Kent Estate Agencies Whitstable reviews

★★★★★ 5/5

Google

Cannot fault the service we had with everyone at the Tankerton Office, friendly, relaxed and yet very efficient, and always someone there to take any calls or questions. Our thanks to all of you but especially Hugo and Hannah, would thoroughly recommend to anyone looking for an estate agent.

Susan · 27 July 2024

★★★★★ 5/5

Google

We decided we wanted to make an offer on a house that was listed with KEA mid-August 2025 - but had not even listed ours at that stage. We booked a viewing for two days after our first phone call, and a valuation on ours. Within a week we had instructed KEA to list our property. We accepted an offer on our sale (97% of list price) within three weeks of our first meeting, and the sale progressed at pace. Hugo, Alfie, Hannah, Caroline, and Jasmin totally pulled it out the bag and somehow managed to make sure the chain [of 5] completed before Christmas despite some very close calls with issues beyond their control. From first viewing of our purchase, to completion in sub 15 weeks is impressive. This shows with a skilled team and intense coordination there is no reason why these processes needs to take as long as it often does in the UK. Would totally recommend.

Alex · 16 February 2026

★★★★★ 5/5

Google

KEA Tankerton have been a pleasure to deal with. I cannot rate Harry in particular enough. He took time to listen to what we wanted and send properties to our spec. He made sure he checked in and was pleasant and professional.

Joanne · 2 April 2026

★★★★★ 5/5

Google

I found Kents very helpful and thorough with the house sale. A huge thanks to Caroline Wellard for finding me the buyer. Truly professional and knowledgeable in the area, giving generous advice where needed. A massive thanks to Christine Scoble, who went to extreme measures to achieve final completion. She kept in communication all the time and 100% reliable in returning my calls and keeping me updated. Never letting up in her persistence to achieve the final goal for me. Couldn't be more impressed with her performance. A person that could be confidently and responsively left in charge to fulfil the task required. All the staff in fact were very helpful and enthusiastic to sort any problems that arose. Christine has the gracious ability to make you feel more like a friend, rather than just a client. I would certainly recommend Kents to my colleagues and definetely use their services in the future. Many thanks Robert Downes.PositiveProfessionalism

Robert · 25 August 2021

★★★★★ 5/5

Google

Hannah is a wonderful person! She worked so hard for me and her clients through a long and gruelling conveyancing process (on my end of the chain). Always postive and reassuring, Hannah went over and above her actual role, to investigate, …

Kay · 16 October 2025

★★★★★ 5/5

Google

A huge thank you to Jordan who has seamlessly organised a string of viewings and second viewings at the last minute for us on this busy Bank Holiday weekend. Professional, very friendly, great knowledge of all the local areas and house prices along with great ideas for changes and incredibly patient (having so many back on back viewing in one go). Nothing was too much trouble with Jordan and I would highly recommend you getting in touch with him to help you along your new path!

Karen · 10 May 2024

★★★★★ 5/5

Google

Kent Estate agency in Whitstable have been superb through our house selling & buying .We want to say a really big thank you to Hannah who has our main point of contact, she is totally client focused and definately goes above and beyond , a total credit to the organisation.

Anne · 12 February 2024

★★★★★ 5/5

Google

From the initial valuation right through to the completion, Kent Estate Agents in Tankerton were amazing. Alfie went out of his way to sell my house. He kept in contact with me on a weekly basis to help with the process, dealt with any questions I had really promptly. The 'Client Property Tracker' kept me up to date with viewings and feedback. I cannot thank the office enough for the smooth and trouble free assistance and support. I would 100% recommend Alfie and Kent Estate Agents to anyone looking to sell or buy a property. Read less

Carolyn · 12 June 2020

★★★★★ 5/5

Google

I am giving this rating as a buyer rather than a seller, so although not strictly working for us, we found Hannah was great showing us around properties and at keeping us in touch with progress of our purchase, even informing us of events before our own solicitor! She always promptly passed on our questions to the seller, and the Kent teams welcome pack on completion was a lovely surprise. Highly recommended.

Anthony · 11 June 2024

★★★★★ 5/5

Google

Caroline and her team provided excellent service throughout the marketing process. Once a purchaser had been secured, the team did a great job in ensuring that we knew exactly what was happening. A big special thankyou to Hannah who was always able to provide a ray of sunshine and words of encouragement during a challenging period immediately prior to exchange of contracts.

Peter · 12 June 2022

★★★★★ 5/5

Google

I recently bought my new home through KEA and couldn't recommend them enough! Caitlin was great from start to finish, as were all her colleagues who helped me when she wasn't available. …

Francesca · 16 September 2025

★★★★★ 5/5

Google

I’m not one for writing reviews and to be honest this is the first review I’ve ever written.. but.. I must give credit where credit is due. Christine Scoble @ Kent Estate Agencies in the Tankerton branch deserves to be acknowledged and recommended for her professional and personable approach to an old school style of classic estate agency that is almost lost in these forever changing times. Summer 2020 we registered our property search with every estate agent in whitstable and Christine was the only agent who called us every fortnight and took the time to remember every detail of our nightmare property sale, we wasn’t just a applicant on a listed database, which as an ex estate agent myself was really appreciated. Unfortunately we didn’t find our property through Christine which was also surprising as quite rightly Kent Estate Agencies dominates our local area, but both myself and partner felt the need to share our appreciation to Christine for making us feel we mattered.. thank you Chris From Lissa and Rich xxx

Itsmelissa1000 · 9 December 2022

★★★★★ 5/5

Google

After a period of no interest in my property, I switched to Kent Estate Agencies (Tankerton branch) at the beginning of August 2023. Caroline, the manager, was most helpful in explaining how they operate, she helped me complete the necessary forms and we established an initial target price. I was surprised how broadly they could advertise the property, both through the web as well as at other branches. Throughout the time I was with them, I received updates on how many people had viewed the property virtually, how many had viewed the property in person, what feedback they had given etc. I also received market updates which showed properties in the same postcode with price and/or status changes within the last 21 days. The combination of these two mechanisms helped me determine whether to lower the price and by how much. Price reductions were agreed between me and Caroline. When an offer was received, I worked with one of the staff to push that offer up to an acceptable price. Once the offer was accepted, staff worked hard to get us over the line: helping identify reliable companies to do the boiler service, do house clearance etc. And interfacing with my solicitor on occasions. Having completed today, at the beginning of February 2024, I'm really pleased I switched to KEA at Tankerton.

