Kent Estate Agencies reviews

★★★★★ 5/5

Google

Hannah was an absolute star, always happy to talk to me and guide me through the very stressful process of buying and selling property. She was my main support, keeping me updated and chasing agents and solicitors bearing in mind I was only buying through Kent’s. Hannah I don’t know how I’d have got through this without you thank you so much 😊. Mandy xx

Mandy · 5 November 2025

★★★★★ 5/5

Google

Hannah was superb at working out what we were looking for which really gave us a much more targeted selection of properties to look at. Really recommend this firm - Caroline was great at the early stages of helping us think about property values locally.

Suzanne · 16 March 2026

★★★★★ 5/5

Google

I'm tough cookie to please and I am not one to usually leave reviews, but I want to shout from the rooftops at how amazing Christine has been. As a fellow estate agent it's not often us agents unite and work together, our industry is very money orientated and commission driven and at times can be very one sided. This hasn't been the case with Christine. From the moment we first spoke and aligned our chain I knew I was dealing with a seasoned professional. The number of dull unmotivated and uninspiring agents I've spoken in my 16-year career is unbelievable.....Speaking to Christine on the other hand has been so refreshing! Christine is polite, well-mannered, bubbly and genuinely cares about her job role, her customers and doing things correctly. Without Christine the last 4 months would have been hell and to be honest if it wasn't for Christine the whole chain would have ​collapsed weeks ago. All I have to say she is an integral part of the business and credit where credit due! Thank you Christine!

Stewart · 5 January 2026

★★★★★ 5/5

Google

The process of selling our home with Kent Estate Agents was excellent from start to finish. Caroline's knowledge of her market and invaluable guidance, makes her standout from other agents. With the help of her enthusiastic team, we sold quickly. The conveyancing process, however, was not straightforward. So special thanks goes to Caitlin who was proactive and supportive throughout. She was brilliant informing me of progress, chasing solicitors and keeping the ball moving. I cannot fault Caroline and her amazing team for their professionalism, expertise and eagerness to help. I would highly recommend Kent Estate Agents to anyone who is looking to sell their property fast, and will support you until they get you over the finishing line.

Denise · 29 December 2025

★★★★★ 5/5

Google

Lily was very cheerful and introduced herself straight away, which immediately made us feel comfortable. She was extremely knowledgeable and informative about both properties, answering all of our questions clearly and confidently. She gave honest insights, highlighted key features, and allowed us plenty of time to look around without feeling rushed. Her friendly and professional manner made the whole viewing experience smooth and enjoyable. A fantastic representative and a real credit to the agency.

MARIA · 16 February 2026

★★★★★ 5/5

Google

I cannot recommend Kent Estate Agents highly enough. From the first valuation appointment right through until we exchanged contracts, Caroline and her team at Tankerton have been impeccable. They were always incredibly proactive, professional and friendly throughout and I always had every confidence that they were doing their utmost to ensure the sale proceeded as smoothly as possible. Caroline has been my main contact point but a big shout out is also due to Caitlin, Hannah and the rest of the team who are  equally outstanding. I would have no hesitation in recommending KEA and would use them again in a heartbeat. Thank you for always going above and beyond, it was very much appreciated.

Angela · 21 December 2025

★★★★★ 5/5

Google

From the beginning of marketing our property to completion I was very impressed with the service from Kent Estate Agencies. A particular thank you to Hannah who kept us updated weekly with the progress of our sale. She was friendly and informative and was more than happy to answer any questions, however simple or complicated, in a professional manner. In Hannah's absence other members of the team were extremely helpful too. Thank you.

Kay · 16 February 2026

★★★★★ 5/5

Google

I can thoroughly recommend Kent Estate Agency, Caroline and her team sold our house and found us our dream bungalow. The transaction took some time as we were very particular in what we were looking for. Throughout the whole procedure we were kept well informed by the team who were both friendly and efficient. Although the procedure was quite stressful Kent’s were the glue that held it altogether.

Graham · 26 March 2026

★★★★★ 5/5

Google

Enormous thanks to Hugo & team for a smooth, stress free purchase of a lovely new home for my father-in-law. Hugo was friendly & helpful, always following up any communication in a timely fashion, keeping us in the loop of how the sale was progressing. And only a really little thing, but the 'welcome goodie box' on completion was such a lovely touch! Thank you.

Rachel · 16 February 2026

★★★★★ 5/5

Google

Hugo was fantastic at keeping us informed throughout the whole process of buying a property through Kent Estate Agencies. We would use again if we ever needed to.

Janet · 16 March 2026

★★★★★ 5/5

Google

I can't thank KEA enough for their amazing service. Caitlen Wellhard has been though my journey from the start to finish and had been absolutely brilliant. Caitlen had been supportive and professional at all times and a big thank you to her and the team.

