Legal and General Affordable Homes Limited estate agents in London, Brentwood and Latchingdon

★★★★★ 5/5

Google

Thank you so much for your incredible support Jamie Fraser! The process was quite intimidating at first, but Jamie really helped break things down, from arranging multiple viewings, consulting me on the right apartment that fits my actual needs, working with the mortgage broker, liaising with solicitors and my key handover - I felt very well supported and understood. I have recommend a few friends to him too. I absolutely love my new home, love the location, the facitlies, the design of the apartment - everything. Intially there were minor constructions ongoing infront of the apartment (a childrens playground was being built) but they did all the work in normal working hours, and the windows have really great sound cancelltion too. Jamie was very transparent with ongoing works and timelines too. As an anxious first time buyer, I must say Jamie was very patient with me and explained everything to me. The only regret is that I didn't do this any sooner. Thank you Legal & General , and especially - Thank you Jamie!!

Lilly · 17 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Liaising with Natalie has hands down been the best customer service I have ever experienced. She was SO incredibly patient and made me feel totally at ease anytime we communicated. I never felt embarrassed or stupid asking her a question which was a total relief, especially as I had plenty being a first time buyer. Sometimes you can just feel a person really loves helping others, that they have a real passion for excellent customer care and this was most definitely felt. Thank you again Natalie! Your company are very lucky to have you. Due to unforeseen circumstances, I did not proceed in purchasing a shared ownership property, however L&G's service (big shout out to Mark too) was 10/10, I just had to leave a review! <3

Aneeza · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

My experience with Exchange street and the staff there has been very professional. Couldn't recommend them more! very person focused.

James · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Perfect experience I am so happy in my new home

Sarah · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

The customer service was excellent and very friendly, the whole experience was easier and quicker then I expected

Craig · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

We just bought our first flat with them and the process has been amazing!! Jamie Fraser has been supper supportive and make everything really easy. We recommend them 100%!!

Marta · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Bought a lovely 4 bed home with LGAH, Mitchell made the process very easy, from securing the plot to moving in, he was always on point with communication and passing on useful information. Very happy with the overall process.

Jordan · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

We purchased our property in six weeks, we couldn't be happier. Jamie Fraser was crucial during the whole process. Always available and ready to answer our questions. Thanks to Jamie and the Legal and General team.

Salvatore · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Working with Jamie was an absolute pleasure. He was professional, knowledgeable, and went above and beyond to ensure every detail was handled smoothly. His dedication and expertise made the entire process stress-free and enjoyable. I couldn't have asked for a better experience, highly recommend!

Vale · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Bought a lovely 4 bed house on the Legal & General Shared Ownership scheme and I could not be happier! The whole process from choosing the plot to moving in was seamless and every step was explained in detail - our sales man, Mitchell was outstanding, nothing was ever too much trouble and he was super responsive and extremely helpful every single step of the way! The whole team done a great job and totally deserve 5 stars!!

Rachel · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Honestly from start to finish the most friendliest, helpful, efficient and well guided processes. Mitchell was there from the day I viewed one of their stunning affordable homes to handing me the keys to my very own house. I couldn’t be happier with Legal & General. Highly recommend and I can not thank them enough!!!! 🥂🍾🎉 …

Adam · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Rating only, no written review.

Tomasz · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Great service, extremely helpful every step on the way the process was quick and easy

Billy · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Mark provided us a wonderful world class service , highly recommend L&G to my friends.

Wai · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Mark Thompson was fantastic, helpful, informative and friendly. I bought my new home in 6 weeks and couldn't be happier with my service. Very happy home owner!

Sarah · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Purchased a shared ownership flat throu L&G. Our point of contact was Mark Thompson, the service recieved was of a high standard and would recommend buying through them

Syedur · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

I cannot begin to put into words the patience & support I received from L&G, in particularly Jamie F who supported me with the purchase of my new home. 5 star experience from start to finish. Thank you so much!

Jade · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

I have just started the process of buying with L&GAH and have received really stellar support from Natalie and Mark. They have been patient and kind, and have done everything they could to accommodate the many questions and requests that I have had. Really appreciate it guys, thanks very much!

Misha · 16 April 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ Exceptional service from start to finish! As a nervous first-time buyer, navigating the property purchase process can be overwhelming, but thanks to Jamie, my experience was nothing short of seamless, reassuring, and truly outstanding. From our very first interaction, Jamie demonstrated unparalleled professionalism, diligence, and an incredible people-first approach that instantly put me at ease. As a young professional myself and mother of two toddlers, my schedule is unpredictable, yet Jamie was remarkably flexible, accommodating, and patient, always willing to adjust appointments to suit my availability. His consistent communication, non-judgemental support, and attention to detail made the entire journey smooth and stress-free. What truly sets Jamie apart is his ability to balance proactive engagement with a non-intrusive, respectful approach. He stayed in regular contact, yet never felt intrusive. He was speedy in responding, always easy to reach, and consistently went the extra mile to provide comprehensive, clear, and insightful information at every stage. His ability to anticipate concerns, explain complex processes with clarity, and guide me with genuine care and professionalism is a testament to his expertise and dedication. I wholeheartedly recommend Jamie to any prospective buyer, it’s evident he has a client-focused mindset and a commitment to excellence, which makes him a true asset in the property industry. If you’re looking for someone who will champion your journey, exceed expectations, and make your home-buying experience smooth-sailing, look no further than Jamie Fraser. Coming from someone who never writes reviews, these are five stars well-deserved!

Ugonna · 28 March 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Natalie was amazing whilst supporting me with moving into my first home! My experience with Legal&General has been nothing but a breeze. She was so supportive and on it with everything to get me into my home and was there for me with anything I needed help/guidance with. I can’t thank you enough. I definitely recommend x

Emily · 24 March 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

We had the fortune of having Natalie Lawrenson as our contact whilst buying our shared ownership property. Whatever the question or issue that arose Natalie sorted it. There was nothing that she wouldn't or couldn't try to sort out for us. We feel we have made a friend. The house was still being built so we watched it being finished and Natalie showed us round the estate and a show house so we could measure up, giving us all the time in the world to look round answering all our questions. Natalie's customer service is to be proud of she is amazing. Thank you so much for being there for us. Amanda and Mike

Amanda · 20 March 2025 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 1/5

Google

Rating only, no written review.

Darren · 27 November 2024 · Legal and General Affordable Homes Limited London (Snakes Lane)

★★★★★ 5/5

Google

Mark Thompson was so helpful throughout the process

Marcus · 11 October 2024 · Legal and General Affordable Homes Limited London (Bradfield Road)

★★★★★ 5/5

Google

Fantastic support throughout the process. Mark was very responsive and helpful

Krzysztof · 11 October 2024 · Legal and General Affordable Homes Limited London (Bradfield Road)