Trusted Agent profile

Langford Russell estate agents in Beckenham, Swanley, Orpington and 3 more

4.4

★★★★★ Great

1,469 reviews across 7 offices and 3 platforms

Langford Russell has seven offices, in Beckenham, Swanley, Orpington, Chislehurst (two offices), West Wickham and Sevenoaks. Together they have 1,469 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.9 / 5

966

Reviews on Google

All 7 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 7 offices

Trustpilot logo

501

Reviews on Trustpilot

Business-wide

Our offices

Langford Russell's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 904 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Alexander · 10 June 2022 · Langford Russell Chislehurst (7a High Street)

Agent replied · 11 June 2024

Thanks Alexander for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Bradley Gilchrist was excellent and extra helpful i would recommend him to friends and family. Thanks once again for great service KIt Barker

Christopher · 10 June 2022 · Langford Russell Chislehurst (7a High Street)

Agent replied · 11 June 2024

Thank you Kit for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Bradley and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rob & Steve dealt with the sale process professionally. They helped us get the price we wanted, Steve was always available to answer queries during the sale process and dealt with patiencePositiveProfessionalism

Naveen · 10 June 2022 · Langford Russell Chislehurst (7a High Street)

Agent replied · 11 June 2024

Thank you Naveen for leaving us a 5* review. We are really happy that you were pleased with the service you received from Rob and Steve and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Bradley has been very helpful. He was very professional, he answered all our questions and updates us from time to time. The transition of our move was a breeze.PositiveResponsiveness, Professionalism

Rosedel · 10 June 2022 · Langford Russell Chislehurst (7a High Street)

Agent replied · 11 June 2024

Thank you Rosedel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Bradley and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Langford and Russell helped us purchase our forever home and were excellent throughout the whole process. In particular, Steven Mullins was brilliant. Steven was extremely helpful, professional and always available to help us with any queries and keep us updated with everything. We are extremely thankful.

Samantha · 10 June 2022 · Langford Russell Chislehurst (7a High Street)

Agent replied · 11 June 2024

Thank you Samantha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Steve and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We recently bought a house through Langford Russell in Chislehurst and agent Steve Mullins did an excellent job. He was always on top of things, very professional and knowledgeable. He was always straight forward and communicated extremely well. He even went the extra mile by keeping in touch on his days off. Very good to deal with. Barry Gardner

Barry · 10 June 2022 · Langford Russell Chislehurst (7a High Street)

Agent replied · 11 June 2024

Thank you Barry for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Steve and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great experience, personable and professional. We would highly recommend them!PositiveResponsiveness, Professionalism, Value

Melanie · 27 August 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Melanie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Really impressed with Shirin at LR. V responsive, quick to respond and seems v genuine so would highly recommendPositiveResponsiveness, Professionalism

Steve · 27 August 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Steve for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Shirin and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Dealt with Eddie and Oliver - very good service, professional and best value for money in Beckenham. No Complaints.PositiveResponsiveness, Quality, Professionalism, Value

D · 27 August 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Mr & Mrs Lane for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great support from Langford Russell and, in particular, from Shirin Noroozi-Dezfuli who worked extremely hard to make everything go smoothly. Nothing was too much trouble. Many thanks.PositiveResponsiveness, Professionalism

Cathryn · 27 August 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Cathryn for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Shirin and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Great experience with Oliver at Langford Russel. Good communicator and came across both professional and human. Would recommend.PositiveResponsiveness, Quality

Light · 27 August 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Oliver but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

While looking for a new place to rent, we spoke to Hannah at Langford Russell. She was very helpful on the phone, and responsive, and alert to what we wanted.PositiveResponsiveness, Professionalism

William · 27 August 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you William for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Hannah and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Bought a house through the Beckenham Office. Oliver went the extra mile to get the sale across the line and kept us updated with progress. Also spoke to Eddie and Sam in the office who were helpful and professional.PositiveResponsiveness, Professionalism

Daniel · 27 August 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Daniel for leaving us a 5* review. We are really happy that you were pleased with the service you received from Eddie, Oliver & Sam. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Eddie and the team were really responsive and professional during our house buy. Eddie saved the day at exchange when all the removal companies were booked up and he managed to find 2 companies to help us.We completed the following week as a result. Thanks team.PositiveResponsiveness, Professionalism

