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5/5
GoogleI had recently had the pleasure of dealing with Aidan from Langford and Russell. I found Aidan to be very responsive with questions/queries and was able to organise viewings quickly. We ultimately rented through Langford and Russell and continued to be impressed with the level of service throughout the process. Would highly recommend.
Tarik Β· 21 June 2020 Β· Langford Russell Beckenham
Agent replied Β· 20 June 2024
Thank you Tarik for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Aidan and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleAidan is a great agent and I take my hat off to him. I practically stalked him via phone and email to enable me to obtain the property I wanted (which I did!) and at no point did his manner toward me change. Moving from a different city was stressful enough, but he was able to follow through on everything he said, which really helped me to feel confident that he would do his best for me. He did, from arranging the viewing to signing documents, paying monies owed and picking up the keys. He liaised with me professionally and followed up on everything requested in a timely manner. I fully recommend the service provided by Aidan and Langford Russell. Thank you!
Sanchia Β· 21 June 2020 Β· Langford Russell Beckenham
Agent replied Β· 20 June 2024
Thank you Sanchia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Aidan and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleI've had the pleasure of working with Aidan Sealy with the Langford Russell Beckenham estate agency team. I couldn't have asked for a better estate agent in Aidan. I walked right into then offices and was promptly assisted. Provided my specifications in what I was looking for in a property. My needs and expectations were exceeded. Not only was I shown a property the same day of my visit, but Aidan's great service and positive attitude made this process a pleasure. The property was perfectly matched to my specifications and am so glad I went with Langford and Russell. I highly recommend this estate agency and Aidan. You will not be disappointed.
La-Asia Β· 21 June 2020 Β· Langford Russell Beckenham
Agent replied Β· 20 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Aidan exceeded your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleMy father and I have been extremely pleased with the service provided by Langford Russell in Beckenham when selling his house recently. We would like to thank Eddie and all of his team for their efficiency and the care they gave in keeping us informed throughout the process. We can thoroughly recommend them.
Stella Β· 21 June 2020 Β· Langford Russell Beckenham
Agent replied Β· 20 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and his team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleWe have had a very good experience with Langford Russell and were particularly pleased to work with Aidan. He is very professional, listening and responsive. His friendliness was welcome as moving abroad could have been much more stressful.
Nicolas Β· 21 June 2020 Β· Langford Russell Beckenham
Agent replied Β· 20 June 2024
Thank you Nicolas for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Aidan and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleOur experience buying our first house through Langford Russel in Beckenham was great. We were looked after by Oliver, who was professional and attentive, ensuring everything went as smoothly as possible and always kept us up to date.
Highly recommended π
Jack Β· 21 June 2020 Β· Langford Russell Beckenham
Agent replied Β· 20 June 2024
Thank you Jack for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleJust moved into a flat we bought through Langford Russell in Beckenham. Our agent was Oliver Pettman. We have nothing at all but full praise for Oliver and the Langford Russell team. The way he dealt with us and the seller got real results. Always patient, always pro-active. Never needed chasing and always dealt with rising issues professionally. If something needed to be resolved he never gave up until it was sorted out. Well done Langford Russell and particularly Oliver Pettman. They get our full recommendation.
Noel Β· 21 June 2020 Β· Langford Russell Beckenham
Agent replied Β· 20 June 2024
Thank you Noel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleVery helpful all the way through the purchase. Always available to answer my questions and kept me updated all the way through.
Stephen Β· 10 June 2020 Β· Langford Russell Chislehurst (7a High Street)
Agent replied Β· 11 June 2024
Thank you Stephen for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleBig thanks to Stephanie and the Langford Russell Chislehurst Team for the smooth running for the sale of our flat. Would highly recommend!
Jack Β· 10 June 2020 Β· Langford Russell Chislehurst (7a High Street)
Agent replied Β· 11 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our offices and wish you well in the future. Thanks. Andrew Roberts - Customer Relations Manager
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4/5
GoogleDespite a sluggish market throughout 2018 Langford Russell continued to give us genuine hope and we finally made it and completed the sale of our lovely home in April 2019. Our grateful thanks to Rob and his team for without their help and their faith in a successful conclusion to our pathway we would never have made it.
John & Jane
John Β· 10 June 2020 Β· Langford Russell Chislehurst (7a High Street)
Agent replied Β· 11 June 2024
Thank you John for taking the time to leave us with a review. I am really pleased that you were generally happy with the service you received but would love to know how we might have achieved 5*s. If you have a minute perhaps you could drop me an email sometime. Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)
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5/5
GoogleWe worked with Langford Russell Chislehurst, and specifically with Maddie on a purchase of a property.
Their service was fantastic, they were very responsive to our queries, always made themselves available for additional viewings, and throughout the conveyancing process really helped to move it along which was critical. From Maddie, through to the rest of the team we worked with, the experience was great.
I would feel very comfortable with LR representing my interests if I were selling a property.
Nobby Β· 10 June 2020 Β· Langford Russell Chislehurst (7a High Street)
Agent replied Β· 11 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Maddie and the Chislehurst team. if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleCan't thank Rob Griffin enough for all his help in securing the purchase of our lovely new home.Β Rob had a very professional, but at the same time caring approach and really went the extra mile to make things run as smoothly as possible and to get things done.Β Really great service and I would definitely recommend Langford Russell.
