Every review we hold for the Manchester office, from every platform, shown as written. First names only.
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5/5
GoogleI bought my property through Jordan Fishwick back in March, and although Leah wasn't technically my estate agent, she was one of the biggest reasons the purchase made it over the finish line.
It wasn't the most straightforward transaction, but Leah always made time for me. She was honest, transparent, and kept me updated throughout. She chased the right people at the right time and wasn't afraid to apply pressure when things stalled. In all honesty, she did more to move the purchase forward than my solicitors did.
Buying a home is stressful enough, but having someone who genuinely cares and takes ownership makes all the difference. Leah made the whole process feel far more manageable.
The rest of the team were just as friendly, approachable, and genuinely invested in helping people find the right home.
When the time comes to sell, there is no question who I'll be calling. I'll definitely want Leah on my team.
I wouldn't hesitate to recommend Jordan Fishwick to anyone looking to buy a home.
Cain Β· 30 August 2026
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5/5
GoogleWe recently secured a rental property in Manchester city centre through Jordan Fishwick, and I cannot recommend Chelsea highly enough.
From the initial viewing through to the completion of all the paperwork, Chelsea was professional, friendly, and incredibly supportive throughout. Nothing was ever too much trouble, and she was always on hand to answer questions and keep the process moving smoothly.
Moving home can be stressful, but Chelsea made the whole experience straightforward and enjoyable. A real credit to Jordan Fishwick and an excellent example of outstanding customer service.
Thank you, Chelsea, for all your help!
Craig Β· 30 July 2026
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5/5
GoogleJordan Fishwick estate agents have always been very helpful.
I have been with this agency for many years.
Connor Alty is brilliant.
He has helped me a number of times and is easily approachable.
I am very impressed with the service I have received over the years.
Revathy Β· 30 June 2026
Agent replied Β· 9 June 2026
Many thanks for the 5* review, I will pass on your kind words to Connor. M.Moston, Director
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4/5
GoogleFor me as a landlord, Jordan Fishwick have always behaved honestly and have been very helpful in marketing and sourcing tenancies (thanks Nick) Special thanks to Connor for his professional approach in my recent dealings with JF and to Katherine for her handling of a difficult situation. Recommended.
Graham Β· 8 June 2026
Agent replied Β· 9 June 2026
many thanks for your kind words, managing properties can often be a testing experience. M.Moston, Director
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5/5
GoogleThis agency are very good and professional. They try the best to help with my moving place and very easy to deal with, especially Tayla she was very helpful and polite. I would recommend this agency for anyone looking for tenancy. π― β¦
Rexford Β· 14 April 2026
Agent replied Β· 14 July 2026
Rexford thank you for your 5 STAR REVIEW. We aim to please and get the best results for all parties. Jak Kypri Director
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5/5
GoogleIβve been working with Connor Alty for several years, and it was always a pleasure to deal with him. Connor is very helpful, quick to respond, and always ready to sort out any questions we have.
Core Β· 1 June 2026
Agent replied Β· 9 June 2026
And thank you for all the good work you do for us as well. M.Moston Director
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5/5
GoogleWork closely with Jordan Fishwick , and Leon is super helpful each time. Canβt recommend enough if you are looking for a great agent
John Β· 3 June 2026
Agent replied Β· 9 June 2026
Many thanks for taking the time to write a review, I will pass on your kind words to Leon. M.Moston, Director
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5/5
GoogleWe stayed at a property managed by Jordan Fishwick for 2 years and it has been by far the best experience with any property management/landlord. A big thank you to Adam Mack for always being very responsive and helpful.