Sarah · 27 August 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Sarah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I am very pleased that I finanlly instructed Langford to sell my property after unsuccesufully trying to sell it with another agent for over a year due to lockdowns ,and the estate agent in Beckenham (KFH) not having the same Drive and passion and honesty! as Langfords. Eddie ,Oliver,Sam were the driving force behind the speedy sale of my property! Eddie was confident that he could sell my property from the onset and was straight talking and quick to chase things up to make the sale happen quickly. Oliver was just superb he recommended solicitors firm to use I was able to use their photo copiers in the office ,Oliver was constantly faxing doc's to my solicitor ringing them ,ringing me and was the middle man that really was responsible for the speed of the sale. He was professional ,knowledgeable ,and most of all honest! I highly reccomend Eddie and his team at langfords Guys thank you!PositiveResponsiveness, Professionalism

The · 27 August 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you The Mantis for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie ,Oliver & Sam and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We dealt with Oliver over at Langford Russel for a recent property purchase, and he was very friendly and professional. He made sure to check on the progress on both ends, kept us updated all the way through and helped on a smooth buying process.PositiveResponsiveness, Quality, Professionalism

Carlos · 27 August 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Carlos for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

After experiencing no results from a different agent in peak season, we moved to Langford Russell in Beckenham in one of the hardest selling periods. The team are very responsive, fast and more importantly, they got the job done and sold our house on their first viewing! Couldn't speak highly enough about Oliver, Eddie and the rest of that office that supported us throughout the process. Anyone thinking of buying/selling a house shouldn't look any further and should we ever decide to sell again we know exactly who to speak to!PositiveResponsiveness, Quality, Professionalism, Value

Omri · 27 August 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Omri for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Eddie and Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had a very positive experience with Langford and Russell, from the beginning to the end of the whole process. Oliver was helpful and attentive and made the whole experience run as smoothly as possible. The property was only on the market for a week before we secured an offer! Oliver was helpful and professional, especially during these difficult times of Covid and I really appreciate his help and support. I have been delighted with the service I have received and would highly recommend this company to anyone!PositiveResponsiveness, Professionalism, Value

Poppy · 27 August 2021 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you Poppy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received by Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

A very efficient and courteous service.PositiveQuality, Professionalism

Mark · 27 August 2021 · Langford Russell West Wickham

Agent replied · 21 June 2024

Thank you Mark for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We dealt with Josh, Michelle and Dominic at West Wickham on 2 occasions and they are professional in the way that they deal with the minefield of buying and selling houses, even in very difficult situations they remained supportive and positive.PositiveResponsiveness, Quality, Professionalism, Value

Rob · 27 August 2021 · Langford Russell West Wickham

Agent replied · 21 June 2024

Thank you Rob for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Josh, Michelle and Dominic met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Recently purchased a property through Langford Russell and had a very positive experience throughout. Michelle was very helpful, responsive and friendly. Would definitely recommend.PositiveResponsiveness, Professionalism

Joe · 27 August 2021 · Langford Russell West Wickham

Agent replied · 21 June 2024

Thank you joe for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Michelle and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We were very impressed with the professional service we received from Langford Russell West Wickham, particularly during difficult circumstances. Our Sales Negotiator, Josh, was always on hand to accommodate us with arranging viewings, communicating offers and identifying new properties of interest.PositiveResponsiveness, Quality, Professionalism

Sam · 27 August 2021 · Langford Russell West Wickham

Agent replied · 21 June 2024

Thank you Sam for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Josh and the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The service we received from Josh, Michelle and the team was simply second to none! Josh led on a recent sale and purchase for us and we felt looked after every step of the way. The level of professionalism, advice and communication was to an extremely high standard. We were constantly reassured throughout the highs and lows and Josh was always a friendly voice on the end of the phone. Although things did not pan out for us on this occasion we have already decided that we will definitely be using Josh's services again when we sell in the near future.PositiveResponsiveness, Professionalism

Samantha · 27 August 2021 · Langford Russell West Wickham

Agent replied · 21 June 2024

Thank you Samantha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the West Wickham Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The best estate agent in West Wickham! Very professional and always quick to assist with anything and everything. Everyone in the office have always been incredibly professional, reliable and friendly. I highly recommend Langford Russell and would like to thank everyone involved with the sale of my property. Thanking you ALL and stay safe.

Cigdem · 27 August 2021 · Langford Russell West Wickham

Agent replied · 26 August 2024

Thank you Cigdem for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Langford Russell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Langford Russell

Which Langford Russell office has the most reviews?

Beckenham has the most, with 712 reviews rated 3.9 out of 5, followed by Swanley with 694.

Where are the Langford Russell offices?

The seven Langford Russell offices, by town:

Has Langford Russell won any awards?

Yes. In The Trusted Agent 2026 awards, Swanley won Gold, Beckenham won Trusted Agent and West Wickham won Trusted Agent.

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