★★★★★ 5/5
GoogleLangford Russell Beckenham did exactly what they said they would, i.e. get people in to view on Saturday and offers on Monday.
They were patient when we took a long time to find a place to buy and when it all came together they were knowledgeable and helpful.
Thanks to Eddie and Kelly everything went well. We move on Monday!
Marilyn · 27 July 2024 · Langford Russell Beckenham
Agent replied · 23 October 2024
Marilyn, we’re thrilled to hear about your positive experience with Eddie and Kelly! It’s great to know our team’s support made a difference during your home search. Wishing you all the best as you move into this exciting new chapter!
★★★★★ 5/5
GoogleHave had the pleasure of working with Chris from the lettings team. Extremely professional and most importantly honest. Admittedly gave him some issues but the way he handled the situation was great. Definitely recommend 👍 …
M · 25 July 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Hi M, thank you for your positive feedback regarding your experience with Chris from our lettings team. We are thrilled to hear that you found him to be professional and honest, even when facing challenges. We appreciate your recommendation!
★★★★★ 5/5
GoogleWe used Langford Russell to sell our house last year and was very impressed with the team. Special thanks to Will and Oliver who were very professional in all aspects of the transaction. We really liked the photographs, floor plan and sales details. Highly recommend using them.
Debbie · 25 July 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Debbie, thank you so much for taking the time to share your positive experience with Langford Russell. We're thrilled to hear that Will and Oliver provided such professional service throughout the transaction. It's great to know that you were impressed with the photographs, floor plan, and sales details. Thank you for recommending us!
★★★★★ 3/5
GoogleLooked at a rental property which I was really keen on. Unfortunately nobody informed me I wasn't accepted, found out on the website. Tad disappointed.
Debbie · 27 June 2024 · Langford Russell Beckenham
Agent replied · 26 August 2024
Hi Debbie, thank you for sharing your feedback with us. We're sorry to hear about your experience with the rental property application process. We have been unable to find your details on our system as quoted here, but if you email customerservices@acorngroup.co.uk with the property address, we will happily investigate and feedback yo you. Once again, our apologies but thank you for raising, Thanks.
★★★★★ 5/5
GoogleKelly has been so helpful. I contacted Langford Russell to view a property and Kelly got back to me straightaway. She showed us around and didn't rush us. When we asked if we could have a second viewing she arranged this and again let us take our time. Through the whole purchase process she kept us informed and was a delight to deal with. Thank you Kelly.
Anna · 27 June 2024 · Langford Russell Beckenham
Agent replied · 26 August 2024
Thank you for sharing your experience, Anna! We're thrilled to hear that Kelly provided you with exceptional service throughout the entire process. We pride ourselves on delivering top-notch customer service and it's great to know that Kelly went above and beyond to make your experience a positive one.
★★★★★ 5/5
GoogleWill was absolutely amazing in helping us find our dream home.
T&T · 25 June 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Thank you for sharing your experience! We are thrilled to hear that Will provided you with exceptional service in finding your dream home. Our team is dedicated to ensuring our clients' needs are met, and we are delighted that Will was able to exceed your expectations.
★★★★★ 5/5
GoogleWill from Langford Russell helped with the purchase of a house, he was very responsive to emails. Will went the extra mile when assisting other aspects in the process of buying our property.
Ricky · 25 June 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Hi Ricky, we are thrilled to hear about your positive experience with Will from Langford Russell. It's great to know that Will was responsive and went the extra mile in assisting you with the purchase of your house. Thank you for sharing your feedback!
★★★★★ 5/5
GoogleI had a fantastic experience with Langford Russell during my recent move. Special thanks to Luise Martin and William Leggatt for their unwavering support throughout the sale and purchase process. Their professionalism and dedication made the entire transition smooth and stress-free. I couldn't be happier with my new home and highly recommend their services to anyone in need of a reliable and supportive estate agent.
Jibin · 25 June 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Jibin, we are thrilled to hear about your fantastic experience with Langford Russell! Luise Martin and William Leggatt will be delighted to hear your kind words. Thank you for recommending our services to others. We are grateful for your feedback and look forward to assisting you in the future.
★★★★★ 5/5
GoogleWill was extremely helpful and efficient throughout the process of selling our property. His brilliant communication ensured we were always up to date and his support went above and beyond with even updating us on his days off! He made a difficult process much easier than it could otherwise have been - we would definitely recommend Langford Russell and Will specifically, along with his colleague Oliver, thank you both very much! It was refreshing to see them both take pride in their work and have our best interests at heart whilst doing so - a great team!
Steff · 25 June 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Thank you so much for taking the time to share your experience, Steff and Neil! We're thrilled to hear that Will and Oliver provided such exceptional service throughout the selling process. We truly appreciate your recommendation and are grateful for your kind words. Thank you for choosing Langford Russell!
★★★★★ 5/5
GoogleGreat experience and lovely service from Kelly Walsh and team from the start when i first made contact to her helping me push to complete. Super excited to finally move in.
Sandra · 20 June 2024 · Langford Russell Beckenham
Agent replied · 26 August 2024
Thank you for sharing your positive experience, Sandra! We're thrilled to hear that Kelly Walsh and our team provided you with excellent service. Congratulations on your move-in, and we appreciate your kind words. If you need any further assistance, feel free to reach out.
★★★★★ 5/5
GoogleKelly was extremely competent and nice to deal with throughout the process. She was easy to reach whenever you needed an update and on the ball with driving the process forward- which was not always straightforward when in a chain. Highly recommend!
