Trusted Agent profile
★★★★★
428 reviews across 2 offices and 1 platform
Lauristons has 428 reviews across two offices (London and London) and 1 platform, rated 4.6 out of 5 overall. Lauristons has the most, 394. Checked 9 October 2026.
428
Reviews on Google
All 2 offices
Lauristons's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
2/5
GoogleResponsive when calling for an issue (hence the second star), however turned crooks when it came to the deposit. Kept it far more than contractually allowed (despite multiple reminders), claimed a portion of it far after contractual deadline to do so, and dragged us to TDS instead of acknowledging their mistake and letting it go
5/5
GooglePolly supported the purchase of our daughter’s first home, as expats we weren’t there to assist in the same way we would have like to. Polly stepped up to being not only the practical support but the emotional support that one needs when buying a first home. Her work was over and beyond, thank you very very much.
Hiya, thank you for taking the time to leave such a lovely 5 star review. We are very pleased to hear that Polly supported your daughter both practically and emotionally while she was buying her first home. Best Wishes to your daughter in her new home, Amy Taylor.
1/5
GoogleSends unsolicited mail using information from a database “home search” I never gave my details to.
Dear Mr Ward, I’m sorry to read your review. Our marketing distribution is dealt with via a Royal Mail provided service. Should you wish to not receive any literature from ourselves, or other companies that use the Royal Mail please do just let them know. Best wishes, Max Chapman (Managing Director, Lauristons).
5/5
GoogleI recently completed a purchase of a property in SW19 through Lauristons and Amir Malekzadeh was a great help from start to finish. He was very kind and accommodating during the initial viewings and proceeded to be extremely helpful during the whole process up until exchange and completion, replying to emails very quickly, calling from time to time to update me on the situation and responding to any questions I had. He also made sure to follow up on various matters between solicitors to speed up the process. I would highly recommend this Estate Agency and Amir!
Hiya, thank you for taking the time to leave such an amazing review. We are very pleased to hear that Amir was kind, accommodating and extremely helpful during the whole process! Best Wishes, Amy Taylor.
1/5
GoogleEstate agent I lived with for many years. Absolutely tried to make me unjustifiably pay for redecorating the flat I lived in. They tried to claim over £5000 in damages from me. I won by independent adjudication that I owed them less than £100. Con artist! DO NOT RENT WITH THEM.
5/5
GoogleRating only, no written review.
1/5
GoogleLauristons property management have been very poor and at times downright unethical in their dealings. When one of their tenants left abruptly without providing notice Lauristons lied to my partner to get her to cover the rent for this person when she didn’t have to. On their advice my partner was significantly out of pocket based on poor advice. They also lied at the end of the tenancy, stating that my partner would have to leave her home of over 3 years because the landlord was renovating the property. This turned out to be untrue and instead they wanted to raise the rent and get new tenants in without giving my partner the choice to stay on with the increase in rent. They have handled the entire tenancy unethically and have caused untold damage to her mental health in the process. I would avoid Lauristons at all cost if possible.
1/5
GoogleWorst company ever. The people that work there are very rude and they will scam you when they get the chance. DON'T work with them.
1/5
GoogleVery poor and unprofessional service from Miranda Verscho. She was very rude with me. Very disappointed.
5/5
GoogleHiya, I just wanted to say I had a really great experience with a young lady called Myah at this estate agent. She was very knowledgeable and listened to exactly what we needed and really gave me solid advance considering I hadn’t a clue when we first started looking. Very genuine too. Would highly recommend!
Hello Meghan, thank you for taking the time to leave such a lovely review. We are very pleased to hear that you had a wonderful experience with Myah, I'm sure she will be very pleased to hear this too. Best Wishes, Amy Taylor.
1/5
GoogleRating only, no written review.
Dear Noemie, as discussed we’re sorry that you incurred the costs you did following the early ending of your tenancy. These were contractually unavoidable sadly. We wish you the best of luck with your onward move. Best wishes, Miranda Verschoyle Head of Property Management, Lauristons
5/5
GoogleThoroughly excellent service - thank you very much Neel and team: first class from beginning to end!
Hi James, thank you for taking the time to leave a review. We are very pleased to hear that you had excellent service from both Neel and the team! Best Wishes, Amy Taylor.
5/5
GoogleI have been a Lauristons client for a number of years, and have always been impressed with their service, in particular Myah at the Wimbledon branch.
Hello, thank you for taking the time to leave such a wonderful review. We are very pleased to hear that you have always been impressed with us, especially Myah at the Wimbledon branch! Best Wishes, Amy Taylor.
