Trusted Agent profile
★★★★★
1,467 reviews across 7 offices and 3 platforms
Langford Russell has seven offices, in Beckenham, Swanley, Orpington, Chislehurst (two offices), West Wickham and Sevenoaks. Together they have 1,467 reviews on three platforms, rated 4.4 out of 5 overall.
964
Reviews on Google
All 7 offices
2
Reviews on Facebook
All 7 offices
501
Reviews on Trustpilot
Business-wide
Langford Russell's seven offices, most reviewed first. Each has its own page.
Showing 902 reviews on Google only. Show every review
5/5
GoogleI really recommend this company - Oliver worked really hard to keep the purchase of our flat on track throughout the whole process, and was quick to return calls and to move things along.
Thank you Piers for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleA professional experience from start to finish. Eddie and Oliver went above and beyond to ensure plane sailing throughout the process. A very safe pair of hands.
Thank you William for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and Oliver and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleOliver was very friendly and quick with communication. His persistence helped the process keep moving along so we could complete on time. Thanks for everything!PositiveResponsiveness, Professionalism
Thank you Esther for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleJust want to thank Oliver for all his effort and help with the sale of our house. Efficient , professional and always there when needed.I would also like to mention Sam,who was always friendly, helpful . Highly recommended agents !!
Thank you Lucy for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Oliver and Sam met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleOur experience with Shirin was amazing. Nothing was ever too much trouble and she guided us seamlessly through the process, advising us where possible as first time renters which was much appreciated. We couldn’t have done it without her, thank you so much Shirin!
Thank you Sophie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Shirin and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAmazing service from all at Langford Russell especially Oliver and Eddie. You get responses straight away, professional service and staff you can trust whether buying or selling. Will be recommending to anyone I know looking to buy or rent!PositiveResponsiveness, Quality, Professionalism
Thank you Rachael for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver Eddie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleShirin was amazing at helping me rent my flat - she even was happy for me to view the flat when it was snowing! Have also asked her to look for my parents too, that's how happy I was with her service & Langford Russell overall.PositiveResponsiveness, Professionalism
Thank you Kate for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Shirin and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleShirin Noroozi-Dezfuli was so friendly and helpful throughout the process of finding a flat with Langford Russell. She was extremely professional and had advanced knowledge of the properties I viewed. Shirin helped the moving in process by communicating my questions to the landlord and providing me with quick responses. If you ever need to find a property I would definitely recommend that you get Shirin to assist you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Martin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Shirin and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleVery happy with how Eddie and Oliver managed our sale. We had a few unforeseen hiccups along the way, but they were always ready with ideas and solutions, which ultimately saw the sale to conclusion.They know their market, and know what they are doing, so I'd have no hesitation in recommending their services.PositiveProfessionalism
Thank you John for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and Guy. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe dealt with Oliver and Eddie at Langford Russell in Beckenham and were really happy with how they operated from start to finish. They were super responsive and (unlike some agents we have encountered) they operated with transparency and seemed very trustworthy.PositiveResponsiveness, Quality, Professionalism
Thank you Phil for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe recently completed on a purchase through Langford Russell. We were really happy with the service received - Oliver was incredibly helpful and pushed the purchase along when required. He was very professional and played a big part in getting the purchase over the line so quickly. I would definitely recommend the Beckenham branch!PositiveResponsiveness, Quality, Professionalism
Thank you George for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleOliver has been extremely helpful with my property acquiring process, despite all the unforeseen difficulties and delays that covid has brought about. Very satisfied and happy with the service and advice I have received and the way the agents communicate with customers and assist with the transactions. Definitely a star team that I highly recommend to anyone who needs assistance finding their new property.PositiveResponsiveness, Quality, Professionalism
Thank you Zhenya for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe dealt with Eddie and Oliver over at Langford Russel for a recent house purchase in the Beckenham area and they were a joy to work with. Very friendly, accommodating and attentive throughout the process of what can usually be a stressful process. If you are looking to sell or rent a property then I would highly recommend their team as they go above and beyond for their clients and you can tell they get the job done by the sheer volume of sold signs in the area.
