Trusted Agent profile
★★★★★
428 reviews across 2 offices and 1 platform
Lauristons has two offices, all in London. Together they have 428 reviews on 1 platform, rated 4.6 out of 5 overall.
428
Reviews on Google
All 2 offices
Lauristons's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery professional, responsive, no nonsense / exaggeration. Should have used Lauristons straight-away and not wasted time with other agents. Have now bought and sold with them - recommendedPositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleBe warned - Lauristons use their data protection policy to protect self indulged, incompetent landlords from being challenged after they illegally enter / try to enter your property. We had a stranger trying to enter our flat last week, fiddling with keys, trying to turn the lock, to which I confronted him to ask what he was doing, turns out he was a contractor sent by our landlord without our permission (Illegal last time I checked) This was also very concerning given we have a baby in the flat and also our customers dogs “we run a dog day care buisness” so if a stranger opens our front door our customers dogs could run out into the street and get lost or worse, run over. Being very concerned we naturally asked Lauristons for our landlords email address so we could educate him on the matter, the law, so not to experience a repeat, but Lauristons flat out refused. What was really concerning, the man who tried to enter our flat without permission, turns out was sent by our landlord not Lauristons property management (though Lauristons happily handed over the keys with no consent from myself or my partner???) THE BIG TAKE HOME HERE FOLKS, if you are renting through Lauristons and a landlord enters, tries to enter and / or sends someone who doesn’t have your permission to enter your home, you can not do a thing about it other than to report it to the police in which I ended up doing. Lauristons clearly have one simple agenda here, to keep the landlord at all costs even at the detriment of the tenant who’s personal space has been violated by the landlord - anyone reading this who knows anything about buisness knows that’s a scummy buisness move.!!NegativeProfessionalism
Hello John, We apologise on the landlords behalf regards to the attempted non-authorised entry and hope you have a safe move to your new property. If you wish to further discuss how we are legally obliged to share data, then please contact your local branch.
5/5
GoogleAbsolutely professional and thorough. Daniella is super friendly and communication is great. We had really smooth process from viewing to securing the flat. Can honestly say best estate agents we have dealt with. Nikol & StuPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMyah at Lauristons has been super helpful & is always quick to get back to us if it's via email or over the phone. Even without asking to be kept up to date she'd make sure we always knew the latest information on the status of our property. I would highly recommend! The overall team are great.PositiveResponsiveness, Quality
Thank you very much for the 5 star review and your comments regarding Myah
5/5
GoogleAlice was amazing! She really got to know us as a couple and what we wanted in the area, it sounds like she does this with all her clients, as she knows their stories so well. More importantly she showed us 3 properties that we would have been more than happy to put an offer on. There was no time wasting/pestering (which some other estate agents are guilty of!) All in all, a personal, professional service and ideal for us as 1st time buyers. Thank you so much!PositiveResponsiveness, Quality, Professionalism
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleThank you Myah for your constant support & dedication in getting us Lake Road, Wimbledon. Jim & Lincy
Hi Jim and Lincy. Thank you very much for the 5 star review of your experience working with Myah!
5/5
GoogleMyah has been fantastic. She went over and above and kept us informed along the way. Really pleased with her service level.
Hi Sarah. Thank you very much for the 5 star review and your comments about Myah!
5/5
GoogleAbsolutely professional and thorough. Daniella is super friendly and communication is great. We had really smooth process from viewing to securing the flat. Can honestly say best estate agents we have dealt with. Nikol & Stu
5/5
GoogleHave had great experiences with the team at Lauristons! Jean-Claude has been extremely approachable and has helped me navigate the process really well. Would definitely recommend their services for anyone in Wimbledon!
5/5
GoogleSteven was very helpful and made a frustrating situation much less so.
5/5
GoogleProfessional and responsible agent, not very common these days :D 5 stars !
5/5
GoogleI would like to give positive feedback, on the friendly and professional service and advice I received from Stephen English, with regards to Gas Safety Certifications and other questions I had around my tenancy. He is an asset to Lauriston's, Wimbeldon offices , was a pleasure interacting with him!
4/5
GoogleMy family just moved to London, looking for a house in Wimbledon area. The service we have received from Lauristons impresses us with its prompt responses and wide choices of properties. The agent we met patiently guided us throughout the property visits. We are definitely happy to engage with Lauristons for our first lease in the UK.
5/5
GoogleWent in to register, although I didn't take a property from them, they were kind and courteous and very welcoming.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Hi Vihas. Thank you for the 5 stars!
5/5
GoogleMichael Booth | Senior Sales Manager | Professional and good communications and successful to the end, thank you once againPositiveResponsiveness, Quality, Professionalism
Thank you very much for your review of Michael and experience of working with us
5/5
GoogleJust wanted to say that Louise was simply amazing, she was very friendly, responsive and supportive through out!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDaniella was very helpful during our recent rental search. Dealing with our queries quickly and efficiently. Thanks for your help!PositiveResponsiveness, Professionalism
5/5
GoogleFantastic experience with Lauristons! Polly in particular was so amazing, she was always incredibly responsive, friendly, and helpful!PositiveResponsiveness, Quality, Professionalism
Hi Ella. Thank you for the 5 star review and in particular for your comments regarding Polly
5/5
GoogleGreat job by Myah and the team. Achieved a record price in the block for my flat. Responsive and helpful through the completion process.PositiveResponsiveness, Professionalism, Value
5/5
GoogleLauristons were great at providing prompt replies and a speedy service. They are friendly and approachable and a big thanks to Daniella for helping us find our flat! Thanks Lauristons!PositiveResponsiveness, Quality, Professionalism
Hi Tessa. Thank you very much for the 5 star review and for your kind comments
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lauristons has 428 reviews across its two offices, rated 4.6 out of 5 overall: 428 on Google.
London (66-68 Wimbledon Hill Road) has the most, with 394 reviews rated 4.6 out of 5, followed by London (120 Balham High Road) with 34.
The two Lauristons offices, by town:
