Jordan Fishwick New Mills reviews

★★★★★ 1/5

Trustpilot

Beware of underhanded practice

We have used JF twice to find a new tenant for our flat. This process worked out fine however they have now started to use a new lengthy electronic contract involving a third party and within this they mention the services they can provide re home letting service. All sounds great. However be warned this is just a process designed to be ambiguous and provide them another income stream at the expense of unsuspecting clients. Our experience relates to energy providers.In the new contract its states they can share your details with potential energy providers seems harmless enough. Then once the contract is signed they send you and email about home letting services they can provide, however this is the trick, you have to read this email and opt out otherwise you give them licence to fleece you. In our case we found out our energy provider had been changed between new tenant's. I spent hours on the phone with my old energy provider to try and find out what was happening and to block this change, eventually filling in an erroneous change process which takes 20 days to implement.The new provider in the end basically blocked this. I then got in touch with the new provider who eventually after several calls informed me my energy supply had been switched by Jordan Fishwick. So my energy supply was changed without my knowledge and new suppliers tariff was 6% higher. So Jordan Fishwick used this process to gain a payment from the new energy supplier and increase the cost of my energy supply without ever informing me. When I called to complain they hide behind the contract, they are not interested in your issues. Great customer service, definitely not.Problem is they will runout of customers very quickly.

Consumer · 12 June 2026

★★★★★ 3/5

Trustpilot

Get to know the agent that's dealing with your property first !

There are cheaper charging commission % agents,but chose JF cos of the well established name. Theo was pleasant and professional. The issue we had was during the last few weeks while he was on holiday and file passed to a colleague, he was very blunt and pushy with chasing our side constantly about progress updates from our solicitor which we found was stressful and sometimes annoying when there is only so much u can do to push 'solicitor ' to do the job quicker ! An understanding estate agent will understand, we the seller obviously are more keen to complete than anyone else involved ! Overall,they managed to sell my property and I guess that's what's matter most!

Lee · 28 July 2026

★★★★★ 5/5

Google

Elizabeth, Paul and the team at the New Mills branch of Jordan Fishwick provided us with a friendly and responsive service and an excellent experience of selling our house. From accurate assessment of value, wonderful internal and external photos of the property, through to safely steering the sale through in a very respectable turnaround time, we couldn’t fault the service. We have no hesitation in recommending them, although hope not to move again for another 20 years!

Samantha · 16 January 2026

★★★★★ 4/5

Trustpilot

Just completed a sale with these guys

Just completed a sale with these guys, easy to deal with, straightforward no drama, and thanks to Theo in particular for moving things along

Dave · 10 June 2026

★★★★★ 1/5

Trustpilot

False advise and promote bidding wars

Very disappointing experience. We felt we were given misleading advice and encouraged into a bidding war for the property. When we challenged the way competing bids were being solicited, we were then told the property was ours. Weeks later, and only shortly before our existing tenancy was due to end, they pulled out of the agreement, leaving us in an extremely difficult position. Given the way this has been handled, I would not recommend Jordan Fishwick. If the same property is subsequently relisted at a higher price, I will be raising the matter formally with the appropriate bodies.

Gareth · 14 September 2026

★★★★★ 5/5

Trustpilot

Many thanks for team Jordan Fishwick…

Many thanks for team Jordan Fishwick Didsbury, especially to Mr Jordan who helped us in all the possible ways! Everything was so professional and positive, and now we will live into a very nice house. We are so grateful for your help and support. In these days sometimes is very rare to find someone like you who wants to offer his full support. Thank you so much for everything you're the best 😁!All the best,Gabriel 😁 and Brindusa

Mr · 31 May 2024

★★★★★ 1/5

Trustpilot

Don’t ask permission to take the photos for advertisement

We rent an apartment through Jordan Fishwick. The apartment is up for sale and on the market with them. Without any communication, they thought it was acceptable to enter the apartment without permission to take photos! These photos were then uploaded onto the online advertisement. My partner and I had no communication from them that this was happening!! When I asked for the photos to be removed from online, I got told that “there is no personal belongings in those pictures so I don’t know what the problem is”. A rude comment to make and the estate agent was in no place to say what is personal and not personal in our home. Furthermore, I was then told “ if you are at the apartment when we do the viewing in a couple of hours I’ll bring the photographer with me and you can move your personal belongings out the way”….. assuming I would be working from home and again dismissing the fact 24hrs notice needs to be given. Since, they have tried to do viewings with less than 24hrs notice. When I communicate my frustration and the feeling of lack of respect…. There is never an apology. I would NOT recommend to sell property with this estate agents as they have been unprofessional with regards to communication and following the law!