Thank you Jack for leaving us a 5* review. We are really happy that you were pleased with the service you received from Eddie and Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GooglePutting the pandemic aside which made our propery journey very stressful in itself and taking a year to get to completion. In this time and before switching to langford Russell we subsequently endured a bad experience with another well known estate agent in beckenham high Street which led to us to terminate the contract after nearly losing our onward purchase. This was due to their negligence and deceit with our 3rd buyer, and our chain collapsing which at the time came as a shock to us as we found out through chasing our solictor and our seller who very nearly pulled the plug due to her own personal circumstances. We then made the switch over to langford Russell becoming their client too. This was the best decision ever and end to end transaction. Oliver drove the sale and sold our property to our 4th buyer within a week. Time was of the escence and we worked with Oliver to help him do this. Oliver is a great communicator and even drove aspects of the conveyancing on both sides which made things a lot smoother considering the stressful journey we had been on over the past year trying to move and with a shark of a previous agent. If you want to secure a property as quickly and smoothly as you can and beat the stamp duty Oliver at Langford Russell beckenham is your man, give this man a promotion I say! We love our new family home and had nearly lost all hope of securing it. So thanks again Oliver we hope you enjoyed the fizz well deserved! We never want to do this moving business again but will defintely be recommending.you guys if anyone else fancies their chances!PositiveResponsiveness, Quality, Professionalism
Thank you Emma for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and glad he helped you get there in the end. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI recently completed my first property purchase and was really impressed with Langford and Russell estate agents professional and smooth service. Sales negotiator Oliver was quick and efficient managing the communication between parties whilst making the process clear and stress-free with his friendly demeanour. I would recommend the Beckenham branch and consider them for any future transactions.PositiveResponsiveness, Quality, Professionalism
Thank you stephanie for leaving us a 5* review. We are really happy that you were pleased with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleA big thank you to Steve M and Jake (Bromley Branch) for all their help in our sale and purchase. Excellent from start to finish and available whenever we needed them, even outside of their working hours. Thank you!PositiveResponsiveness, Professionalism
Thank you Rumina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Steve and Jake. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleVery impressed with Langford Russell and in particular Rob Griffin, who was constantly on the front foot with my protracted purchase and made sure no stone was left unturned. Consistently went the extra yard to get things over the line and offered helpful advice throughout. Much appreciated.PositiveResponsiveness, Professionalism
Thank you Paul for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe had a great experience with Rob Griffin from Langford Russell, who marketed our home well and conducted lots of viewings on our behalf. Once we had a buyer he provided good support in the follow up process. I would strongly recommend this company!PositiveQuality, Professionalism
Thank you Paul for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGreat agents. Really provided quality service and the process was all quick and easy.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Shariq for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleEven though I was hours away, Bradley and the team dealt with everything flawlessly, making my move to Chislehurst easy and worry-free. Every question was answered quickly and thoroughly. The entire leasing transaction was professional and, yet, personal to my needs.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Carol for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Bradley and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleThese guys are superb. A great team with a focus and professionalism that makes a house sale a pleasant experience. Rob Griffin was a pleasure to deal with, always available and got the job done. Highly recommended.
Thank you Joe for leaving us a 5* review. We are really happy that you were pleased with the service you received from Rob and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe bought a house from Steve M and were in a short but complex chain. Steve went above and beyond to make sure the chain stayed together. He kept everyone in the loop and was calm and reasonable to deal with. I think the chain would have collapsed without him. He gave us first class service. Many thanks, Steve!
Thank you Simon for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Steve and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI highly recommend Langford Russell and in particular Steve Mullins. We have just purchased our forever home through Steve, and I can honestly say that he did everything possible to get what was quite a tricky sale over the line, for which we will be forever grateful. Whether that was scanning vendor docs in to send to speed the process, smoothing frayed tempers, gaining us access to "locked rooms" to measure up - the list is endless. He was an all round superstar.PositiveProfessionalism
Thank you Emmanuel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Steve and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe came across Langford Russell when we were searching a property to rent. We were very lucky to meet Bradley Gilchrist to show us around the property and handle our case. He gave us one of our best viewing and property introductions so far, answering all sorts of questions and giving us plenty of instructions. Even after his part was done and got our offer accepted, he was always very responsive and friendly, answering emails and phone calls within minutes! He found answers to all of our questions and was very helpful in bridging us with the landlord. All in all it was like speaking with a very good friend throughout the process. If we could rate 6 / 5 stars, we would, cause 5 stars are not enough for the level of service we got from him! Cannot recommend him enough!PositiveResponsiveness, Quality, Professionalism
Thank you Alexandros for leaving us a 5* review. We are really happy that you were pleased with the service you received from Bradley and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Langford Russell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Beckenham has the most, with 712 reviews rated 3.9 out of 5, followed by Swanley with 694.
The seven Langford Russell offices, by town:
Yes. In The Trusted Agent 2026 awards, Swanley won Gold, Beckenham won Trusted Agent and West Wickham won Trusted Agent.
