★★★★★ 5/5
GoogleMy wife and I recently sold our family home and purchased a new home both through Langford Russell. Madeleine was incredibly kind and helpful throughout, from understanding the house in preparation for conducting the viewings, negotiating the price and hand holding all the queries and questions throughout the process. Thank you, Madeleine, for making the transactions as smooth as possible.
Charles · 16 February 2026 · Langford Russell Chislehurst (7a High Street)
Agent replied · 16 April 2026
Dear Charles Matthews,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Madeleine. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards,
Langford Russell Chislehurst
★★★★★ 5/5
GoogleBought our 1st house with Kelly & helped up every step of the way.
Michael · 16 January 2026 · Langford Russell Beckenham
Agent replied · 16 April 2026
Dear Michael G
We greatly appreciate your 5-star review and the time you took to share your experience with Kelly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Beckenham
★★★★★ 5/5
GoogleRight from the get go Hayley was 100% efficient and her team were always kept informed when she was absent. Ross was very helpful too and kept us in the loop. Overall, the sale and process was successful due to Hayley's tenacity.
Alan · 16 January 2026 · Langford Russell Swanley
Agent replied · 16 April 2026
Dear Alan Clarke,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Swanley
★★★★★ 4/5
GoogleI employed Langford Russell Estate Agents to sell my house in West Kent.
Although the market conditions were challenging they sold the property in a most professional manner. I was very pleased with their efforts and the result.
Robert · 16 January 2026 · Langford Russell Swanley
Agent replied · 16 April 2026
Dear Robert Stevens,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleSienna was so kind and helpful during our home buying experience. She was great at communicating with us throughout the whole process and made sure we had everything we needed. Thank you so much for all your help!
Rhiannon · 16 January 2026 · Langford Russell Orpington
Agent replied · 16 April 2026
Dear Rhiannon S,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Sienna. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards,
Langford Russell Orpington
★★★★★ 5/5
GoogleVery professional Company, everything was running smoothly and swiftly
Daniel · 16 January 2026 · Langford Russell Orpington
Agent replied · 16 April 2026
Dear Daniel T,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Orpington
★★★★★ 5/5
GoogleOliver, Sienna and co sold our house in a difficult market. They provided some good suggestions as to how we could make our house more attractive to buyers and were very professional, supporting us through the maze of selling a property.
Keith · 16 January 2026 · Langford Russell Orpington
Agent replied · 16 April 2026
Dear Keith Robinson,
Thank you for taking the time to review your experience with our team at Langford Russell Orpington. We're very happy that you had a positive experience with us. Please don't hesitate to be in touch if you require anything further.
Kind regards
Langford Russell Orpington
★★★★★ 5/5
GoogleI can’t thank Sienna enough for her help in buying our home. She was proactive, supportive, and always available to help with even the smallest things. From organising viewings to negotiating the price and making sure all the paperwork was done on time, she handled everything brilliantly. Her communication and coordination made the whole process so much easier. Highly recommend!
Lalit · 12 January 2026 · Langford Russell Orpington
Agent replied · 16 April 2026
Dear Lalit Bhatt,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Sienna. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards,
Langford Russell Orpington
★★★★★ 5/5
Googlelooking for our new home had become so stressful and we felt like we wasn’t getting anywhere, but as soon as we started with Jack at Langford Russell it completely changed! Jack has been extremely helpful, positive and approachable throughout the entire process. He is an absolute credit to your team! Thank you.
Olivia · 23 December 2025 · Langford Russell Orpington
Agent replied · 16 April 2026
Dear Olivia Capozzi,
We greatly appreciate your 5-star review and the time you took to share your experience with Jack. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Orpington
★★★★★ 5/5
GoogleJack was exceptional. If I owned an estate agent, I would be poaching him to come and work for me. His customer service manner was on point. Nothing was a bother and always came back to me in a timely manner. Estate agent friend for life and for me that is saying something. He has restored my faith in estate agents!
Diahanne · 22 December 2025 · Langford Russell Orpington
Agent replied · 12 October 2026
Dear Diahanne Rhiney,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Jack. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards,
Langford Russell Orpington
★★★★★ 5/5
GoogleIt was great dealing with Jack , he has made this whole process of renting our house smooth and painless.
Paul · 18 December 2025 · Langford Russell Orpington
Agent replied · 25 December 2025
Dear Paul Callaghan,
We greatly appreciate your 5-star review and the time you took to share your experience with Jack. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Orpington
★★★★★ 5/5
GoogleWould 100% recommend Jack at Langford and Russell, Orpington. Always kept us well informed during the whole process of finding a new home. Friendly, approachable and extremely helpful. Jack goes above and beyond to help at what had previously been a stressful time with other estate agents.