Simon · 12 February 2024

★★★★★ 5/5

Google

Kent estate agency is professional and supportive throughout our whole sale of our house. I highly recommend Kent estate agency to anybody wanting to sell their property. I can't thank Hannah enough. She was in contact with us all the time. Always phoned us back if we had any enquiries.

Liz · 12 June 2022

★★★★★ 5/5

Google

The team at Kent Estate Agencies were fantastic throughout the process - we recently purchased a property in Tankerton and they supported us from start to finish - arranging viewings, providing excellent communication between the sellers, solicitors and ourselves, and really working to remove any obstacles to the purchase when exchange got a little tricky! We could not recommend the team enough and would not hesitate to use again.

Caroline · 25 July 2024

★★★★★ 5/5

Google

Exemplary service throughout. Christine felt more like a friend every step of the way. Her professionalism was outstanding and it was obvious that Christine prides herself on doing a good job. There was never a time when Christine was unavailable to us no matter what our need was - similarly when you call you are answered by a person not a message which is unique these days. I would recommend Christine to everyone - her cheerful disposition and incredible enthusiasm is refreshing. Most importantly a relationship that is built on trust is essential and we felt we had that - We would also like to thank Christine’s colleagues who were also a pleasure to deal with. They say no one is indispensable but I think that maybe Christine is ! Thank you

Susan · 12 June 2022

★★★★★ 5/5

Google

I previously bought through Kent Estate Agencies in Tankerton and had a really good experience so when it came to selling Kent Estate Agencies in Tankerton were the obvious choice. From the start the whole process was made as easy as possible. Chris, Hannah, Summer and Caroline were so helpful, took a real personal interest in things and although there was a break in the chain the team had resolutions and were really proactive in resolving this and got the sale back on track within 24hours. They were great at keeping everything progressing without being pushy or 'salesy'; my whole experience was like they were truly providing a service and cared about me, rather than focussing on their commission or their own interests. They really went above and beyond for me and I'm not sure the sale would have gone through without them. I really can't fault them in anyway. This is the best estate agency I've ever had to deal with and I would highly recommend them. Other estate agencies could do well to adopt this approach.PositiveResponsiveness, Quality, Professionalism

M · 12 June 2022

★★★★★ 5/5

Google

We just completed on our purchase as first time buyers, Hannah was great through the whole process. She was always there to answer any of our questions and really kept us in the loop with what stage the sellers were in. Thanks so much Hannah! :)

Emma · 25 September 2024

★★★★★ 5/5

Google

Friendly & professional team, kept us updated every step of the way & everything ran smoothly. Would definitely recommend to anyone think of using them

Kim · 28 November 2025

★★★★★ 5/5

Google

We have been really impressed with our experience of working with KEA. Caroline came out to view our property and gave her professional appraisal promptly. She clearly has lots of experience in the property market and is very approachable, meaning we were able to ask lots of questions and draw on her experience. We have found both Caroline and Hannah to be easy to communicate with and they are accessible and consistent. We have only had to deal with them, there is no high-churn of staff like we have experienced elsewhere. They call back when they say they will and respond to emails quickly, all important details when dealing with a house sale, especially in the difficult market currently. It is evident they really know their local market base and have a strong reputation among buyers and sellers. I would definitely use them again for a property sale.

R · 17 July 2023

★★★★★ 5/5

Google

Although Kent Estate agencies were acting on behalf of the seller of the house we purchased, I was very impressed by the friendly and professional attitude of Caroline, Hugo and the rest of the team. They were very prompt in answering any queries and they made the whole purchasing process very easy for us.

Kenneth · 28 November 2025

★★★★★ 5/5

Google

We used KEA as a buyer and a seller in our chain, and Caroline, Hannah and the team were very professional and very helpful. They helped it all go through despite some last minute issues with our buyer. Definitely recommended.

Neil · 25 September 2024

★★★★★ 5/5

Google

I cannot speak highly enough of Caroline Wellard and the team she has in place here at the Tankerton Office - all of whom are absolutely fabulous!! I received complete 5 star plus service, in all aspects of selling my mums bungalow in Whitstable, they always knew exactly what was happening at every stage of the sale process, and reported this to me without me having to chase them - I live in Surrey so was not a local - they truly are outstanding in this area, and I would thoroughly and wholeheartedly recommend them for all sales/purchases if anyone is looking to buy/sell in this area you simply MUST choose them .......cant recommend them highly enough...........

Heather · 12 June 2020

★★★★★ 5/5

Google

We chose Kent Estate Agency and specifically Caroline as she sold our last property 18 years ago and we recall her being a young person enthusiastic up and coming expert with very good courtesy and professionalism. When she visited 18years later we chose her without hesitation as she clearly has honed these skills to a level of excellence combined with a unique degree of local knowledge and experience. Our sale was a little protracted but she dealt with problems using calm reassurance and professionalism throughout. Other staff were also very good, helpful and understanding throughout. Thank you to Caroline and her team.

John · 12 June 2020