Trusted Agent profile

Langford Russell estate agents in Beckenham, Swanley, Orpington and 3 more

4.4

β˜…β˜…β˜…β˜…β˜… Great

1,469 reviews across 7 offices and 3 platforms

Langford Russell has seven offices, in Beckenham, Swanley, Orpington, Chislehurst (two offices), West Wickham and Sevenoaks. Together they have 1,469 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.9 / 5

966

Reviews on Google

All 7 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 7 offices

Trustpilot logo

501

Reviews on Trustpilot

Business-wide

Our offices

Langford Russell's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 904 reviews on Google only. Show every review

5/5

Google

We have had a great experience working with Langford Russell Sevenoaks. We are looking to buy our first home and both Paul and Emily were lovely and super helpful, keeping us in mind as new properties they knew we'd love came onto the market. Fingers crossed we'll be moving into our new home in no time!

Stephen&Julia Β· 24 August 2022 Β· Langford Russell Sevenoaks

Agent replied Β· 23 August 2024

Thank you Stephen and Julia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Sevenoaks team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We employed Langford Russell to sell my flat. They have been very professional, available to chat throughout the day and helpful throughout the entire experience. They marketed the flat well and found a buyer within a week. Overall I would definitely recommend them and have found them better than the other estate agents I’ve dealt with.

Julian Β· 24 August 2022 Β· Langford Russell Sevenoaks

Agent replied Β· 23 August 2024

Thank you Julian for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Radhika Β· 22 June 2022 Β· Langford Russell West Wickham

Agent replied Β· 21 June 2024

Thanks Radhika for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Ali Β· 22 June 2022 Β· Langford Russell West Wickham

Agent replied Β· 21 June 2024

Thanks Ali for the 5 star review. Andrew Roberts - Customer Relations Manager

3/5

Google

Rating only, no written review.

Josue Β· 22 June 2022 Β· Langford Russell West Wickham

Agent replied Β· 21 June 2024

Thank you Josue for taking the time to provide us with a review of your experience. Whilst I am pleased to receive 3*s, I would love to know how we could have improved on the service offered. If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Lauern, was very helpfully and professional. Seamless change over.

Brian Β· 22 June 2022 Β· Langford Russell West Wickham

Agent replied Β· 21 June 2024

Thank you Brian for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Lauren and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

First class service made our buying process easy with prompt communication throughout!

Stan Β· 22 June 2022 Β· Langford Russell West Wickham

Agent replied Β· 21 June 2024

Thank you Stan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The help we got from the West Wickham branch was great, can't give enough praise to the staff in dealing with difficult solicitors. I highly recommend Langford Russell and the staff.

Tim Β· 22 June 2022 Β· Langford Russell West Wickham

Agent replied Β· 21 June 2024

Thank you Tim for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rob & Michelle did a great job in selling our property. They kept us fully informed throughout the whole process and I wouldn’t hesitate to use them again.

Alex Β· 22 June 2022 Β· Langford Russell West Wickham

Agent replied Β· 21 June 2024

Thank you Alex for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and Michelle and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Michelle, the estate agent went above and beyond the requirements for her job role. Seeing the job through with tenacity from begin to end. She not only helped with the sale of my property she chased up the purchase of our new home. Thank you we have now realised our dream to relocate!PositiveResponsiveness, Quality, Professionalism, Value

Paulette Β· 22 June 2022 Β· Langford Russell West Wickham

Agent replied Β· 21 June 2024

Thank you Paulette for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Michelle and I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very happy with the sevice we received selling our home in West Wickham. Rob and the team at Langford Russell were on top of communications from the start. Would highly recommend. πŸ‘ …

Jay Β· 22 June 2022 Β· Langford Russell West Wickham

Agent replied Β· 21 June 2024

Thank you Jay for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and the West Wickham team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We recently purchased a property through Langford Russell and was really impressed with the branch. Rob, especially has been great. Really informative, kept us updated every step of the way and quick to respond to messages/calls. Thank you so much.

