Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,487 reviews across 10 offices and 5 platforms
Jordan Fishwick has 10 offices, in Manchester (three offices), Sale, Wilmslow, Hale, Macclesfield, Glossop, New Mills and Disley (Greater Manchester). Together they have 1,487 reviews on five platforms, rated 4.3 out of 5 overall.
1,297
Reviews on Google
All 10 offices
3
Reviews on Facebook
All 10 offices
8
Reviews on Yell
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
177
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jordan Fishwick's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleDisgustingly unprofessional and rude staff. Arranged several booking with a fellow postgraduate student, both of us being from out of town we were unsure about where we ought avoid and where would be a good place to live with regards to uni …
1/5
GoogleWorst letting agents I have dealt with in Manchester. VERY UNPROFESSIONAL, ARROGANTS. They didn't show up to prebooked viewings and didn't even had the courage to apologize. Another time there was agents on facebook whist showing houses. The WORST AGENCY IN THE WORLD.
1/5
GoogleOur experience of using Jordan Fishwick has been plagued by shocking behaviour from their staff. They are hot headed and talk to their customers with pure contempt. …
1/5
GoogleI have endured nothing but bad experiences with this landlord. No repair is ever fixed without me chasing it 4 times. I have faced surprise inspections with little or no notice and criticised for …
1/5
GoogleHas to be the worst Estate Agent I have ever dealt with. Employees are very rude and know nothing about giving good customer service. They are happy to speak to letters like they are worthless pieces of trash that do not deserve their time. …
3/5
GoogleJFW manages a property for us as letting agents in Manchester over the last 5 years. Like any service company, they have wonderful and competent people and they also have those who sadly need training badly. We have dealt with both types. …
5/5
GoogleInitially, I followed my colleague recommendation to use Jordan Fishwick to sell my flat. To be perfectly honest, i would like to say the service Liz Hill and Paul Robertson have provided is highly appreciated . The flat was on the market …
5/5
GoogleWe have been dealing with Jordan Fishwick (as property landlords) for around a year now. We usually deal with Ben Garland and he has proved to be very helpful and knowledgeable when it comes to property around Manchester city centre. We …
5/5
GoogleAs a landlord I have dealt with a number of letting agents with varying degrees of success, some agents [Not JF] seem to forget [or have never head of] customer service whether dealing with myself, or the tenant, and in the past I have felt …
5/5
GoogleAs a Landlord I have transfered all my Manchester properties to Jordan Fishwick. …
5/5
GoogleI thought I would forward some fair comments after seeing majority of the feedback. We had been dealing with Jordan Fishwick for a very long period of time on both purchase or sale part of the business. Services received are always …
4/5
GoogleI have been using Jordan Fishwick for over 4 years now in my capacity as landlord and with a number of different staff. i've had the odd differences in the past but nothing serious and the guys I deal with currently (Matthew Taylor and Ben …
1/5
GoogleDisgustingly unprofessional and rude staff. Arranged several booking with a fellow postgraduate student, both of us being from out of town we were unsure about where we ought avoid and where would be a good place to live with regards to uni etc. Having been told to avoid Moss Side like the plague, the estate agent (Alex) showed us a property in Moss Side and then lied to us about the location, we only found out as we had gotten lost and stopped to ask some pedestrians. Furthermore, having wasted our time by showing us two properties, Alex showed us a final property that she assured us was student friendly. We liked the property and decided to put down a deposit. This is where the fun and games began. Having already asked us what postgraduate degrees we were studying over the phone (irrelevant), the same person called back 5 minutes later to ask again what degrees we were doing. When I asked why this was relevant, I was told that "sometimes the landlord likes to know." Fair enough, I thought. I asked whether he was likely to decline on that basis and the agent responded "no not at all." We were assured that he wouldn't decline at all and that it was just part of the standard screening process. In this knowledge, we returned home (some 300 miles from Manchester, assured that we had successfully found a place to live). In the time following, we were then ignored, fobbed off and hung up on for 3 days. When I attempted to contact the branch to ascertain the status of our offer, I had the displeasure of speaking to perhaps the most repugnant member of the