Annie Β· 10 June 2020 Β· Langford Russell Chislehurst (7a High Street)
Agent replied Β· 11 June 2024
Thank you Annie for leaving us a 5* review. We are really happy that you were pleased with the service you received from Rob and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleMadeleine Davenport was the person who sold my house, and she was faultless in her communication and management of the whole process from beginning to end. The communication of the the team as a whole was superb, but naturally I dealt with her on a day to day basis. She built a high level of trust and reassured me when solicitors were not communicating. She chased every enquiry relentlessly and always came back with the answers and solutions I needed at that time. I can't say how impressed I was with the management of the whole experience, and I have already recommended Langford Russell, and Maddy, to two people who are about to put their houses on the market. Excellent service!
Helen Β· 10 June 2020 Β· Langford Russell Chislehurst (7a High Street)
Agent replied Β· 11 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Madeleine and the Chislehurst team and thanks for the recommendations. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleGreat, fast service buying our property. Thank you!
Evie Β· 26 August 2019 Β· Langford Russell Orpington
Agent replied Β· 24 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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5/5
GoogleVery helpful and provided regular updates ensuring the process was quickly completed. Many thanks Kevin, your efforts were appreciated!
Alexandra Β· 26 August 2019 Β· Langford Russell Orpington
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5/5
GoogleGreat service from Kevin, he kept me informed and answered all the queries I had. Thanks for helping us buy our first house!! Highly recommend.
Harry Β· 26 August 2019 Β· Langford Russell Orpington
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5/5
GoogleExcellent service selling our house, which took a long time. Langford Russell kept with it, and kept at it, and the sale completed. Many thanks.
Dave Β· 26 August 2019 Β· Langford Russell Orpington
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5/5
GoogleI dealt mainly with Kevin. He was friendly, pleasant and very helpful through out the whole process.
He was understanding and provided regular updates.
I made requests he was happy to comply with at short notice. I was really pleased with his service.
Jon was also very helpful when needed so I'll highly recommed the the Orpington team.
Folakemi Β· 26 August 2019 Β· Langford Russell Orpington
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5/5
GoogleLangford Russell Orpington was very helpful during our house hunting, from house selecting, viewing, sorting out finacing until transaction completion and moving in. In every stage they either helped directly or provided professional advice, which have made the whole house buying so efficient and stress free. I highly recommend LR and will use them again in the future.
Tianyu Β· 26 August 2019 Β· Langford Russell Orpington
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5/5
GoogleI can recommend Langford Russell Orpington.
I dealt mainly with Jon, Kevin and Steph. They were friendly, knowledgeable and professional. Our sale was fairly complex and long winded, however, Jon and his colleagues were patient, informative and helpfull throughout the process, even after losing two potential buyers.
They have good local knowledge of Orpington and their sale boards feature prominently.
I am confident in my recommendation.
Tom Β· 26 August 2019 Β· Langford Russell Orpington
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5/5
GoogleIn response to the 1* feedback from Lawrence Hunt I am the seller of the property you had the offer accepted on for 20k less than market value. An offer was then made for the full asking value. I was not in a contract with you. The estate agent done his job well and offered you the opportunity cost being the house next door which I own. Stop being a baby. You should have paid the deposit and signed the contract. To anyone looking to sell there property please ask for Kevin who has been nothing but superb from beginning to end
R Β· 26 August 2019 Β· Langford Russell Orpington
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5/5
GoogleWe had some disappointments when we had our initial evaluations from other agents but when the team from LR Orpington office got involved they trusted our belief in the value of our property and supported us. They were very helpful and approachable and all of the team helped and advised us constructively. They also got to kbow us and our needs so the care was personal and effective. Thanks to the team.
Angela Β· 26 August 2019 Β· Langford Russell Orpington
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5/5
GoogleWe are due to complete on our house purchase and we have been very impressed by Langford Russell. They provided a friendly and helpful service and were very easy to contact and communicate with. They were very accommodating when we wanted to do additional viewings of the house (for measurements etc). The agent in charge of the sale was extremely diligent in communicating between us, our solicitors, the vendors and their solicitors so that the sale was effective.
Chu Β· 26 August 2019 Β· Langford Russell Orpington
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5/5
GoogleWe were listed with an online estate agent with reasonable interest in our property but no help with sales progression.
Jon who gave us a market appraisal was confident and reassuring and stayed in contact on a fortnightly basis to check how things were going. After 2 sales had fallen through we decided to give Langford Russell a chance as they were very interested and confident in selling the house.
We were listed with them for 4 weeks, Kevin secured a sale and we completed in 5weeks.
The best thing about their service was how quickly they gave feedback and returned messages.
Their sales progression was spot on. (This is what let us down with the online service) Kevin kept everyone in the loop and brought us a buyer who was interested.
I would highly recommend Langford Russell. Jon and Kevin were fantastic at making things happen.
Vathana Β· 26 August 2019 Β· Langford Russell Orpington
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.