Shola Β· 22 June 2022 Β· Langford Russell West Wickham

Agent replied Β· 21 June 2024

Thank you shola for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and his colleagues. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We invited several estate agents in to value our house and chose to go with Langford Russell as Rob was enthusiastic and recognised that we weren't just selling a property, we were selling our home. From start to finish, Rob has been professional and helpful, ensuring that communications have gone smoothly at every step of the process. He also went above and beyond to ensure that our chain exchanged contracts on time. I would highly recommend Langford Russell Estate Agents, West Wickham. The whole team are highly professional, hard working and a delight to deal with. Thank you for all you have done, Mr & Mrs Olivey.PositiveResponsiveness, Professionalism

LJ Β· 22 June 2022 Β· Langford Russell West Wickham

Agent replied Β· 21 June 2024

Thank you Mr & Mrs Olivey for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and his colleagues and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Our experience of purchasing property with Langford Russell was amazing, Thank you Rob Griffin, for making our buying experience simple and enjoyable. Rob was very professional and guided us through the entire buying process to make it straight forward for us. Rob's advice and guidance made it possible to complete the transaction quickly and without any issues. We would highly recommend Rob and Langford Russell.

Tejas Β· 22 June 2022 Β· Langford Russell West Wickham

Agent replied Β· 21 June 2024

Thank you tejas for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Rob and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Vicky Β· 21 June 2022 Β· Langford Russell Swanley

Agent replied Β· 20 June 2024

Thanks Vicky for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Louise Β· 21 June 2022 Β· Langford Russell Swanley

Agent replied Β· 20 June 2024

Thanks Louise for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Shaun Β· 21 June 2022 Β· Langford Russell Swanley

Agent replied Β· 20 June 2024

Thanks Shaun for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Caroline Β· 21 June 2022 Β· Langford Russell Swanley

Agent replied Β· 20 June 2024

Thanks Caroline for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Alan Β· 21 June 2022 Β· Langford Russell Swanley

Agent replied Β· 20 June 2024

Thanks Alan for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Sophie Β· 21 June 2022 Β· Langford Russell Swanley

Agent replied Β· 20 June 2024

Thanks Sophie for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent communication, professional. They get the job done. Nice peoplePositiveResponsiveness, Quality, Professionalism

David Β· 21 June 2022 Β· Langford Russell Swanley

Agent replied Β· 20 June 2024

Thank you David for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Managed expectations to a high degree, acted professionally and made the journey stress free. The best estate agent I have used in Swanley.

James Β· 21 June 2022 Β· Langford Russell Swanley

Agent replied Β· 20 June 2024

Thank you James for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Hayley buist ..came to our house today for a valuation..very warming and professional. Great member for the acron team ..will be going ahead with acorn with the sale of the house shortly!!

Neil Β· 21 June 2022 Β· Langford Russell Swanley

Agent replied Β· 20 June 2024

Thank you Neil for leaving us a 5* review. We are really happy that you were pleased with the service you received from Hayley and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Hayley and Team proved to be highly efficient responding promptly and substantively to any queries raised and communicating with all parties throughout the transaction. A great service from an excellent team!PositiveResponsiveness, Professionalism

Deborah Β· 21 June 2022 Β· Langford Russell Swanley

Agent replied Β· 20 June 2024

Thank you Deborah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Hayley and her team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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Awards

The Trusted Agent 2026 results for Langford Russell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Langford Russell

Which Langford Russell office has the most reviews?

Beckenham has the most, with 713 reviews rated 3.9 out of 5, followed by Swanley with 694.

Where are the Langford Russell offices?

The seven Langford Russell offices, by town:

Has Langford Russell won any awards?

Yes. In The Trusted Agent 2026 awards, Swanley won Gold, Beckenham won Trusted Agent and West Wickham won Trusted Agent.

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