Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,487 reviews across 10 offices and 5 platforms
Jordan Fishwick has 10 offices, in Manchester (three offices), Sale, Wilmslow, Hale, Macclesfield, Glossop, New Mills and Disley (Greater Manchester). Together they have 1,487 reviews on five platforms, rated 4.3 out of 5 overall.
1,297
Reviews on Google
All 10 offices
3
Reviews on Facebook
All 10 offices
8
Reviews on Yell
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
177
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jordan Fishwick's 10 offices, most reviewed first. Each has its own page.
Jordan Fishwick and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
2017 1 Silver ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleAvoid them. Extortionate admin fees, even charged £25 when moving out for a reference fee, and they'll charge you a moving in and out fee too. Additionally, several things went wrong during the renting period, both negligent management and …
1/5
Google1 star generous. Rude staff especially someone called Amy. Condescending and stuck up. She was trying to make me feel bad for putting in an offer her colleague already agreed to. Try communicating with ur colleagues more often love it'll …
5/5
GoogleMichelle the financial advisor is AMAZING
5/5
GoogleVisited Michelle the financial advisor who takes all the pressure off mortgage applications. My family have used her for a long time and will continue to do so. We travelled quite a distance to the office and after meeting with advisors locally it was worth the trip to see Michelle and sit with someone you can trust.. Amazing at her job very professional and a pleasure to use her.
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleGood law firm
5/5
GoogleMom's attorney Nikki, beat in the business. Such a nice person to deal with and great company to back her up
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleI've been using JF for over ten years now for both sales and rental. They are always helpful and provide a great service. Really can't recommend enough. Thanks again
5/5
GoogleYou as a team well deserve "FIVE STARS" from us for you are professional, friendly and prompt. With in hours of approaching you for letting our house, the pictures were displayed in the website professionally by Paul Clarke. Then 80% of the business was dealt by Kirsty Challinor who is naturally endowed with the skills (smile and promptness) for customer service. The highlights of the deal were 'the instant communications and actions'. Thank you! All the best! David
5/5
GoogleThe team are amazing. Paul was great from day 1 when I phoned for a valuation. I got realism and plenty of guidance. Kirsty and Sue have supported me all the way through both my purchase and sale. Kirsty in particular has ensured everything has been done in a timely manner and her attention to detail is brilliant. Having dealt with other estate agents in the area I believe this is the A team and you won't get better service.
5/5
GoogleI have two properties let by Jordan Fishwick.. I self manage the properties, and JF provide the tenant search, screening and contracts for me. The staff, particularly Alex, Amy & Ben are professional and courteous. The most …
4/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
1/5
GoogleStaff are very unprofessional and very rude and unfriendly! dealing with them is just waste your time.
1/5
GoogleRude staff + They dont pick up the phone or respond to emails + they lost the keys to my apartment
1/5
GoogleRating only, no written review.
1/5
GoogleUnfair Agency management.Did not want to return part of deposit.I had to go to Dispute service. This service returned the deposit of this agency.
1/5
The Trusted AgentDidn't turn up!
I had booked an early morning viewing(only one available!) for a property to rent and the estate agent didn't show. Called the office and the agent I had dealt with hadn't entered it in to the calendar. Apology insincere and was unable to have an estate agent show us around that day. Complete waste of time!
1/5
GoogleDisgustingly unprofessional and rude staff. Arranged several booking with a fellow postgraduate student, both of us being from out of town we were unsure about where we ought avoid and where would be a good place to live with regards to uni etc. Having been told to avoid Moss Side like the plague, the estate agent (Alex) showed us a property in Moss Side and then lied to us about the location, we only found out as we had gotten lost and stopped to ask some pedestrians. Furthermore, having wasted our time by showing us two properties, Alex showed us a final property that she assured us was student friendly. We liked the property and decided to put down a deposit. This is where the fun and games began. Having already asked us what postgraduate degrees we were studying over the phone (irrelevant), the same person called back 5 minutes later to ask again what degrees we were doing. When I asked why this was relevant, I was told that "sometimes the landlord likes to know." Fair enough, I thought. I asked whether he was likely to decline on that basis and the agent responded "no not at all." We were assured that he wouldn't decline at all and that it was just part of the standard screening process. In this knowledge, we returned home (some 300 miles from Manchester, assured that we had successfully found a place to live). In the time following, we were then ignored, fobbed off and hung up on for 3 days. When I attempted to contact the branch to ascertain the status of our offer, I had the displeasure of speaking to perhaps the most repugnant member of the team, (I believe his name was Ben). When I politely enquired as to why we hadn't received any news in such a long time, Ben was thoroughly unhelpful and utterly unpleasant to deal with. Having since read online, I've now discovered a litany of terrible reviews about this dreadful estate agents. A number of these reviews directly outline Ben as being particularly vile and self entitled but leave little room ford question when summing up the quality of service provided by Jordan Fishwicks. As a manager, a customer and someone with a modicum of common sense, It begs the question why any sensible business owner should want such a hideously mannered and uneducated person on their team, dealing with prospective clients. Steps also need to be taken about the deceitful and unreliable nature of the service, perhaps some extremely basic etiquette coaching. Fortunately I have been able to alert the student unions at MMU, The University of Manchester and Salford University and they have posted on their pages for undergraduates and postgraduates whom are house hunting and students have been advised to avoid this dismal agent like the plague, on the back of my review and the vast amount that are already available. I have also posted my review on the pages of all house hunting students in the area as a warning. Having been fobbed off, insulted and deceived for 3 days before receiving a spineless voicemail to let us know that we had effectively been lied to and our time and energy squandered, the experience cost us both in the region of £130. This included costs associated with getting to manchester, going to and from their offices and properties. Thanks to the incompetency of this agent, that figure is likely to double pending further visits as we are now without a place to live as the beginning of term looms. Absolutely shocking service, revolting staff whom are unfathomably useless, puerile and unhelpful. These issues are further compounded by the fact that the work base is evidently selected with a complete lack of manners and common sense as prerequisite. Do not rent with this agent.
1/5
GoogleI have endured nothing but bad experiences with this landlord. No repair is ever fixed without me chasing it 4 times. I have faced surprise inspections with little or no notice and criticised for the way my personal items things look at the property, however they choose the shower curtains of all things. I have had many letters sent to me demanding over due rent only to find it out to be their mistake and the mistake to be repeated a week later. We had a wet floor for over a week over christmas due to a leak they didn't get fixed for us after us reporting it several times. We asked for simple changes to be made to make the property more insulated such as carpet instead of laminated flooring. To this they told us the changes had been agreed so we would renew our contract and then just laid carpet down (with no under lay so it is as cold as ever) so there is now a freezing concrete floor with a single layer of carpet over it and subsequently a large gap between the skirting board and the carpet all of the way around the room. All in all bad communication and bad at following up anything you'd expect them to do as your agent. The reviews on here seem to reflect the same experience where the tennent is very unhappy with the experience.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Manchester (410-412 Barlow Moor Road) has the most, with 419 reviews rated 4.2 out of 5, followed by Manchester (68 Arches Whitworth Street West Manchester) with 390.
The 10 Jordan Fishwick offices, by town:
Yes. At the ESTAS 2017 awards the group won Silver for Best Regional Group (6 to 20 offices) in the UK.
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