Nicholas Β· 8 September 2026
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5/5
GoogleI had a very good experience letting to rent with Jordan fishwick! I dealt with Nick and Nathaniel. Everything is organised and fast paced! No complaints at all so far. Easy transition for everything and very informative and helpful form both Nathaniel and nick
Kypriee Β· 29 July 2026
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5/5
GoogleGot a Flat with my Brother and super happy with my new home and the ease it was to do, big thanks to Chelsea who was amazing and extremely helpful every step of the way! This woman is a blessing to the company and deserves a pay rise with the way she was so compassionate and helped my dream and relieved me of so much stress to get a flatπ₯Ή
Thank you so so much Chelsea β€οΈ
H Β· 8 October 2024
Agent replied Β· 26 August 2024
Thank you for the 5* review and Chelsea is a star employee. Sounds like you're working on her behalf to get her a pay rise!!!!.. Martin Moston, Director
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5/5
GoogleVery good customer service, accommodated my needs. Both Nick and Chelsea were attentive, patient and courteous. Efficient move into new flat.
Omar Β· 15 May 2026
Agent replied Β· 23 May 2026
many thanks for taking the time, great to hear about the service you received. M. Moston Director
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5/5
GoogleFantastic Professional Company
We could not have been more satisfied with the Professionalism and support we received from both Carole and Alicia at the North Berwick office. They were brilliant. We were delighted with the presentation, service, communication and negotiated sale of our house. The property industry weathered a very bumpy storm last year and we are so glad we were in the steady ship that was Simpson Marwick. Thank you Captain Carole and First Mate Alicia, we are forever grateful from Louise and Nancy
Louise Β· 9 August 2024
Agent replied Β· 9 August 2026
Thank you for your lovely review. We appreciate you taking the time to provide us with feedback and giving a special mention to Carole and Alicia in the North Berwick. They are delighted to have assisted your mum with her sale and wish her all the very best for the future.
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5/5
GoogleNick was super helpful with everything, a very easy and stress-free process overall.
Amber Β· 15 June 2026
Agent replied Β· 24 June 2026
Many thanks for your kind words about Nick, great to hear. M.Moston Director
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5/5
GoogleWe recently moved to a flat in Manchester city centre. Second with Jordan Fishwick and second time with Nick. Nick made the whole process stress free and we can't thank him enough after a stressfull period of unsuccessful viewings. I'm glad we are back with Jordan Fishwick and Nick.
Anastasios Β· 23 March 2026
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5/5
GoogleMy experiences with Jordan Fishwick as our letting agent have always been outstanding. We recently needed some work doing on a fire door on our apartment . Connor found us quotes for the work , engaged a contractor, arranged a time for the job with the tenants and once the work was completed, sent us all the paperwork we needed for the management company. All this was done in a timely manner and itβs so helpful that Jordan Fishwick have contacts with reliable contractors making the whole experience stress free . So well done Connor and Jordan Fishwick and thank you π€© π€©
Sue Β· 30 June 2026
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1/5
GoogleQuite possibly the worst letting agents in the whole of Manchester. They do not have a care in the world for their tenants unless it benefits them. Weβve tried to contact them multiple times about issues in the flat and they fail to respond EVERY TIME. They come round for flat inspections every now and then and when we explain the issues they say βyeah the landlord probably wonβt fix thatβ the water is always going on and off and occasionally going brown. Please be sensible and do not use Jordan fishwick. For your own sake
Peyton Β· 8 October 2025
Agent replied Β· 7 May 2026
Hello, thank you for your comments. Unfortunately we canβt locate your name/ details on our tenant database so are unable to review any comments or history. If this is a genuine review and you have an issue please contact Manchestermanagement@jordanfishwick.co.uk
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5/5
GoogleMy experience with Jordan Fishwick has been very smooth and efficient. Everything was very well organised and Nick was very very helpful with the whole process!
Shahruba Β· 3 July 2026
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2/5
GoogleService ok, disappointed to find out at a later date that the owner made personal remarks about one of their clients to a potential customer, i'll say no more and leave it at that.
A bit more discretion and respect around personal traits would go a long way.
Yin Β· 14 April 2026
Agent replied Β· 14 July 2026
Thank you for your review. We both know what advice was given and which was ignored.