5/5
GoogleGreat experience dealing with Polly whilst myself and my partner Wayne were looking to move.Professional, friendly and knowledgeable
Hi Lola, thank you for taking the time to leave such a wonderful review. We are very pleased that Polly was professional, friendly and knowledgeable while you were looking to move! Best Wishes, Amy Taylor.
5/5
GoogleExcellent service received from the team especially Myah and Neel. Very professional and reliable as a relatively new renter. Highly recommend!
Hiya, thank you for taking the time to leave a fab review. We are very pleased to hear that Myah and Neel were very professional and reliable! Best Wishes, Amy Taylor.
5/5
GoogleA very good service from the whole team at the Wimbledon branch, especially Jon Grace and Neel Patel. Their services were professional and quick.
Hi Richard, thank you for taking the time to leave such a wonderful review. We are very pleased that you had a great experience with our Wimbledon branch, especially Jon and Neel! Best Wishes, Amy Taylor.
5/5
GoogleLauristons were fantastic throughout our experience, in particular Myah. Very communicative and flexible. Myah made the entire process very simple and as stress-free as is possible. I would highly recommend them.
Hello, thank you for taking the time to leave an amazing review. We are very pleased to hear that you had a fantastic experience with our team, especially Myah! Best Wishes, Amy Taylor.
5/5
GoogleThis is the first time I have worked with Lauristons Wimbledon. They are very professional, very helpful, always answer the phone within a ring and helped me to find good tenants quickly. Very happy with their service!
Hello, thank you for taking the time to leave such a wonderful review! We are very pleased to hear that you had an amazing experience with out team. Best Wishes, Amy Taylor.
5/5
GoogleI had a wonderful experience with this agency. Every interaction from the first phone call to the viewing was professional, informative and friendly. Myah is a delight to work with and provides a great service. Keep it up.
Hi Robbin, we are very pleased that you had a wonderful experience with us! Especially Myah who provided you a great service, I'm sure she will be very pleased to hear this too. Best Wishes, Amy Taylor.
5/5
GoogleI would like to give Lauristons, namely Polly Luckhurst, for providing such high quality services to me when buying my first property. Polly is knowledgable, friendly and approachable especially when I had any technical questions. I would highly recommend the services provided by Polly and Lauristons on the whole.
Hello Ellie, thank you for taking the time to leave such an amazing review. We are very pleased to hear that Polly was friendly and approachable during your search. I'm sure she will be very pleased to hear this too! Best Wishes in your first home, Amy Taylor.
5/5
GoogleFantastic experience with Lauristons. We recently relocated from Ibiza, back to England, which was a nerve-wracking experience, but Polly made it a breeze! Extremely helpful, attentive, friendly and professional.
Hi Faye, thank you for taking the time to leave such a fab review! We are very pleased that you had a positive experience with us, in particular Polly. We are very glad that she was helpful and friendly all while being professional! Best Wishes, Amy Taylor.
5/5
GoogleI've dealt with many estate agents throughout the London & Surrey area, and have to say Neel Patel is up there with the best. He has great knowledge of the area and offers fantastic advice. Thank you for all your help Neel.
Hiya, thank you for taking the time to leave an excellent review! We are very pleased to hear that Neel gave fantastic advice and had great knowledge. Best Wishes, Amy Taylor.
5/5
GoogleI recently purchased a flat in Wimbledon with the help of Amir Malekzadeh. He did a great job trying to make it as fast and smooth as possible; replying super quickly to all my emails and dealing with issues right away, being available anytime I needed something. He also emailed the solicitors frequently to accelerate the process. I would highly recommend him as he did a great job.
Hi Elodie, thank you for taking the time to leave a fab review! We are very pleased to hear that Amir did a great job and was very efficient. Best wishes in your new home, Amy Taylor.
5/5
GoogleWe had a great experience with this estate agents. The entire process to putting an offer down took less than a week. Neel was super communicative and made the process stress free.
Hi James, thank you for taking the time to leave such a great review. We are very pleased to hear that you had a great experience and that Neel made the process stress-free for you! Best Wishes, Amy Taylor.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lauristons has 428 reviews across its two offices, rated 4.6 out of 5 overall: 428 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Lauristons has the most, with 394 reviews rated 4.6 out of 5, followed by Lauristons with 34.
Lauristons, 66-68 Wimbledon Hill Road SW19 7PA; Lauristons, 120 Balham High Road SW12 9AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.