Trusted Agent profile

Langford Russell estate agents in Beckenham, Swanley, Orpington and 3 more

4.4

★★★★★ Great

1,469 reviews across 7 offices and 3 platforms

Langford Russell has seven offices, in Beckenham, Swanley, Orpington, Chislehurst (two offices), West Wickham and Sevenoaks. Together they have 1,469 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.9 / 5

966

Reviews on Google

All 7 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 7 offices

Trustpilot logo

501

Reviews on Trustpilot

Business-wide

Our offices

Langford Russell's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 904 reviews on Google only. Show every review

5/5

Google

I recently had the pleasure of working with William from Langford Russell agency during my buying process. Throughout the entire process, Will exhibited exceptional professionalism, communication, and knowledge of the market. He was always prompt in responding to my inquiries and provided valuable insights that helped me make informed decisions. I was particularly impressed by Will's attention to detail and his willingness to go the extra mile to ensure that my needs were met. On a scale of 1 to 5, I would rate Will, a solid 5 for their outstanding service and professionalism. I would highly recommend Will to anyone looking for a reliable and knowledgeable real estate agent. His expertise and commitment to client satisfaction make him a top choice in the industry. I want to express my sincere gratitude to Will for his exceptional support and guidance throughout the entire real estate process. Thank you for making this experience smooth and successful.

Sreenath · 26 May 2024 · Langford Russell Orpington

Agent replied · 24 August 2024

Hi Sreenath, thank you for sharing your positive experience with Will from Langford Russell. We're thrilled to hear about the exceptional professionalism and service you received. Will's dedication to client satisfaction shines through in your review. We appreciate your recommendation!

5/5

Google

I would recommend Hayley and her team at Langford Russell. Very professional, genuinely knew the area and market, spoke honestly and plainly (not "salesy") and were competitive in price. I could not say the same for other estate agents I considered. Good at keeping in touch throughout the process and were persistent where needed to get the sale over the line.

Amanda · 21 April 2024 · Langford Russell Swanley

Agent replied · 20 June 2024

Hi Amanda, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our team professional, knowledgeable, and competitive. Keeping in touch and being persistent are key priorities for us, and we are glad to have met your expectations.

5/5

Google

Professional Staff that assisted and helped us through the process of selling our property.

Theunis · 21 April 2024 · Langford Russell Beckenham

Agent replied · 20 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services

5/5

Google

I would recommend Hayley and her team at Langford Russell. Very professional, genuinely knew the area and market, spoke honestly and plainly (not "salesy") and were competitive in price. I could not say the same for other estate agents I considered. Good at keeping in touch throughout the process and were persistent where needed to get the sale over the line.

Amanda · 16 April 2024 · Langford Russell Swanley

Agent replied · 26 December 2024

Hi Amanda, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our team professional, knowledgeable, and competitive. Keeping in touch and being persistent are key priorities for us, and we are glad to have met your expectations.

5/5

Google

Very professional, lots of updates and guidance throughout the selling process.

Vicki · 16 April 2024 · Langford Russell Swanley

Agent replied · 20 June 2024

Hi Vicki, thank you for taking the time to share your feedback. We are thrilled to hear that you found our services to be professional and helpful throughout the selling process. We appreciate your kind words and hope to work with you again in the future.

5/5

Google

Molly was very accommodating and helped us through out the process for renting out the place

Jonil · 16 April 2024 · Langford Russell Swanley

Agent replied · 20 June 2024

Hi Jonil Anne! Thank you for sharing your positive experience with Molly. We are thrilled to hear that she was able to assist you throughout the rental process. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support!

5/5

Google

I must commend Molly for her diligence and always willing patiently to hear what we have to say and finding immediate solutions to every requests. Weldon.

Zaccheaus · 16 April 2024 · Langford Russell Swanley

Agent replied · 20 June 2024

Thanks so much for rating us! - Customer Services

5/5

Google

Hayley has been dedicated and focussed on bringing this sale to fruition, it hasn’t been easy at times but she made it happen

Karen · 16 April 2024 · Langford Russell Swanley

Agent replied · 20 June 2024

Karen, thank you for recognizing Hayley's hard work and dedication. We're thrilled to hear that she was able to make your sale a success, even through the challenges. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Google

First class team at the Swanley branch. I found communication at all stages was excellent and everyone at the branch was a pleasure to engage with. Thank you.

Richard · 16 April 2024 · Langford Russell Swanley

Agent replied · 20 June 2024

Thank you for sharing your positive experience, Richard. We're thrilled to hear that you found our team at the Swanley branch to be first class and that communication was excellent throughout your visit. We appreciate your kind words and look forward to serving you again in the future.

5/5

Google

Excellent very professional estate agents worked with them on getting a property and everything went very well. Special mention to Will and Hayley who collaborated with me on the purchase of the property. Many thanks for your help and would definitely recommend.

Bora · 16 April 2024 · Langford Russell Swanley

5/5

Google

Great Agents, especially Hayley with great advice which lead to higher selling price achieved. Where most agents fall down is after sales service, but not this agent, nothing too much trouble!

Ross · 16 April 2024 · Langford Russell Swanley

Agent replied · 20 June 2024

Ross, thank you for sharing your positive experience with us! We are thrilled to hear that Hayley provided you with valuable advice and exceptional service. We pride ourselves on delivering top-notch customer care throughout the entire process. We appreciate your feedback!

5/5

Google

Will and Hayley from Langford Russell estate agents in Swanley have been amazing. They have kept us informed throughout the whole process and couldn't have done enough to help our sale go through. …

Deborah · 16 April 2024 · Langford Russell Swanley

Agent replied · 20 June 2024

Dear Deborah & David, thank you so much for your kind words! It's been an absolute pleasure working with you and David. We're thrilled to hear that Will and Hayley provided you with excellent service and kept you informed every step of the way. We appreciate your trust in us. Best regards!

