Trusted Agent profile · Greater Manchester
Verified
★★★★★
1,492 reviews across 10 offices and 5 platforms
Jordan Fishwick has 10 offices, in Manchester (three offices), Wilmslow, Sale, Hale, Macclesfield, Glossop, New Mills and Disley (Greater Manchester). Together they have 1,492 reviews on five platforms, rated 4.3 out of 5 overall.
1,301
Reviews on Google
All 10 offices
3
Reviews on Facebook
All 10 offices
8
Reviews on Yell
All 10 offices
178
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jordan Fishwick's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
TrustpilotTerrible agency
Terrible agency! They were completely inflexible with viewing times and then cancelled our first viewing at a moment's notice. After re-scheduling a second viewing, they informed us (once again, at a moment's notice) that they had already let the property out. Will never be using them again!! I'm furious!
1/5
TrustpilotHorrendous service from the Manchester…
Horrendous service from the Manchester branch from Nick Wan. Nick on the call was extremely rude and unprofessional with a demeaning tone. I asked for some information regarding a property and the gentleman on the call was constantly insulting and insinuating that I could not afford the property, why would I enquire if I couldn’t afford it?!
1/5
TrustpilotBeware potential renters
Beware potential renters. On viewing a property, shown around by Debbie, she initially apologised for the state of the property explaining that the landlady was aware and that the property would be fully redecorated and professionally cleaned before I took possession. I moved into a house that had not been in any way decorated and I had to clean and clean, including cleaning the previous tenant's excrement from the toilet. Additionally the property was advertised as unfurnished but I was made to accept and store several items belonging to the owner.On trying to resolve issues later in the tenancy (not managed by Jordan Fishwick but by the owner), Debbie sided with the landlord and said that the condition of the house was perfectly acceptable.So beware that when you are viewing, especially if you are a first time renter in a desperate position as I was, the estate agents will say anything to get the property let.At the end of my tenancy, still getting emails from Jordan Fishwick about viewings, I wrote a very polite email to Debbie to explain I was no longer in residence - I got a very curt reply with no word of thanks.Very poor customer service with Debbie all round although every dealing I had with Jordan in the same team was very good (he just didn't really have anything much to do with my tenancy)
1/5
TrustpilotI have read all the experiences…
I have read all the experiences regarding maintenance of properties (none existent) the reason being is probably because Jordan Fishwick are terrible at paying contractors for any work they have done. So after speaking to many contractors, they tend to stay away from doing any work for Jordan Fishwick.
5/5
Googlegreat support and speed in satisfying requestsPositiveResponsiveness, Professionalism
5/5
GoogleGreat team, very responsive and always answer the phone and are as helpful as ever :)
5/5
GoogleExtremely helpful, very professional and prompt with any issues I had regarding the rental property. I would definitely recommend Jordan FishwickPositiveResponsiveness, Professionalism
5/5
GoogleExcellent Lettings Team at the office and excellent central Lettings Management team for all day to day issues. They are also quick to respond to Landlords email correspondence
5/5
GoogleThank you for your patience in helping us move out I know that selling is a challenge. We enjoyed renting from you. Thank you so much Church of Jesus Christ of Latter-day Saints Elder and Sister Ensign
5/5
GoogleExcellent customer service from the Jordan Fishwick team in Hale. We discussed our requirements with a number of agents before proceeding with Jordan Fishwick, and would highly recommend their services to others. We will be using again in the future.
5/5
GoogleProfessional team ! Brilliant ! We cannot thank Kat Walker enough who is incredibly helpful in the past year. Always quick to respond, knowledgeable with professional service. We would highly recommend Kat Walker and his team at Jordan Fishwicks.
