Trusted Agent profile

Kent Estate Agencies estate agents in Whitstable and Herne Bay

4.9

★★★★★ Excellent

308 reviews across 3 offices and 2 platforms

Kent Estate Agencies has three offices, in Whitstable (two offices) and Herne Bay. Together they have 308 reviews on two platforms, rated 4.9 out of 5 overall.

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4.8 / 5

306

Reviews on Google

All 3 offices

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2

Reviews on Trustpilot

Business-wide

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Our offices

Kent Estate Agencies's three offices, most reviewed first. Each has its own page.

Latest reviews from every Kent Estate Agencies office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Elliot and Mattie-May were wonderful to deal with. We bought in Busheyfields Road and they were always keeping us in the loop so we knew what was going on from start to finish. Sue & Phil Goodwin

Sue · 25 May 2024 · Kent Estate Agencies Herne Bay

5/5

Google

Thank you for providing an amazing customer service and helping us move! We would definitely recommend Kent estate agencies in Herne bay, because they are an excellent estate agent, a fantastic team, authentic, genuine, pro-active and caring that helped us to sell our property and move without all the stress and pressure !

S · 25 May 2024 · Kent Estate Agencies Herne Bay

5/5

Google

Worked with with Hannah Bennett on a sale of a property. Wanted to say thank you for her professionalism, responsiveness and attention to detail. I really felt as though she was looking out for her clients. Thank you Hannah.

Alice · 18 May 2024 · Kent Estate Agencies Whitstable (10-12 High Street)

5/5

Google

Hannah has been a star all the way through the purchase of our property. She has kept us up to date weekly and answered all of our questions promptly. She is a real asset to Kent Estate Agencies

Lindsey · 10 May 2024 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

5/5

Google

A huge thank you to Jordan who has seamlessly organised a string of viewings and second viewings at the last minute for us on this busy Bank Holiday weekend. Professional, very friendly, great knowledge of all the local areas and house prices along with great ideas for changes and incredibly patient (having so many back on back viewing in one go). Nothing was too much trouble with Jordan and I would highly recommend you getting in touch with him to help you along your new path!

Karen · 10 May 2024 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

5/5

Google

Caitlin was a great help in our search, very proactive without pressure, lovely to work with.

Carole · 13 April 2024 · Kent Estate Agencies Whitstable (10-12 High Street)

Agent replied · 17 June 2024

Thank you for your very kind words. It has been a pleasure working with you and we wish you all the best for the future.

1/5

Google

This establishment has been shut down for an extended period. I'm uncertain why Google continues to display this location to users on Maps which is certainly misleading.

Hasini · 13 April 2024 · Kent Estate Agencies Whitstable (10-12 High Street)

Agent replied · 17 June 2024

Hi, we have relocated 2 minutes up the road to 100 Tankerton Road, we are currently in the process of merging this account with the relocated office, we are currently waiting on Google My Business to complete the process. Our contact details remain the same as well as now having an expanded sales team.

5/5

Google

We had are house sold by a different estate agents but Kent estate agencies were the agency for the house we was buying. Hugo who was dealing with it was exceptional, always following up, there for any queries we had etc etc went that extra mile unlike are own estate agents who we had to constantly chase up got no info a bit useless tbh you defo seen the difference between the 2 - non existent customer service with one we used and second to none with Hugo at the whitstable office estate agents. We should (if known this earlier) went with them as well, highly recommend Kent estate agencies 100%

Mark · 13 March 2024 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

5/5

Google

I would like to say that Iona Delo of KEA went above and beyond in respect of her friendliness, helpfulness, her knowledge and for arranging viewings so promptly for me (even some last minute ones). Looking to move and buy a new house is a massive commitment and can be quite stressful. Iona completely understood my concerns about buying the right forever home and didn't make me feel rushed or under pressure to come to any decisions. I am sad that I wasn't able to find my forever property via KEA (primarily because of all the help Iona gave me together with making me feel at ease) as it would have been nice to have given her the sale. She is an absolute asset to KEA and I wish her all the very best for her future.

Danielle · 12 February 2024 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

5/5

Google

Kent Estate agency in Whitstable have been superb through our house selling & buying .We want to say a really big thank you to Hannah who has our main point of contact, she is totally client focused and definately goes above and beyond , a total credit to the organisation.

Anne · 12 February 2024 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

Agent replied · 11 June 2024

Thank you for your feedback and kind comments. It has been a pleasure to sell your property and help you find your new home and we send you our best wishes for the future.

5/5

Google

After a period of no interest in my property, I switched to Kent Estate Agencies (Tankerton branch) at the beginning of August 2023. Caroline, the manager, was most helpful in explaining how they operate, she helped me complete the necessary forms and we established an initial target price. I was surprised how broadly they could advertise the property, both through the web as well as at other branches. Throughout the time I was with them, I received updates on how many people had viewed the property virtually, how many had viewed the property in person, what feedback they had given etc. I also received market updates which showed properties in the same postcode with price and/or status changes within the last 21 days. The combination of these two mechanisms helped me determine whether to lower the price and by how much. Price reductions were agreed between me and Caroline. When an offer was received, I worked with one of the staff to push that offer up to an acceptable price. Once the offer was accepted, staff worked hard to get us over the line: helping identify reliable companies to do the boiler service, do house clearance etc. And interfacing with my solicitor on occasions. Having completed today, at the beginning of February 2024, I'm really pleased I switched to KEA at Tankerton.

