the house a day before our contract expired. Thanks to some British friends who told us it’s illegal to do such. Ones there’s any damage it’s either you fix it yourself or live in the house that way. Remember stay away from Loc8me hull. They took of the central heating and only excuse they gave was increments in gas bills, other friends who rent from other agency still enjoys heating in their respective homes. We lived in the house without heating for about 7month. BE WARNED GUYS.

Jardel · 2 November 2022 · loc8me Nottingham

1/5

Google

Rating only, no written review.

Seb · 26 August 2022 · loc8me Loughborough