H · 30 June 2025

★★★★★ 1/5

Trustpilot

0 stars if I could

0 stars if I could. Young renters, avoid Jordan Fishwick at all costs. I strongly urge anyone considering renting through Jordan Fishwick to think again. Our experience was dreadful from start to finish, defined by negligence, mismanagement, and deeply unprofessional conduct, especially from Jack Skelly. The property was in a shocking state of disrepair: active leaks, visible mould, a broken dryer left unfixed for six months, and serious water damage. Despite countless emails and reports, our concerns were either ignored or dismissed outright. Jack Skelly, our assigned point of contact, was consistently rude, dismissive, and at times intimidating. During one particularly upsetting incident, five male contractors were sent to our flat, not to carry out repairs, but seemingly to mock and belittle us. No apology was ever offered, and Jack’s tone throughout was condescending and unhelpful. Things escalated after a major hallway leak destroyed our personal items and set off the property’s alarm system. We were never given the code, and when the alarm triggered at 6 AM, there was no emergency support. Despite Jordan Fishwick admitting they didn’t know the alarm code themselves, we were still charged for the resulting damage. We were also: Hit with an inflated £650+ electricity bill, having been pressured to keep heating on constantly, with a vague verbal offer to reimburse, which of course never materialised. Forced to pay for an emergency locksmith when one of the agency’s contractors locked us out. Blamed for damages that either predated our tenancy or were caused by Jordan Fishwick’s own contractors. Met with silence or outright mockery when trying to raise serious, valid concerns. This entire experience was emotionally distressing. The intimidation and disregard for tenant wellbeing was appalling, and a complete violation of responsibilities under the Landlord and Tenant Act. There was no meaningful handover, no support, and absolutely no accountability. After everything, we were offered a token £100 rent reduction split between all tenants, a sum that didn’t even cover one day of missed work due to the agency’s sheer negligence. Though we never accepted this, it was treated as agreed. Exhausted by the experience, we stopped engaging with their communications to protect ourselves emotionally. We vacated the property within two weeks, but were still forced to pay a full month’s notice rent, only agreeing under threat that our references would be withheld otherwise. Jordan Fishwick is one of the worst letting agents we’ve ever dealt with. Renters deserve to be treated with basic dignity and safety, you won’t find that here. Avoid them entirely.

Alisha · 23 June 2025

★★★★★ 5/5

Trustpilot

We rented a house in Chorlton for 6…

We rented a house in Chorlton for 6 years and Jordan Fishwick were always reliable and professional, in particular Joely Brooks who looked after us in most cases. She was always quick to reply and got issues sorted where possible. We got our deposit back quickly and with no fuss which was suprising given the way these can all too often go. Id recomend the company and Joely in particular without hesitation. 10/10 service.

PhilBarratt · 7 June 2024

★★★★★ 5/5

Trustpilot

Jordan Fishwick Property Management

Jordan Fishwick has managed my Chorlton property for the last seven years. During this time, Joely Brooks has been our property manager. I cannot speak highly enough of Joely. She replies quickly, her communication is clear, and her advice is second to none. Although our tenant has been challenging, Joely's professionalism and support has made a challenging situation less stressful. Thank you for all of your support Joely.

Leigh · 30 May 2024

★★★★★ 1/5

Trustpilot

64 five stars and 32 one stars says a…

64 five stars and 32 one stars says a lot. Stay far away from this archaic arrogant and nonchalant estate agent. My experience with them and many others apparently was exceptionally terrible. This is the first estate agent I have ever used that has kept a deposit of mine upon rental application based on a theory of theirs that not all information was provided correctly AND my guarantor on well over 90k a year was not adequate. Still in proceedings with this sham show of an estate agent… next steps…. Ombudsman then court. There is something very fishy about Jordan fishwick. They put making small monetary wins over their customers. Point blank go elsewhere.

Ecj · 11 February 2025

★★★★★ 1/5

Trustpilot

Overcharge on repairs and never provide cost breakdowns for review.

As a one property landlord, Jordan Fishwick's chosen contractors will often and repeatedly overcharge on parts and labour for repairs. Often this can be over twice the price of the parts when viewed online. Jordan Fishwick will make no attempt to challenge these costs or even ask for a breakdown of what parts will be used. I have never once been given a receipt or itemised breakdown of costs for repairs. Jordan Fishwick have worked with the same contractors for the entire time I have rented through them and make no attempt to shop around to find a cheaper price. They have a very cosy relationship with contractors who wilfully overcharge on parts and landlords are simply expected to eat the costs, which can often be several hundreds of pound inflated. I once asked for a full breakdown of costs for a repair and received a document that simply said "Parts - £X, Labour - £X" When asked to challenge the costs or provide parts breakdowns they will tell you to arrange your own repairs, completely ignoring the management service rules they themselves sign up to. They have zero care for tenants, often leading to long waiting times on repairs while repair costs are challenged, and will pressure you into just accepting the highly inflated quoted price. If you're a small time landlord do not rent through Jordan Fishwick.