team, (I believe his name was Ben). When I politely enquired as to why we hadn't received any news in such a long time, Ben was thoroughly unhelpful and utterly unpleasant to deal with. Having since read online, I've now discovered a litany of terrible reviews about this dreadful estate agents. A number of these reviews directly outline Ben as being particularly vile and self entitled but leave little room ford question when summing up the quality of service provided by Jordan Fishwicks. As a manager, a customer and someone with a modicum of common sense, It begs the question why any sensible business owner should want such a hideously mannered and uneducated person on their team, dealing with prospective clients. Steps also need to be taken about the deceitful and unreliable nature of the service, perhaps some extremely basic etiquette coaching. Fortunately I have been able to alert the student unions at MMU, The University of Manchester and Salford University and they have posted on their pages for undergraduates and postgraduates whom are house hunting and students have been advised to avoid this dismal agent like the plague, on the back of my review and the vast amount that are already available. I have also posted my review on the pages of all house hunting students in the area as a warning. Having been fobbed off, insulted and deceived for 3 days before receiving a spineless voicemail to let us know that we had effectively been lied to and our time and energy squandered, the experience cost us both in the region of £130. This included costs associated with getting to manchester, going to and from their offices and properties. Thanks to the incompetency of this agent, that figure is likely to double pending further visits as we are now without a place to live as the beginning of term looms. Absolutely shocking service, revolting staff whom are unfathomably useless, puerile and unhelpful. These issues are further compounded by the fact that the work base is evidently selected with a complete lack of manners and common sense as prerequisite. Do not rent with this agent.
1/5
YellVery Pushy, do not use
Very polite at first but if you don't agree to buy immediately the woman that rang me was very rude and when I asked to reschedule for another property viewing she was very stand offish and didn't seem bothered. She said she had done it and I also emailed them to confirm the time change. On the day of the other viewing the agent I had emailed to confirm the time rang me at the original time and asked were we were and why we were late. We were then greeted by a very blatantly annoyed woman who quickly showed us around a property that we actually put an offer in for and never heard back from them at all. Do not use them, very bad service, pushy and rude!!!
1/5
YellFantastic at sign up... Very unpleasant on checkout
Signed up to a property which was advertised with Jordan Fishwick after signing I found out it was a 12 month tenancy with the landlord directly. Came as a surprise however wasn't to concerned. Moved into the property and the maintenance was very poor from landlord (no fault of Jordan Fishwick) no gas safety / landlord entering property and not informing us. We caught the landlord in the property as we arrived home earlier from work only to be told Jordan Fishwick had failed to inform us as they were marketing for the next let. Comes to checkout - level of assistance / service from Jordan Fishwick extremely poor. No assistance in getting my deposit repaid one month after vacating. The letting a manager is extremely rude (Debbie Townsend) however Cameron Burns was very helpful. Although most of my dealings were with the poor landlord Jordan Fishwick did not assist to an acceptable level even though they were paid for the service of checkout by the landlord, nor did they supply me with gas safety / electrical safety Certs when they signed me up. It would be useful for them to ensure any landlord they are signing up is up to date with health and safety.
1/5
GoogleThis firm is shockingly bad. They did not check the deeds properly when I was selling and sold a part of the property by mistake
1/5
The Trusted AgentVery disappointed. Rented a property through this agent, they provided no contract for a year, no inventory and the overall overall service was really poor
3/5
GoogleRating only, no written review.
1/5
GoogleOverall. I would say 1 star. I will expand later and happy for any JF staff to prove otherwise to the points I put. Paul was a good guy.. but I would not go near the business again.
5/5
Yellperfect
I used the letting service, perfect service, very friendly and professional, thanks.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Manchester (410-412 Barlow Moor Road) has the most, with 419 reviews rated 4.2 out of 5, followed by Manchester (68 Arches Whitworth Street West Manchester) with 390.
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