Hayley · 18 December 2025 · Langford Russell Orpington
Agent replied · 25 December 2025
Dear Hayley Monteith,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Jack. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards,
Langford Russell Orpington
★★★★★ 5/5
GoogleThanks so much to Kelly. During stressful times was so calm and friendly. She was brilliant and just so lovely and professional. Thank you!!
Ryan · 16 December 2025 · Langford Russell Beckenham
Agent replied · 16 April 2026
Dear Ryan Woods, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Kelly. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Langford Russell Beckenham
★★★★★ 5/5
GoogleKelly and Eddie at Beckenham were brilliant and followed up during the whole process. Langford Russell had a very assertive approach for supporting the seller and delivering the sale for the optimum price. Would recommend this agency as they got the job done.
Andrew · 16 December 2025 · Langford Russell Beckenham
Agent replied · 16 April 2026
Dear Andrew Boylan,
We greatly appreciate your 5-star review and the time you took to share your experience with Kelly and Eddie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Beckenham
★★★★★ 5/5
GoogleKelly is tenacious and worked tirelessly to get our move completed. A big thank you from us.
Gary · 16 December 2025 · Langford Russell Beckenham
Agent replied · 16 April 2026
Dear Gary Young,
We greatly appreciate your 5-star review and the time you took to share your experience with Kelly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Beckenham
★★★★★ 5/5
GoogleKelly has been a joy to work with from initial viewing to completion in time for Christmas. Thanks!
Des · 16 December 2025 · Langford Russell Beckenham
Agent replied · 16 April 2026
Dear Des Mckee,
We greatly appreciate your 5-star review and the time you took to share your experience with Kelly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Beckenham
★★★★★ 5/5
GoogleGreat experience with this agency. Our agent was responsive, helpful, and made the whole renting process smooth and stress- free. Highly recommended.
Nima · 11 December 2025 · Langford Russell Orpington
Agent replied · 25 December 2025
Dear Nima Adljou,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Orpington
★★★★★ 5/5
GoogleWe found our dealings with Sophie at Langford Russell to be professional and a pleasure. One of only a handful of Agents who follows up and takes an genuine interest in the requirement. We would highly recommend.
Maria · 4 December 2025 · Langford Russell Orpington
Agent replied · 25 December 2025
Dear Maria Marsdale,
We greatly appreciate your 5-star review and the time you took to share your experience with Sophie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks, Langford Russell Orpington
★★★★★ 5/5
GoogleAppreciate the work Jack Frendo did for us, found a great flat and promptly arranged the application!
Ivan · 4 December 2025 · Langford Russell Orpington
Agent replied · 25 December 2025
Dear Ivan Iurchenko,
We greatly appreciate your 5-star review and the time you took to share your experience with Jack. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Orpington
★★★★★ 5/5
GoogleWe purchased our house through Langford Russell and we couldn’t have been more pleased with the service. Jamie helped us find the kind of property we were after and throughout a rather complicated sale and purchase went above and beyond to make sure the purchase went ahead. If we ever wanted to go through the ordeal of moving house again we would definitely choose Langford Russell.
Haddock · 27 November 2025 · Langford Russell Chislehurst (7a High Street)
Agent replied · 27 December 2025
Dear Haddock Vision,
We greatly appreciate your 5-star review and the time you took to share your experience with Jamie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Chislehurst
★★★★★ 5/5
GoogleJackie and the team offered great advice and support from the outset. Ensured our interests were always at the forefront and guided us through every aspectof our house sale and purchase. Thoroughly recommend !
Steve · 27 November 2025 · Langford Russell Chislehurst (7a High Street)
Agent replied · 27 December 2025
Dear Steve Evans, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Langford Russell Chislehurst
★★★★★ 5/5
GoogleThe sale of our house and purchase of another was handled by Sienna, who was cheerful and efficient throughout the whole process. Would recommend Langford Russell to anyone, as well as use them again :)
Cristian · 27 November 2025 · Langford Russell Orpington
Agent replied · 25 December 2025
Dear Cristian Ludewig-Thorne, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Sienna. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Langford Russell Orpington
★★★★★ 5/5
GoogleRoss and co at Langford Russell Swanley were absolutely brilliant from day one .. answered every query promptly.
Was amazing service thanks to everyone involved
Mr mrs tickner
Patrick · 26 November 2025 · Langford Russell Swanley
Agent replied · 26 December 2025
Dear Patrick Tickner, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Ross and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Langford Russell Swanley
★★★★★ 5/5
GoogleI had the pleasure of dealing with Jack Frendo when arranging a short term rental agreement. His attention to detail and customer service was top notch with instant replies and proactive attitude.
Oliver · 25 November 2025 · Langford Russell Orpington
Agent replied · 25 December 2025
Dear Oliver Friend,
We greatly appreciate your 5-star review and the time you took to share your experience with Jack. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Langford Russell Orpington
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