Tom · 10 April 2026

★★★★★ 5/5

Trustpilot

Chorlton Jordan Fishwick are so helpful

Maura and the team at Chorlton Jordon Fishwick were so helpful when we recently bought a house for the first time. It was a very smooth process and they were easy to contact and great at helping us communicate with the seller, as well as guiding us through the as first time buyers.

Esther · 3 October 2025

★★★★★ 5/5

Trustpilot

Property Management

I rent my property through Jordan Fishwick. Yasmine is the lettings manager and she has been incredible! I’ve had some really bad experiences with letting out my property in the past and Yasmine makes sure she puts my mind at ease, is always willing to go over anything and has been absolutely fantastic. So far so good!!

Bryony · 12 June 2024

★★★★★ 5/5

Google

Elizabeth and her team were really helpful throughout our house purchase, and made the process effortless! They were very accommodating with us viewing the house multiple times and helpful in coordinating with surveyors. She was also very responsive and maintained good communication between us and the sellers.

Joy · 25 November 2025

★★★★★ 5/5

Google

Elizabeth gave us a great service during the sale of a property that was under probate. The property sold quickly but unfortunately the bottom of the chain collapsed twice. Elizabeth worked closely with the other estate agents in the chain and our original buyers were finally able to purchase the property at the original agreed price. It took a long while but Elizabeth kept us informed all the while and never gave up.

Chris · 11 February 2025

★★★★★ 5/5

Trustpilot

Excellent customer service

Maura was fantastic from start to finish . She gave excellent advice and ensured we got a great sale. Maura was responsive to any queries and always reassured me . When other parties were slow to progress Maura was great at following them up.Highly recommend !! Very personable service from start to finish

SLATER · 2 August 2024

★★★★★ 5/5

Trustpilot

Excellent Estate Agents

I was moved in quickly during the Christmas period by Jack and I was assigned Joely Brooks as my agent. From start to finish Joely was always quick to reply and helpful. My flat was maintained and checked by quality contractors throughout my tenancy and they worked around my work schedule. Joely Brooks helped me through the exit process smoothly and fairly and have my full deposit back within 3 working days . From my personal experience I would recommend Jordan Fishwick as an estate agent for myself or others. Thankyou for a smooth and pleasant tenancy especially Jack and Joely brooks.

Mr · 22 October 2024

★★★★★ 5/5

Google

So pleased we chose Jordan Fishwick in New Mills. Paul was well prepared and explained everything honestly and clearly on the valuation. No gimmicks or flanneling. Elizabeth was outstanding throughout and went above and beyond in negotiating and sorting queries and issues which arose along the chain. Everyone was professional and friendly and had our best interests as priority and we felt in safe hands. Can’t recommend them enough. Thank you all so much.

Karen · 4 December 2024

★★★★★ 5/5

Google

Elizabeth at Jordan Fishwick has been nothing short of amazing during the process of our purchase. From the moment we met her at the viewing, right the way through she has gone above and beyond to ensure our purchase completed smoothly. Where our selling estate agents let us done, Elizabeth constantly stepped in to ensure any issues were resolved. Elizabeth is a credit to Jordan Fishwick and if we ever decide to sell our new home, Elizabeth and Jordan Fishwick will most definitely be our choice of estate agents. Thank you Elizabeth!

Danny · 17 August 2024

★★★★★ 5/5

Google

Elizabeth and the team were incredibly helpful and were always on hand to settle our nerves throughout our selling process. Her and her colleagues always replied promptly and made sure things were clear at every point of the process. Thank you again!

Geraint · 25 November 2025

★★★★★ 5/5

Trustpilot

Harriet and the team were great and…

Harriet and the team were great and made the transaction easier.

Jason · 26 July 2026

★★★★★ 5/5

Trustpilot

Excellent experience and service from Jordan Fishwick

From the first visit there was a genuine passion for selling our house and appreciation of the home we'd created (and potential for another family to enjoy it!) Communication with Harriet was great and she really worked hard to push through to the end point (completion).

Michaela · 6 August 2024

★★★★★ 1/5

Trustpilot

Dreadful - Harry Ignatowicz of Jordan Fishwick…

We engaged Harry Ignatowicz of Jordan Fishwick to sell our property Harry and Jordan Fishwick disappointed throughout after selling a dream service: They failed to generate any credible bids after managing 34 viewings. I subsequently managed 11 viewings directly leading to 6 bids above or significantly above asking price Their service was poor throughout. They failed to prepare for the viewings and lacked a basic understanding of the property (parking, loft, etc.) despite us asking for a meeting to discuss multiple times It felt that they needed managing and support throughout and we had to cancel the contract as we had no trust they could deliver on the sales process Following our withdrawal Harry became passive aggressive and highly unprofessional, with a service far far short of the minimum baseline you’d expect

Luka · 27 January 2026