Janet · 14 October 2025

★★★★★ 5/5

Google

We recently used Kent Estate Agents to purchase a new home for our elderly relatives. We acted for them and were delighted with the service we received from KEA especially Caitlin Wellard who led a progressed the purchase for us. Her professionalism and helpful service was a joy. We had used KEA before to purchase a property for ourselves a few years ago and had similar experience with Alfie in that was also very successful. Clearly a local family business that we are pleased to support and recommend.

Jon · 24 July 2025

★★★★★ 5/5

Google

Hugo was very helpful and supportive throughout the whole process of us buying our first home and he took his time to explain every step to us. Would highly recommend Kent estate agents!

Leanna · 29 October 2025

★★★★★ 5/5

Google

We would highly recommend Kent Estate Agencies with a special thanks to Hannah who helped us through, what turned out to be, a very challenging process!

Erica · 7 December 2025

★★★★★ 5/5

Google

We had been working with Caitlin Wellard and although we weren't able to proceed with her due to reasons outside of her control, her professionalism and friendly manner made dealing with her a pleasure. Caitlin is very knowledgeable, understanding and a great asset to Kent Estate Agencies. Hopefully we'll be able to work with her in the future.

Matt · 7 December 2025

★★★★★ 5/5

Trustpilot

Great communication skill and patience

I would like to express my gratitude to Hugo and the team at Kent Estate Agencies for their continuous support during the purchase of an apartment in Canterbury. Although Hugo was working for the seller, without his commitment, patience and great communication skill the sale would have collapsed. Special thanks to Alfie and the rest of the team.

Gabriela · 3 December 2025

★★★★★ 5/5

Trustpilot

Just moved into our new property that…

Just moved into our new property that we purchased through Kent Estate Agency Tankerton Branch, Hannah has helped us all the way through, nothing was to much for her, she was very professional, very polite and friendly. We often phoned her when we could not get through to our Solicitor and she would always help us. We throughly recommend Kent estate agencies to anyone buying or selling, 5 Stars from us.

Vincent · 6 August 2026

★★★★★ 5/5

Google

What a delightful experience from start to finish, everyone at Kent estate agents was professional, friendly and nothing was any trouble. Emails were answered quickly and I received a good price for my property within weeks of it going on the market. I would absolutely recommend them to anyone selling or buying properties!

Eileen · 28 November 2025

★★★★★ 5/5

Google

Thank you so much to Kents Tankerton for a thoroughly seamless, first rate process. We were purchasing from a long way out of area but Hugo Creaney-Birch bent over backwards to help us from the very start. He was professional, courteous, efficient and knowledgeable and a treasure trove of useful information who was instrumental in guiding us to choosing the right property. The back up team in the office were also very friendly and helpful too so thank you Kents for making our transition to a new life in Kent so much easier than we expected. You exceeded our expectations! Well Done!

Lisa · 21 January 2025

★★★★★ 5/5

Google

We were looking at houses in the Tankerton, Chestfield this spring and summer, and throughout, found Hugo who took the lead in finding us a house, always ready to go the extra mile, both to find us a house that met our needs, but also to provide the advice and guidance that you need when you are new to an area. In summary we found whole team at Kent, Tankerton, and particularly Hugo to be extremely professional, knowledgeable and friendly throughout the buying process. Well done the Kent Tankerton team!!

Wayne · 11 October 2024

★★★★★ 5/5

Google

Hannah and the team from start to finish were amazing in selling our property. Nothing was too much trouble for them. Any issues we may have had were soon sorted by Hannah. We highly recommend kent estate agents for an amazing job. Thank you everyone.

Connie · 28 November 2025

★★★★★ 5/5

Google

I recently purchased a house being marketed by Kent Estate Agencies. The whole process was made easy by the care and attention I was given by Hannah who carefully guided my purchase from start to finish; things were explained, questions I had were answered really promptly and at every point I felt I could check in with her and she would know exactly what was going on! It was all completely stress free! In my experience they are a trusted pair of hands and I have no hesitation in recommending them. Thank you very much Hannah!

Emma · 6 May 2025

★★★★★ 5/5

Google

This is the first time we have used an estate agent in 35 years and we can only thank Kent Estate Agents Tankerton Branch for their professionalism and guidance throughout our purchase. From start to finish Hannah has been absolutely amazing and has kept us up to date at every opportunity even if there was nothing to update, and chased any necessary outstanding paperwork and helped us buy our property smoothly and stress free. Hannah was on hand at all times and always responded to emails and telephone calls without delay and offered unbiased help which was very helpful. We would thoroughly recommend them to anyone thinking of buying or selling in the CT area. Thank you to Hannah and all the Team.

Wendy · 12 June 2022

★★★★★ 5/5

Google

Cannot fault the service we had with everyone at the Tankerton Office, friendly, relaxed and yet very efficient, and always someone there to take any calls or questions. Our thanks to all of you but especially Hugo and Hannah, would thoroughly recommend to anyone looking for an estate agent.

Sue · 10 August 2024