Trusted Agent profile
★★★★★
1,466 reviews across 7 offices and 3 platforms
Langford Russell has seven offices, in Beckenham, Swanley, Orpington, Chislehurst (two offices), West Wickham and Sevenoaks. Together they have 1,466 reviews on three platforms, rated 4.4 out of 5 overall.
963
Reviews on Google
All 7 offices
2
Reviews on Facebook
All 7 offices
501
Reviews on Trustpilot
Business-wide
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Langford Russell's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Langford Russell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 901 reviews on Google only. Show every review
4/5
GoogleWe were very pleased with Langford Russell and the help they gave us in moving. From the start, they actively sought to find out, listen to and record what we were looking for , then efficiently matched us to a property they had come back on the market. Through the process of us buying the property they efficiently communicated with all parties and answered any queries that we had.
5/5
GoogleGreat service, nice staff, good opening hours.
5/5
GoogleJack has been brilliant, very helpful and professional. Thank you for all your hard work. Joan Sefer
5/5
GoogleJack Cuthbert has been really helpful through my tenancy. We would like to thank him for his service.
5/5
GoogleHad a very good experience with Langford Russell. Especially Mark Horak.
5/5
GoogleMark at Langford Russell Chislehurst was excellent. The service I received was very professional, informative and not at all pressurised. I would happily recommend them to anyone looking to rent or purchase a property.
5/5
GoogleWe've dealt with Mark Horak who was exceptional throughout the process. Having to deal with most Chislehurst area estate agents during our search he was by far the best one.
5/5
Googlerecently sold my mothers house through langford russells chislehurst branch and were 100% satisfied with their professionalism throughout the whole procedure. everyone in that office was excellent at all times, especially sales people ryan and john. nothing was ever a problem......thankyou guys.
5/5
GoogleGreat experience with Langford Russell with a recent Letting in Chislehurst. Very professional and I was very happy with Mark's frequent updates; I was always made aware of the status of the letting. Highly recommended.
5/5
GoogleHaving dealt with Estate Agents on very many occasions in the past, I found the team and support staff from Langford Russell in Chislehurst as the best I have every dealt with & have no issue in recommending them to others. They are extremely hard working, professional and full of enthusiasm which helped me in the sale of the property.
5/5
GoogleFirst time letting a property through Langford Russell and they offer a fantastic service, especially compared to many of the other agents we have viewed and previously rented through. Despite issues with the property ( nothing that could be helped) Andrew regularly kept me up to date and was there to issue support and keep up fully up to date with the move.
1/5
GoogleRented property..... when picked up keys for pre-arranged appt on day of move had to wait an hour as keys not ready, got to house plug sockets hanging off, window broken, garden a mess and told wrong info at viewing. Will never rent from them again!
5/5
GoogleWe decided to put our house on the market with Langford Russell, after having it on with another company last year. Tom arrived looking very smart, and went through the whole thing with us, From the beginning everything was handled very professionally, they arranged and carried out all the viewings, giving us plenty of notice as to when these would be carried out Informed us after each viewing how things were going, We also Dealt with Courtney a very nice freindly young lady, and Robert also very nice. They've been with us from start to Finnish and have become like friends finding us a lovely couple to purchase our property On the whole we're very pleased with how things have been handled very professional but with the human friendly touch Many Thanks to you all
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Beckenham has the most, with 713 reviews rated 3.9 out of 5, followed by Swanley with 694.
The seven Langford Russell offices, by town:
Yes. In The Trusted Agent 2026 awards: Langford Russell, Swanley won Gold; Langford Russell, Beckenham won Trusted Agent; Langford Russell, West Wickham won Trusted Agent.
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