Natasha · 19 June 2024 · Langford Russell Beckenham
Agent replied · 26 August 2024
Hi Natasha, thank you for taking the time to share your positive experience with Kelly. We're thrilled to hear that she provided excellent service and made the process easy for you. We appreciate your recommendation!
★★★★★ 5/5
GoogleI had an amazing experience with Kelly from Langford Russell. She made the process of buying our house very smooth. She is very responsive via phone/ email this lead to reduced stress during the buying process. Thank you
Diana · 19 June 2024 · Langford Russell Beckenham
★★★★★ 5/5
GoogleKelly and Eddie were awesome - offer acceptance to completion within 3 months. Both were incredibly responsive, and happy to answer all the questions I had. Thanks again for everything!
Collin · 13 June 2024 · Langford Russell Beckenham
★★★★★ 5/5
GoogleRating only, no written review.
Daniel · 26 May 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Thanks for the 5 star review!
★★★★★ 5/5
GoogleHad a really lovely experience with Chris from Langford Russell, very helpful! Thanks!
Betsy · 26 May 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Hi Betsy, thank you for sharing your positive experience with Chris from Langford Russell! We're thrilled to hear that he was able to assist you. If you ever need any more help or have any questions, feel free to reach out to us. Have a great day!
★★★★★ 5/5
GoogleGreat service, Will was great through the whole process and wouldn’t hesitate to use for future sales/purchases
Matt · 26 May 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Hi Matt, thank you for sharing your positive experience with us! We're thrilled to hear that Will provided you with great service. We truly appreciate your feedback and look forward to assisting you with any future sales or purchases. Thank you for choosing us!
★★★★★ 5/5
GoogleShout out to Will Leggatt who helped me have a smooth house purchase. Very professional, friendly and helpful.
Steven · 26 May 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Hi Steven, we're thrilled to hear about your positive experience with Will Leggatt! Our team strives to provide professional, friendly, and helpful service to all our clients. Thank you for taking the time to share your feedback. We appreciate your support!
★★★★★ 5/5
GoogleWill and Oliver were great! Were extremely helpful even when a few issues arose. Very friendly and knowledgeable. Would highly recommend them both and Langford Russell.
Jamie · 26 May 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Hi Jamie, thank you for taking the time to share your positive experience with Will and Oliver. We're thrilled to hear that they were able to assist you, even when challenges arose. We appreciate your recommendation and hope to continue providing top-notch service.
★★★★★ 5/5
GoogleI was always a little sceptical about estate agents but my views have now changed. Will and the team were professional all through my purchase, keeping you updated checking in regularly with you and sorting out any hiccups. Would highly recommend
Debbie · 26 May 2024 · Langford Russell Orpington
★★★★★ 5/5
GoogleExcellent agent in all aspects. The whole team are good but I deal mainly with Will Leggatt who is professional, knowledgeable and proactive in his approach. Would highly recommend Langford Russell.
Charlie · 26 May 2024 · Langford Russell Orpington
★★★★★ 5/5
GoogleGreat Service and advice from Will Leggatt and the team when purchasing properties with Langford Russell. Will is always available to take calls when required. Also great back up service from Oliver and Louise.
Rob · 26 May 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Thank you so much for leaving us a 5 Star review- We appreciate it!
★★★★★ 5/5
GoogleLangford Russell in Orpington were the estate agents we brought our house with. William L showed us around the property and was our main contact. He was always responsive to emails and calls. And was responsible for keeping the whole sale on track by ensuring all parties were moving forward and checking in regularly. We would definitely recommend Langford Russell. Thank you.
Claire · 26 May 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Hi Claire, thank you for taking the time to share your positive experience with Langford Russell in Orpington. We are thrilled to hear that William provided you with excellent service throughout the process. We appreciate your recommendation and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleWe recently used the services of Langford Russell and were assisted greatly by William Leggatt, Assistant Branch Manager, Orpington. Will positioned our property with prospective buyers before it went to open market resulting in an offer being immediately made and accepted. Our first buyers unfortunately pulled out of the process at the midway point due to lease related issues with their own property, but Will successfully managed to line up secondary buyers and within 96 hours we had another offer which was accepted. Although we experienced challenges during our sale Will kept a consistent cool head and handled proceedings with expert flair and finesse keeping us regularly updated. I would happily recommend Langford Russell as a leading estate agent.
David · 26 May 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Dear David, we are thrilled to hear about your positive experience with Langford Russell and William Leggatt. We appreciate your recommendation and are glad that Will was able to navigate through challenges and provide expert service. Thank you for choosing us as your estate agent.
★★★★★ 5/5
GoogleWe sold our house with Langford Russel and have had a really positive experience, so much so that two family members are now using them. Oliver valued the property, already had a strategy to sell and knew loads about the area, schools, and other key selling points. Compared to other estate agents that also viewed, Oliver definitely stood out as being more professional and had done his homework. William then took on our sale, and handled the open house, offers and sale process - he kept us in the loop the whole time and would highly recommend them.
Olivia · 26 May 2024 · Langford Russell Orpington
Agent replied · 24 August 2024
Olivia, thank you for sharing your experience with Langford Russell. We are thrilled to hear that Oliver and William provided you with exceptional service during the sale of your house. It's wonderful to know that your positive experience has led to two family members also choosing to work with us.
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