Simon · 12 February 2024 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

Agent replied · 11 June 2024

Thank you for your feedback and kind comments. It was a pleasure to assist you and thank you for giving us the opportunity. Best wishes for the future.

5/5

Google

Hannah, who is based at Tankerton branch, worked tirelessly to sell our property. She is incredibly professional, as are the whole team. I would highly recommend Kent Estate Agency.

Amanda · 14 November 2023 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

5/5

Google

I would like to take this opportunity to say big thank you to Caroline, Alfie and the wonderful team at Kent Estate Agents. Their service was exemplary throughout the process and I couldn’t recommend them more. I would not hesitate to use their services again in the future. Thank you so much!

Binderpal · 15 October 2023 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

5/5

Google

Excellent service from the very time we first met Caitlin in the Whitstable office followed by viewings with Summer and finally viewing with Jordan who superbly managed the whole offer and purchase process. A high level of professionalism was evident across the whole company.

Paul · 15 September 2023 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

Agent replied · 11 June 2024

Thank you for your kind words, as a company we strive to achieve a high level of service across all our branches working to make the whole transaction as stress free as possible. We hope you enjoy your new home.

5/5

Google

We would definitely use Kent again and recommend . Hannah in particular worked really hard to progress our sale and went over and above to keep us updated throughout. Really approachable and helpful. We felt well represented. Good team!

Alexandra · 15 September 2023 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

5/5

Google

Because of the way Hannah handled our viewings and purchase through to completion,we would have no hesitation in returning to Kent Estate Agents.

John · 17 July 2023 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

Agent replied · 11 June 2024

Thank you for feedback your kind comments. It has been a pleasure to assist you in the purchase of your new home and we wish you every happiness for the future.

5/5

Google

This is the second experience of using Kent Estate Agencies‘s, once to buy and once to sell. Their knowledge of the area and market is second to none. A team ethic is clearly present; even the admin section are client focused and well informed. I would highly recommend the Tankerton team.

Terry · 17 July 2023 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

Agent replied · 11 June 2024

Thank you for your kind feedback and kind comments. It has been a pleasure to act for you in the sale and thank you for your assistance throughout and for giving us the opportunity.

5/5

Google

We have been really impressed with our experience of working with KEA. Caroline came out to view our property and gave her professional appraisal promptly. She clearly has lots of experience in the property market and is very approachable, meaning we were able to ask lots of questions and draw on her experience. We have found both Caroline and Hannah to be easy to communicate with and they are accessible and consistent. We have only had to deal with them, there is no high-churn of staff like we have experienced elsewhere. They call back when they say they will and respond to emails quickly, all important details when dealing with a house sale, especially in the difficult market currently. It is evident they really know their local market base and have a strong reputation among buyers and sellers. I would definitely use them again for a property sale.

R · 17 July 2023 · Kent Estate Agencies Whitstable (94-100 Tankerton Road)

Agent replied · 11 June 2024

Thank you for your feedback and kind comments. It has been a pleasure to act for you in the sale of your property and thank you for giving us the opportunity. May we take this opportunity to wish you well for the future.

5/5

Google

Excellent great help and very professional Sold within a week Would recommend

Jan · 18 June 2023 · Kent Estate Agencies Whitstable (10-12 High Street)

Agent replied · 17 June 2024

It has been a pleasure helping on your sale and we hope to work with you again in the future. Best wishes, The Whitstable Team

5/5

Google

The member of staff who dealt with our requirements was extremely professional and very courteous at all times and fully understood our situation.

Rosemary · 18 June 2023 · Kent Estate Agencies Whitstable (10-12 High Street)

Agent replied · 17 June 2024

Thank you very much for your feedback, we are always happy to help.

5/5

Google

Kept me updated at every stage through email and simple list of items that need completing e.g survey, mortgage, contracts etc no 1-16 so once done you received an email with that number ticked off showing how many stages are left. Very simple and user friendly. Would recommend

Rachel · 18 June 2023 · Kent Estate Agencies Whitstable (10-12 High Street)

Agent replied · 17 June 2024

Thank you for your kind feedback. It has been a pleasure to assist you on the sale of your property. We wish you all the best, from the Whitstable Team

5/5

Google

Friendly, professional and very efficient. Delivered as promised. Always helpful and went the extra mile outside of office hours. Highly recommended.

Kim · 18 June 2023 · Kent Estate Agencies Herne Bay

Agent replied · 17 June 2024

Many thanks for your kind review. It was a pleasure working with you and we wish you all the best for the future.

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Questions about Kent Estate Agencies

Which Kent Estate Agencies office has the most reviews?

Whitstable (94-100 Tankerton Road) has the most, with 173 reviews rated 4.9 out of 5, followed by Whitstable (10-12 High Street) with 76.

Where are the Kent Estate Agencies offices?

The three Kent Estate Agencies offices, by town:

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