Legal and General Affordable Homes Limited estate agents in London, Brentwood and Latchingdon

★★★★★ 5/5

Google

I don't live with l&g yet .but l viewed a property with a l&g representative who is so kind ,helpful and professional. I am not good in filling forms on line ,she gave me an application form to fill in at home and send it .I accepted the offer .hopefully it's not long to be a tenant amongst people decent respectful helpful as l am with my neighbours. Thank you.

JP · 11 October 2024 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Me and my partner have spent the last couple of months communicating with Natalie who has been more than helpful with us buying our first home. She not only found us the property but has also been fast to respond and explained every step along the way helping us feel confident in all of our decisions! Thank you Natalie you’re a superstar and we appreciate it more than you know!

Leia · 11 October 2024 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 1/5

Google

Awful experience! Absolutely no communication with us at all. Don’t bother!!

Kira · 26 May 2024 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 2/5

Trustpilot

Poor customer service and no help

I am very disappointed with Legal and General Affordable Homes regarding an unresolved issue with the automatic light in my flat. Despite multiple communications and raising the issue within the appropriate period, LGAH has not attended to the matter, leaving it unresolved to date. Their avoidance of resolving a customer's problem seems unreasonable and in bad faith. I've urged them to escalate this as a formal service complaint, but they are refusing to help. This experience has been highly frustrating, and I cannot recommend LGAH based on their poor customer service, lack of accountability and lack of timely action.

Benjamin · 16 May 2024 · Legal and General Affordable Homes Limited Brentwood

★★★★★ 1/5

Google

Please do not buy a shared ownership property from legal amd General they are rob dogs and have increased my charges by £65 a month and I can't afford to live here anymore as they increase it more and more each year and I have only been here 2 years!

Rebecca · 10 April 2024 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

We have recently bought a property on the Carter Meadows development and we are impressed with the service and the quality of the build. Mitch, the lead sales advisor, was extremely helpful and supportive throughout the whole buying process and has also checked in on us a couple times since buying the property. Overall, I would recommend this developer!

Amber · 10 April 2024 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 4/5

Google

Good location, good planing, hope people can afford the price.

Carlos · 27 March 2024 · Legal and General Affordable Homes Limited London (Snakes Lane)

★★★★★ 5/5

Google

Great company. Natalie lawrenson was such a great help from start to finish. She was so polite and helpful with any questions that I had.

Gaz · 11 March 2024 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

We've lived here for two years now, and so far we've had no problems with Legal & General. The process of buying was really straight forward and even when my account person wasn't there, someone was always ready to help and that's so useful as buying could be stressful. I haven't needed them so much since we moved in, but on moving the snags were quickly sorted and the place is always tidy and looked after. We love living here and we're glad we chose it.

Sam · 11 March 2024 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 1/5

Google

I'm extremely disappointed with the way LGAH is managed. The security, hygiene, and antisocial behaviour issues raised by tenants have been met with generic responses and no concrete solutions or timelines. Improvements are urgently needed, including more CCTVs, and stronger entrance doors (especially for special needs individuals). We are waiting for their solution for more than two years, which is unacceptable. We've faced ongoing issues for two years: Lack of accessible entrance doors Frequent breakdowns of entrance doors, leading to unauthorized access Inadequate resolution of antisocial behaviour Insufficient CCTV installation and monitoring Lack of security arrangements on event days Neglected building cleanliness and maintenance Malfunctioning intercoms UPDATE: We did not have a concrete schedule since then or any improvement, just a confirmation mail about they approved the quotation. The entrances are not safe and my bike got stolen from the inside bike storage within the building. Absolutely disappointed.

Gyongyver · 13 September 2023 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 1/5

Trustpilot

Avoid them at all costs!!!

I have rented a property from L and G Affordable Homes and Pinnacle and I have to say it is the worst management of a building I have experienced. Not only do both companies not care about anyone they are meant to be providing a service to but the lack of response and outright rudeness from staff is unbelievable. For the past couple of years the whole building has been complaining about the state of cleanliness, the high crime rates in the building due to lack of CCTV and proper doors, the lack of response time when issues are flagged, the rudeness of staff, the lack of security when large scale events are happening, the rubbish and dumped items all around the building, noise complaints are not dealt with. I would strongly advise against ever renting off either company or having anything to do with them. They don't care about you and all they want is your money. Avoid them at all costs!!!

Resident · 24 August 2023 · Legal and General Affordable Homes Limited Brentwood

★★★★★ 1/5

Google

The companies solicitors messed up my rent payments, meaning due to their admin mistake I was asked to cough up £300 in full half way through my tenancy. Terrible service & no apology from L&G.

Chloe · 10 June 2023 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 1/5

Google

Absolute joke of a company. If I could rate 0 stars I would. Have had constant issues with dealing with them ever since we bought our house. I have been constantly chasing for a year to have snags fix and am consistently ignore, palmed off on others, or told issues are not issues and they are "supposed to be like that". Avoid buying a house with this company at all costs, they have made the last year an absolute nightmare and will do everything they can to avoid doing any work needed, of fixing any snags despite it being under warranty and within the first year of ownership

Aiden · 10 June 2023 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Rating only, no written review.

Anika · 10 June 2022 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 1/5

Google

I wanted to rate this place zero but I put one star.This is because of my very unpleasant experience with them.Even when we were paying insurance regularly,finally this company didn't pay the insurance how they were supposed to.This place is the opposite of trustworthy.I recommend to get insurance from somewhere else.The worst experience ever.

Miroslav · 10 June 2022 · Legal and General Affordable Homes Limited London (Bradfield Road)