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1/5
GoogleParking in the middle of the street while trying to sell a property is unacceptable. Its a tiny street and no-one can pass. How you think this makes you look good infront of viewers is beyond me. Viewers are literally standing next to your car blocking the whole street π€― Then the "Director" calling me after I have called to make a compaint and telling me I should not have told your agent to not park in the middle of my street! Flabergasted! Lets hope I never have to buy a property off you. Would never even contemplate using you to sell. Zero stars.
Lloyd Β· 9 April 2026
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5/5
GoogleChelsea was very friendly and helpful in heping me find a parking space in centre of manchester at a great price!
She was very quick to arrange my parking, very professional! Highly recommend
Mungun-uul Β· 30 March 2026
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5/5
GoogleNathaniel was extremely helpful with my whole moving process - great letting agent :)
Peter Β· 7 August 2026
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5/5
GoogleAbsolutely spot on, I was the executor of a will and needed to sell a property, I dealt with Marcus who did the valuation, he had a straight to the point attitude and no salesman ship patter honest and realistic exactly what is needed. Our choice was based on his realistic approach and not trying to pander to our emotions, while showing empathy.
Megan dealt with us during the viewings, great communication at all times, kept us informed of what was going on a very quick an easy exchange...I have heard of horror stories when it comes to selling houses. Megan was spot on dealing with us during the sensitive nature of selling my friend's property.
Thank you so much to the team at Jordan Fiswick Manchester.
You did exactly what we asked of you and you delivered.
I would recommend this estate agent for the selling of a property, from our experience π
Colette Β· 8 October 2024
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1/5
GoogleUPDATE (5th February, 2024):
Investigation into Chelsea Gardner's behaviour completed.
I now quote from Martin Moston, director of this appalling agency:
"Having formally reviewed your account with Chelsea and compared to her account, she advises she did swear at you once, for which she is frustrated at having let herself down, but refutes any other claim. Chelsea has advised this was in the βheat of the moment...'
It goes on...
"We have not had any other such complaints and the staff member in question has been working for us for 18 months with no question of character and excellent feedback on how they deal with clents..."
Additionally, not once did the investigation mention the cold calls from withheld numbers asking about my situation and they are going to "pop down to see me."
This started to happen straight after the abusive confrontation with Chelsea, which I told the investigating team about immediately.
It would seem that this abusive behaviour that people like Chelsea exhibit towards customers is actively endorsed by senior management of this disgraceful organisation. Chelsea has not even received a caution for her behaviour, with senior management taking her side of her deranged story. Plus, this company misuse personal information and go against GDPR legislation.
I will let readers of this review conclude whether to interact with this company or choose a more friendly, professional agency.
Original Incident: January 26, 2024.
Wow...where do I start?
I had two viewings booked today.
First viewing there was a mix up with postcodes by another employee, but I got there within the stipulated time, just for Chelsea to leave, even though I had fifteen minutes remaining and was at the correct place.
So I sent emails to Chelsea and the rest of the team, but they (especially Chelsea) can't seem to admit their mistakes or apologise.
I then had another viewing at 4:30pm, and arrived there by 4:20pm. I then received an email saying the viewing was cancelled. I phoned the office, and they said it was not cancelled and Chelsea would be there.
What happened next is unbelievable:
Chelsea arrives and I told her my name and viewing time. She said it was cancelled due to my conduct!!! I had already wasted a whole afternoon for both of these viewings, so questioned Chelsea's decision.
She then went ballistic and started screaming and shouting whilst calling me all the foul, discriminatory names you can image. It got to the point I had to walk away as she got in my face threatening to slap me and get 'bad men from Manchester' to sort me out!!!
She is one of the most disturbed and unprofessional individuals I have ever encountered.
Suffice to say, I have now lodged an official complaint. I implore you all to use a different estate agent and will update this review when the outcome of the complaint has been given.
Kevin Β· 8 October 2024
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5/5
GoogleNick has been really friendly and helpful with the application process. Everything has been smooth so far, thanks!
Tiam Β· 30 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.