5/5
GooglePurchasing our forever home was always going to be a difficult experience, however the staff of the Hale branch were on the ball and made sure everything was moving forward, even if it was only getting it to move forward a little bit. They always called back with an update to let us know what was going on again. Not that we want to move again any time soon, I would definitely use Jordan Fishwick Hale to sell our home if we did.PositiveResponsiveness, Professionalism
5/5
GoogleI have used Jordan Fishwick (Hale/Macc) for a couple of rental properties as tenants. They are very responsive to any query and easy to get hold of. In particular Kat Walker has been outstanding when dealing with maintenance and financial queries. Night and day compared to other agents I have used in the past.
5/5
GoogleI have transacted on multiple deals now with Jordan Fishwick the team have been fantastic, very easy to deal with, great communication and very professional. Tom has been a real pleasure to deal with and I look forward to working with Tom in the future. Thanks Tom!
1/5
GoogleHaving been in property owned by Martin Fishwick for 9 years we had been issued a section 21 as we were told the landlord was selling the property. This is absolutely fine and we were told a very long winded narrative about him down sizing his portfolio, etc, etc. Well what a shock the property is now back on the rental market - with new carpets that we were promised 9 months ago. Their entire team is a complete shambles with new rental documents allegedly issued - then when we did receive them frequent mistakes between covering letter and actual documents. Our list of issues with the property were constantly ignored including windows unable to be opened for 5 years and 16 weeks of a hole in our roof so it rained into our bedroom. The issues were always detailed during our regular property inspection. All in all would never recommend or suggest using such a horrific company. Only good thing is we did get our deposit back however the exit report is clearly written in favour of Jordan Fishwick and bore little or no reflection to the photos that we took at both the beginning and end of our tenancy.
5/5
GoogleExcellent experience with the Jordan Fishwick team especially whilst we were was going through a chaotic period. Faye and Leyla really helped us and are credit to the company, the communication was excellent thought the process. We would definitely use them as an agency again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe recently sold a house and a flat with Jordan Fishwick Hale. Tom and team were absolutely superb from start to finish. They advised us well at valuation, marketed both properties well and sold both properties at the price we were aiming for. Their marketing was spot on (I'm a marketer by trade) and their communication as both sales proceeded was excellent. I'd highly recommend the team if you're looking for an effective, personable estate agent.
5/5
GoogleExcellent service, would not go anywhere else, have recommended to friends, who have had the same professional service and experience, keep up the good work, and a big thankyou to all the team .PositiveResponsiveness, Quality, Professionalism
5/5
GoogleDealt with Ellie throughout the process of getting the keys to my new home. She's been incredibly approachable and made herself available to speak at all times which made the process feel seamless. Thank you for the hard work and effort.
5/5
GoogleWe've recently purchased our new home with the team at Jordan Fishwick and we are so pleased with the service. Debra looked after us really well; always friendly and helpful. We would definitely recommend.PositiveResponsiveness, Professionalism
5/5
GoogleExcellent professional service throughout the sale of our house Many thanks to Paul and his team 👐 Highly recommended local agents …
5/5
GoogleElizabeth was so helpful during our journey buying our house and always kept us up to date with the process. Every client is in good hands with her!
5/5
TrustpilotThe Manchester branch of Jordan…
The Manchester branch of Jordan Fishwick deserve a special 5* review. I rented my flat in Manchester with them 2 years ago, and since having a bad experience with my previous agency, they have changed my opinion on estate agents! So professional, very affordable, would highly recommend. (Can't speak for any other Jordan Fishwick branches as I only have a property listed with the Manchester branch). Thank you to the team there, they make my life so much easier and less stressful.
5/5
GoogleMiss China Evans was extremely helpful and very kind in helping us find a place and sort the important paperwork out. Even though it took a bit longer because I had a few issues with my guarantor, she was patient and kind in helping us. Excellent service
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Jordan Fishwick is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Jordan Fishwick and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 20172017 1 Silver ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Send Jordan Fishwick a message.
Manchester (410-412 Barlow Moor Road) has the most, with 420 reviews rated 4.2 out of 5, followed by Manchester (68 Arches Whitworth Street West Manchester) with 390.
The 10 Jordan Fishwick offices, by town:
Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2017.
