Trusted Agent profile · Oxfordshire, Surrey, Berkshire and more
★★★★★
491 reviews across 5 offices and 3 platforms
Knight Frank has five offices, in Esher, Oxford, Hungerford, Henley On Thames and Stratford upon Avon (Oxfordshire, Surrey, Berkshire and Warwickshire). Together they have 491 reviews on three platforms, rated 4.6 out of 5 overall.
385
Reviews on Google
All 5 offices
104
Reviews on Facebook
All 5 offices
2
Reviews on View Agents
All 5 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Knight Frank's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHaving recently moved into our forever home, in super quick time, we couldn't have done it without the support of the Oxford Knight Frank team, in particular Harry who, whilst on holiday, kindly took the time to secure and finalise our purchase. HUGE thanks from two very happy home owners.
Thank you for taking the time to write a review. I am delighted you are so happy in your new home, I am sure it will be a wonderful home for you and the family.
5/5
GoogleWe cannot rate Knight Frank Oxford highly enough having just sold our property with them and in particular Harry Sheppard. Harry has been professional, courteous and constantly kept us informed even throughout a birth of a baby and holidays. Thank you for going that extra mile.
5/5
GoogleHarry Sheppard did a fantastic job in selling our house, he went well beyond the call of duty at weekends and evenings and formed a rapport with the buyers which was really helpful in bringing the protracted negotiations to a conclusion. He was good handling his clients too and keeping us (reasonably) calm, helped by our having complete confidence in him.
Thank you for taking the time to submit a review. It has been a pleasure acting for you both and wish you all the best with your move.
5/5
GoogleSuddenly finding ourselves with a dated property to sell, we approached three Oxford agents for advice. Two were keen to get the house listed straight away, but only Knight Frank encouraged us to maximise its value by taking a longer-term approach. By advising us to obtain planning permission before listing for sale and guiding us through the lengthy process we eventually sold the property for far more than it would have otherwise obtained. William Kirkland from Knight Frank's Oxford office was the complete professional, with just the right level of contact in addition to being an invaluable source of friendly advice and encouragement. Highly recommended.
Thank you very much for your message. We very much enjoyed acting for you and were very pleased with the outcome.
5/5
FacebookI want to sell my Own Flat KHARGHAR (NAVI MUMBAI) 2 Bhk spacious Area 1206 sqft 4 balconies +small store room ?3 side open flat (Corner) ?OC Received ?Society Registered ?12 Story Tower -main road Tower on Main Road *Prime Location* Nxt to *Neelkanth Sweets* Sec 35e kharghar Opp *BKC -II* (Kharghar Corporate Park) By CIDCO Nr. *Metro* Station Flat is Near Worlds 2nd largest Park existing Kharghar *Central* Park 200 acres* Excellent Connectivity to *NAVI MUMBAI INTERNATIONAL AIRPORT* 2 Lifts with Backup Only 3 flats per floor 95% Muslims ???? in Tower Nr. 2 Masjids ???? nr Tower Only 95 Lakh INR (Nego) Regards Owner 8208334772
1/5
FacebookVery bad experience with London S. John’s Wood Office. The agent Sara and the manager where so rude. Zero Humanity caring just about business. They made us sign a contact and paid 3 m upfront, after 1 day they told us we needed to pay 3 more month (so 6 m upfront and changing the originals agreement) because the references failed for stupid reason. We asked for refund of money and they charged us 30pound for “fast refund”! Please before contacting them think twice
1/5
FacebookDon’t listen to your needs , don’t react to opportunities ...... useless
Hi Donna, we're very sorry and concerned to see this. Could you kindly email socialmedia@knightfrank.com with further details of the incident so we can look into this for you?
1/5
FacebookStamp out bullying and intimidation. Ensure that your property managers have integrity and common decency when dealing with clients.??
Hi Lee, we're very sorry and concerned to see this. Could you kindly email socialmedia@knightfrank.com with further details of the incident, property and location so we can look into this for you?
1/5
FacebookRobbed of our side mirrors where Knight Frank was managing the security. they saw the thieves in their CCTV camera and refused to compensate us. made such a big loss on New Year! sad! very sad!
Hi Ayushi, we're very concerned to hear this. Could you please contact socialmedia@knightfrank.com with some more information and we shall make sure this is looked into and dealt with accordingly for you. Thanks.
5/5
FacebookGood listings and professional work at a Philippine real estate company. inter national connection gives client immediate result that is useful for their business. Good local listings in the Philippines
5/5
FacebookRating only, no written review.
1/5
FacebookThey are financial supporters of illegal Fox hunting. Says it all really ??