5/5

Google

Hayley and Joe was very helpful. Hayley specially tried her best and successfully secured the house🏠 for us to buy. I will definitely recommended others friends and family. ⭐️⭐️⭐️⭐️⭐️ …

Alisha · 16 April 2024 · Langford Russell Swanley

Agent replied · 20 June 2024

Hi Alisha, thank you for sharing your positive experience with Hayley and Joe securing your new home! We appreciate your recommendation to friends and family. If you ever need further assistance, feel free to reach out. Cheers to your new home!

5/5

Google

Molly was the letting agent for my daughter's house. She was brilliant! Molly was professional throughout and always available for any questions we had, resolving issues very quickly. Highly recommend.

Cigdem · 16 April 2024 · Langford Russell Swanley

Agent replied · 20 June 2024

Thank you for taking the time to share your positive experience with Molly. We're thrilled to hear that she provided professional and prompt service. We truly appreciate your recommendation and look forward to assisting you again in the future.

5/5

Google

We just completed the sale of our house. Hayley and team were amazing, great level of support all the way through despite some issues with the sale when one of the buyers pulled out from the chain. Really happy overall with the whole experience. Thank you

Sergei · 16 April 2024 · Langford Russell Swanley

Agent replied · 20 June 2024

Hi Sergei, thank you for sharing your positive experience with us! We're thrilled to hear that Hayley and our team provided you with great support throughout the sale of your house, despite some challenges. It was a pleasure working with you and we appreciate your feedback. Thank you!

5/5

Google

Hayley came to the value the property. She was very enthusiastic, and gave good advice, and suggested a higher selling price, than other agents, which we achieved. I spoke to Joe on several occasions, he was helpful and polite, and answered …

Paula · 16 April 2024 · Langford Russell Swanley

Agent replied · 20 June 2024

Paula, thank you for taking the time to share your wonderful experience with our team at Swanley. We are thrilled to hear that Hayley, Joe, and Will provided exceptional service throughout the process, resulting in a successful sale. We appreciate your recommendation and are grateful for your kind words.

5/5

Google

Tom has been brilliant in handling the sale of my late mother's house. I chose Tom over a couple of bigger agents. It was the right decision. Calm, polite, responsive and always contactable. Tom's advice in the current tricky market was invaluable. Highly recommended!

Joe · 14 April 2024 · Langford Russell Chislehurst (7a High Street)

5/5

Google

I put my house on the market last summer and had an offer within about 3 weeks! Completed recently after some delays (on the buyer’s side) - Oliver and Louise were relentless in driving everything forward to get us over the line. They were steadfast and positive right throughout which was a solace to me. They constantly kept me updated and were fluid right through to respond and adjust as needed. They were the first and only estate agents I spoke to - I didn’t need to see anyone after them as I felt confident in moving forward with them. Could not be more thrilled with choosing them for this journey. If you’re looking for a solid team that’ll work tirelessly to sell your property, look no further than Langford “gets it done” Russell!!

B · 26 February 2024 · Langford Russell Orpington

Agent replied · 24 August 2024

Thank you for taking the time to share your experience with us. We're thrilled to hear that Oliver and Louise provided such exceptional service in selling your property. We appreciate your kind words and are grateful for the opportunity to assist you throughout this journey.

5/5

Google

We are really happy with the service we received from Louise Martin from Langford Russell. We recently purchased our house and Louise was very helpful from start to completion and even after sale as well. We visited the property so many times and Louise was always available to show us the property. Thank you.

Shabnam · 27 January 2024 · Langford Russell Orpington

Agent replied · 24 August 2024

Hi Shabnam, thank you for sharing your experience with us! We're thrilled to hear that Louise provided such exceptional service throughout the entire process. Our team at Langford Russell is dedicated to making sure our clients feel supported every step of the way. Thank you for choosing us!

5/5

Google

Hayley and team at Langford Russell have been amazing. They were enthusiatic and proactive throughout making the sale of our property extreamly smooth. They gave us good advice, listened to and addressed our concerns without ever making us feel we were bothering them with silly questions. Overall a fantastic experience and we would highly recommend them.

Carolyn · 22 January 2024 · Langford Russell Swanley

5/5

Google

Thanks Will and Jo for your time and professionalism you showed us. You answered all my questions with in depth explanation, ensuring we fully understood.

Cristina · 23 December 2023 · Langford Russell Swanley

Agent replied · 20 June 2024

Hi Cristina, thank you for taking the time to leave us such a positive review. We're delighted to hear that Will and Jo provided you with a professional and informative experience. If you have any further questions, feel free to reach out.

5/5

Google

Langford Russell have been fantastic throughout the move process. The staff are friendly, knowledgeable and efficient, and helped me to view and purchase a property in just over 2.5 months! Communication has been excellent, and all the staff I've had dealings with have been brilliant. Highly recommended.

Ed · 23 December 2023 · Langford Russell Swanley

Agent replied · 20 June 2024

Hi Ed, thank you for taking the time to share your experience with us. We're thrilled to hear that our team at Langford Russell Swanley provided you with friendly, knowledgeable, and efficient service. We appreciate your recommendation!

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Awards

The Trusted Agent 2026 results for Langford Russell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Langford Russell

Which Langford Russell office has the most reviews?

Beckenham has the most, with 712 reviews rated 3.9 out of 5, followed by Swanley with 694.

Where are the Langford Russell offices?

The seven Langford Russell offices, by town:

Has Langford Russell won any awards?

Yes. In The Trusted Agent 2026 awards, Swanley won Gold, Beckenham won Trusted Agent and West Wickham won Trusted Agent.

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