1/5
FacebookKnight Frank your treatment of your disabled clients is nothing short of discriminatory. As a fellow disabled person I am rather upset with your behaviour in relation to one of your commercial tenants. There is a vegan cafe called Aubergine in Cardiff which is a social enterprise run by and for autistic people to provide employment opportunities and a safe space for neurodivergent people. The property was formally managed by Savills Estate Agents but they passed the buck to you due to their own incompetencies. Aubergine are now renting a unit from your Cardiff office which is sub-par to their requirements. The landlord, supported by Savills and Knight Frank has repeatedly refused to make the electrics safe despite the faults being reported to them several times. During the last communication between the tenants, the landlord and the estate agents the landlord demanded payment from the tenants in order to remedy the concerns with the wiring which existed prior to the start of their tenancy. A space that has been created for disabled people deserves the highest levels of health and safety possible. As a patron of Aubergine I am disgusted that they are being forced to look for new premises because Savills, Knight Frank and the landlord refuse to take their legal obligations seriously. In the current climate where disabled people are out of work in higher numbers and people are committing suicide as their benefits are being cut any organisation looking to reduce these terrible social ills by offering employment opportunities to margialised groups should be supported. Savills and Knight Frank are guilty of upholding disability discrimination and I for one will not be using your services again.
5/5
GoogleWe recently purchased a property being sold by Victoria Anderson-Stewart at Knight Frank and she was extremely helpful and knowledgeable about her client's house, it made our decision to offer all the easier. Throughout the process she was always available for any further questions.
5/5
GoogleVictoria Anderson-Stewart at Knight Frank helped us with the recent purchase of our new home. She was very efficient, approachable and professional. The sale went smoothly which was great and we couldn't wait to pick up the keys and move in.
Thank you Georgia I know you will both love living there for many years
3/5
GoogleIt takes a huge effort to make rent and rental contract properly work with the agency.
Dear Timur, Thank-you for your review and I’m sorry that you feel this way. Having looked into this for you and following your discussion with Sarah this week, I can see we have been in regular communication with your PA and I believe there may have been a misunderstanding with regards to the managed service we are able to offer. Unfortunately, we are unable to instruct works without the landlord's authority, unless it was a genuine emergency. Therefore, we were chasing your query as regularly as possible but due to the landlord sourcing a second quote themselves, a delay has arisen. We have kept you regularly updated on the status of the works and will expedite this as quickly as we can. I believe this has now been approved and everything is underway for you however should you feel the need to discuss anything further, don’t hesitate to get in touch. Best wishes Jamie-Leigh 01932 591 612/ Jamie-leigh.Harvey@knightfrank.com
1/5
FacebookHad a truly horrible experience with them. Unbelievably rude and made me feel small and worthless... horrid, horrid, horrid. I'd rather eat my hair than deal with them again.
Hi Mave, we're very concerned to see this, I'm sorry you've been made to feel this way. Could you kindly email socialmedia@knightfrank.com with further details so we can look into this ASAP?
1/5
FacebookTerrible service, very slow to respond, feels almost as if they are trying to make me go away so that they can take the deposit for themselves
Hi Mateusz, we're very concerned to see this. Could you kindly email socialmedia@knightfrank.com with further details so we can look into this ASAP?
5/5
Facebookinnovation, employment, and support of growth which comes with social changes
1/5
FacebookMade an offer in February which was accepted and up to now they were saying they have issues with the documents form the seller. This is a cycle that they can’t resolved my landlord’s been good but unfortunately can no longer extend my lease after 3 times Knight Frank failed to sort the contract for the flat we bought. Now I will be living in a temporary accommodation and still got no date when I am going to move to this flat we bought. Now I am spending more money and I think that they just don’t care. When will this end?!?
Hi Francis, apologies for the delayed response. We're very sorry to hear this. Could you kindly email socialmedia@knightfrank.com with further details so we can look into this for you ASAP.
5/5
GoogleKnight Frank is, from start to finish, friendly, professional, efficient, honest and straight talking. All the team at the Hungerford Office were extremely patient given our constant visits to their office, nothing was too much for them …
Many thanks indeed for your kind words Richard, it was an absolute pleasure to act for you both.
5/5
View AgentsExcellent service on house sale
Samantha Holton and Giselle Holman provided excellent service to us to enable us to complete the sale of our house which had been on the market for nearly two and a half years. They were professional, courteous and efficient and have ;done all they could to ensure the sale went through as smoothly as possible. Having ;lost a sale with another agent earlier in the year we were somewhat concerned about the progression of the sale, but they have both been great providing regular weekly updates on progress and chasing up the chain wherever possible. I would have no hesitation in recommending them.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Knight Frank has 491 reviews across its five offices, rated 4.6 out of 5 overall: 385 on Google, 104 on Facebook, 2 on View Agents.
Esher has the most, with 239 reviews rated 4.3 out of 5, followed by Oxford with 180.
The five Knight Frank offices, by town:
